- Vivid and game-centric layout
- Easy and fast verification process
- Customer service is easy to reach
- Could use an FAQ page
Dream Jackpot Casino (UK) is an instant play casino site bursting at the seams with slot games and jackpots. Powered by the world’s leading software providers, you can find a range of games in various themes to keep the entertainment momentum high.
With a name such as Dream Jackpot, there are plenty of progressive and thrilling jackpots waiting to be won. From the moment you sign up, you’ll feel like an instant winner, when you discover our generous welcome package.
The fun doesn’t stop there. There are plenty of Dream Deals and promotions to keep the fun going for days on end.
When it comes to safety and security, Dream Jackpot has taken all necessary steps to safeguard your interests. For starters, they are licensed and regulated by both the UK Gambling Commission and the Malta Gaming Authority, two of the most reputable jurisdictions in the world.
Additionally, Dream Jackpot Casino has also adopted the latest SSL encryption technology to ensure that your personal and financial information is kept under wraps.
Ready to get started? Check out their welcome package so you can start with a bigger and better bankroll.
Dream Jackpot was only established in 2017, but it has built an impressive games library and offers a secure and well-rounded gambling experience to players.
I was also impressed by the design and layout of the casino, which combines bright colours and vivid imagery with game-centric navigation that ultimately prioritises gameplay whether you’re using a desktop or mobile device.
You can also contact the site’s customer service team quickly and easily, with the live chat feature particularly well-staffed and efficient.
However, the welcome offer is a little uninspiring and comes with deceptively prohibitive wagering requirements, while the team would also benefit by introducing an FAQ section for tackling the most common player concerns.
Enjoy a fantastic Welcome Offer when you sign up for an account at Dream Jackpot and make a minimum deposit of £20:
- 1st deposit: 100% match bonus up to £100 + 25 bonus spins
Signing up to Dream Jackpot is a doddle. Follow the below easy steps:
- Register for a Dream Jackpot Casino account
- Verify your account by email
- Make a minimum deposit of £20
- Your welcome package will be credited to your account
Once you’ve registered and verified your new account at Dream Jackpot, you’ll see the ‘Deposit’ icon hovering above the fold on the homepage.
You can click through this to credit your account for the first time and claim the welcome bonus, which takes the form of a 100% deposit match up to the value of £100 and 25 free spins on the popular ‘Aloha Cluster Pays’ slot game.
You’ll need to deposit at least £20 into your account to qualify for the bonus, while there’s also a requirement to opt-in manually at this stage.
So, once you’ve set your deposit amount, you’ll have to click through the ‘Claim Bonus’ icon and select the welcome offer before confirming, otherwise the additional funds won’t be added to your account. Fortunately, this process is relatively simple and transparent, while you’ll have the chance to review your deposit amount and bonus selection before completing the transaction.
The free spins will also be added to your account at this stage, and you can claim these simply by searching for the Aloha Cluster Pays and loading the game. The 25 spins are played at a coin value of 0.01, and I earned an additional £1.95 in bonus funds overall.
This is far from earth-shattering, particularly given the expansive 6x4 reel grid and the game’s deployment of stacked symbols.
However, the medium-variance nature of the slot lends itself to relatively frequent but small base games returns (you have to match nine symbols on a single payline to cash in), so although the maximum winnings are capped at £50, you shouldn’t expect too much in the way of cash prizes here.
As for the wagering requirements, these are fixed at 35x the total value of the bonus (including your cash deposit) and any winnings garnered from free spins. In my case, this meant playing through a total of £1,468.25 to withdraw my bonus winnings, even at the minimum deposit level and with relatively paltry free spin returns.
While a wagering requirement of 35x is typical in the marketplace, the fact that this includes your cash deposit in addition to the bonus funds is slightly disappointing.
You’ll need to be wary of the game weightings here too, as while slots theoretically count 100% towards your playthrough requirement, a huge raft of games including Dead or Alive and Fruits Gone Wild are exempt from this and actually contribute nothing at all.
First deposit bonus code
You don't need a bonus code to claim Dream Jackpot's first deposit bonus.
Significant terms and conditions
- 18+. New players only.
- One bonus offer per player.
- Min deposit £20.
- Max bonus bet £5.
- Bonus spins winnings are credited in the form of bonus funds and are capped at £50.
- Bonus funds are separate to Cash funds and are subject to 35x wagering the total of cash + bonus funds.
- Only bonus funds count towards wagering contribution.
- Once claimed, funds must be used within 30 days, spins within 10 days.
Extra and no deposit spins
In addition to the £100 welcome bonus, you are also entitled to 25 bonus spins on popular NetEnt slot game Aloha! Cluster Pays.
All winnings generated from the bonus spins are converted into bonus funds, subject to a 35x wagering requirement. All winnings are capped at £50.
Bonus spins expire within 10 days. If unused, they will be removed.
