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Jungle Reels casino review (UK)

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Win up to 500 free spins

1st deposit bonus

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  • Bonus code -
  • Wagering 65x (B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No

United Kingdom

License

  • Minimum deposit£10
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoYes
  • VIP programNo
  • Live chatNo
  • Sports bettingNo
5.0

User rating

3.3

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Paysafecard PayPal +2
Mastercard Visa Wire transfer Skrill +2
NetEnt Microgaming Yggdrasil iSoftbet +28
NetEnt Microgaming Yggdrasil iSoftbet +27
Pragmatic Play

Jungle Reels (UK) is a brand-new online gambling operator designed to provide players with various gaming options. It invites you to dive deep into the jungle in search of exciting games and wins.

Forming part of the Jumpman Gaming network, Jungle Reels has a vibrant yet colourful interface that is user-friendly. Players can feast their eyes on a number of generous promotions, including a fun loyalty program and a gamification process.

On the way, you will be able to player a number of slot games, card and table games, jackpots and live dealer games powered by some of the world’s leading game providers. These include the likes of Net Entertainment, Yggdrasil, Slingo, Red Tiger and Leander amongst many others.

As soon as you sign up and make a deposit, you have the chance to win 500 free spins. There is no need to worry about safety here, as this online casino uses the latest SSL encryption technology to keep your data protected.

It is also licensed and regulated by the UK Gambling Commission and the Alderney Gambling control Commission.

If you are ready for a thrilling online adventure, now’s your time to join Jungle Reels.

Avatar

Expert's review Melanie Hart

Casino tested

Jungle Reels has a fun theme! It’s colourful and playful. As a welcome bonus, you’re invited to spin a wheel which can see you either win big or nothing at all. There are also many daily goodies you can get the more you play and daily cashback offer.

But Jungle Reels is also rough around the edges. First, there is an annoying “Hey, come back” notice blinking on the tab when you move away. Then there are the hoops you have to jump through to withdraw. Finally, the problems with my welcome bonus spins (which just disappeared) left me with a bad taste in my mouth.

Overall rating:

3.3

If you ready to dive into an exciting adventure, Jungle Reels has prepared a welcome bonus that will please many.

Sign up for an account and make a minimum deposit of £10 to claim:

  • 1st deposit: Spin the Mega Reel to win up to 500 free spins on Starburst
  • Relad Bonuses: Make a deposit of £20 to spin the wheel and win a minimum of 20 free spins

That’s not the only prize up for grabs. There are also free spins on Fluffy Favourites as well as £10 Amazon vouchers. Follow the below steps to get started:

  1. Sign up for a Jungle Reels casino account
  2. Verify your account by email
  3. Make a minimum deposit of £10 or more
  4. Spin the Mega Reel to reveal your prize
Avatar

Expert's review Melanie Hart

Casino tested

Once I completed the deposit I headed to the Mega Reel where I got to spin for my welcome bonus prize. There are various prizes including free spins and Amazon gift vouchers. But you can also end up not winning anything. Any spins you win are subject to a cap and wagering requirements of 65x. Bonus-wise, I wasn’t impressed.

After I won my spins I was greeted by a responsible play popup. I clicked OK but the system took me back to the homepage instead. I was expecting to go to Fluffy Favourites where I won my 50 spins. When I went on the game itself it didn’t load any of the bonus spins so I had to get in touch with customer support.

In the meantime, I went ahead and explored the casino. As soon as I started wagering I entered into Level 1 of their royalty program which can be found under ‘Trophies’. As a prize, I got to spin the Mega Wheel again and I won 5 bonus spins on Aztec Gems.

There is also an interesting daily cashback when playing at Jungle Reels. On the next day, 20% of the money I lost was waiting for me in my account. This is the only feature that got me really excited here.

As for the bonus spins, I never got to play them. Instead, the money won from these spins magically appeared into my account around an hour later. No notice, nothing!

By this time I was enjoying a game of the Nikola Tesla slot developed by Yggdrasil. I was getting quite a few wins so when the money was added to my account I thought this came from the slot I was playing, not from the phantom spins. This made me miscalculate how much money was actually mine. I was very disappointed to find out a chunk of my balance needed to be wagered.

