General information







Desktop availability:Yes

Mobile availability:Yes


Instant deposit:Yes


Pay by invoice:No


Nearing 20 years since its inception, NETELLER remains the fast, simple and secure online payment provider of choice for a large proportion of online casino players around the globe. Classified as an e-wallet, NETELLER allows you to make instant cash transfers and same-day payments to and from online casinos and between different NETELLER accounts. Processing billions of pounds’ worth of transactions annually across many countries, NETELLER has garnered a reputation and popularity that keeps growing year after year. Its safe payment processing system, competitive fees and extensive partnerships with the best known online casinos make it a top online casino banking choice for millions of avid players worldwide.

Opening a NETELLER account is easy and only entails a few steps. All you need is an email address and a bank account or credit card, plus your personal details to fill in the online registration form. The key benefit of using an e-wallet like NETELLER to fund your gameplay is that your bank account or credit card details are never communicated to the casinos, in spite of the ease of carrying out transactions. NETELLER also uses a two-step authentication system to bring its security to a par with that of any respectable bank.

NETELLER has many other points in its favour; not least its neat, user-friendly interface boasting an array of functions and excellent navigation to help you manage your money effectively. The available features surpass some online banking systems in their sophistication and organisation, so you’ll enjoy keeping track of your gaming finances with this portal.

NETELLER’s VIP program is one of the best around too. If you’re a highly active account holder, you’ll be eligible for anti-fraud guarantees, multiple currency accounts, a dedicated account manager, limit increases, higher ATM cash withdrawal limits on NETELLER’s debit card and more. Your eligibility for the various VIP levels is determined by the amount of money you transfer in online transactions throughout the year.

All in all, NETELLER is an optimal e-wallet for players who want to stick to one payment solution for all their online casino activity and avoid costly charges for making numerous simple transactions.


Deposits made in online casinos with NETELLER are free and processed instantly. Depositing with NETELLER is guaranteed to be 100% secure.


Withdrawals are usually free with some occasional exceptions, and normally take a few hours to be processed. This timeframe will vary from one casino to another.


The Net+® Prepaid MasterCard is a debit card service provided by NETELLER to all its account holders.

The debit card operates on the MasterCard platform, allowing you instant access to the funds in your NETELLER account, wherever you are. With this card, you can freely make purchases and withdraw cash from an ATM.

The Net+® Prepaid MasterCard’s limits are higher than average at a daily purchase allowance of approximately £5,500.

As one of the best-priced e-wallet debit cards on the market, it carries no dormancy or annual fees and is perfect for online shopping on the side, in addition to transferring money for online casino playing. It’s also the ideal solution for added privacy since purchases don’t appear on your bank statements.


The NETELLER mobile app is relatively young – the first version was launched in 2015. The app is available for iPhone, Android and Windows. You can download it from your iTunes, Google Play or Windows Phone Marketplace account and install it directly on your mobile device.

The app facilitates your money transfers and makes it easier to manage your money and online transactions through a few taps on your phone.


Site languages


Email support languages


Live support languages


Phone support languages



NETELLER’s support branches out across all communication channels in multiple languages. You can email for general enquiries and any help you might need ironing out issues with the NETELLER experience.

You can also use the contact form on the website to get in touch with NETELLER support staff. A customer service representative will typically respond to your query in around 24 hours.

Live chat support is offered only in specific cases and the option will feature as available in your NETELLER account if it can be resolved over chat. This facility is only available in English, but phone support is provided in 13 languages on (+44) 20 3308 9525. Lines are open from Monday to Sunday between 9am and 6pm GMT.


Desktop availability:Yes

Mobile availability:Yes



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