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Lucky Casino review (CA)

Added by Lucky Casino. Information last updated:

200%/C$100

1st deposit bonus

  • 1st deposit bonus 200%/C$100
  • Bonus code -
  • Wagering 35x (B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No
Claim bonus »

Malta

License

  • Minimum depositC$10
  • Launched 05/2018
  • Platform Independent / No platform
  • CurrencyC$
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programNo
  • Live chatYes
  • Sports bettingYes
-

User rating

3.0

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Skrill NETELLER +4
Mastercard Visa Skrill NETELLER +2
NetEnt Microgaming Yggdrasil Play'n GO +9
NetEnt Microgaming Yggdrasil Play'n GO +9
Evolution Gaming

We here at Lucky Casino take pride in only serving you with the best. Our brand of casino enterntainement is second to none.

You can play everything from casino classics, such as blackjack or roulette, to all the latest and greatest slot machines. And don't forget our HD streamed live casino from the best providers available.

Playing is not limited to your desktop. Our mobile, and our online casinos both work seamlessly across all devices.

Depositing and withdrawing is also hassle free and secure. Safety is a high priority, which we take seriously. When depositing, don't forget to check our top notch casino bonuses.

LuckyCasino is licensed and regulated by the Maltese Gaming Authorities and Swedish Gambling Authority, Spelinspektionen.

Avatar

Casino tester's comment Stefan Breton

Casino tested

Anyone with a bit of knowledge about web development would assume that a domain name such as luckycasino.com carries a lot of weight. One would presume that such a casino is resource-rich, promising several banking options, a generous welcome bonus, and loads of live games. Although the gaming experience at Lucky isn’t entirely amateurish, there’s certainly lots of room for improvement.

Overall rating:

3

Don't miss out on our top-notch casino bonuses for new customers. Receive a 200% bonus up to $100 on your first deposit. Our welcome offer is available for all new customers that register with Lucky.

It's super-fast and easy to get started, choose your preferred deposit method and claim your 200% bonus.

It's as simple as that!

Avatar

Casino tester's comment Stefan Breton

Casino tested

The welcome bonus promises to be a 200% match gift up to $100. This means that with a $60 deposit, one can squeeze out $100 in bonus for a total starting bankroll of $160. Not extremely generous in terms of a maximum but much so in terms of percentage. Sadly, free spins are not offered in the welcome package, which doesn’t help. The reasonable X35 wagering requirement somewhat makes up for a rather timid welcome gift.

My bonus didn’t appear immediately; I had to contact customer support and was informed that the welcome bonus is automatically given within 24 hours after the first deposit. A few days went by without any changes to my account and tech support ultimately had to manually adjust my account balance accordingly. One important note regarding this bonus is that you’ll go through your cash deposit before accessing your bonus money.

First deposit bonus code

You don't need a bonus code to claim Lucky Casino's first deposit bonus.

Significant terms and conditions

  • Minimum deposit: $10
  • Wagering requirement: 35x
  • Time to wager: 30 days
  • Bet limit while playing with bonus: $5

Full terms and bonus terms apply.

Variety is the spice of life and with hundreds of different casino games at your fingertips you can be sure there is something for everyone to enjoy. LuckyCasino offers you the all the best slots from some of the hottest casino software providers to date.

You can browse the games by different categories. Want to see just the new games, maybe the biggest jackpots or do you want to see only games from a specific software provider? All of this is easily done in our casino lobby.

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Casino tester's comment Stefan Breton

Casino tested

Lucky Casino has all the hallmarks of a turnkey casino with a classic offering of top-tier games playable in the various modes we’ve grown accustomed to playing. The table games section is rather thin, with only a few versions of casino favorites blackjack and roulette, and only one baccarat game. But thankfully, the slot experience is just as good as any quality casino.

My Experience with lucky Slots

Lucky partnered with excellent game developers such as NetEnt, Microgaming, Play’n Go, and Yggdrasil Gaming to name a few. I focused on new games such as Netent’s Hell’s Kitchen, an ITV partnership featuring the notorious British chef Gordon Ramsay, and Crown of Valor, a medieval-themed slot by Quickspin that shines thanks to fantastic graphics and stunning effects.

Lucky Live Casino

The live casino is disappointing and in many ways. For starters, the offering is very modest, with only 8 games available and in only 2 types of games: blackjack and roulette. That’s it. But the pain doesn’t end here. There are no actual live games in the live casino. What I got to experience instead were ordinary table games, identical to the ones offered in the regular casino. After having problems with my welcome bonus, the live casino’s poor performance raised my doubts and solidified my impression of an inexperienced team.

Desktop game information

Total number of desktop games: 1350
Total number of desktop slots: 1250
Total number of desktop table games: 30
Total number of desktop jackpot games: 100

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO Thunderkick Quickspin Elk Leander Evolution Gaming Red Tiger Nolimit City Oryx Gaming Scientific Games

At LuckyCasino, we believe in offering our players the best possible experience, no matter what device. Our online casino will work on desktop, tablets and mobile so that you can play casino whenever you want, wherever you want. You don't need to visit any stores to download our software. Just open your browser and pop right in.

