21.com Casino (CA) is no newcomer to the Canadian online gambling scene.
Since launching a few years ago, we have been gaining attention for our generous welcome packages, superb range of gaming options and promotions.
We are home to more to more than 1,500 casino games that are available in different shapes and forms. There is bound to be a game that piques your interest. It is thanks to our versatile game library that keeps players coming back.
We also greet all new-sign ups with a generous welcome package, but the buck does not stop there. We run various promotions and deals on a regular basis to ensure that players get the best value for money.
Our casino is licensed and regulated by the Malta Gaming Authority, one of the world’s leading jurisdictions. It ensures that our games produce fair and impartial results and that your journey with us is safe and secure, with the aid of SSL encryption technology.
Keep on reading to learn more about 21.com Casino and to see what’s in store for you as a player.
Having been operational since 2018, 21.com is not a newcomer to the gambling industry, it has a great welcome package that is certainly attractive to most players like myself I must say. On top of that, they possess a very well stocked game library, I am sure any player would find something that interests them.
21.com spots a stylish and modern website that is pretty much straightforward, scrolling and working my way around the site was smooth, games were well positioned and there was an option for me to filter through the games by game provider. The site is available in multiple languages, it is user friendly, supports a number of platforms like, Android, iPad, iPhone, Windows, Mac.
This casino is licensed and regulated by the Malta Gaming authority. With this I knew that whatever games I decided to play would have fair and unprejudiced results. So, I immediately went ahead and signed up.
New players can expect to feast on a welcome package worth C$1,000 + 1,000 free spins when they join our casino.
Sign up for an account and make a minimum deposit of C$25 or more to claim:
- No deposit: Register now to claim 100 free spins no deposit
- 1st deposit: 100% match deposit bonus up to C$100 + 900 free spins when using bonus code BON1
- 2nd deposit: 25% reload bonus up to C$500 when using deposit code BON2
- 3rd deposit: 50% match deposit offer up to C$300 when using deposit code BON3
- 4th deposit: 100% match deposit bonus up to C$100 when using bonus code BON4
The registration process only takes a minute. Follow the below steps to get started:
- Sign up for a 21.com Casino account
- Verify your account by email
- Claim 100 free spins no deposit on Vampires vs Wolves
- Make a minimum deposit of C$25 or more
- Your welcome offer will be credited to your account
- Make more deposits to claim more reload bonuses
This has to be one of the best parts of my experience in this online casino. 21.com offers a very attractive welcome bonus to its new users, I was greeted with a CA$1000 of deposit bonuses, and to make it even better there was an additional 1000 free spins granted to me after signing up.
Upon my first deposit I would be granted a 100% bonus up to CA$100 with a minimum deposit of C$25, so I went ahead and deposited $60 and received another $60 and 200 spins on John Hunter book of Tut of which I made $25.20. But there was a catch. All the winnings as well as the deposit bonus were tied to a 50x wagering requirement. Also, winnings from the free spins were only redeemable to slot games and could not be transferred to my favorite game, Sic Bo or any other table or live casino games.
Other than the welcome bonus and free spins, there were other bonuses offered. For 2nd deposit, there was a 25% reload bonus up to CA$500, for the 3rd deposit a 50% match deposit offer of up to CA$399 and lastly the 4th deposit gets you a 100% match deposit of up to CA%100. It’s important to note that all bonuses are subjected to a Wagering: 50x. Personally I feel like that is a bit high considering there are a number of online casinos with competitive offers as well.
First deposit bonus code
21.com's first deposit bonus code is BON1.
Significant terms and conditions
- New Canadian players only, 18+
- Bonuses are subject to a 50x wagering requirement
- Playthroughs for bonuses must be completed within 21 days
- Playthroughs for free spins must be met within 1 day
- Various game contributions apply
- Please gamble responsibly
Full terms and apply.
Extra and no deposit spins
All players who claim their welcome offer also receive 900 free spins on online slot Vampires vs Wolves.
Free spins are credited in batches of 10 daily and are subject to a 50x wagering requirement, which must be met in order to cash out any winnings.
VIP / Special promotions
There is currently no VIP program available at 21.com Casino.
Our game library is like no other. It boasts some of the best games that the casino industry has to offer. You can find a bit of everything, including online slots, card and table games, video poker and even live casino.
Amongst some of the big names hosted here, you can find NetEnt, Pragmatic Play< Red Tiger, Microgaming, Betsoft and ELK Studios amongst others.
The biggest chunk of the game library is made up of online slots, including Starburst, Gonzo’s Quest Megaways, Sakura Fortune and Irish Pot Luck.
If you fancy your chances at winning a jackpot, you can always play one of the numerous daily drops and wins games, including Wolf Gold, Sweet Bonanza, The Dog House Megaways and John Hunter and the Book of Tut.
Alternatively, there are more than enough RNG table games to satiate your thirst for entertainment. You can find different variations of popular games, including Blackjack, Roulette, Video Poker and Baccarat.
Currently 21.com has about 1500 games which I observed were provided by some of the best software providers in the game, some of these included Evolution, Pragmatic Play, PlaynGo, NEXTGEN Gaming and many others.
Scrolling through the games was easy and smooth, no lagging, and I was able to sift through the games by game provider and alphabetically too. Their impressive library had everything from Classic to ultra-modern video slots, also there were many table games variants, video poker and live dealer games.
