- Casino design and usability are amazing
- 24/7 support available
- Impressive selection of games
- Withdrawals could be handled quicker
Frank & Fred Casino (CA) aims to make online gambling accessible to all, regardless of operating system or device.
Boasting a pink and purple colour scheme and a layout that is easy to navigate, the folks at this casino has created an optimal user-friendly experience.
From the moment you sign up, you are greeted with a humongous welcome package that gives its competitors a run for their money. It doesn’t stop there, though. You can also benefit from reload bonuses, plenty of promotions as well as a loyalty program.
When it comes to gaming options, this is where this Canadian casino excels. It has over 1,200 casino games available at your disposal, covering a myriad of gaming options including online slots, jackpot games, table games, live dealer games and much more.
This casino accepts numerous banking methods and is licensed and operated by the Malta Gaming Authority. This reputable gambling body ensures that this casino offers a safe yet fair environment to its players.
Keep on reading to learn more about Frank & Fred Casino.
Frank&Fred spots a pink and purple themed site that is very easy to use and straightforward. Established in 2018, this casino is doing really well in terms of design and usability of the casino as compared to some of the casinos that have been in business for longer.
To begin my review of this casino, it has a very generous welcome bonus package that is a little hard for players to find unappealing. Apart from the welcome bonus they also have reload bonuses and a bunch of promotions.
Frank & Fred casino has put in some work in equipping their game library, there were over 1000 games available for me set my hands on, from online slots, table games, live dealer games and much more, Frank & Fred has partnered with the best software providers in the game to ensure they got the best of the best when it comes to gaming. Personally this casino was doing a pretty good job so far.
When it comes to banking methods, this online casino offers numerous ways to deposit and withdraw funds. They are also very cautious when it comes to player safety, they are licensed by the Malta Gaming Authority which ensures that the players are able to have a safe and fair experience.
Frank & Fred has concocted the perfect welcome package to greet all newcomers. Make a deposit of C$40 or more to claim the following:
- 100% match deposit bonus up to C$1,000 + 77 free spins
Registering for an account is a doddle. Follow the below simple steps:
- Sign up for a Frank & Fred Casino account
- Verify your account by email
- Make a minimum deposit of C$40 or more
- Your welcome package will be credited to your account
This casino offers one of the best welcome bonus packages I have come across. With 100% match deposit bonus of up to CA$1000 and an additional 300 free spins on the slot game Starburst. All I did to be eligible for this bonus offer was sign up, verify my account and make a minimum deposit of CA$20, though I went ahead made a $60 deposit and had a total of $120 to enjoy myself.
The free spins are split in lots of 10 spread over a period of 30 days, it is important to know that these spins will not be available until after 24 hours of making the first deposit. I personally did not like the fact that once you receive the free spins, you could lose them if you don’t play within 24 hours. I don’t understand why they would gift me and then be so stingy to ensure I play within 1 day. Also, if you only gamble for fun, you would easily forget the free spins.
Having been gambling for a while now and having used a number of online casinos I will not complain much about the 35x wagering requirement imposed on the winnings generated from these bonuses, that’s because they aren’t so bad compared to some of the casinos I have visited.
Other than the welcome bonus offer, Frank & Fred casino also has a weekly lottery program that gives its players a chance to win prizes.
First deposit bonus code
You don't need a bonus code to claim Frank & Fred's first deposit bonus.
Significant terms and conditions
- New Canadian players only, 18+
- A minimum deposit of C$40 applies
- Bonus is subject to a 60x wagering requirement
- Wagering contributions vary from game to game
- Please gamble responsibly
Full terms and apply.
Extra and no deposit spins
In addition to the C$1,000 welcome offer, you also receive 77 free spins on popular Lucky777 slot game.
The spins are available in batches of 11 over a period of 7 days. The spins are also made available 24 hours after you have made your deposit.
If spins are not used within 24 hours, they are forfeited. Winnings from free spins are subject to a 35x wagering requirement.
VIP / Special promotions
Frank & Fred Casino also boasts a VIP program that is spread over six tiers of player status. You can move between tiers by playing more often and wagering on real money games.
As soon as you move up the VIP ladder, the playthroughs for your bonus offers will start decreasing, but you will also have the change to get your hands on free tickets to events, free gifts, cash bonuses, vacations and much more.
On top of this, Frank & Fred Casino also awards its players through its weekly lottery program. The prizes are given away to qualifying players who earn a ticket by making a deposit during this period.
Frank & Fred Casino offers a wide range of games, circa 1,200 games in total. This casino works with the biggest names in the industry to make sure you always get the best possible player experience. These include NetEnt, Microgaming, Play ‘n Go, Quickspin, Big Time Gaming and Red Rake to mention a few.
Amongst some of the hottest games on offer, there is Dead or Alive, Sakura Fortune, BerryBurst Max and Mystery Spin Delux.
If you fancy trying your hand at winning a jackpot, you can do so at popular titles including Mega Moolah, Hall of Gods, Mega Fortune and Divine Fortune amongst many others.