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Casino tester's comment Stefan Breton

Casino tested

I’ll admit that the mobile version of Lucky casino is clean, fast, and pleasant, so much so that I spent most of my time on this platform. Most of the functions (withdrawals, live chat, regular games, etc) worked flawlessly and even better than some of the larger casinos I experienced in the past.

One point of contention is the live casino on the mobile version… It refused to kick off at my dozen or so attempts on my iPhone. This was a huge disappointment as the mobile version was on par with any top casino until that very moment.

Mobile game information

Total number of mobile games: 1350
Total number of mobile slots: 1250
Total number of mobile table games: 30
Total number of mobile jackpot games: 100

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO Thunderkick Quickspin Elk Leander Evolution Gaming Red Tiger Nolimit City Oryx Gaming Scientific Games

Our selection of live casino games guarantees you the best experience possible with real time streams in crisp HD resolution. Play Live roulette, live blackjack or other classic table games favorites from land based casinos.

Live game information

Total number of live casino games: 50

Live game suppliers

Evolution Gaming

LuckyCasino offers you outstanding online entertainment by creating an enjoyable and responsible online gaming platform.

Player safety is a great concern of ours and we do acknowledge that there are few players who may lose control over their playing. We do our best to help these players with breaks, limits, self-exclusion and of course, outside help.

We promote Responsible Gaming and try to provide a safe place to play. If you ever need help, feel free to contact us or expert organizations like Gambling Therapy.

At Lucky we want you to get the answers to your questions quickly, fast as lightning actually. Our customer support is here for you weekdays 8 am - midnight and weekends midday - 9 pm. Don't worry about contacting us out of hours. Drop us a line and we'll get back to you as fast as possible!

Avatar

Casino tester's comment Stefan Breton

Casino tested

Lucky’s customer support is adequate but could use some improvement. For starters, the staff is reachable solely via live chat and the “Contact” section stipulates that it’s available only during certain periods (weekdays 8 am to midnight and weekends midday to 9 pm) but without specifying which time zone.

Having said that, the live chat support - which I used twice - was provided by a real person and the service appeared quite efficient, with quick and polite responses.

Site languages

English, Finnish, Swedish, German, Norwegian, Japanese

Email support languages

English, Finnish, Swedish, German, Norwegian, Japanese

Live support languages

English, Finnish, Swedish, German, Norwegian, Japanese

Phone support languages

-

It is illegal for anyone under the age of 18 to open an account or to gamble on our Website. To comply with the law, we carry out age verification checks on all customers using payment mechanisms that are available to under-18s.

Players are asked to provide the following documents :

• Proof of ID

• Proof of address

• Proof of payment method

Avatar

Casino tester's comment Stefan Breton

Casino tested

Members get to verify their accounts through the Documents tab in their “My Details” section. Here, Lucky gets it right and makes the process clear and easy with the details regarding each of the 2 types of documents required properly displayed. Players need to submit a government-issued ID and a utility bill, bank statement, or government letter as proof of address. This process is voluntary although the casino does state in its terms and conditions that they could be asked to verify your account at any given time, with an automatic verification kicking in with 2000$ withdrawal requests.

We offer the most popular payment methods world-wide, in addition to the most popular methods within each market.

Avatar

Casino tester's comment Stefan Breton

Casino tested

I used my Mastercard to proceed with the first deposit and, apart from that mistake concerning my welcome bonus, everything worked as expected without a glitch. This is where the good stuff ends in regards to payment methods. In online gaming, we usually have fewer options for our withdrawals, and credit/debit cards are considered to be the end-all of transaction methods, so much so that I now take it for granted.

Turns out that Lucky Casino only proposes 2 e-wallets, Ecopayz and MuchBetter, for withdrawals performed by Canadians. Going through yet another account registration with all the security checks this process requires: is annoying and reflects poorly on the casino.

Having said that, my withdrawal was processed immediately and funds took less than 2 days, as promised.

Depositing methods

Mastercard Visa Skrill NETELLER Paysafecard POLi MuchBetter Interac

Withdrawal methods

Mastercard Visa Skrill NETELLER EcoPayz MuchBetter

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days, Skrill 1-2 hours, NETELLER 1-2 hours, EcoPayz 1-2 hours, MuchBetter 1-2 hours


Casino tester's profile

Avatar

Stefan Breton

Stefan Breton

I'm a gaming enthusiast and I've developed an online casino expertise over the past 5 years. I review and rate games and casinos, as well as software developers for blogs all over the world. So far, I've written reviews destined for the Canadian, American, French, British, South African, Australian and Swiss markets.

Latest reviews:
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First deposit bonus: 200%/C$100

Wagering: 35x (B)

Bonus code: -

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