- Huge library of slots
- Easy KYC process
- Support is hard to reach
- Wihtdrawal fee
Here’s where entertainment steams and sizzles with fun in the science lab. Philomena, the creator and chief scientist at Casino Lab, together with Prof. Slot and her faithful Wesley, have pulled all the stops to create a great casino experience for everyone.
After years of hard work and experiments, Philomena and her scientists have discovered the secret to fun, mystery and a bit of creativity. It’s true, there’s something for everyone here and even if you think science isn’t your favourite area, we’re sure Casino Lab will make you change your mind.
As soon as you join this casino, simply put on your personalised lab coat and goggles (for added atmosphere) and head into this lab full of games. Everything is top notch in here – including the interface, game selection, game providers, payment methods… everything! Let’s read more about Casino Lab.
Opening its virtual lab doors in 2020, Casino Lab is one of the newest brands launched by prominent online casino operator Global Genesis Ltd. With over 1,500 games, a generous welcome offer and outstanding design, the scientists at Casino Lab invented a winning formula for online casino fun and entertainment.
Between tubes and vials fizzing with bubbling potions, you will find at Casino Lab over a thousand of the best online slot machines, including over 60 Progressive slots and more than 40 Megaways slots. If you are into table games, there are more than 60 classic casino games and over 50 live dealer tables to choose from.
Casino Lab is not the only online casino that boasts a huge game library. Some operators just throw as many games as possible on their site, hoping that players like some. But Casino Lab's beautiful design, helpful search tools and variety of payment methods make this science experiment a huge hit amongst UK casino players.
So put on your lab coat and goggles, and join me for a trip to Casino Lab, where we will meet crazy scientists Philomena, Prof. Slot and pupil Wesley. You won't regret it!
Upon signup and deposit at Casino Lab, Philomena will greet you with a Welcome Offer that can reach up to £100 + 300 Bonus Spins to be played on the popular Reactoonz slot.
After your first deposit at the casino you’ll get a 100% match bonus up to £100.
You can also claim a Live Casino Welcome Bonus of 100% up to £100 instead of the standard welcome offer, but keep in mind you cannot claim both.
In addition to this there are other promotions. For example, the Lab gives you a 25% up to £100 Bonus every month, while the Weekly Ingredient Delivery gives you the same Bonus but every week, and with the addition of Free Spins on selected games. You’ll find out more about these promotions on the promotions page.
Upon entering Casino Lab, the resident scientists will treat you for what they call a Welcome Infusion: 100% deposit match up to £100 + 300 Free Spins. You will need to deposit at least £10, and Casino Lab will credit your account with a bonus equal to your deposit amount, up to £100. The bonus is valid for 14 days from the time you claim it.
For example, if you would like to start small and deposit the required minimum of £10, you will receive a £10 bonus from the casino and have £20 to play with. Or, if you would like to take full advantage of the welcome offer, deposit £100 and Casino Lab will double your money with a bonus, leaving you with an impressive £200 to spend playing casino games in the lab.
The free spins you will receive with the welcome offer can be played on Reactoonz, a 7x7 alien-themed slot by Play'n Go. You will get 30 free spins each day for nine days following your deposit. You can play the first 30 free spins until noon of the day after your deposit, and each subsequent batch of 30 free spins is valid for 72 hours after that.
The bonus comes attached with a wagering requirement of 40x. It means that you will need to play through the bonus money 40 times before you can withdraw it as cash. Also, note that wagers on most video slots count at 100% towards fulfilling requirements. Classic slots, table games and blackjack games count at 75%, 10% and 5%, respectively.
I found the Casino Lab welcome offer generous, and the basic terms are pretty standard compared to other online casinos in the UK. However, there were a few areas that could have been handled better.
Firstly, I could only play the free spins on Reactoonz, which, although cute and fun to play for a few spins, isn't one of Play'n Go's best slots. So going back every day for nine days to spin the reels of a mediocre game gets a bit boring. It would have been nice to have a different Play'n Go slot every day or at least give players a choice between a few games.
Secondly, withdrawals from bonus winnings are capped at £2,000, even after all wagering requirements have been met. With wagering requirements on the high-end of market average, Casino Lab has enough to protect itself against losses and bonus abuse. Therefore, I found this cap to be unnecessary.
Lastly, the bonus Terms & Conditions are written in microprint that is impossible to expand and very difficult to read. It is a problem I found common to many of the Genesis Global casinos. From an operator that gives so much attention to every little design detail, it almost seems as if someone wanted to make the Terms & Conditions difficult to read.
First deposit bonus code
You don't need a bonus code to claim Casino Lab's first deposit bonus.
