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Casoola casino review (UK)

This listing was updatedLast updated

100%/£100 + 200 free spins

1st deposit bonus

Play here »
  • Bonus code -
  • Wagering 40x (D)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No

United Kingdom

License

  • Minimum deposit£10
  • Currency£
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
3.7

User rating

4.0

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Skrill Trustly Paysafecard +9
Mastercard Visa Skrill NETELLER +3
NetEnt Microgaming Yggdrasil Play'n GO +8
NetEnt Microgaming Yggdrasil Play'n GO +8
Evolution Gaming

Casoola is the casino built by robots for robots and humans (and androids, and humanoids, and all other denominations really). The robot running the show here is Caszilla, a ten-metre petBot who is as lovable as he is clumsy. The inhabitants of Casoola chase Caszilla about town in search of Bonuses, promotions and much more!

In addition to Caszilla, Casoola is also home to Spike, a human who got sucked into this chaotic robot underworld after a VR experiment didn’t turn out as planned (insiders blame Caszilla for this). Spike is next door neighbour to the two brothers, Armando and Fernando, and lives opposite Wiktoria, the robot who knows it all and is in charge of support. Sgt John Tango, aka JT, is the Protector who oversees security at Casoola.

Now it is time for you to check out this fair little robot city and see what you can find. We have generous bonuses, great selection of games, top-notch service and a welcoming atmosphere.

Avatar

Expert's review Melanie Hart

Casino tested

Casoola has some of the best branding I’ve ever seen in a casino. It’s creative, cheeky and reminds me of the very much missed Futurama. Everything within the casino and their communications carry this theme and it makes the experience that bit more special.

Furthermore, their great catalogue of both slots and live casino games will keep even the most eager casino player happy. Your balance is split between real money and bonus money so no guesswork is needed. And wagering requirements are easily displayed so you will know exactly where you are at all times.

Casoola is one fun casino. My only negative would be the 2% withdrawal fee. However, even after depositing, playing and withdrawing, I am still buzzed about how this casino looks.

Overall rating:

4

Caszilla is the one who brought bonuses to the robotic world of Casoola. Thanks to Caszilla messing up the wiring, Casoola is now a real robot world with real-world bonuses. The Robots welcome you to their fold with a Welcome Offer of up to £100 and 200 Free Spins. Here's what the welcome package includes:

  • 1st deposit: 100% match Bonus up to £100 + 200 free spins

200 Free spins on Reactoonz

You'll get a total of 200 free spins on top of your 1st deposit match bonus. 20 Free Spins are credited instantly, then you’ll get another 20 Free Spins daily for another nine consecutive days.

Avatar

Expert's review Melanie Hart

Casino tested

Caszilla is a generous bot and will offer two types of welcome bonus. One is for slots and one for live casino. Being more of a slots fan, I chose the slots one which I thought came with extra spins on Reactoonz. I did receive the 100% match bonus immediately but I couldn’t see any of the free spins.

After going through their bot chat I discovered that to claim the spins (20 free spins every day for 10 days), I just needed to visit Reactoonz. I did just that and sure enough, the spins were there ready for me. I played the 20 spins but only got a little win of £1.90.

Both spins and bonus money have a wagering requirement of 40x which is pretty standard. However, keep in mind that the maximum win on free spins is £100 and that there is a maximum bet of £5 when a bonus is active.

What I like about the bonus system at Casoola is that bonuses can be individually forfeited. At one point I had 3 sets of bonus money active and I had to forfeit these individually before I could withdraw. This is a good way to offer more control to the player.

First deposit bonus code

You don't need a bonus code to claim Casoola's first deposit bonus.

Significant terms and conditions

  • 18+. New players Only.
  • £10 min deposit.
  • £5 max bet using bonus.
  • 40 x wagering applies.
  • Bonus valid for 14 days.
  • 20 Spins on preselected games will be credited instantly + then 20 per day for 9 days.
  • Free Spins valid for 72 hours from credit.
  • Max Free Spins winnings £100.
  • Max withdrawal from any bonus £10,000.
  • Skrill + Neteller excluded.

