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User rating:

4.1 (3)

Tester rating:

4 (1)

Bonuses

First deposit bonus:100% / £100 + 300fs

Bonus code:-

Wagering:40x (B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full terms apply.

Properties

Minimum deposit:£10

Requires registration:Yes

Live casino:Yes

VIP program:Yes

Live chat:Yes

Sports betting:No

General information

Casino name:Genesis Casino

Launched:04/2018

Licence:United Kingdom

Platform:Genesis Global

Currency:£

Language:English, Finnish

User ratings (3)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Boku Maestro +3
Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly PayPal Maestro
NetEnt Microgaming Yggdrasil Play'n GO iSoftbet NYX Quickspin Evolution Gaming Red Tiger Relax Gaming Oryx Gaming
NetEnt Microgaming Yggdrasil Play'n GO iSoftbet NYX Quickspin Evolution Gaming Red Tiger Relax Gaming Oryx Gaming
NetEnt Evolution Gaming

Genesis Casino review (UK)

Added by Genesis Casino. Information last updated:

Genesis casino is the ultimate gaming universe in your hands. Explore this space-tastic online casino and float into more than 1300 games from word-class game providers that will keep you entertained for a long time!

We give you a chance to start your journey with a bang offering generous 100% bonus up to £100 and 300 free spins on Starburst. But that's not all - Our promotions and exclusive VIP program are offering loyal players astronomical benefits that are definitely worth claiming for.

Have you ever dreamt about visit the universe? If so, then Genesis Casino is your number one online casino out there!

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Casino tester's comment: Nick Shepherd

In the beginning, Genesis brought us awesome slots and exciting casino games. Other casinos were formless and empty.

Sorry! I couldn’t resist the biblical reference. Though I have to say that my first impressions of Genesis Casino were extremely positive.

Genesis is a space-themed casino with a classy purple colour scheme. It is easy on the eye and complemented by some lovely banner graphics. The main page, unlike some other casinos, is not overloaded with games so it is not totally ‘in your face’. Instead, they have gone for a more subtle, clean look. This may not be to everybody’s taste, but personally I liked it.

I was more than satisfied overall with the Genesis Casino - Nice design, great games and an excellent mobile experience. Other than a couple of minor things, I was not given cause for concern.

Except...

You should be aware that Genesis Casino will charge you for making a withdrawal (see banking). Sorry, but I do have a bit of a problem with online casinos levying charges on withdrawals.

Overall rating:

4

Genesis Casino bonus

Our BIG BANG welcome offer package gives you a chance to choose your preferred bonus from two options. To claim the bonus you just need to select it from the dropdown box upon your first deposit.

This bonus is best suited for players who love to play slots. Match bonus will double your bankroll up to 100 pounds so depositing £100 will give you a nice £200 balance to start playing with. Besides bonus money you are also given 300 free spins making this a very generous offer.

It's quite difficult to find tempting bonuses for live casino aficionados but Genesis Casino is not your average online casino!

Maximum stake allowed is £30 but please note that not all live games contribute the same percentage towards wagering requirements. You can find the comprehensive listing of wagering contributions from our terms & conditions.

You can forfeit both bonuses anytime you wish and withdraw your own deposit monies if you wish to do so.

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Casino tester's comment: Nick Shepherd

Genesis Casino offers a generous 100% up to £100 welcome bonus, plus 300 FREE spins. The spins have to be taken on Starburst, (predictably), but that isn’t such a bad thing as who doesn’t like Starburst? You cannot take the extra spins all at once though. They get drip-fed to your account at the rate of 30 per day for 10 consecutive days.

The live casino has its own welcome bonus, so if live dealer action is your thing, you can opt for the 100% up to £100 welcome bonus, but with no extra spins.

The wagering requirements at Genesis Casino are rather high. 40x is not as competitive as it might be. That may account for the generous 300 FREE spins I guess.

There are other bonuses on offer as well. Deposit £50 between Monday and Thursday for a 25% reload bonus on Friday.

Alternatively, a £10 deposit between Thursday and Sunday will get you some extra spins on Monday. I would class these as adequate as opposed to startling bonus options.

First deposit bonus code

You don't need a bonus code to claim Genesis Casino's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

Starburst is one of the most loved casino games and hence quite obvious choice for our space-themed casino. When making your first deposit you will get massive 300 free spins for Starburst slot made by NetEnt!

First 30 free spins will be credited into your Genesis Casino account instantly after qualifying deposit. Rest will be added into your account at the rate of 30 per day. This means that with single deposit you will have free spins to play with for 10 days.

VIP / Special promotions

It's more than rewarding to be a VIP player on Genesis Casino. Our dedicated VIP program takes user experience to the whole new level offering several benefits including exclusive bonuses, VIP events and even flights to Las Vegas!

Genesis Casino slots and games

Our game lobby provides huge number of high quality casino games and you won't run out of new games to try your luck on anytime soon with over 1300 titles already live and more being added weekly.

The game selection comes from providers including NetEnt, NYX Gaming Group, Evolution Gaming, Microgaming, Play ‘n GO and Quickspin.

