Duelz Casino review (CA)

The full Duelz welcome offer is divided into four separate deposit offers:

• 1st deposit: 100% deposit bonus up to C$100 and 200 bonus spins
• 2nd deposit: 25% deposit bonus up to C$500
• 3rd deposit: 25% deposit bonus up to C$500
• 4th deposit: 25% deposit bonus up to C$500

The first deposit offer at Duelz casino shines the brightest, but I like how the operator chose to spread the offers to give you an advantage on your next three deposits as well. 

In total, you are in for a luxurious package that can give you up to C$1,600 to play with. This is far above standard and rewards the bigger players too.

A closer look at Duelz casino's terms and conditions reveals that the terms and conditions of these offers are fairly strict. To activate the offers, you must deposit at least C$20, and each deposit bonus comes with a 30x wagering requirement that applies to both the deposit and the bonus.

This raises the wagering requirements far above the ideal 35x and makes it difficult to convert your funds into withdrawable funds. On the plus side, the offer is forfeitable, so you can always withdraw your real money winnings while forfeiting the bonus funds. As a result, if you intend to deposit, you have nothing to lose by accepting the offer.

Aside from the welcome bonus, Duelz casino has a plethora of other bonuses to keep you entertained. From regular deposit bonuses and cashback to bonus spins, this casino will always find ways to reward you.

Significant terms and conditions

• 18+ new players only.
• Minimum deposit: C$20.
• Max bet with an active bonus: C$5.
• Wagering requirement: 30x (D+B).
• Wagering time: 7 days.
• Free Spins wagering requirement: 45x.
• Free Spins expire after 3 days.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

You can receive a huge 200 bonus spins when you make your first deposit at Duelz casino. These spins are credited to the ageless classic Book of Dead. Enjoy the thrill of Egypt with these spins, which are credited in batches of 20 for the first 10 days after your initial deposit.

The bonus spins are valid for three days and have a 45x wagering requirement on winnings. This is again a bit much, but still possible to turnover.

Duelz has a massive selection of different casino games. On Duelz, you get to play slots, table games and live casino games.

You get to enjoy games from the most popular developers in the world. They have Play'n GO, NetEnt, Pragmatic Play, Big Time Gaming and Microgaming just to name a few. Live games are courtesy of Evolution.

The lobby was pretty easy to navigate and all the games were laid out in front. Slots took the biggest part of the screen which is normal for the best Canadian gaming sites. The Top Picks section had over 50 slot games on offer, including major hits.

The game library is nicely organized. You'll be able to play the top slot games or choose the newest ones only. Jackpots have their own section, and there's a search bar too that can be used for easy access to faves. I was pretty surprised to see a few slot categories per game features. Click on Sticky Wilds, for example, to bring up the slots that use this feature. That's a nice touch.

Many slots in Duelz popular games list are new releases, but there are some classics in there as well. Games like Starburst and Book of Dead get played a lot. You can also find some of the greatest jackpot games on Duelz, like Mega Moolah, Mega Fortune and Sisters of Oz WowPot. The table games section has all the traditional games available, like roulette, blackjack and baccarat.

The game selection is divided into multiple categories. They will help you browse through the games and find what you are looking for. Maybe you'd like to play a game set in ancient Egypt, or maybe want a game that has sticky wilds, or how about a Megaways game? All of these are categories you can use to find the right game.

Desktop game information

• Games: 1500
• Slots: 1400
• Table games: 60
• Jackpot games: 40

Duelz has a wide selection of live games from the industry leading developer Evolution. Sit down at a table to play different roulettes, blackjacks or baccarats. Duelz also has something completely different in the form of Crazy Time, a wheel of fortune live game.

Live casino games are broadcasted directly from Evolution's own game studio. Sit at the same table with players from around the world and feel the brick-and-mortar experience in your own home.

I also liked how the operator had added direct icons for Evolution's roulette and blackjack lobbies. This way you can use their specific navigation tools to explore the tables even further.

Live game information

• Total number of live casino games: 150

Duelz is a mobile casino at heart and was built mobile first. This means that absolutely everything is designed to work on all mobile devices.

Their site is very responsive and can adapt to any phone or tablet, no matter what the screen size or who made it. You don't even need to download any apps to play. The games run right in your browser for easy access.

All games are presented in the same manner as on desktop. You can choose between slots and all the other categories and everything went pretty smoothly. For those wondering, I used a Xioami Android phone and there was no trouble with the mobile site at all.

Duelz goes with you right there in your pocket. As long as you can connect to the Internet, you can play at Duelz.

Duelz casino offers a range of traditional payment methods for Canadian players.

Just like most Canadian players, I used Astropay for my first deposit. It isn't on the list of prohibited payment methods for the Duelz casino welcome bonus. Astropay is a great payment service for players who would prefer a virtual card instead of their real credit cards.

The casino also accepts other popular payment methods including ecoPayz, Flexepin, Visa, MasterCard, bank transfer, and Interac. You can use whatever you want to, with no fees on deposits. The minimum deposit at Duelz casino is C$20.

Withdrawal was a bit slower considering I was using a card. However, I received funds in my Astropay account after a day. They can be even slower if you don't verify your account when you join. There are no fees on withdrawals, so you'll be able to cash out without any obstacles. As long as you're verified, of course.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Paysafecard: 0-1 working days
• Skrill: 0-1 working days
• Neosurf: 1-3 working days
• ecoPayz: 1-3 working days
• MuchBetter: 0-1 working days
• Astropay: 1-3 working days
• Bitcoin: 0-1 working days
• Interac: 1-3 working days
• Ethereum: 0-1 working days
• Litecoin: 0-1 working days

Duelz has a skilled support team that are ready to help you if you ever have any questions. Feel free to contact the customer support via live chat or email to get fast help and answers.

The customer support team at Duelz casino was pretty helpful whenever I had a question. I tested the agents properly, asking them common and tricky questions. They were professional and answered them all in a timely and polite manner, while providing links to the services they use and terms.

Duelz casino's customer support team is available via email and live chat. Both work on desktop and mobile as well, with the live chat being more responsive and faster.

The casino also has a FAQ section where you can get answers on the most common questions. The Help Centre overall is a very nice addition, and that's where I went first before talking to the agents.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Duelz follows the legal requirements to the letter and thus, needs to know about you. The casino is required to identify all of their players, and make sure that they are of legal age to gamble.

Some information Duelz are able to collect automatically, but for what they can't, they will ask you to provide documentation as proof.

If asked, you are required to provide:

• Proof of identity - scan of your passport or drivers licence
• Proof of address - scan of a utility bill or government letter
• Proof of deposit - picture the credit card or screenshot from online bank

These documents are then checked to make sure that you are who you say you are. It is a legal requirement for online casinos to take all of these steps to stop money laundering and minors from gambling.

Duelz takes responsible gambling very seriously and do all they can to help you.

Duelz gives all the tools needed for players to control their own gambling. They want to be a part of the solution and help those who need it. Here are the tools you can use:

• Loss limit
• Deposit limit
• Wagering limit
• Session limit
• Close account
• Self assessment
• Self-Exclusion

Duelz also provides quick access to external services that provide help for problem gamblers. Gamble Aware, GamCare and Gamblers Anonymous are there for you even if you just need a little help or want to talk to someone about your gambling.