Full terms and apply.

Extra and no deposit spins

You can use your 200 Free Spins on Reactoonz.

We have a £100 match bonus for Casoola Live Casino available, if slots aren't your thing. Watch out for other regular promotions coming up from time to time!

VIP / Special promotions

VIP Players at Casoola get: (Human) Account Manager Bonuses and Promotions Rapid Response Times Monthly VIP Prize Draw Personalised Birthday Presents Personal Withdrawal Plan Exclusive Holiday Packages Personalised Emails

At Casoola, thousands of games are available as are the quick payments, top notch security and scintillating mobile casino. Try one of the multitude of games available, brought to Casoola by the best providers in the industry such as Yggdrasil, NetEnt, Evolution Gaming, NYX, Microgaming, Red Tiger, Push Gaming, Skywind, Relax Gaming, GAMOMAT and Play’n GO.

You can easily find the games you are looking for, as the games are divided into several categories. You can even browse them by developer of just search them by name.

Have a look at the jackpots section which offers truly huge payouts if you trigger the right winning combo – and practise a little robot dance in case you really hit the Big One. We also have a Must Fall Jackpots section, where you can find games that have a unusually high jackpot available.

Avatar

Expert's review Melanie Hart

Casino tested

The selection of games available at Casoola is an extensive one. Apart from live casino games developed by Evolution, you will find some of the major slot providers including NetEnt, Yggdrasil and Quickspin.

All games are exquisitely organised and there is even a handy category for the different game providers. This is a feature I am a big fan of, as sometimes I just want to go through a provider’s catalogue to find the game I fancy playing. I started with Leprechaun Goes Wild but the bonus round just didn’t materialise. I followed this by a few spins on Dragon’s Luck until the hourly jackpot dropped (hey, a girl can dream) and then headed to the Live Casino.

Here, there’s a good selection of live casino games such as Blackjack and Roulette but there is also some other live game available. One of these is Lightning Roulette, my go-to live game. I played a few rounds betting on my usual favourite numbers, but I wasn’t getting anywhere. So I headed out to the lobby and had a few rounds of Microgaming’s Mega Moolah.

If you have a bonus active, you will notice that you cannot go above £5 bets when playing slots. However, upon entering Mega Moolah I noticed the bet was set at £6.25. So do keep this in mind before starting to play, as winnings from bets over £5 will be forfeited.

Desktop game information

Total number of desktop games: 1600
Total number of desktop slots: 1200
Total number of desktop table games: 300
Total number of desktop jackpot games: 70

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet Quickspin Evolution Gaming Big Time Gaming Push Gaming Ezugi Red Tiger Gamomat

Most of our games are also available on Mobile. You can find all your favourite providers from NetEnt, NYX Gaming Group, Evolution Gaming, Microgaming, Play’n GO and Quickspin right at your fingertips.

We are constantly adding new slots and table games, and all of them can be played on phones and tablets. Casoola runs fast and reliably on any modern device. It doesn't matter if you have an Android or an iPhone, you can still enjoy our great games wherever you may be. You don't even need to download an app to play. Just hop on our website and you are good to go.

Avatar

Expert's review Melanie Hart

Casino tested

Casoola’s mobile experience is better designed than the desktop one. Even though there isn’t much to fault with the desktop experience, I did find the games rendered quite small.

However, when accessing the casino on mobile via an iOS device using Chrome, everything worked so smoothly. It was a new day, so I started with the 20 free spins on Reactoonz. I won around £1.50 and then continued with the game. But then it was Fat Rabbit (Push Gaming) which was calling me. As usual, I was chasing the cutest of bonus rounds but it never appeared.

Mobile game information

Total number of mobile games: 1400
Total number of mobile slots: 1100
Total number of mobile table games: 100
Total number of mobile jackpot games: 30

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet Quickspin Evolution Gaming Big Time Gaming Push Gaming Ezugi Red Tiger Gamomat

Casoola is not entirely robotic. We do have a direct link to human resources, where you can play Live Casino games. It is just like playing at a real casino while you get to sit on your couch.

