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Dunder casino review (UK)

Added by Dunder. Information last updated:

User rating:

- (0)

Tester rating:

3.3 (1)

Bonuses

First deposit bonus:100% / £100

Bonus code:-

Wagering:80x (B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full apply.

Properties

Minimum deposit:£20

Requires registration:Yes

Live casino:Yes

VIP program:Yes

Live chat:Yes

Sports betting:No

General information

Casino name:Dunder

Launched:03/2016

Licence:United Kingdom

Platform:Mt Secure Trade / GIG

Currency:£

Language:English, Finnish

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Skrill NETELLER Trustly Paysafecard
Visa Skrill NETELLER Trustly
NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Betsoft Play'n GO Thunderkick IGT Genesis Amaya Gaming Quickspin +15
NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Betsoft Play'n GO Thunderkick IGT Genesis Amaya Gaming Quickspin +15
Evolution Gaming

Dunder Casino was launched in March 2016 by two Swedish casino enthusiasts with many years of combined experience, both from the industry and as avid players themselves.

With an exotic island as a background, we have created our interface for easy navigation so that players can get started from the get-go.

From the moment you land on our site, you can find everything with ease. Be it the welcome package, the games on offer, payment methods and much more.

What’s better than a casino created by players for players? When you first enter Dunder Casino, you can immediately see how easy it is to find the games you like, divided into categories.

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Casino tester's comment: Charlie Stamp

After having high hopes for this well-branded casino, I found it to be a disappointing clunky mess of a casino site.

Despite the crisp site design, using Dunder for more than a few minutes quickly became a chore. Slow page loading times and poor menu layout gave the site an overall sluggish feel. This felt like a total letdown when it initially looked pretty well designed. I found the ‘Home’ page pointless, with its annoying quotes. The random game categories also made using the site on mobile or desktop a confusing experience.

The signup process was simple enough and took me less than 3 minutes, including making my first deposit of £40. The usual details of address, email, phone number and DOB were required but nothing more. Once I’d confirmed the code sent to my mobile number, my new Dunder account was complete. I was asked to set a deposit limit, but this could be skipped. Pre-deposit I was also informed that my account funds would be kept safe in compliance with their UKGC licence.

A popup notification prompted me to install the native Google Chrome app. This is basically a cut down browser window for anyone wanting a distraction-free playing session.

Overall rating:

3.3

Dunder bonus

From the moment you make your first deposit, you start reaping the rewards of being a Dunder Casino player. Sign up today to claim the following bonus:

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Casino tester's comment: Charlie Stamp

The deal is currently a 100% bonus up to £100 on the first deposit for new players. This tops a lot of the current UK casino bonuses around right now, but it’s a real shame not to see any free spins thrown in.

That’s all reasonable enough, but the ridiculously high wagering requirements of 80x (B) in 30 days are going to make this a no-go for most players. I haven’t seen anything close to this high at a UK casino for a very long time, and it’s bordering on insanity.

Slots contribute 100%, but games under the "classic slots" tab only give 75% which is pretty sneaky. There are also 7 slot tiles which contribute 0% so check the terms very carefully before taking on this bonus. Any other games such as live casino titles also give 0% so should be avoided.

First deposit bonus code

You don't need a bonus code to claim Dunder's first deposit bonus.

Significant terms and conditions

and bonus terms apply.

VIP / Special promotions

There currently is no loyalty program on offer. However, we run plenty of promotions and offers, created with our players’ interests in mind.

Dunder slots and games

Our casino is powered by some of the world’s leading software providers, including NetEnt, Yggdrasil, Evolution Gaming, Microgaming and Quickspin amongst many others.

With over 2,200 casino games for you to pick and choose from, we have brought together the best slot games, table games, jackpots and live dealer games under one umbrella.

To make it easier for you to find what you are looking for, we have created categories for your convenience, so you can find games that have Free Spins, Re-Spins, Expanding Wilds, Sticky Wilds and Drop & Wins. You can also browse game by software provider.

You can further find games with themes, such as Mythology, Blockbusters, Jungle, Crime and Horror.

Amongst some of the most popular slot titles, you’ll find Starburst, Immortal Romance, Wheel of Fortune, Thunderstruck II, Gonzo’s Quest and Jurassic Park. If you are going after a jackpot, you can find prominent titles such as Mega Fortune, Wolf Gold, Golden Goal and Bell of Fortune.

For those players who prefer table games, you can enjoy a range of Blackjack and Roulette variants, Triple Change Halo, Red Dog and Mahjong Exchange. There is also a dedicated poker section, featuring games such as Jacks or Better, Deuces Wild and Joker Poker.