Dream Jackpot Casino is currently home to over 20 different game providers, including NetEnt, Microgaming, Evolution Gaming, Quickspin, NYX and 1x2 Gaming amongst many others. They are continually partnering up with the best providers, to bring players variety in terms of game types.
There are currently more than 1,700 various games in store at Dream Jackpot, including hundreds of online slot games, progressive jackpot, live dealer games, table games and many more.
You can browse games by categories to help you find your next favourite games. You can browse sections such as Popular, Slots, Jackpots, Table, Poker and Fun.
Amongst some of the most popular slot games on offer, there is Jack Hammer 2, Starburst, Jungle Spirit, Blood Suckers, Foxin’s wins, and Reel King.
You won’t be disappointed with their jackpot games, including Mega Moolah, Wheel of Wishes, Irish Riches Megaways, Mega Fortune, Hall of Gods and Tunzamunni. That’s only a small taste of what’s on offer in terms of progressive jackpots.
If you like a challenge or two, you should definitely check out Dream Jackpot Casino's table game section, which is brimming with variants of popular titles, including Blackjack, Roulette, Baccarat, Poker and many more.
They also host a substantial selection of online scratchcards, including popular titles such as Deal or No Deal, What’s in your Scratchcard?, Lucky Gems, Irish Eyes, Koi Cash and Grand National Scratchcard.
There’s a great deal to like about the Dream Jackpot games library and the way in which these titles are organised and presented.
The vertical menu on the left-hand side of the screen makes it easy to select different verticals, for example, while the games are visible just beneath the fold and can be categorised according to a number of different filters (including most popular, recently added titles and alphabetical order).
You can even organise the 1,700+ games library by software providers, while there’s a handy search icon on the right-hand side of the lobby if you want to look for a specific title.
However, the game loading times for slots can be a little frustrating, with popular titles such as Gonzo’s Quest Megaways and Rainbow Riches Retro taking between 15 and 20 seconds to open fully on average.
Table games tend to load slightly quicker on average, with the site’s simple ‘Blackjack’ iteration opening up within 10 seconds. Interestingly, live casino titles like Lightning Roulette and Immersive Roulette (which are my personal favourites), tend to load within just five seconds, although you’ll have to allow a little more time to enter your screen name when playing the latter,
This represents a mixed bag overall, but the intuitive design of the games library and the range of titles on offer more than make up for any delays when loading some slots.
Also, I love the fact that the site constantly displays the length of your gaming session on the homepage, with this visible every time you leave a game and return to the lobby. This is a good reminder of the amount of time that you’re spending online, and it certainly helped me to manage my activity levels a little better.
Desktop game information
Desktop game providers
With such a vast collection of games, you can rest assured that the most significant majority of these games are available to be played directly from your smartphone or tablet. Regardless of the operating system, you can access hundreds of games, from your iOS, Android, Windows or Blackberry phone.
There are no mobile casino apps to download. Instead, you can access numerous mobile casino games directly from your web browser. You can play a massive selection of slot games, live dealer games, jackpot games and many more.
Provided you have a steady internet connection; you can enjoy a seamless gaming experience.
If you go on either the App Store or the Google Play Store, you’ll see an app entitled ‘Dream JackPot’ clearly advertised. However, this is a gambling simulation app rather than a mobile version of the Dream Jackpot casino, so if you do download this you may be a little disappointed!
The good news is that I’ve been able to access the mobile site through my Safari browser, with this boasting a more compact and navigable layout that utilises drop-down menus for account management and specific game categories.
The site’s most popular mobile slots are displayed above the fold too (along with the search icon), so it’s easy to find and access your favourite games on the move. The titles tend to load quickly and within 10 seconds on average too, so mobile gambling with Dream Jackpot may offer a slightly more satisfying gameplay experience.
The mobile site and the vast majority of its games can also be navigated in either portrait or landscape mode, so you can customise the experience to suit your own preferences.
Mobile game information
Mobile game providers
You don’t have to leave the house to enjoy an authentic casino experience. With the help of Evolution Gaming, Dream Jackpot Casino is bringing you top-notch live dealer games straight to your screen.
All of these games are live-streamed from studios around the world, so you enjoy all your favourite games around the clock.
Amongst top player favourites, there is Live Blackjack, Live Roulette, Live Baccarat, Live Caribbean Stud Poker, Three Card Poker and Live Ultimate Texas Hold’em.
If you want to kick the gaming up a level, then check out games such as Monopoly Live, Deal or No Deal Live, Dream Catcher and Football Studio. These games are presented by professional presenters, so you’ll feel like you are on a TV show as you play along.
Live game information
Total number of live casino games: 40
Live game suppliers
Dream Jackpot Casino wants their players to enjoy their products safely and responsibly.
They have designed their products to provide entertainment, but also understand that some players are vulnerable to gambling addiction.