Significant terms and conditions

  • New UK players only, 18+.
  • A minimum deposit of £10 applies.
  • Max. win £8 per 10 spins.
  • Wins are subject to a 65x wagering requirement.
  • Max bonus conversion equal to lifetime deposits (up to £250).

Please gamble responsibly.

Full terms and bonus terms apply.

VIP / Special promotions

All new players will benefit from 5% cashback on all their losses. This offer is ongoing and applies on all future losses.

You can also win a minimum of 20 free spins when you make a reload deposit of £20 or more.

You can also opt for the Trophies feature. This promotion rewards you with various perks the more you play. Collect trophies and as you move between levels, you'll get an additional spin on the Mega Wheel.

Jungle Reels is home to more than 800 casino games. These cover a wide spectrum of gaming options, including slot games, table games, jackpot titles as well as live dealer games.

These games are powered by leading game providers, so you can expect games of the highest calibre.

Amongst some of the most popular slot games on offer, there is Gonzo’s Quest, Finn and the Swirly Spin, Jack and the Beanstalk, Piggy Riches and Rick and Morty Megaways.

You can also find a good selection of jackpot games, including Daily Drops and Wins. These include games Irish Luck, Frank’s Freak Spins, Kiss Me Clover, Stampede and Kingdom of Cash.

If you fancy a different kind of challenge, there are quite a few card and table games available. You can avail yourself of games such as Blackjack, Roulette and Baccarat. There are also 11 online bingo rooms available with varying cash prizes.

Avatar

Expert's review Melanie Hart

Casino tested

With the casino theme, together with the mega wheel, I was expecting Mega Moolah to take centre stage. I was wrong.

Having said that, the casino does have a good selection of games from companies like NetEnt, Yggdrasil and Red Tiger. You will also find a small selection of Live Dealer games provided by Pragmatic Play.

Since they have Yggdrasil I decided to try my luck at the gorgeous Nikola Tesla’s Incredible Machine. This game is visually a masterpiece but is also so much fun to play if you’re into steampunk. Within a few spins, I entered the bonus round which was thrilling!

When playing on desktop I noticed the in-game balance differed from the main casino balance. It takes a while to update so always keep an eye on the one within the game screen.

Desktop game information

Total number of desktop games: 802
Total number of desktop slots: 734
Total number of desktop table games: 21
Total number of desktop jackpot games: 35

Desktop game providers

NetEnt Microgaming Yggdrasil iSoftbet 1x2 Gaming Elk Rabcat NextGen Leander 2 By 2 Gaming Big Time Gaming Playson Pragmatic Play Genii Red Tiger Ainsworth High 5 games BluePrint Gaming PariPlay Core Gaming Eyecon Just For the Win FantasmaGames Inspired Gaming Foxium Tom Horn Gaming Scientific Games Gamevy Meta Games Universal Lightning Box Triple Edge Studios 4theplayer.com

The casino has a wide range of mobile games such as slots and live dealer games, supported by a fully functional mobile version which can be used on any mobile device.

This means that all Jungle Reels customers can use smartphones and tablets to play on the move.

Whether you have an iOS or Android device, the mobile version retains the full usability from the desktop version: with full access to various features such as banking options, customer support, the ability to benefit from promotions and a variety of games.

Avatar

Expert's review Melanie Hart

Casino tested

Whilst the site renders quite well on mobile it does encounter some problems when you try to play some of the games. This is mainly due to problems with the aspect ratio.

I had a few games of Red Tiger’s Wild Spartans followed by Gonzo’s Quest and had to refresh both times when I swapped from portrait to landscape.

When it comes to Live Casino, the site does behave a lot better. I was able to play a few games of Roulette without running into any faults.

Mobile game information

Total number of mobile games: 802
Total number of mobile slots: 734
Total number of mobile table games: 21
Total number of mobile jackpot games: 35

Mobile game providers

NetEnt Microgaming Yggdrasil iSoftbet 1x2 Gaming Elk Rabcat NextGen Leander 2 By 2 Gaming Playson Pragmatic Play Genii Red Tiger Ainsworth High 5 games BluePrint Gaming PariPlay Core Gaming Eyecon Just For the Win FantasmaGames Inspired Gaming Foxium Tom Horn Gaming Scientific Games Gamevy Meta Games Universal Lightning Box Triple Edge Studios 4theplayer.com

The live casino section is powered by Pragmatic Play. Gone are the days when you had to dress up to visit a brick and mortar casino. You can now play live dealer games either straight from your desktop PC or else on the go, on your smartphone or tablet.