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Casino tester's comment: Charlie Stamp

I didn’t find an issue with the depth and selection of games, just the way they are arranged as I’ve mentioned above. As stated on their homepage, there were 2,298 games for me to pick from so a bit overwhelming if anything.

My options on the game page were to search for a title or provider using the search box function or click on ‘Recommended Games, ‘Categories’ or ‘All Games’. It feels like an awkward way of arranging the games because the ‘Categories’ are pretty random. I can’t see why they can’t stick to a more conventional menu layout.

First off, I took a couple of live casino games for a spin. Clicking on the ‘Roulette’ thumbnail brought up the Evolution casino lobby inside a box on my laptop screen. This made it difficult to navigate with tiny thumbnails and menus until I clicked on ‘Maximise’. There were no Dunder exclusive live casino games on offer, and it just felt lazy in general. I had a crack at Immersive Roulette and Infinite Blackjack but pretty much broke even as I didn’t go high stakes.

Moving onto slot games, I had 70 spins at £0.20 on Gonzo’s Quest without any luck. Next up was Finn and the Swirly Spin where I managed to unlock the free spins game on my 4th spin landing me a total of over £69 in winnings. I finished up by giving Wolf Gold 33 spins at £1.00 without much success.

Any games I’d played were automatically added to the ‘Last Played’ list at the top of the games lobby. Favourites can also be added by clicking the heart icon on each game thumbnail.

Desktop game information

Total number of desktop games: 2200
Total number of desktop slots: 2100
Total number of desktop table games: 20
Total number of desktop jackpot games: 21

Desktop game providers

NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Betsoft Play'n GO Thunderkick IGT Genesis Amaya Gaming Quickspin Bally Barcrest Elk Rabcat NextGen Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Bluberi Merkur Slots Red Tiger Side City Studios Edict Betdigital

Dunder on mobile

We have made it easy for you to play on the go so that you won’t miss a beat. Whether you are using an iOS, Android, Windows or even, Blackberry devices, simply input the address into your web browser and you are good to go.

Provided you have a steady internet connection, you’ll be able to access hundreds of games, make deposits and request withdrawals and get in touch with customer support.

Thanks to the latest HTML5 technology, our site is wholly mobile-friendly.

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Casino tester's comment: Charlie Stamp

The mobile version carries off the same simple design as the desktop site but also has the same usability issues. There’s still the pointless ‘Home’ screen shown once you log in and the same lack of a decent games menu here. Plus, each time I logged in using the chrome browser on my smartphone, it asked me to add a Dunder shortcut to the home screen, which was pretty annoying.

The main navigation menu sits at the base of the screen and gives quick access to my casino funds page, search box and games page. Tapping the hamburger icon brings in a side menu where some of the links are needlessly repeated alongside the help, chat and settings menu.

I tried out Wolf Gold and Zeus Lightning Power Reels on mobile and both worked well after a slightly slow loading time. No wins worth mentioning came from either. I put in quite a few £0.50 spins, but those pesky bonus features eluded me once again.

There was no dedicated Dunder app for me to try. The mobile browser version loaded much quicker than the desktop even when I was using the same home wifi 45mbps connection.

Mobile game information

Total number of mobile games: 2200
Total number of mobile slots: 2100
Total number of mobile table games: 20
Total number of mobile jackpot games: 21

Mobile game providers

NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Betsoft Play'n GO Thunderkick IGT Genesis Amaya Gaming Quickspin Bally Barcrest Elk Rabcat NextGen Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Bluberi Merkur Slots Red Tiger Side City Studios Edict Betdigital

Live casino games

Our live casino section is powered by leading live dealer game suppliers Evolution Gaming and NetEnt.

Now's your chance to enjoy the authentic live dealer experience, without having to drive down to your local brick-and-mortar casino. You can enjoy a range of live casino games at the click of a button, including, Blackjack, Roulette, Caribbean Stud Poker, Casino Hold 'Em, Three Card Poker and Ultimate Texas Hold 'Em.

You can chat with the croupier and other players, just as you would if you were playing at your local casino.

Live game information

Total number of live casino games: 25

Live game suppliers

Evolution Gaming

Safe gambling – is Dunder casino safe?

We hold licenses from both the Malta Gaming Authority and the UK Gambling Commission, which means that we regularly undergo tests and audits for safety and convenience.

Additionally, we use the latest SSL encryption technology to protect your personal and financial information from prying eyes.