There's games for all tastes. Even though slots are in the majority there's plenty of different table games, jackpots, scratch cards and even kenos available on Genesis Casino.

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Casino tester's comment: Nick Shepherd

I had some trouble trying to find any mention of the game manufacturers. Most online casinos have a drop-down menu with game suppliers as an option or at least listed on the homepage. Not so at Genesis Casino.

A quick check of the FAQ, however, revealed they use NetEnt, Microgaming, Quickspin, NYX Interactive and Play‘n’Go for the slot games and casino, and Evolution Gaming for the live dealer games. Since the FAQ was written they added Red Tiger, Yggdrasil, iSoftbet and Push Gaming to their portfolio.

Genesis Casino claims to have 1300 games available, yet you are only shown 48 games at any one time on the page. You do of course have the option to use the ‘Show More’ buttons but that can be a bit laborious. I guess this is the price you have to pay for the clean uncluttered design.

Two games that I enjoyed the most were ‘Razor Shark’ by Push Gaming and ‘White Rabbit’ from Big Time Gaming.

Razor Shark looks absolutely gorgeous on both desktop or mobile. It also has a really cool ‘Mystery Stacks’ feature. When triggered this feature massively increases your chances of seeing some winning pay lines. Sadly, it didn’t increase mine, but I did get a couple of hours of action attempting to turnover my deposit.

White Rabbit is another game that looked great on the desktop but didn’t have such a good resolution on mobile.

Based upon the white rabbit in Alice in Wonderland the game is a gorgeous graphical representation. I loved the sleeping caterpillar! During the game, it will intermittently wake up and add wild bonus symbols to your screen. The game is well-drawn and fun to play and offers plenty of features.

One of these is Megaways which can produce 7 symbols per reel per spin. This offers a mammoth 16,807 ways to win!

Desktop game information

Total number of desktop games: 1300
Total number of desktop slots: 1000
Total number of desktop table games: 300
Total number of desktop jackpot games: 70

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet NYX Quickspin Evolution Gaming Red Tiger Relax Gaming Oryx Gaming

Genesis Casino on mobile

We use the latest technology to make sure Genesis Casino works smoothly on all mobile devices. Our simple but user-friendly navigation, comprehensive banking methods and wide selection of mobile-friendly casino games guarantee that no mobile user is left unhappy.

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Casino tester's comment: Nick Shepherd

The mobile site is very cool looking. There is a big hero banner advertising the welcome bonus, and a nice minimal clean look and layout. The purple colour scheme looks even more awesome on mobile.

The navigation bar is in a sideways scroll format just under the hero banner. It is very clear and offers some good options such as popular games and jackpots, including the ‘daily drop’ jackpots.

Missing though is an option to choose games based on the manufacturer of your favourite game. If you do have a game you particularly like there is a search option at the top of the screen, just click on the dice. Games look fantastic on the mobile app. Most (but not all) take up the entire screen which is awesome. Jumanji is not one of those. I found this game to look a little unappealing as most of the screen is taken up by the ‘play’ button.

You may want to download the app from Google Play Store or the Apple Store, but you can log-in using your browser.

Mobile game information

Total number of mobile games: 1200
Total number of mobile slots: 950
Total number of mobile table games: 250
Total number of mobile jackpot games: 50

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet NYX Quickspin Evolution Gaming Red Tiger Relax Gaming Oryx Gaming

Live casino games

Our top-notch live casino offers various live dealer games from industry leading suppliers Evolution Gaming and NetEnt. Live games run flawlessly on desktop, mobile and tablets meaning you can play our games anytime, anywhere!

Classic games such as Blackjack, Roulette and Baccarat are naturally included as well as various different variations of these legendary games. Genesis Casino also offers selection of new-generation live dealer games which have proofed to be extremely popular among our players. These titles include Monopoly Live, Deal or No Deal Live and Dream Catcher.

Live game information

Total number of live casino games: 67

Live game suppliers

NetEnt Evolution Gaming

Safe gambling – is Genesis Casino safe?

Genesis Casino is owned by company named Genesis Global Limited which is also operating other reputable casino sites such as Casino Cruise, SpinIt Casino, Vegas Hero and Casino Gods.

We are licensed and regulated by the UK Gambling Commission meaning it's legal and safe for all UK players to play real money casino games on our site.

We take responsible gaming very seriously and offer various protecting tools for our players. The following tools help players with possible gambling problem to understand their problem and act accordingly:

Support

If you need help whilst you are floating around up there then the ground control staff can be reached daily via email, phone and live chat from 08.00 – 00.00 GMT.

If you prefer assistance via phone you can phone number 08007555348 for help. We are aiming to answer all emails sent to support@genesiscasino.com as soon as possible but if your matter is urgent we advocate contacting us via live chat or phone.

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Casino tester's comment: Nick Shepherd

The support options can be accessed by clicking the question mark in the top right of your screen. This activates a slide-out screen listing the ways you are able to get in touch with CS.

There are basically four ways to contact CS if you need help. The ubiquitous FAQ menu, two phone options (one for UK and one for Europe), an email address and live chat. Most of us, I think it is fair to say, will choose live chat under pretty much all circumstances.

