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Kerching casino review (UK)

Added by Kerching. Information last updated:

User rating:

- (0)

Tester rating:

3.6 (1)

Bonuses

1st deposit bonus:100%/£100 + 100 FS

Bonus code:-

Wagering:30x (D+B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full terms apply.

Properties

Minimum deposit:£10

Requires registration:Yes

Live casino:Yes

VIP program:Yes

Live chat:Yes

Sports betting:No

General information

Casino name:Kerching

Launched:07/2007

Licence:United Kingdom

Platform:Nektan

Currency:£

Language:English

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Skrill NETELLER Trustly Paysafecard Zimpler PayPal Boku
Mastercard Visa Skrill NETELLER Trustly PayPal
NetEnt Microgaming WMS (Williams Interactive) Yggdrasil IGT Bally Barcrest Elk Rabcat NextGen 2 By 2 Gaming +14
NetEnt Microgaming WMS (Williams Interactive) Yggdrasil IGT Barcrest Elk Rabcat NextGen 2 By 2 Gaming Big Time Gaming +14
Evolution Gaming

Kerching Casino (UK) is a highly-energetic fun-loving online casino. Forming part of the Nektan ground, there are plenty of slot games powered by some of the world’s leading software providers.

Built with a mobile-first approach, our casino is available in instant-play mode, without any downloads inquired, be it on desktop or mobile.

Since being founded in 2007, we have been delivering top-notch casino games and promotions. From the welcome offer to our friendly customer support and security protocols, we aim to provide our players with the ultimate experience in entertainment.

As soon as you land on the homepage, you are presented with an impressive selection of games, which are shoed into specific sections and categories. All games load up rapidly, and there is a live chat if you require any assistance.

Kerching Casino is licensed by the UK Gambling Commission and the Gibraltar Gambling Commission, ensuring that we abide with strict terms and regulations in terms of player safety and security.

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Casino tester's comment: Adam Dickinson

Kerching casino has a fair selection of slot games and a nice array of promotions to boot. But, this casino misses the chimes when it comes to its old-school design, lack of live casino and bare-bones approach to casino entertainment.

Kerching has a very simple website that isn’t much more than a homepage with slots and slot categories. The site’s design reminded me of an eighties arcade game with its funky colours, clunky menus and outdated style.

Its one-page signup process was very easy, I only had to input my general details and I was soon signed up with the option to grab a bonus. The registration page also allowed me to select which forms of communications I was happy to receive, from SMS, email, post and call.

Kerching is a simple site to navigate but that may be because there isn’t too much content to navigate around. The site itself does a lot of things well but misses the mark on a few others. The first thing Kerching needs to do is spruce up the appearance of the website with some modern touches. At the moment, it makes me feel like I’m dropping some coins into an arcade machine from the eighties.

Overall rating:

3.6

Kerching bonus

Ready to get started and to make some Kerching? Sign up today and make a minimum deposit of £10 to claim the following:

To claim your welcome package worth £500 + 150 spins, follow the below steps:

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Casino tester's comment: Adam Dickinson

I was first exposed to the bonuses at Kerching whilst I was in the process of making a deposit. Before completing my deposit I had the option to claim two bonuses including a welcome offer of 100% up to £100 + 100 bonus spins or a deposit £10 and get 50% up to £5 on Rainbow Riches bonus. I opted to claim the welcome offer and doubled my £40 deposit.

I read the terms and noticed that the wagering requirements stand at a very fair 30x. The terms even stated the wagering maths and made it feel very transparent. I also noticed that the bonus could only be wagered on selected games, twenty-eight to be precise. My concern is how would a player know this is the case without reading it in the terms and conditions? Any wins from the free bonus spins come attached with a 30x wagering requirement which is the industry norm.

The bonus was separated into my bonus balance and I wagered through on a few of the selected games but it felt restrictive that I could only venture into twenty-eight slots out of a library of great games. I decided not to complete the wagering on my bonus and withdrew my balance early, voiding the bonus. I think this is a great welcome bonus but players should be able to work towards the wagering requirements on whatever game they please.

There’s more going on outside of the welcome offer with the Kerching promotions page is packing plenty of action with plenty of spin giveaways and network promotions.

First deposit bonus code

You don't need a bonus code to claim Kerching's first deposit bonus.

Significant terms and conditions

Full terms and apply.

Extra and no deposit spins

In addition to your nifty welcome package, you also receive bonus spins on any of the following games:

Each of these spins are worth 20p and must be used within 7 days of receiving them. Winnings earned from these spins are converted into bonus funds, which are subject to a 30x wagering requirement.