Just like most online casinos the majority of the games were slots with about 1000 video slots. Being a slot fan I was drooling at this point and couldn’t wait to get my hands on some of the hot slot games. The most popular I observed were Starburst, Gonzo’s Quest Megaways, Sakura Fortune Wolf Gold and Bonanza. There were also progressive jackpot slots like Rainbow jackpot and jackpot Quest, these had prices ranging from low to six and even seven figure sums.
The table games section has some solid games with abundant variants of blackjack, roulette, casino poker and baccarat. Some of the games here to mention just a few consisted of Blackjack Royal Pairs, Roulette x2 and Big Win Baccarat.
At 21.com the live dealer games are provided by some of the best suppliers in the market, namely Evolution Gaming and Pragmatic Play. They present dozens of different tables ready for players. Some of the games I came across here included games like Football Studio, Deal or no Deal live. One of the things I like about this section was the fact that games were fully in HD quality.
Desktop game information
Total number of desktop games: 1500
Total number of desktop slots: 1300
Total number of desktop table games: 100
Total number of desktop jackpot games: 25
Desktop game providers
You can enjoy 21.com Casino directly from your web browser on your smartphone or tablet.
The website was created using the latest HTML5 technology, to ensure that the site and its games work seamlessly across all devices.
For people like me who are mostly on the go and usually use portable devices to access the site, 21.com has their website optimized for mobile usage. It used the latest HTML5 technology when building their site, ensuring that mobile devices and tablets are supported. Platforms supported include Android and iOS. I was able to easily use the site just like I would on desktop. Everything runs smoothly no hanging at all.
All the games accessible on the desktop site can be found on the mobile interface as well. The quality of the graphics is retained in mobile version and I find that impressive. All I had to do was use my browser to access the site and the rest was a walk in the park.
Mobile game information
Total number of mobile games: 1500
Total number of mobile slots: 1300
Total number of mobile table games: 100
Total number of mobile jackpot games: 25
Mobile game providers
Our Live Casino section was designed to entertain players who crave that human touch to their gaming sessions. The games on offer here offer different thrills to live casino fans.
You can enjoy a wide selection of classic games by Evolution Gaming and Pragmatic Play, including Live Blackjack, Live Roulette and Live Baccarat.
There are however, the new game shows which have been garnering attention for their high entertainment value. You can try your hand at games, including Deal or No Deal Live, Monopoly Live, Crazy Time and Dream Catcher.
Live game information
Total number of live casino games: 54
Live game suppliers
We take the issue of responsible gaming extremely seriously and we are dedicated to adopting a very clear position on the subject. We want everyone who enjoys playing our games to be entertained and in control.
Collaborating with independent charities and regulatory bodies the following list of control tools can be utilized to create an environment that allows safe gambling within limits:
- Deposit Limits
- Session Reminders
- Cool offs
- Account Closures
Our customer support team is available to answer any questions and queries you might have, via one of the below methods:
- Live chat
- Email: firstname.lastname@example.org
Apart from the well compiled FAQ section that can be found on the official site, 21.com offers two options to contact them, the quickest way to contact support is via the live chat which is open 24/7, the other option is via the email form which can be filled out.
I like the fact that customer care supports multiple languages, namely; English, Finnish, Norwegian, Japanese and German. It would have been nice of them to have phone support too, I believe they would be able to compete more with other casinos with features like these.
English, Finnish, German, French, Norwegian, Japanese
Email support languages
English, Finnish, German, Norwegian, Japanese
Live support languages
English, Finnish, German, Norwegian, Japanese
Phone support languages
As a licensed operator of real-money games we are required to make sure the details on your account are correct in accordance with Know Your Customers (KYC) regulations.
We are also a responsible gaming operator and as such we need to be able to confirm that all players are 18 or over and that any payment details are correct.
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Signing up was pretty easy and fast, it only took a couple of minutes for me to create an account. Filling out the necessary information like full name, date of birth and address, the only other thing required was username and password. After that I then submitted proof of ID and Address. It took around 2 days for the documentation submitted to be approved which I think was rather fair and actually the industry standard.
The payment method list at 21.com Casino consists of the safest, quickest and most reputable options. We accept a wide range of payment methods including:
- Debit Cards
When depositing funds, they offer a number of methods to do that, the options available included e-wallets, MasterCard, debit and credit cards and also bank transfers. For withdrawals, the methods available are Mastercard, Visa, transfer wire and Ecopayz. The deposits were instantaneous and no charges were made.
With withdrawals, you have to be keen because 21.com only allows for a minimum of $50 for you to withdraw. I think this really pissed me off, since by the time I had just realized this, luck wasn’t on my side.
Only downside with withdrawal was how long it took to process the payments, it takes between 0-3 working days for payment to be ready for withdrawal. I personally prefer having my funds withdrawn without having to wait a few days. I think the need to improve in this sector.
Mastercard 0-3 working days, Visa 0-3 working days, Wire transfer 0-3 working days, EcoPayz 0-3 working days
Casino tester's profile
I am an i-Gaming expert with years of experience on the online casino space. I spend most of my time trying to evaluate which is the best casino to spend my money and time in, and as a result, I have created a mass on interest in online casino reviews. I focus mainly on Canadian casinos, but I am also open to reviewing international casinos.