Grand Mondial Casino Review

The Grand Mondial casino bonus is a one-of-a-kind in the industry. Sign up for an account to get a Grand Mondial login to claim:

• 1st deposit: 150 chances to win the jackpot on slot game Mega Vault Millionaire
• 2nd deposit: 100% match deposit bonus up to C$250

Follow the below steps to get started at Grand Mondial Casino Canada:

1. Sign up for an account to get a Grand Mondial login
2. Verify your account by email
3. Make a minimum deposit of C$10
4. Go to the Mega Vault Millionaire progressive jackpot game to start your spins

It's pretty exciting to get 150 spins for a progressive jackpot on your first deposit. These are always my favourites because you can win big on these free spins by putting down a small deposit. I like the fact I could play the 150 free spins in one day as opposed to being spread out over many days.

When withdrawing, they let me know that my bonus balance would be set to zero once I made the withdrawal. It got tiring to try to meet the 200x wagering requirement after a while so I threw in the towel, realizing it would take something close to an eternity.

Most casinos have a 35x wagering requirement, which is hard enough to meet. Basically, you have to play the bonus money 200 times over to make a cash withdrawal of your winnings. When you don't meet it, your bonus money isn't converted. I didn't make a second deposit, but if I had, I would have got a 100% match deposit bonus (up to C$250).

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: C$10.
• Wagering requirement: 200x.
• Cash balance can be withdrawn at any time by forfeiting the bonus balance.

Please gamble responsibly.

Extra and no deposit spins

Your Grand Mondial casino bonus entitles you to 150 chances on progressive game Mega Vault Millionaire. The spins are valued at CA$0.25 bets.

Any winnings generated from these spins are subject to a 200x wagering requirement, however the cash balance may be withdrawn at any time by forfeiting the bonus balance.

VIP / Special promotions

All Grand Mondial Casino Canada players are rewarded for their loyalty every time they play real money games. The higher your status level, the bigger the benefits you will receive.

In total, there are six status levels in the Casino Rewards Loyalty Program. All players who wager money automatically become VIP loyalty program members.

Qualifying members can gain access to exclusive games, receive birthday gifts and bigger bonuses and entered into the Time of Your Life Sweepstakes and VIP Lucky Jackpot.

You can only find the best games from leading software game providers at Grand Mondial Casino Canada. You can find more than 550 slot games covering a range of themes and styles.

There are more than 80 games in the 3-reel slot department including popular games Couch Potato, Cosmic Cat and Fruit Slots.

On the other hand, players can avail themselves of 5-reel slot games such as Hell's Grannies, Bar Bar Black Sheep and Bride-zilla.

Players who fancy the chance of winning a jackpot, can play games, Mega Moolah, Major Millions, Fruit Fiesta and Retro Reels amongst many others.

For players who see themselves as casino wizards, they can try their hand at virtual table games, including Blackjack, Roulette and Baccarat.

I loved how easy it was to find the games I wanted to play. You can "favourite" games so they all sit in the "For You" section, a nice little time saver. Slots can be sorted by 1-20 lines, 25+ lines, 3-reel, and 5-reel, for example. Video pokers have their own section, or you can check out blackjack and roulette in the tables section. It's all well laid out.

The games themselves ran without slowing down or glitching out. My only issue was initially while I was playing the welcome bonus free spins on Mega Vault Millionaire. The game stopped a few times and I had to reload to get it working again. Other than that, all the other games ran perfectly.

Desktop game information

• Games: 550
• Slots: 500
• Table games: 25
• Jackpot games: 15

There is a small but high-standard live casino at Grand Mondial. You can choose among the most popular table games, such as blackjack, roulette and poker. 

The live casino doesn't exactly cater to the most enthusiast live gambler. But if you like occasional roulette or a card game, you can find them here. Options are limited, so very basic games are only available. 

Live game information

• Total number of live casino games: 46

Grand Mondial Casino has made sure that players have access to its website, whenever and wherever they are. It is for this very reason that you can log into the casino from your mobile using the internet browser, available for both Android and iOS platforms.

Simply use your Grand Mondial login to browse the game selection, make deposits, receive in-game notifications and to get in touch with the customer support team, just as you would if you were playing on your desktop PC.

Grand Mondial Casino accepts a range of fast payment methods once you use your Grand Mondial login. The casino only works with the most trustworthy payment providers available.

• Credit & Debit Cards
• EWallets
• Direct Bank Transfers
• Prepaid Vouchers

There were a lot of payment options but I opted to use my Mastercard for the deposit. When I clicked on Mastercard, I was redirected by a secure payment. Deposit went through seamlessly and was immediately put into my account.

Customer support gave me information on the withdrawal process. They said it would be 2 business days before funds were allocated and then another 2-3 days for the processor to accept and finalize the payout request. I received an email with a link to then accept the Interac E-transfer. They also gave me a security code that the bank would require in order for me to get funds. All in all, a very easy process.

Depositing methods

Withdrawal methods

Grand Mondial Casino Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Wire transfer: 3-4 working days
• Interac: 1-3 working days
• Neosurf: 1-3 working days
• ecoPayz: 1-3 working days
• MuchBetter: 1-3 working days
• iDebit: 1-3 working days

The Grand Mondial Casino Canada customer support team is available at your beck and call, 24 hours a day, seven days a week. You can get in touch via one of the below methods:

• Live Chat
• Email: support@crhelpdesk.com

Customer service was not only prompt and helpful but also very cheery. They even congratulated me on my win. I ran into problems with my withdrawal and I had my questions answered right away. They also let me know about the latest bonuses I could take advantage of.

Customer support is 24/7, 7 days a week. They have live chat and email support. There's no floating live chat box so you just have to go down to the bottom and click help. From here, you can access live chat or send them an email. When I went into the chatbox, customer service greeted me right away. Super impressed with the personalized support I received.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Grand Mondial Casino is obliged by law to verify our players' age and identity. We do checks electronically and automatically.

There is some information that we are unable to verify automatically. You may be asked to send in the following documents, but not limited to:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

There were never any prompts for account verification even when I went to withdraw funds. I had to chase down customer service to find out how to give them documentation so I could verify my ID. Customer service told me it's random and not necessarily needed. However, they gave me all the instructions if I opted to do account verification on my own accord.

Customer service said I just had to send a photo ID and a utility bill with my name and current address on it. I received an email back letting me know they had reviewed and accepted the verification. This wasn't getting in the way of the withdrawal process in any way but regardless, they were lightning fast with account verification. Though, they seemed a bit laissez faire about verifying my ID in the first place.

Gambling is a form of entertainment, which is meant to be enjoyed responsibly at Grand Mondial Casino Canada. It is not an easy way to make money, and you should never play with money you cannot afford to lose.

If you start to feel uncomfortable with your gambling patterns, you can avail yourself of the following options:

• Self-Assessment Test
• Daily, Weekly and Monthly deposit limits
• Self-Exclusion

If Grand Mondial Casino noticed that you are exhibiting signs of problem gambling, they would contact you to discuss options such as deposit limits or other restrictions.