Skrill started out over 16 years ago, providing UK customers with the facility to make payments and money transfers online. Having been in the financial technology business for a while and accumulating 36 million customers along the way, Skrill has achieved a well-deserved reputation for excellence and reliability. The e-wallet has remained a firm favourite amongst online casino players in the UK and further afield.
Skrill operates as an online wallet and has evolved to complement online casino playing over the years. As with all e-wallets, Skrill’s security features are robust and it ensures the safety of its money transfers in a variety of ways. These range from requiring photographic evidence of your ID and proof of address to banning cash deposits and imposing thorough account verification before releasing their funds.
Signing up for a Skrill account is entirely free and you can send and receive funds from your digital wallet straight away after completing the registration process.
Skrill also offers a VIP program for customers who transfer more than a set amount of money each month. As a VIP customer, you’ll enjoy 100% guaranteed safety for your funds, a personal account manager and the potential to earn points for each transaction you make. These points can go towards exclusive promotions and offers, such as cash rewards. Make sure you’re familiar with the deposit and withdrawal limits as these will directly influence how much money you can transfer.
Skrill’s central perk for online casino players is that you’re likely to never have to pay any deposit or withdrawal fees. Deposits are instant and mostly free. The only charges you’ll face are a monthly fee of approximately £2.50 when you don’t log in to your account or make a transaction for a full year. Conversion charges when transferring money from one currency to another may also apply in certain cases, as well as transaction fees if you’re transferring funds from one Skrill account to another.
Withdrawals with Skrill can take a couple of working days to process and are generally free of charge. You might still find, however, that withdrawing funds via Skrill incurs a small fee in certain cases. You’ll have complete peace of mind knowing that all the withdrawals you make are safe and secure.
Skrill offers debit cards amid the range of its payment services. Provided by MasterCard, the Skrill Prepaid MasterCard® works like every other e-wallet debit card. You can easily access your funds – which will be reflected off your e-wallet balance – and limit your spending as you please. Use the card to withdraw your funds as cash from an ATM in addition to making purchases.
Compared to other e-wallet debit cards, the Skrill Prepaid MasterCard® has minimal fees which are completely waived for players who sign up for the Skrill VIP program. The card offers a strong level of privacy; the transactions you make with it won’t appear on your bank statement but you can view them in your Skrill account history. Benefits and rebates as high as 30% discounts are also included at selected retail outlets.
The Skrill mobile app has been around since 2013 and is available for iPhone, Android and Windows. The app is available for downloading from your iTunes, Google Play or Windows Phone Marketplace account and you can install it directly on your mobile device.
The app facilitates your money transfers and makes it easier to manage your money and online transactions on your phone through a few taps.
Email support languages
Live support languages
Phone support languages
Skrill’s multi-language email support can be reached at firstname.lastname@example.org. Here you can contact customer service to report any issues that arise while using any service from Skrill’s portfolio. You’ll generally receive a response for a simple query in under 24 hours.
While a live chat support channel isn’t available, you can contact Skrill in English through social media. Alternatively, you can phone the customer service team on (+44) 203 308 252 from Monday to Sunday between 9am and 6pm GMT. Make sure to have your customer ID number at hand so Skrill personnel can assist you quickly and accordingly in any of the languages listed above.