Significant terms and conditions
- New players only
- £10 min deposit
- £5 max bet using bonus
- 40x wagering applies
- Bonus valid for 14 days
- 30 spins on preselected games will be credited instantly + then 30 per day for 9 days
- Free spins valid for 72 hours from credit
- Max free spins winnings £100
- eWallets excluded
Full terms and apply.
Extra and no deposit spins
You will receive your first batch of Bonus Spins right after depositing, with 30 credited instantly and 30 credited per day over the course of nine days.
Throughout your adventure you’ll be surrounded by a wealth of popular games. Choose your favourite game by clicking on the category or game provider of your choice.
The main game categories include slots, live casino and casino games, all of which are neatly divided into subcategories allowing you to find your favourite slot easily and without a lot of sifting through pages.
Or maybe you want something with more features and top graphics, and Casino Lab’s got that too – head over to the video slots subsection and you’ll find the likes of Starburst, Jumanji, Sweet Bonanza, Divine Fortune and Immortal Romance, to mention but a few. We also recommend you have a look at the Jackpots category, which may offer some huge wins, and some games in this category have a “must-fall” feature where the jackpot is won every day, if not every hour!
To find out what are the most popular games at Casino Lab, search for the ‘hot games’ category and find out which are the newest and most liked games available in your country.
One of the first things I noticed was all the software developers that power Casino Lab. Microgaming, Play'n Go, NetEnt, Skywind, Push Gaming, Evolution Gaming and practically all leading game developers are present. Search Tools
The arsenal of search tools allows you to focus your search for games. You can look for games based on categories such as Slots, Live Casino, Casino Games, subcategories, game providers, hot games, and you have a search box as well.
I started by playing Gordon Ramsay's Hell's Kitchen by NetEnt and The Last Kingdom by Skywind. Both, which are based on hit TV shows. I then moved on to the Play'n Go Dead series to try my luck on Legacy of Dead and Rich Wilde and the Book of Dead.
Being nostalgic, I played classics like Triple Tiger by Pragmatic Play and Microgaming's Cash Crazy, a fantastic fruit machine that took me back in time.
Not giving up on my dreams to become a millionaire, I visited the Jackpot section and played a few progressive slots like NetEnt Hall of Gods, Skywind's Downton Abbey and Microgaming's Major Millions. For those of you who are still wondering, I had a lot of fun, but I'm not a millionaire (yet).
Live Dealer Games
At the Live Dealer section I played Roulette Lobby and Blackjack Lobby by Evolution Gaming, Speed Baccarat Q, and Texas Hold'em Ultimate. I also played some classic Multi-Hand Blackjack games by Microgaming's Switch Studios: Vegas Strip, Vegas Single Deck and Vegas Downtown.
The variety of games on offer at Casino Lab wouldn't fall short of revolutionary. I would even go as far as saying it's a 'game madness' with the colossal amount of games. But the great thing is that with all the search functionalities: there's a method to the madness.
Desktop game information
Desktop game providers
Our laboratory experiments are not limited to just desktops. You can join us on mobile and tablet, and experience the same high-quality service wherever you go. Having a good time with your friends, sitting at a café or just riding a train, Casino Labs is right there with you at the palm of your hand.
Our mobile casino is responsive and adapts to every device. Be it a small phone or a large tablet, playing on it is always easy. The games are fun to play and are optimised for mobile devices.
Built on HTML5 technology, Casino Lab is mobile responsive and optimized for browsers of iOS, Android and Windows Phone devices. The casino's design and user interface transcended seamlessly across the different device types and screen sizes I tested.
As scrolling through more than 1,500 games can be exhausting, the game search functions become even more important on Casino Lab's mobile client. Thankfully, the search tools are all visible on the main screen.
At the time of writing this review, Casino Lab did not offer a mobile app. However, I found its robust mobile client to be more than enough for taking this casino to the road.
Mobile game information
Mobile game providers
Live Casino is one of the most popular categories too, thanks to high quality variants of existing games including Roulette, Blackjack, Poker and others – all of which are presented by a human dealer, in real time, giving you a casino experience similar to that of a physical casino. This is as close as you can get to a real casino experience from your very own couch.
Live game information
Total number of live casino games: 90
Live game suppliers
We at Casino Lab want you to enjoy the out of this world experience and will do this by looking after you. Gaming can be addictive and become a real problem to some players. If you ever feel like you are not having fun anymore, it is time to take a look at your gambling habits.
If you feel like you need to take a break, don't hesitate to contact us. We are here to help you. You can set limits yourself and take a break from gambling. You can even self-exclude, if you feel like you need a more enforced break.
We can also help you get in contact with addiction support. GamGare, Gamblers Anonymous and Gambling Therapy can help.
