Captain Spins Casino review (CA)

Captain Spins is a generous host. All new players get a wonderful welcome bonus package when they join and plenty of other bonuses when they keep playing.

New players welcome bonus package includes:

• C$1,200 in bonus money and 260 bonus spins

This bonus package is divided into four parts. You get them when you make your first four deposits.

1. deposit: 100% bonus up to C$300 + 50 bonus spins
2. deposit: 100% bonus up to C$300 + 60 bonus spins
3. deposit: 100% bonus up to C$300 + 70 bonus spins
4. deposit: 100% bonus up to C$300 + 80 bonus spins

After you get your welcome bonus, you can check out Captain Spins' bonus calendar. There, you can find new bonuses all the time and other great perks.

When you just look at the bonus sums, percentages and spins, the bonus does look good. It is not that common to see a large bonus package that has a 100% bonus every time. Usually that number shrinks with every new bonus. This is good thing that you love to see.

Though, not everything about this bonus is so great. The bonus wagering is the biggest problem here. 35x for both the bonus and the wagering makes it hard to cash out. The average bonus is 35x for just the bonus, which is notably easier to complete than this.

And if you think you can go around it by just going all out on the spins, they have a withdrawal cap. You can only cash out the number of spins you got in dollars, meaning that the cap for the first bonus is C$50.

Significant terms and conditions

• New players only.
• Minimum deposit: C$10.
• Wagering requirement: 35x the bonus and deposit.
• Maximum bet: C$5.
• Maximum win from spins is the number of spins you get in dollars.
• Bonus funds must be used within 30 days.
• Bonus spins expire in 10 days.

Please gamble responsibly.

Extra and no deposit spins

The welcome bonus package comes with a total of 260 bonus spins. These spins are for Book of Dead and come with your four first deposits.

Bonus spins have a wagering requirement of 35x and the maximum withdrawal is the number of spins in dollars.

VIP / Special promotions

Captain Spins knows how to take care of loyal customers as the casino has both a loyalty program and a VIP program.

You start off by earning points by playing on Captain Spins. These points will earn you higher tier loyalty perks, including monthly status rewards, cashbacks and better birthday bonuses.

If you are active enough or a VIP on another casino, Captain Spins can promote you to VIP status on this casino as well.

If you are looking for great games then Captain Spins is the casino for you. There is a massive lot of games from all genres. Slots, table games, live casino, scratchers and many others can be found right here.

This is where Captain Spins shines. The captain has really done a great job with bringing you a wide variety of games from all corners of the earth, and made finding them on the site easy.

Captain Spins teamed up with dozens and dozens of different game developers to bring you the most versatile catalogue possible. NetEnt, Microgaming, Play'n GO, Red Tiger, BluePrint, Elk Studios, NYX Interactive and on and on, they are all here.

One of the great features here are the categories. You can check out what is popular, create your own favourites list or simply search your games by name or developer. It is easy to find what you are looking for at Captain Spins Casino.

Desktop game information

• Games: 2650
• Slots: 2400
• Table games: 65
• Jackpot games: 60

Captain Spins brings you the very best of live casino entertainment. Here, you can play great games from big-name developers like Ezugi and especially Pragmatic Play.

The games available are a great cross section of what live casinos are all about. You can play roulette, blackjack, baccarat, game shows, live slots, dice games and many others right here. There are also a lot of variations amongst the popular games.

The initial list of games might look a little small, but take a closer look and you can find the rest. Some of the game tiles are actually lobbies, which house even more titles.

All live tables are available on mobile as well. You can play live on the go.

Live game information

• Total number of live casino games: 90

Captain Spins mobile casino works with all modern phones and tablets. You don't need to download any apps to play, just open your mobile browser and you are good to go.

The mobile casino is built to be responsive, adaptive and compatible. It doesn't matter what device you are using to play, as everything works here.

You have access to a great selection of slots, table games and live casino no matter where you are.

Canadian players have plenty of options when it comes to deposits and withdrawals. All of which are, of course, fast and secure.

Minimum amount you can deposit is C$5, which is something I love seeing. When casinos drop their minimums below ten bucks, they stand out in a very positive way.

Captain Spins does state that all withdrawals are processed within 48 hours. This is not a great speed, but something you just have to live with. A good casino will process your withdrawal within minutes.

Your account does need to be verified before any withdrawal requests will be processed.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-4 working days
• Visa: 1-4 working days
• Wire transfer: 3-4 working days
• Interac: 1-3 working days
• NETELLER: 0-1 working days
• MuchBetter: 1-3 working days
• Neosurf: 1-3 working days

Captain Spins' customer support team is there to help you no matter what questions you might have. Don't hesitate to contact them.

Captain Spins customer support is open 24 hours a day, 7 days a week via email and live chat.

They do have an FAQ that answers some questions, but it's not very comprehensive. It is often better to just open the live chat and get your answers that way.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

In accordance to gambling legislation, Captain Spins needs to know who their customers are and make sure that the customers can legally gamble.

This is what the KYC (Know Your Customer) process is for. Captain Spins simply needs to verify that you are who you say you are and that the money you use isn't from illegal activities.

Captain Spins may ask you for documents to verify the details you have given the casino upon registering. These documents may include a proof of identity, a proof of address and a proof of deposit.

Your account or withdrawals may be suspended until the verification process is brought to a satisfactory completion. By default, no withdrawals are processed until your account is verified.

Captain Spins is casino where responsibility and player safety is paramount. The goal was to make a casino where players may enjoy gambling as entertainment without worries.

Some players have a harder time controlling their gambling, which is why at Captain Spins you can find multiple tools to prevent this from happening. Players can and should set limits to their gambling, even if they don't have any problems with it. Setting deposit or loss limits, or adding reality checks is a good choice for everyone.

If you feel like you are losing control over your gambling, please contact Captain Spins' customer support. They can help you set your limits, or even direct you to gambling help services.