It is for this very reason that they have created the following options that promote responsible gambling:
- Deposit Limits
- Game Time Reminder
- Account Closure
- Access to Account History
If you suspect you or a loved one have a gambling issue, it is strongly recommend getting in touch with professional organisations, such as GamCare, BeGambleAware and Gamblers Anonymous, who are available at your beck and call to provide you with help and assistance.
Dream Jackpot's website has been designed to be as straightforward as possible. However, if you have questions and queries, they have a team of experienced Customer Support professionals available to help out, 24 hours a day, 7 days a week.
You can get in touch via one of the below methods:
- Live Chat
- Email: firstname.lastname@example.org
There are two main customer support channels available at Dream Jackpot, and there’s no doubt that the brand focuses on quality over quantity when interacting with players.
To begin with, there’s an easily accessible live chat feature, which you can open at any time simply by clicking through the floating ‘Chat’ icon in the bottom left-hand corner of every single landing page.
If you’re logged into your account, you can instantly type your message and wait to be connected with an agent. I raised an issue querying the lack of a native app on iOS, and immediately entered first place in the queue and was answered politely in less than 60 seconds.
I’ve also raised additional queries about the average time-frame for withdrawals, and have never had to queue for longer than a couple of minutes before being connected to an agent. This feature is available 24/7 too, so you should be able to resolve your query at any time of the day or night.
You can also reach out to the customer service team through email at email@example.com. I sent a message requesting whether there were any deposit restrictions in my area, and after receiving an automated response immediately, an agent answered my query in full in just over an hour.
Typically, all email queries will be answered well within 24 hours, but be sure to send your message from the address linked to your account otherwise the team won’t be able to respond directly.
While the site features some detailed information pertaining to payment methods and promotions beneath the fold on specific landing pages, there are no focused FAQs to help resolve simple and generic queries.
This is slightly disappointing, particularly in instances where you’re seeking a quick resolution or the agents available through the live chat feature are a little busier.
English, Finnish, German, Spanish, Norwegian, Portuguese
Email support languages
English, Finnish, German, Spanish, Norwegian, Portuguese
Live support languages
Phone support languages
As a licensed operator, Dream Jackpot Casino is obliged by law to verify the age and identity of players. They do this to safeguard your interests and to keep you protected.
As soon as you sign up for an account, they will run electronic checks. If they are unable to verify this information electronically, you’ll be requested to send in the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Registering for an account with Dream Jackpot is essentially a two-stage process, which begins when you enter your personal information (including name, email and address) over three separate screens.
You’ll then be sent a message to the email address linked to your registration, and this contains a link that you’ll need to click through to verify your account.
During this process, Dream Jackpot will use your details to carry out background checks in a bid to verify your identity. Your address and telephone number are particularly important pieces of information, so it’s important that you enter this data accurately if you’re to avoid sending in copies of your documentation.
My ID was verified instantly, and I’ve been able to credit my account, wager and complete withdrawals without experiencing any issues at all. I also found this process to be seamless and efficient, and have had no prompts to provide supporting evidence at all.
If there are issues with the information you’ve provided or you’re not listed on the electoral roll at your current address, the customer service team will message you and ask for proof of ID and address (that latter of which should be dated within three months) and evidence of your preferred payment method.
Just ensure that your photocopies are clearly and include all four edges of your individual documentation, before sending the documents to directly firstname.lastname@example.org.
You can also send these proactively if you like, but there’s no need for this unless you’re prompted by a site representative.
It is of crucial importance that you feel safe when you are playing at Dream Jackpot Casino. They work closely with the UK Gambling Commission to ensure that their site is entirely safe.
Payments can be made via a range of banking methods, including the following:
- Debit Cards
- Prepaid Vouchers
Dream Jackpot features a wide range of available payment methods, especially when crediting your account.
These include my personal favourites (Visa debit card and PayPal), while Skrill, Trustly, Neteller, online bank transfer and the Paysafecard can also be used to complete deposits.
Each of these allow for instant and commission-free deposits, with PayPal and the Paysafecard particularly convenient options that also make it easier to manage your bankroll.
I used my Visa Debit card to complete my first deposit of £20, and this was completed without any issues at all. A secondary £20 deposit was completed later through PayPal, and once again the funds landed instantly in my Dream Jackpot account.
In terms of removing cash from your account, anti-money laundering rules dictate that you’ll have to withdraw funds through a payment method that you’ve previously used to make a deposit.
So, my first withdrawal of £20 was completed using Visa Debit, and the funds landed in my account in a little over 36 hours.
This is because the brand has internal processing speeds of between 24 and 48 hours, which means that you may have to wait a little while before banking your winnings. Once your withdrawal has been approved internally, you should receive the cash on the same day, and this was certainly the case for me.
You can also monitor your withdrawal through your account tab at Dream Jackpot, while you should receive a confirmation email once a pending transaction has been approved and passed for payment.
Mastercard 2-5 working days, Visa 2-5 working days, Skrill 1-2 working days, NETELLER 1-2 working days, Trustly 1-2 working days
I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.