For your safety and convenience, we have also added tools to help curb down any potential problem gambling, including:

Should you require assistance, on how to facilitate any of these tools, you can get in touch with our Customer Support team.

Our team is trained into recognising problem gambling and is available to provide assistance and to direct you towards the right organisations and charities.

Support

Live chat support available from 9 AM till 11:30 PM, 7 days a week.

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Casino tester's comment: Charlie Stamp

My live chat was answered in a minute and a half, but there was no indication of how long I’d have to wait. It does make a ping noise with each response so I could switch away from the chat tab with no issues. The live chat box popped up within the site on mobile and desktop which gave a pretty clean experience, no messy second tabs to deal with here.

I also got a fairly swift response, less than 2 hours, to my email asking about game providers. I’ve no complaints with the general speed and efficiency of Dunder player support.

The annoying aspect of the help section was the FAQs not working. There are just a list of topics, ‘Withdrawals, ‘Deposits’ etc., but the links are dead. I tried it in several browsers but no luck so it must be broken. When I told the guy on the live chat, he gave me the usual ‘how to clear your cookies’ advice.

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, Swedish, German, Norwegian

Live support languages

English, Finnish, Swedish, German, Norwegian

Phone support languages

-

KYC & Documents

As part of our ‘Know Your Customer’ procedures, we are required to verify your identity, address and age. Most of these checks are carried out electronically or by interrogating other data sources.

In some special circumstances, we would require information and documentation as follows:

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Casino tester's comment: Charlie Stamp

I had to hunt around quite a bit to find the ‘My Account’ menu on the Dunder desktop site. Clicking the little cog on in the top right corner of the ‘Home’ page brought up the ‘Settings’ and ‘Verify’ tabs I was looking for. On mobile, tapping the hamburger menu at the base of the screen on mobile brought me the same result. I found it confusing that it’s called ‘Settings’ on mobile.

No verification or KYC checks were triggered for me due to low winnings and a small withdrawal amount of less than £100. The page states that “Every Dunder player needs to be fully verified at some stage”. It said that they would email me with further instructions when this trigger occurs. I was pleased to see a dedicated page for this which makes it easier to keep a check on any verification needs and document uploads.

Banking

We accept a variety of banking methods, including Visa, Mastercard, Trustly, Skrill, Neteller and PaySafeCard.

The minimum deposit for all of the above methods is £20. All deposits are processed instantly.

Withdrawals are processed within 24 hours, with funds reaching your account within three banking days, depending on your payment method of choice.

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Casino tester's comment: Charlie Stamp

When making my first deposit during sign up, all the payment options were clearly shown with a minimum and maximum below each one. I was surprised to see that it’s a £20 minimum for all the payment methods, it seems a bit high if you just wanted to chuck in a tenner to try out the site.

If I clicked on the bonus to claim it then Skrill and Neteller were ghosted out as deposit options. I like that honesty, better than burying this fact in the T&Cs only to create problems for players later on.

I initially tried using a Mastercard (credit), but this failed as the option to deposit with credit cards was halted by the UKGC in mid-April. Still, it was worth checking. Using my UK Visa Debit card, I was able to drop in £40 with minimum fuss. The ‘Verified by Visa’ check popped up, so I had to enter the code from my mobile for security.

Once I’d deposited, I landed back on the ‘Home’ screen. It’s confusing as a new player and would be better if I was taken directly to the casino lobby to start playing.

When it was time for me to make a withdrawal, it was approved by Dunder in an impressive 1 hour 16 minutes. This beats my experience at most UK casinos where approval can take at least half a day or more. I used my trusty Visa Debit card, and it took 2 days to hit my bank account. As mentioned, I hadn’t triggered any verification checks; otherwise, this could have been a much longer process.

Depositing methods

Mastercard Visa Skrill NETELLER Trustly Paysafecard

Withdrawal methods

Visa Skrill NETELLER Trustly

Withdrawal times

Visa 1-3 working days, Skrill 0-1 hours, NETELLER 0-1 hours, Trustly 1-3 working days


Casino tester's profile

Avatar

Charlie Stamp

Charlie Stamp

Charlie has worked in the casino industry for over 3 years, spinning thousands of reels along the way. He’s a pro at weighing up any casino game, site or bonus. Charlie loves free spins and tasty biscuits.

Latest reviews:
Casino Dunder cover

First deposit bonus:100% / £100

Bonus code:-

No deposit bonus:-

Wagering:80x (B)

Licence:United Kingdom, Malta

Number of desktop games:2200

User rating: -
Tester rating: 3.3
Play here » | Full apply.

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