As it happens, I did have to contact CS via live chat to ask whether my free spins had been credited, as it wasn’t immediately obvious.

They had. The agent was maybe a little slow to reply once he picked up my chat request. However, we are all still in lockdown and he may have been left on his own. In times of adversity, we all have to pull together!

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, German

Live support languages

English, Finnish, German

Phone support languages

English

KYC & Documents

As a licensed operator we are required to perform KYC (Know Your Customer) checks to identify our players. Basically this means you need to upload the following documents in order to verify your Genesis Casino account:

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Casino tester's comment: Nick Shepherd

Once you register your account you will be greeted by an information block telling you that they may ask for KYC documents at any time.

Go to the ‘Document Upload’ tab in your player area and you will be greeted with...

‘At this stage, we have all the necessary information to verify your account and no documents need to be uploaded. Rest assured that we will let you know if we need any further documents to be uploaded.’

We may assume that they will be required only when you wish to cash out after a big win. I cashed out without meeting the T/O requirements and the verification team were not interested in asking for my documents. I did have to pay a surcharge on my withdrawal though!

A £2,300 withdrawal request automatically triggers KYC verification procedure. You should expect to wait anywhere from 48 - 72 hours for them to complete.

Banking

We offer wide range of fast and secure banking methods including Visa, Mastercard, e-wallets, PayPal and PayByPhone (Boku). Minimum deposit is £10 for all methods and your funds will be credited instantly into your Genesis Casino account.

Your withdrawal requests will be processes as soon as possible but it should be noted that there are differences depending on your preferred withdrawal method. Winnings withdrew using e-wallets can be transfered in the matter of hours but debit cards might take couple of days to process the transaction. Withdrawal fee is 2% minimum fee being £1. Minimum amount you are able to withdraw per transaction is £10.

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Casino tester's comment: Nick Shepherd

Making your first deposit is very easy at Genesis Casino. I registered my name, email and submitted my password. From there I was taken to the age and address declaration widget. No documents or proof required, just a declaration. From there it was straight to the deposit option.

As I was playing from the UK my options were Credit/Debit card, Paypal, Skrill and Neteller. European players have 19 different deposit options. The minimum deposit is £10. I chose to deposit using my debit card. Everything went through smoothly and fast with no hiccups.

One thing that I did notice that I was unhappy with, was the withdrawal fees. Genesis Casino does seem to like to charge for withdrawals no matter the amount.

  • Should you close your account for example (for any reason) you will be subject to a 3% surcharge.
  • Any second account opened under one IP address will be closed and incur a 10% surcharge. - In these days of HMO’s, there are frequently multiple people living together under one roof. Not always an easy one to call this.
  • ‘We reserve the right to charge a 10% fee amounting to our own costs (including the cost of the deposits) for withdrawals of funds that have not been put into play.’ - So basically, if you deposit £100 and then wish to withdraw £50, having played the other £50, you will be subject to a 10% surcharge on your withdrawal.
  • 'Any attempt to withdraw funds to an account that was not the original source of the deposit will be liable to a £10 surcharge, plus a 2% processing fee.'
  • 'Any other withdrawal will be subject to a 2% surcharge with a minimum fee of £1.'

Disappointing, especially when things had started to look so good! The amounts may be small, but they are significant, and in my opinion not necessary. I felt compelled to mark them down in banking accordingly.

Depositing methods

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Boku Maestro EcoPayz MuchBetter Pay by Mobile

Withdrawal methods

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly PayPal Maestro

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days, Wire transfer 3-5 working days, Online bank transfer 0-2 working days, Skrill 0-2 working days, NETELLER 0-2 working days, Trustly 0-2 working days, PayPal 0-2 working days, Maestro 1-3 working days


Casino tester's profile

Avatar

Nick Shepherd

Nick Shepherd

"In my role as a land-based casino manager I have been lucky enough to live and work all over the world. Latvia and America are two of my favourite places.

Currently, I operate my own PR and content creation agency for the iGaming industry.

My first love will always be live dealer games. The purity of the live dealer experience is what casino gambling is all about for me. Slot machines though, are the 'engine room' of any casino. The beating heart. Having lived in Asia for many years my preference is for online slot games with an Eastern influence. If it features Panda's, Dragons or Samurai girls, I am in my element."

Latest reviews:
Casino Genesis Casino cover

First deposit bonus:100% / £100 + 300fs

Bonus code:-

No deposit bonus:-

Wagering:40x (B)

Licence:United Kingdom, Malta

Number of desktop games:1300

User rating: 4.1
Tester rating: 4
Play here » | Full terms apply.

User reviews

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Review by MrBerger
Nice, clean, uncluttered site. I loved the purple colour scheme and awesome graphics. Like a field of Blueberries, but in space! Classy looking with a decent welcome offer but beware those withdrawal charges!
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1
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Review by gailb
Wasn't overly impressed with customer support, but the games on options more than made up for this.
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2
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Review by RizkTakeR
Very easy to use on mobile and bonus is pretty good. Enough games at least for me and visual look is unique. Overall I would say this is a solid site with no major faults.
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