Chanz Casino Review

First deposit bonus code

The Chanz bonus code for the welcome bonus is CHANZ1.

However, you don't need the code to claim Chanz Casino's first deposit bonus, as you can simply select the bonus active when depositing.

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: €10.
• Wagering requirement: 35x.
• All bonuses expire after 30 days.
• Spins must be used within 7 days.
• Maximum bet until wagering is complete: €2.
• Maximum withdrawal from bonus: €500.

Please gamble responsibly.

Extra and no deposit spins

The bonus package for new players includes a hefty amount of extra spins. By taking each of the four bonus offers, you can get 300 spins.

To get all the spins, you need to make four deposits, each at least €10.

• 50 bonus spins to 7 Monkeys
• 50 bonus spins to Esqueleto Explosivo
• 50 bonus spins to The Rift
• 150 bonus spins to Starburst

VIP / Special promotions

Chanz has a VIP program for its players. Almost everything you do in the casino gives you points and when you have enough, you level up. Every level-up rewards you with spins, cash and other amazing extra bonuses.

As Chanz is a social casino, they want you to play with your friends. You can earn a €25 bonus for every person you refer to Chanz. When they deposit at least €25, you get €25 bonus money.

Get ready to enjoy some of the greatest casino games and slots on the Internet. Chanz has hundreds and hundreds of great games waiting for you from the top game developers.

Their catalogue has titles from NetEnt, Microgaming, Play'n GO, Quickspin, Thunderkick, Yggdrasil and many more.

Find the best slots, table games and live casino tables on Chanz. Try out new hit games fresh from the oven, go and enjoy evergreen classics or try to win big in one of their many jackpot games. They have Mega Moolah, Sherlock & Moriarty WOWpot, Jackpot Raiders Mega Moolah Absolootly Mad and many others.

Finding games is also made easy. Chanz has lots of categories for you to browse as well as a search bar that can find games by name or provider.

Desktop game information

• Games: 1000
• Slots: 900
• Table games: 50
• Jackpot games: 25

Want to get that real casino experience like in brick-and-mortar casinos? You can get the same feel in the comfort of your own home in the Chanz live casino section.

Their games come from one of the world's top developers, Pragmatic Play, who are known for their great selection and high-quality tables.

You can access all the classics, like blackjack, roulette and baccarat, or try out something new, like Mega Wheel or Dragon Tiger. Chanz has something for everyone.

Live game information

• Total number of live casino games: 25

Playing on Chanz doesn't require you to sit in front of your computer. You can enjoy all of the games on the go with your phone or tablet.

Chanz mobile casino is versatile, adaptable and responsive to fit and play on any device. No matter what size screen you have or who made your device, you can always enjoy the games.

You don't even need to download any apps. Just go to the Chanz casino webpage on your mobile browser and you can start playing.

Unfortunately, Chanz Casino has drastically changed its banking options. Nowadays, the casino uses Euros as its primary currency, and Canadian Dollars have been removed. You can still play here, but using EUR or SEK instead of CAD.

Chanz has also trimmed the available methods to the point I was only presented with Paysafecard and Ecopayz. Oh well. The minimum deposit is €10 and the minimum withdrawal is €20, which is reasonable enough.

Depositing methods

Withdrawal methods

Withdrawal times

• Bank transfer: 3-5 working days
• Paysafecard: 1-3 hours
• EcoPayz: 1-3 hours

Chanz customer support is ready to help you if you ever have any questions. The multi-lingual team is available to answer you around the clock.

You can contact them via the following methods:

• Live chat
• Email: support@chanz.com

I have nothing but good things to say about the live chat. I was instantly connected with a support agent who swiftly replied to all my questions in a friendly manner.

However, for the life of me, I could not find the FAQ page. I think having a page containing the frequently asked questions with ready-made answers would greatly lower the need for contacting support, which is why it's a good question why Chanz doesn't have one.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

In accordance with legal requirements and those set by the licensors, Chanz must identify and verify all of their customers. This is done to prevent money laundering and fraud.

You will be asked for the following documents:

• Proof of identity
• Proof of address
• Proof of deposit

When I signed up to Chanz Casino, the registration form only asked me for my name, email address, and date of birth. After that, I could log in and was free to make deposits. I felt like I had missed something and checking my account details proved I was right - my address and phone number fields were empty.

I typed in my details and saved them. I was left wondering why the casino didn't ask me for this information during the signup process.

I looked around the casino for a documentation tab but did not find any. Then, I decided to contact customer support to enquire about account verification and KYC. Apparently, they request users to verify their account after reaching a certain threshold with the transactions (or earlier, if a need should arise).

Here was another thing I didn't really like. I always prefer uploading my ID documents as soon as possible to minimize any delays with withdrawals, and not having the option to do that feels uncomfortable.

Yes, Chanz Casino is a legitimate and secure online casino. It is licensed and regulated by the Estonian Tax and Customs Board, as well as the Swedish gambling authority Spel Inspektionen.

Chanz believes that it is their duty to provide our customers a safe gambling environment, where you can play responsibly. Because of this, they provide each player the tools to limit their own gambling.

You can limit your time and funds spent on Chanz with the following limits:

• Deposit limit
• Session limit
• Loss limit
• Self-exclusion

If you ever feel like your gambling is getting out of control, you can contact their support or any of the third-party help services. Chanz provides quick access to Gambling Therapy and GamCare, so you can easily get the help you want.