VIP / Special promotions

Loyal players can expect to be treated like VIPs. With access to tailored customer service, bonuses and rewards, you’ll be invited to join when you meet the VIP Club qualifying requirements.

You can expect the following perks and rewards:

Kerching slots and games

Slots are our primary focus here at Kerching, running a range of games of various themes, styles and tastes. Powered by the likes of NetEnt, Microgaming, WMS, Red Tiger Gaming and Evolution Gaming, there are more than 400 online slots to keep you pinned to your seat.

Amongst top player favourites, there is Bonanza Megaways, Finn and the Swirly Spin, Rainbow Riches, Gonzo’s Quest, Who Wants to Be a Millionaire?, Raging Rhino, King Kong Cash and many more.

Jackpot fans will be delighted to learn that we host some of the most prominent progressive jackpots and daily Drop and wins. You can play games such as Divine Fortune, Wheel of Fortune, Reel King Mega, Genie Jackpots and Siberian Storm.

There is also a substantial collection of Blackjack and Roulette variants, for a more classic casino experience.

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Casino tester's comment: Adam Dickinson

The homepage doubles up as the games page, packing in plenty of slot action. The games are split up into core categories such as ‘Player Favourites’, ‘Welcome Slots’, ‘Megaways’, ‘New Games’, ‘Jackpots’, Daily Drops and Wins’ and more. It’s not clear what the ‘welcome slots’ are and I can only assume that ‘player favourites’ are the most popular games. There is a search bar to find specific games but no way to break down games by the provider. I also noticed that just three slots feature a ‘Hot Game’ banner, I’m not sure what that means as there isn’t a ‘Hot Games’ category.

I picked out Rainbow Riches Megaways, Doctor Love, Divine Fortune and Thundercats Reels of Thunder to spin. I played £0.50 per spin on each slot and only received a handful of payouts, a noticeably poor run of spins with no “ker-chings” for me. However, the games performed very well with no lag whatsoever and the game view page provides a solid player experience.

Kerching casino hosts some top-quality games from some of the industry’s best gaming providers. However, Kerching could do with bolstering their slot offering and adding some live casino games to their portfolio to get the chimes really ‘ker-chinging’.

Desktop game information

Total number of desktop games: 346
Total number of desktop slots: 50
Total number of desktop table games: 12
Total number of desktop jackpot games: 13

Desktop game providers

NetEnt Microgaming WMS (Williams Interactive) Yggdrasil IGT Bally Barcrest Elk Rabcat NextGen 2 By 2 Gaming Big Time Gaming NEKTAN Red Tiger Side City Studios Realistic Games Core Gaming Eyecon Just For the Win Foxium Iron Dog Studio Scientific Games Gamevy Storm Gaming Lightning Box

Kerching on mobile

You can take Kerching Casino anywhere with you since the site has been built fully responsive on smartphones and tablets. The fully functional casino site runs on HTML5, making it accessible via your web browser.

As a result, there are no mobile casino apps to download, and the site works seamlessly across a range of devices.

You can enjoy hundreds of popular mobile casino games and features on Kerching casino mobile, whenever and wherever you are.

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Casino tester's comment: Adam Dickinson

Kerching has a mobile-friendly site that maintains the same style as the desktop site. I opened the site on my iPhone 10 device and found it slightly slower in speed and a little more cluttered in appearance. The top menu puts the main areas in clear view while a drop-down menu allows you to pick the different slot categories. The game tiles are bunched together so it doesn’t look as user friendly as it could.

I opened the 9 Pots of Gold slot game that played without any issues, the mobile game's view was clear and allowed me to navigate away from the game or to the game settings. I played the usual £0.50 per spin and didn’t hit any big wins and left with a little less than what I went in with.

The mobile site performed well but it’s let down by the shoddy design that makes it look like a website built in the nineties. A design refresh would do wonders for this mobile site and the Kerching brand in general.

Mobile game information

Total number of mobile games: 352
Total number of mobile slots: 334
Total number of mobile table games: 14
Total number of mobile jackpot games: 11

Mobile game providers

NetEnt Microgaming WMS (Williams Interactive) Yggdrasil IGT Barcrest Elk Rabcat NextGen 2 By 2 Gaming Big Time Gaming Pragmatic Play NEKTAN Red Tiger Side City Studios Realistic Games Core Gaming Eyecon Just For the Win Foxium Iron Dog Studio Scientific Games Gamevy Storm Gaming Lightning Box

Live casino games

If you want to enjoy the thrills of authentic casino experience, we are home to a range of superb live dealer games, supplied by NetEnt and Evolution Gaming.

