- Well-designed casino
- Games library has something for everyone
- Great mobile casino
- Questionable verification process
BetVictor is one of the most renowned casino brands in the UK. Since our foundation in 1946, we have expanded across the world with offices based in Gibraltar, London and Budapest.
For over 70 years, we have successfully built a solid reputation as both innovators and risk-takers. Our pioneering spirit, as well as commitment towards technological advancements, has helped us adapt the ever-changing needs of our customer base.
The More You Play, The More We Pay
Since launching the online version of the casino 20 years ago, we have successfully brought together quality, entertainment and longevity into the mix to the delight of players.
We are adding new casino games regularly, and informing our players about the latest games. Whether you are a slots aficionado or a table game lover, we have got you covered.
A great casino wouldn’t be one without an outstanding Customer Experience and Service.
BetVictor remains one of the best-known casinos in the UK, and it’s definitely one that I’ve played at regularly through the years.
It also happens to be one of the best-designed and easiest to use online casino platforms on the market, with its striking black-blue backdrop creating a modern aesthetic that also allows content such as casino verticals, T&Cs and betting selections to really capture your attention while browsing.
The use of horizontal scrolling promotions and search options above the fold on the casino homepage are also incredibly effective and intuitive, as they enable you to find and access your favourite games within two or three clicks and a matter of seconds in some cases.
The overall gambling experience at BetVictor is also to be recommended, apart from a couple of significant glitches that the operator will need to iron out going forward. I’ve reviewed this and more below, so that you can make an informed decision when choosing your next casino platform:
Get a head start in Casino with a £70 bonus package! Make a minimum deposit of £10 and wager it to receive up to £70 in Bonuses & 50 Bonus Spins.
What you get:
- A £20 Slots Bonus, for any of our Slots except for the Excluded Slots listed in the terms
- A £20 Live Casino Game Show Bonus, for our Crazy Time, Dream Catcher and Mega Ball Live Casino Game Shows
- A £10 BetVictor Blackjack Live Casino Bonus, for our exclusive BetVictor Blackjack Live Casino Tables
- A £10 BetVictor Roulette Live Casino Bonus, for our exclusive BetVictor Roulette Live Casino Table
- A £10 Monopoly Live Bonus, which can be used on our Live Casino Monopoly Live Game Show
- 50 bonus spins on Twin Spin Megaways with no wagering requirements
All of these bonuses:
- will expire after 7 days if not used or wagered
- have a max conversion of £1,750
One of the first things that catches the eye when registering with BetVictor is the operator’s welcome bonus, which boasts a different structure to the classic deposit match offer.
More specifically, you’ll receive £70 with which to play when wagering £10 as a new player at BetVictor, which equates to a generous 700% deposit match with five distinct legs.
This compares favourably with the majority of deposit match offers on the market, which are typically set at 100% or 200% up to a predetermined value. However, the value of these offers are often in the region of £200, and in this respect, BetVictor’s promotion is worth considerably less overall.
This is slightly offset by the fact that you’ll also receive 50 free spins, which will be added over a five-day period after you’ve claimed your £70 bonus. You’ll collect 10 free spins a day during this time, while BetVictor will afford you 24 hours to use these on the popular Starburst slot before they’re removed from your account.
To understand the value of the bonus further, it’s important to break this down and factor in the associated wagering requirements. These vary across the different verticals and legs of the bonus, so they have a dramatic impact on your potential winnings and overall spend.
For a table game enthusiast like myself, wagering requirements of 40x the £20 bonus value are quite prohibitive, as I would have to play through £800 before I would be able to withdraw any winnings that were left in my account. This is slightly higher than the industry average, while the wagering requirements for the slots are more manageable.
So, I’d recommend that you measure this bonus against your bankroll and favourite gaming verticals before accurately estimating the value proposition of the bonus and making a firm financial commitment.
However, I was pleased to find that there’s very few restrictions across these verticals, with only baccarat iterations and live casino titles excluded from the table games bonus offer. The £20 slot bonus is particularly impressive, as this can be used across almost all BetVictor titles rather than just classic slots such as Starburst or Book of Dead.
On a final note, I had to ‘opt-in’ to receive this promotion via the ‘Offers’ tab before registering for an account, so you’ll need to keep this in mind or risk missing out!
First deposit bonus code
You don't need a bonus code to claim BetVictor Casino's first deposit bonus.
Significant terms and conditions
- New Customers only, 18+.
- Deposit and wager £10 within 7 days of opening a new account.
- Bonus wagering for slot bonus: 35x.
- Bonus wagering for live bonuses: 40x.
- Bonus spins have no wagering.