Casoola Live Casino is from Evolution Gaming, the leading name and an industry veteran. You can rest assured that our games are of the highest quality. Play Blackjack, Roulette, Baccarat & More on Casoola.

Live game information

Total number of live casino games: 96

Live game suppliers

Evolution Gaming

Here at Casoola, we want to keep gambling entertaining and safe. We want you to play for right reason: to have fun. Gambling can be addictive, though. We have some tools that can help you limit how much you play or opt out altogether:

  • Tips for responsible gambling
  • Self-assessment test
  • Deposit limits
  • Time limits
  • Closing your account
  • Self-exclusion
  • Links to gambling counselling and treatment
  • Filtering systems to prevent underage gambling

Wiktoria’s support squad is available around the clock, and can be contacted via email, phone or livechat. The support staff is efficient, reliable, knowledgeable, and yes – human.

Casoola is a boisterous world with a top notch gaming selection, with a less-than-robotic customer service and a variety of payment options. Ready to jump in?

Avatar

Expert's review Melanie Hart

Casino tested

In the top left corner, you will notice a little question mark. Click this and you will access Casoola’s support section. There is an extensive list of FAQs in one section and ways to get in touch with customer support (either by phone or by email) in another. However, I couldn’t find any indication about whether support is 24/7.

You will also notice a live chat option, but this seems to be operated only by a bot and there is no way to get through to a live agent. Having said that, the chatbot is very clever and when I had trouble with my bonus, I found the answer to my query through it.

Site languages

English, Finnish, German, Norwegian

Email support languages

English, Finnish, Norwegian

Live support languages

English

Phone support languages

English

To comply with the regulations, all Casoola players need to verify their identity and age. To do this, we will ask copies of ID documents when you register. These documents include:

  • Proof of identity
  • Proof of address
  • Proof of payment method

We accept a lot different documents as proof. You can find a list covering them all and instructions on what we need to see on Casoola.

Avatar

Expert's review Melanie Hart

Casino tested

Signing up to Casoola is monstrously simple. Start by choosing a username, password and email. Next, give out the usual personal details and that’s it. You are ready to start experiencing the first casino built by robots (allegedly).

After the signup process, I received an email welcoming me to the casino and introducing Caszilla (the casino’s mascot). At this point, I didn’t need to verify my account or send in any documentation.

Banking options in Casoola include: Visa, Mastercard, boku, Paysafecard, Skrill, Neteller, EcoPayz, Trustly

Avatar

Expert's review Melanie Hart

Casino tested

I deposited £40 using a Mastercard Debit Card. Claiming the welcome bonus is straightforward as well. You’ll need to check the ‘I want a bonus’ tickbox and choose which one you prefer from the drop-down menu. There are no fees associated with the deposit and within a few minutes, I was ready to journey through Casoola.

Withdrawing is a simple process too. If you have any bonuses active, these need to first be forfeited. Once that is done, simply head to the withdraw section which appears when clicking the burger menu available in the top-right corner. There is a 2% withdrawal fee in place but you can withdraw the full amount (including pennies).

Depositing methods

Mastercard Skrill Trustly Paysafecard Zimpler PayPal Boku Maestro Entropay EcoPayz MuchBetter Pay by Mobile Interac

Withdrawal methods

Mastercard Visa Skrill NETELLER Trustly PayPal Maestro

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days, Skrill 1-3 working days, NETELLER 1-3 working days, Trustly 1-3 working days, PayPal 1-3 working days, Maestro 1-3 working days


Expert's profile

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Melanie Hart

Melanie Hart

Mel has been writing for the past decade covering anything tech from software to gaming. Poker is her card game of choice, and she does enjoy feature-rich slots, but her real passion is competitive FPS games.

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First deposit bonus: 100%/£100 + 200 free spins

Wagering: 40x (D)

Bonus code: -

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Review by hossam
it is amazing site , really serious
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