Alternatively, there are various card and table games for you to try, including Blackjack, Roulette, Baccarat and Video Poker.
Heading over to the games section, I have to give this casino props for compiling over 1000 games. I find this impressive. They ensured they get the best software providers in the market to deliver games that will definitely keep players posted.
Some of the game providers in Frank & Fred casino include big names like NetEnt, Pragmatic play, Quickspin, Play’n’Go and Microgaming to mention just a few.
Just like most casinos, the majority of the games fall in the slots section. Here the most fascinating game I found was the Hanzo’s Dojo video slot which included an immersive gameplay and many bonus features and win multipliers.
Looking to win big, I headed down to jackpot slot machines and I found well over a dozen progressive slots, most of these were paying really handsomely in case I got to win, but guess luck was not on my side this time round.
Other than slot machines, Frank & Fred casino provides a number of lottery and table games, there is a great selection of blackjack and video poker alternatives in the virtual games menu. Even more interesting games are available in the live casino section. For the lottery part there were a number of games including the Mega and Euro millions lottery.
Desktop game information
Desktop game providers
You don’t have to fret about playing on the go or having your gaming experience compromised. This casino runs smoothly on mobile devices and gives you access to hundreds of thrilling games that can be played on the go since the site uses the latest HTML5 technology.
Whether you own an iOS or Android device, the site works effortlessly. You won’t find the full collection of games on the mobile casino site, but you can still enjoy hundreds of games at the click of a button.
You can take advantage of numerous promotions, make deposits and request withdrawals and speak to Customer Support if you want to.
Frank & Fred casino has optimized their site to run perfectly smooth on a number of devices, from Android and iOS to windows and blackberry mobile platforms, this casino makes sure its users are able to play any of the games it offers on the go.
Accessing the game via mobile was pretty easy, all I had to do was use my mobile browser, Google chrome in this case, and every run just normal. The only downside to the mobile version was the fact not all games were available as on the desktop site, but I was still able to have access to hundreds of amazing games.
Mobile game information
Mobile game providers
For a complete casino experience, Frank & Fred Casino provides a fantastic collection of live dealer games, powered by leading game provider Evolution.
This live casino provider offer an outstanding collection of live game titles via live-streaming. You can play games, such as Live Blackjack, Live Roulette and Live Baccarat.
Live game information
Total number of live casino games: 43
Live game suppliers
Frank & Fred values its players and wants them to enjoy the products responsibly. It is Frank & Fred's mission to provide players with an entertaining gambling experience, but it is also the casino's duty to prevent compulsive usage of its gaming products.
Frank & Fred has implemented a number of tools which promote responsible gambling:
- Deposit Limits
- Game Time Reminder
- Account Closure
- Access to Account History
If gambling becomes a problem, you might want to get in touch with organisations which can provide help and support to individuals who have a gambling problem.
It's strongly recommended that you get in touch with Gamblers Anonymous.
Do you require any help or assistance? Frank & Fred's team of experience customer support agents provide 24 hour support, 7 days a week.
You can get in touch via one of the below methods:
- Live Chat
Unlike most casinos I have used in the past, this casino only offered one method of contacting customer care. And this was via live chat. I liked the fact that they supported a number of languages when contacting customer support and these included English, Finnish, Swedish, German, Norwegian.
Despite the fact that they didn’t offer numerous ways of contacting them, I will give them props for being available 24/7. I would love to see them added phone support and maybe email support too.
English, Finnish, Swedish, German, Norwegian
Email support languages
Live support languages
Phone support languages
It is Frank & Fred's legal obligation to verify the identity of its players as soon as they sign up for an account.
You’ll be requested to send in the following documentation:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Just like most casinos that are in business, players are required to verify their identity, and so proof of ID, proof of address and proof of payment method might be requested. This is for safety reasons and to be able to curb money laundering and to keep shady characters off the site. Actually, they had locked me from my account and had to contact their support to verify my account. Though, verification took only 1 day and I was back in business which I find very reliable.
Frank & Fred Casino offers a cashier section on the website where you easily can manage your deposits and withdrawals, as well as keep an eye on your payment history. You’ll also find a various selection of payment methods.
- Credit & Debit Cards
- Prepaid Vouchers
Frank & Fred provides a variety of ways that Canadians can fund their casinos. All these options are easily accessible ranging from Visa and Mastercard, Interac, Ecopayz, MuchBetter and Paysafecard. For deposits, I chose to use MuchBetter which was actually simple and fast. When it came to withdrawal of my funds, it took 2 days for them to approve and avail my winnings in my Much Better wallet.
Mastercard 0-3 working days, Visa 0-3 working days, EcoPayz 0-3 working days, INSTADEBIT 0-3 working days, iDebit 0-3 working days
I am an i-Gaming expert with years of experience on the online casino space. I spend most of my time trying to evaluate which is the best casino to spend my money and time in, and as a result, I have created a mass on interest in online casino reviews. I focus mainly on Canadian casinos, but I am also open to reviewing international casinos.