- Various game weightings apply.
- Credit and Debit cards only.
- Max. conversion: £1,750.
Please gamble responsibly.
and bonus terms apply.
Extra and no deposit spins
50 Bonus Spins on selected slots when you deposit and wager a minimum of £10.
- Bonus spins are playable on over 35 different games
- Any winnings you receive will be credited into your real cash withdrawable balance
VIP / Special promotions
Currently, BetVictor does not run a loyalty programme. However, all active players can receive a myriad of rewards, such as bonuses, free spins and much more.
There are plenty of promotions running on a regular basis too.
Live Casino Promotion
WIN £50,000 FROM A SINGLE HAND OF BLACKJACK : Win £50,000, when you are dealt three 7's of the same suit, and the dealer's upcard is also a 7 of the same suit.
Our game repertoire is brimming with 1,000 top games sourced from some of the world’s leading software providers including, Net Entertainment, Microgaming, IGT, Evolution and Quickspin.
To make it easier for you to find your way around the site, we have created an innovative new search and filter function. You can save your favourite games so you can find them with ease.
For those players who prefer the authentic live casino experience, we have a dedicated live dealer section, that ticks all the right boxes. Amongst games on offer, there is Blackjack, Roulette, Monopoly Live, Dream Catcher and Football Studio.
Once I’d opted into the bonus and accessed the main BetVictor site, I have to say that the process of locating specific games was impressively quick and seamless.
From the home page, you can click through the ‘Casino’ or ‘Live Casino’ tabs on the vertical menu running down the left-hand side of the screen.
Your chosen page will then load instantly, at which point you’ll notice a scrolling, horizontal menu running centrally and above the fold. Here, you’ll find a number of different game genres to choose from, while BetVictor has also shortlisted a number of featured, popular and classic titles for even quicker access below.
To this end, there’s also a convenient search function on the left of the scrolling menu, and this allows you to seek out a specific title if you have one in mind.
Like me, you’ll probably find that standard casino games like slots will load within a couple of seconds, which is pretty quick given the overall size of the BetVictor library.
However, live casino games tend to load a little more slowly, with titles such as ‘First Person Roulette’ taking between 10 and 20 seconds to load on average. Despite this, the quality of the graphics and audio on the live casino platform is exceptional and more than makes up for any additional load time, while creating an immersive experience even when playing more basic iterations of roulette and blackjack.
If you are looking for the most authentic and interactive live casino experience, I can definitely recommend ‘BetVictor’s Immersive Roulette’.
Luckily, I barely noticed any lag when playing this game on either desktop or mobile, and this is a huge bonus during real-time gameplay.
Desktop game information
Desktop game providers
BetVictor has created a dedicated mobile app that combines stunning clean display with superb functionality, in order to provide one of the best betting experiences within the gaming industry
The BetVictor mobile app is available for both Android for users with operating system 4.1 and iPhone users with iOS 9.0 and up. The Betvictor app offers seamless sports betting and online casino gaming.
On the subject of mobile gambling with BetVictor, the operator has clearly done sterling work to ensure a seamless gameplay experience across both native apps and an HTML5 powered mobile platform.
I’ve accessed BetVictor through both of these channels, and can honestly say that there’s no restrictions at all in terms of game selection, lag or navigability.
In fact, I find it even easier to navigate the mobile interface than the desktop alternative, as while this retains the same menus and search functions, it also offers quicker load times overall.
Mobile game information
Mobile game providers
Since 2019, we have a fully-fledged live casino section, powered by Evolution Gaming. You can access a classic blend of classic table games and modern titles, including Blackjack, Roulette, Dream Catcher, Football Studio, Lightning Roulette and Deal or No Deal.
The new tables have been created to provide you with an enhanced personal experience. You can also access a range of table promotions, to kick up the gaming factor up a notch.
Live game information
Total number of live casino games: 10
Live game suppliers
We strive to excel and to provide our players with a safe playground. We promote Responsible Gambling in accordance with the Gambling Commission Compliance. Our casino holds licenses in Gibraltar for European residents, and from the UK Gambling Commission for UK residents.
Players can sign up knowing that the site uses the latest SSL encryption technology. This technology is in place to ensure that personal and financial information cannot be tampered with.
BetVictor is available in the UK and many other countries. Please check availability and any restrictions pertaining to bonuses, games and accessibility under the Help section.
Our customer support team is available to assist players who might be affected by problem gambling. To ensure, that players have the best protection and receive the best advice, we recommend visiting responsible gambling sites such as GamCare and GambleAware.