Philomena’s support team is available around the clock and can help you 24/7 on anything you need to know about games, promotions, transactions, responsible gaming and much more. Get through them via
- Telephone: 08007555348
- Email: firstname.lastname@example.org
- Live Chat (works only when you are signed up and logged in)
You can also look at the FAQ section, where you can find the answer to a question you have - so it’s always worth a look through.
The FAQ section at Casino Lab is not as extensive. However, it is intuitive and still a good place to search for answers to quick and simple questions. Looking to contact the support team, I had to go into the Support menu, which is a bit hidden, and select Live Chat or Contact Us.
What added to the frustration was the fact I couldn't find support hours anywhere. I called support by phone a few times and received helpful and friendly service. The replies to my emails were also helpful and professional. However, I only received replies the following day, which seemed a bit long for simple answers and issues.
The Live Chat experience was less than ideal. Firstly, it would have been nice for a chat button docked on the main screen instead of being hidden in a menu. Second, when clicking on the live chat, a window opens and asks for my name, email and date of birth, even though I was logged into my casino account at the time.
When I finally entered the live chat, I received a series of questions and answers from bots, with no option to contact a human support agent. In the end, I was prompted to fill a contact form for the support to get back to me. Thus, the idea behind live chat as a quick and accessible support tool doesn't apply here.
English, Finnish, German, Norwegian
Email support languages
Finnish, German, Norwegian
Live support languages
Phone support languages
We take security and responsible gaming seriously. We follow all the regulations and comply with all the laws. For you, this means that Casino Lab is a safe place to play. It also means that we want to know who you are.
We value our players and want everyone to play fair. Due to license regulation, we might need to ask you for more verifications. We get some information when you register, but may need more later on. For this, we ask from you the following documentation:
- Proof of identity
- Proof of address
- Proof of deposit
Signing up with Casino Lab was quick and easy. I followed the simple process, provided some basic contact details and had my account set up instantly. When done signing up, I was transferred seamlessly to the deposit section and entered my payment details. All in all, I signed up, funded my casino account and started playing games for real money within minutes. I also received a welcome email immediately with instructions on how to verify my casino account. There is a special section on the Casino Lab website that lets you upload the following required verification documents:
- Photo ID such as passport or driver license.
- Valid proof of address from the past 3 months, such as a bank statement or utility bill.
- Copy of your payment method.
I uploaded the documents and had my account verified within a day, which was very fast and efficient compared to other UK casinos.
There are plenty of payment methods to deposit and withdraw from Casino Lab. Payment methods vary according to which country you’re playing from, but you’ll surely find a selection of debit cards, e-wallets, online banks and voucher cards you can use.
- Visa Debit Card
- Maestro Debit Card
There no deposit fees and transactions are processed instantly. Have a look at the payment methods page at Casino Lab and see what the minimum and maximum deposit amounts are.
You’ll need to withdraw using the same method you have used to deposit, and withdrawal processing, while carried out instantly, also depends on the payment provider of your choice. Some are instant but others may require up to 5 working days, depending on the provider.
Casino Lab provides a good selection of payment methods. It includes the standard options such as debit cards, prepaid cards and quite a few e-wallets and other electronic payment methods. Deposit is seamless and instant. I deposited with my debit card and my Much Better e-wallet account and used the funds to wager seconds after I confirmed the transaction.
Cashing out is also very fast and efficient. All I had to do was fill in a withdrawal request by selecting the payment method and amount. I received money into my Much Better account within a few hours and completed my debit card withdrawal within 2 days – well within the 3-day stated timeframe.
Keep in mind that the minimum withdrawal is £10, and the maximum withdrawal per transaction is £5,000. There is also a withdrawal fee of 2%, with a minimum of £1.70. With some payment methods, the casino will require you to use the same method you deposited for withdrawals. It is also important to note that deposits made with Skrill, Neteller, and some other e-wallets do not always qualify for bonus offers. So check the Terms & Conditions before you deposit to avoid disappointment.
Mastercard 0-2 working days, Visa 0-2 working days, Skrill 0-2 working days, NETELLER 0-2 working days, Trustly 0-2 working days, Paysafecard 0-2 working days, PayPal 0-2 working days, Maestro 0-2 working days, EcoPayz 0-2 working days
Ziv has been working for two decades in leading online casino companies like Playtech and Microgaming. Having earned a Master’s degree from University of Pittsburgh, Ziv initially wanted to become a sports writer. But his passion for writing and love of casino made him an iGaming journalist.
Nowadays, Ziv is combining his passion for writing and love of casinos into a fulltime writing career. He uses his professional experience and industry connections to cover slots, casino table games, casino strategies, industry news and more.
In his free time Ziv writes for his American sports blogs and attends to his Whiskey collection. Sometimes he combines these passions too.