You can play classic titles, such as Live Blackjack, Live Roulette and Dream Catcher. All of these games are live-streamed in real-time from around the globe and available 24/7.

Live game information

Total number of live casino games: 9

Live game suppliers

Evolution Gaming

Safe gambling – is Kerching casino safe?

Our games are meant to be enjoyed responsibly. For the majority of our players, gambling is a fun pastime, while for a smaller group of people, gambling can become a problem.

If you feel that gambling is taking over your life, you can make use of the following options:

If you or a loved one require professional assistance, we strongly recommend getting in touch with GamCare and Gamblers Anonymous.

Alternatively, you can install third-party applications such as Gamblock and Betfilter, which block access to gambling sites.

Support

If you don’t find answers to your questions under the FAQ page, you can get in touch with a member of our customer support team, via one of the below methods:

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Casino tester's comment: Adam Dickinson

I found the support section under my account which opened up a pop-up displaying the support contact details. These included an email address, telephone number and live chat button. However, the live chat was not working when I tried it at 8 pm UK time. The chatbox didn’t provide any reason why it was not in operation but did allow me to send a direct email message straight from the chatbox.

However, when I sent my message I got another message back requesting that I confirm all my details. This seemed like a lot more work doing it over email rather than chat and delayed my query. I provided my details and eventually received a response to my query. The email service itself worked as it should and I resolved my issue in under 24 hours. But, the lack of live chat is a big loss with a drawn-out email process in place instead.

I felt the need to try again the next day and I did manage to connect to an agent and I queried why chat wasn’t available the day before. I received a response that if all agents are on chats and not available then I would be asked to email. I didn’t like this, I’d prefer to wait in a chat queue than be redirected to use the email service.

Site languages

English

Email support languages

English

Live support languages

English

Phone support languages

English

KYC & Documents

From the moment you register for an account, we run the necessary security and age verification checks. In the majority of cases, we are able to verify these details automatically.

In the event we are unable to do this, you’ll be asked to provide relevant documentation as follows:

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Casino tester's comment: Adam Dickinson

Within the ‘my account; section sits the upload document page where it provides clear guidance on what they need to verify your account. I had to upload a copy of my ID and proof of address. I went ahead and uploaded a copy of my passport and a utility bill into the file uploader. It mentions that it takes around three days for the documents to be verified. I waited a few days and received an email to confirm that my account had now been verified. Overall, the process was very easy but compared to the industry the time to get verified is on the long side, usually, online casinos can get your account verified within a few hours.

Banking

You can fuel up your bankroll via a number of payment methods. The minimum deposit is £10.

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Casino tester's comment: Adam Dickinson

It was nice to see so many payment options including Trustly, PayPal and Neteller available at Kerching. I chose to make a deposit using my Visa debit card which couldn’t have been easier. It was just a case of entering my card details and inputting how much I wanted to deposit. It also allowed me to select from several bonuses before completing my deposit.

When I was ready to cash out it was just a case of going to my account section and selecting withdrawal. I input the amount I wanted to withdraw and noticed that I would be charged a £1.50 fee since my withdrawal was under £30. This fee is also applied when you make a deposit of £30 or less. I can’t understand why casinos charge players to make deposits, it does not make sense to me. Besides paying a small fee, I was very happy with how the withdrawal process went. There was even a tick box on the page that I could tick if I wanted to receive an email once the withdrawal has been processed. I ticked this box and received an email the next day. I checked my account and found my funds had arrived three days later. This was a speedy withdrawal time, taking a total of four days from start to finish, pretty good for the industry.

Depositing methods

Mastercard Visa Skrill NETELLER Trustly Paysafecard Zimpler PayPal Boku

Withdrawal methods

Mastercard Visa Skrill NETELLER Trustly PayPal

Withdrawal times

Mastercard 2-4 working days, Visa 2-4 working days, Wire transfer 2-4 working days, Skrill 1-2 working days, NETELLER 1-2 working days, Trustly 1-2 working days, PayPal 1-2 working days


Casino tester's profile

Avatar

Adam Dickinson

Adam Dickinson

Adam has worked within the world of iGaming for over eight years, across casino, sports, bingo, poker and lottery. He’s worked with established iGaming brands and start-up brands. He’d consider himself an industry expert who loves a little spin of the reels.

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Casino Kerching cover

First deposit bonus:100%/£100 + 100 FS

Bonus code:-

No deposit bonus:-

Wagering:30x (D+B)

Licence:United Kingdom

Number of desktop games:346

User rating: -
Tester rating: 3.6
Play here » | Full terms apply.

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