TurboVegas casino review (CA)

Sadly I was not able to find any welcome offers or promotions available on the site but I really do hope this casino put those offers on consideration; doing so will help them compete better with other online casinos and encourage more players to take part.

On the bright side though, this casino offers 10% cash back when one loses. So for every time you aren’t lucky enough to bag a win 10% of the cash used is given back. On the bright side the cashback proceeds are wager free and you can cash out at any time you wish. I feel like this is a nice way for Turbo Vegas to give back and appreciate its players.

In the games section, I remember coming across a lot of popular software providers which have partnered with this casino to provide some great game titles. Some of these providers included the likes of NetEnt, Evolution Gaming, BetSoft, NextGen gaming and Pragmatic play to mention just a few.

Its game library was well stocked with hundreds of games, ready for any type of player to enjoy. I was able to search for games by name thanks to the dedicated search bar present, I would have liked to be able to search for games by provider as well because it simplifies the whole process of finding the desired game.

Some of the most popular games in this casino included Wolf Gold, Sakura Fortune, Gonzos Quest: Megaways and Dwarf Mine among others. The new Games section had some pretty interesting game titles too, some of which I had not come across before. Games like Christmas Tree, Candy Wall, Neon Rush- Splitz were all present in this section.

Going down to the game category that dominates this casino, I am talking about the slots, I was able to see a few of the games I knew, most of the titles here were new to me but still worth a try. I was able to set my hands on Boomerang Bonanza, Wonder Woods, Sunny Shores, Rainbow Ryan and many others.

After slots I tried my luck in the jackpot, and here even though luck was not by my side, I had some fun trying out some of the games. I also like the fact that I could try out games for free without having to use real money first. Under this category the games I came across were Super Fast Hot Hot, My Lucky Number, Jackpot Raiders and Empire Fortune among others.

The live casino had a separate tab where all the great games were held. From Live Blackjack White, Live Craps, Speed Blackjack and more there was no shortage of great titles here, these games are presided by real people and that’s why this is one of my favorite categories.

On mobile, this casino runs just as smooth as on the desktop version. It seems to be a mirror of the desktop site, I was able to perform most of the tasks like accessing the different banking methods, and contacting support. Turbo Vegas casino has done a really good job ensuring that their mobile site is well optimized to run on different mobile platforms like Android and iOS.

For me to be able to get on this site using my mobile device, all that was required of me was to have a working network connection and a regular browser. The games and graphics here are actually very decent, the games automatically adapt to the small screen fitting just right.

This casino offers a number of ways of contacting their customer support and these include email and via live chat. Unfortunately they don’t have a 24/7 customer service, they function from Monday to Sunday between 08:30 - 00:15 CET.

When I tried the live chat feature I was not referred to an agent, I was instead directed to leave a message and they will send me an answer via email. I would like to see them have a functioning customer support 24/7. This is great because when dealing with funds sometimes waiting too long for a response might not be ideal.

Like a lot of the casinos that are operational, this casino is supposed to verify the identity of their customers in order to flush out some bad practices like money laundering and multiple user accounts, for these reasons, the casino might request for certain documents like proof of ID and Address.

Turbo Vegas casino only requested me to activate my account through a code that was sent to both my phone number which I provided during sign up and to my email as well. But, this casino has a dedicated verification section so I went ahead and submitted my documents which took 1 day for them to verify.

Turbo Vegas Casino has in place a number of banking methods, that enables withdrawing and depositing of funds so much easier. The available banking methods here include; Trustly, Visa, Mastercard, Zimpler, Paysafecard, Instadebit, iDebit, Ecopayz, and MuchBetter. Deposits made with ecopayz are instant and free of charge.

In order to qualify for withdrawals, you must fully wager your deposits at least once and if you are having a bad day in office as I did, I couldn’t salvage any of my first deposit which made it impossible for me to withdraw. Even though there is a 10% cashback, it only reflects after one week.