We also offer the following tools for responsible gambling to help players have better control:
- Set Limits
- Time Out
- Organisations That Can Help
Self Exclusion is available for all customers who would like help to stop gambling either for a specific time or permanently.
Deposit limits are also available to give players better control over their gaming. Players can apply a set limit on the amount of money deposited over a time period.
Should you require assistance, you can reach our customer support team, which is available at your beck and call 24/7. Supporting a range of multiple languages, you can get in touch via email, or more conveniently, via live chat. You can also text message or ask questions on BetVictor's social media channels.
When reaching out to BetVictor support, you can access a huge range of effective communication channels. The best of these is the Live Chat, which can be found by clicking through the ‘Contact Us’ tab on the left-hand menu of the home page.
I raised an initial query about changing my password and login details just after joining, and after being sent an instant automated message relating to responsible gambling, I received a direct response within 60 seconds.
Overall, the query was settled within two minutes or so, while the information provided was concise and delivered in a polite manner. During busy periods, you may find yourself in a queue on the live chat feature, but I’ve never had to wait longer than five minutes for a response.
The only potential downside here is the fact that the live chat feature can’t be accessed directly through anything other than the ‘contact us’ page, but this is a relatively minor issue that’s easy to overlook.
You can also reach BetVictor through email, which is ideal when trying to raise more complex queries. I sent a message asking for clarity of the welcome bonus terms, and received a detailed supply in just over four hours.
This response time understandably slows down during holiday periods, with BetVictor taking 48 to 72 hours to respond to email queries when the customer service team is particularly busy.
BetVictor can also be reached through SMS, Facebook and Twitter, although the response times here are a little more unpredictable and on average you’ll have to wait a little longer for a response.
Email support languages
Live support languages
Phone support languages
All players are required to prove their identity according to KYC (know your customer) rules. Players are required to provide the following documents to verify their account for their own safety and security:
- Proof of identity
- Proof of address
- Proof of payment method
You may know that the UKGC changed the age and identity verification process for new players last year, creating a scenario where new UK accounts should be restricted until you’ve provided proof of your age and identity.
However, after registering for an account and opting into the welcome bonus at BetVictor, I found that I was immediately able to deposit cash and play slots immediately. I was also able to withdraw funds to my debit card that very same day, and upon checking my account I found that my identity was classed as being verified.
According to the operator website, all new accounts should be restricted until you’ve clicked through the ‘Account Verification’ tab upon logging in. Then, you should be required to verify your identity and address, by preventing coloured electronic copies of either you passport, driver’s license or National ID card and any of the following documentation from within a three-month period:
- All Utility Bills
- Tax Revenue Letters
- Sky or Internet Bills
- Council Tax Bills
- Bank Statements
- Government Letters
- Driver's Licence (if not already supplied for ID)
Once these documents have been uploaded, you should be prompted to send them via the ‘Confirm Your Age’ button on the account verification screen.
There’s a clear issue here in terms of adhering to the regulations, as the verification process was not followed at all following my registration. I raised this in an email to the BetVictor customer service team, but have yet to receive a response.
Making a deposit with BetVictor is very simple. Once you are logged into your account, click on the 'deposit' button. This allows you to enter the cashier where you can deposit, withdraw and transfer funds.
You can avail yourself of banking methods, including a range of Debit cards, PayPal, Entropay, PaySafeCard, and bank transfers. Alternatively, you can opt for e-wallet options such as Neteller and Skrill.
To withdraw any funds from BetVictor, you can visit the cashier section to request your cash withdrawal. The official processing time is up to 3 days, but our BetVictor withdrawal time tests revealed a much lower average payout time.
When it comes to deposits and withdrawals, BetVictor offers a relatively select range of payment options and impressively quick transactions.
All of the major payment options are included, such as Visa, Skrill, Neteller, PayPal, entropy and online bank transfer. All of these can be utilised to credit your account, while you can also use Visa, online bank transfer and PayPal to withdraw money.
At the time of writing, BetVictor had complied with the UKGC’s total ban on credit card transactions, as an attempt to deposit money into my account through this method was refused.
The processing times were certainly quick, as I was able to credit my account with £10 instantly using my Visa Debit card. Not only this, but my first withdrawal of £40 through the same method was completed within three hours, although estimates suggest that this can take up to 24 hours in some instances.
Upon withdrawing a smaller amount of £10 through PayPal, I found that this also took a couple of hours in total to process. All in all, the speed and efficiency of BetVictor’s payment processing should be considered above average, and while some operators offer more options all of the main channels are featured here and there’s a clear focus on quality as opposed to quantity.
Visa 1-2 working days, Wire transfer 1-2 working days, PayPal 1-2 working days
I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.