Currently there are variations for popular games Live Blackjack, Live Baccarat, Live Three Card Poker and Live Roulette available. These games are live streamed from across the world in professional studios.

Live game information

Total number of live casino games: 7

Live game suppliers

Pragmatic Play

We want players to have fun on the site, but at the same time, we want them to gamble responsibly. Gambling is a form of entertainment and should be seen as a fun activity.

For a small group of players, problem gambling can negatively impact their lives and the lives of their loved ones.

You can make use of the below options and tools which promote responsible gambling:

  • Deposit Limits
  • Take A Break
  • Reality Check
  • Self-Exclusion

If you require professional support and assistance, we recommend getting in touch with organisations such as GamStop and Gamblers Anonymous.

Do you have a question or a query? Our FAQ page covers a range of topics. If you still require to get in touch, you can get in touch as follows:

  • Email: support@junglereels.com
Avatar

Expert's review Melanie Hart

Casino tested

The only way to get in touch with support is through an email. After my bonus spins disappeared I went through the FAQs but couldn’t find anything that could help me.

I got in touch via email explaining my problem and I received an email back letting me know they are experiencing high volumes of queries.

In the automatic reply, I was asked to provide my username, date of birth and postcode. I did this and seeing the contents of the email I also sent my passport, council tax bill and my Debit Card over.

According to the email you will need to send these through for a withdrawal to happen. I never received a reply about my bonus spins but since the bonus money appeared after an hour later I didn't follow up.

Site languages

English

Email support languages

English

Live support languages

-

Phone support languages

-

As part of the rules and regulations as designated by UK and International Gambling Laws, we are required to verify the age and identity of our players.

To verify your account, you need to send in the following documentation:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method
Avatar

Expert's review Melanie Hart

Casino tested

To enter the jungle you will need to click on ‘Join Now’ and go through 3 steps. First enter your name, email, phone and date of birth. Next, enter your address and finally choose a username and a password.

Make sure that you see a tick on every input or else the system will give you an error. I used autocomplete and once I went through all the steps a popup told me there was an unknown error.

I retried by entering all the details manually and it worked. Alternatively, you can opt for quick registration by logging in through PayPal.

As for KYC, I did send these in prior to making a withdrawal. After contacting support they did ask for these documents in an automatic reply. I went ahead and sent a copy of my passport, a council tax bill and Debit Card.

You can only make deposits and withdrawals in GBP at Jungle Reels Casino. You can make deposits via one of the below methods:

  • Debit Cards
  • PaySafeCard
  • Pay by Mobile
  • Paypal
Avatar

Expert's review Melanie Hart

Casino tested

You can deposit via Debit Card, mobile, PayPal or Paysafe. I deposited using my Debit Card and whilst the process is straightforward I was very annoyed at the set amount you can deposit. You can either deposit £10, £20, £50, £100 or £200. I can understand minimum deposits but this just doesn’t make sense.

Withdrawing is equally frustrating. You will first need to verify your account then go through quite a few steps meant to discourage you from withdrawing.

On top of that, there is a withdrawal fee of £2.50, no matter the amount you withdraw. This time round I withdrew over £40 and was still subjected to a fee. As soon as you withdraw you are sent a text message informing you it’s in pending status. My money was eventually in my account after 3 days.

Depositing methods

Mastercard Visa Paysafecard PayPal Maestro Pay by Mobile

Withdrawal methods

Mastercard Visa Wire transfer Skrill NETELLER Maestro

Withdrawal times

Mastercard 4-7 working days, Visa 4-7 working days, Wire transfer 7-10 working days, Skrill 4-5 working days, NETELLER 4-5 working days, Maestro 4-7 working days, EcoPayz 4-5 working days


Expert's profile

Avatar

Melanie Hart

Melanie Hart

Mel has been writing for the past decade covering anything tech from software to gaming. Poker is her card game of choice, and she does enjoy feature-rich slots, but her real passion is competitive FPS games.

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First deposit bonus: Win up to 500 free spins

Wagering: 65x (B)

Bonus code: -

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Review by Maxky49
verygood and veryfun i love it
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