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Klasino casino review (UK)

Added by Klasino. Information last updated:

User rating:

- (0)

Tester rating:

4.3 (1)

Bonuses

1st deposit bonus:100%/£100 + 50 FS

Bonus code:-

Wagering:35x (B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full apply.

Properties

Minimum deposit:£20

Requires registration:Yes

Live casino:Yes

VIP program:Yes

Live chat:Yes

Sports betting:No

General information

Casino name:Klasino

Launched:06/2018

Licence:United Kingdom

Platform:White Hat Gaming

Currency:£

Language:English, Swedish

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Skrill NETELLER Paysafecard PayPal
Mastercard Visa Skrill NETELLER PayPal
Play'n GO Thunderkick Genesis Quickspin Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Red Tiger Aristocrat Multicommerce +20
NetEnt Evolution Gaming

Klasino Casino (UK) offers you a classic gambling experience, on a superb user-friendly platform. Launched in 2018, we have since risen through the ranks to become one of the classiest casinos in town.

With more than 50 software providers housed under one roof, there are plenty of games to keep the fun flowing. You will also find superb casino bonus offers, great promotions and a friendly customer support team.

With our lucrative dark shades of blue, we aimed to create a classy experience for players who want to enjoy a high-class gambling experience.

We hold secured licenses from both the UK Gambling Commission and the Malta Gaming Authority.

Both regulatory bodies are strict about their licensing requirements. This means that we are fair and transparent with our players. All our games use a Random Number Generator to guarantee randomness and fairness.

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Casino tester's comment: Lewis Humphries

While the Klasino site was only launched earlier this year, it certainly offers a mature and comprehensive wagering experience to players.

At the heart of this is the site’s core design and layout, which help to create an easily navigable and functional casino that also features high-definition imagery and striking colour contrasts.

The site’s large and broad range of table games should also appeal to most players, while the available payment options and quick withdrawal times compare favourably with many of Klasino’s rivals.

However, the terms of the welcome bonus may be a little prohibitive for risk-averse or casual players, while the site’s FAQ section would benefit from considerable development and improvement overall.

Overall rating:

4.3

Klasino bonus

Our generous welcome package awaits all new sign-ups who make a minimum deposit of £20. Sign up today to Klasino Casino to claim the following:

To get started you need to follow the below steps:

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Casino tester's comment: Lewis Humphries

The Klasino brand offers a relatively standard welcome offer, in the form of a 100% deposit match (up to £100) and 50 free spins on the iconic Starburst slot.

Once you’ve verified your new account by email, you can login to the Klasino site and instantly claim your deposit. This involves selecting your preferred payment method and deposit value, which is automatically set at the minimum threshold of £20.

You’ll then need to click through the ‘Add Bonus’ icon at the bottom of the deposit screen, before selecting the welcome offer and confirming your choice. At this stage, the relevant bonus funds and free spins should be added to your account immediately, although the latter won’t be visible in your balance.

Instead, you’ll activate your free spins simply by loading the Starburst slot, with each turn set at the minimum coin value of 0.01. This was relatively disappointing, while it certainly impacted on the returns on offer during the free spins gameplay.

More specifically, I was only able to accrue £3.81 over the course of the 50 free spins, with this sum boosted considerably by a £1.60 win towards the end. This was well below the maximum win value of £50, while the low frequency of base game wins was also frustrating given the low variance nature of the slot.

The Klasino welcome offer also features wagering requirements of 35x the total bonus value, including your initial deposit and any winnings accrued from the free spins (which are immediately added to your bonus balance at the end of the gameplay).

In my case, this required me to play through a total of £1,533.35 before being eligible to withdraw any bonus winnings, all within a period of 30 days. I found this to be a little prohibitive, although it’s likely to appeal to high-rollers with more substantive bankrolls and a greater appetite for risk.

You’ll also need to be wary of the game weightings here, as while the money wagered at most slots will contribute to your wagering requirements, there are numerous exceptions to this rule.

Popular titles like Dead or Alive and Lucky 8 Line will only contribute 20% to the wagering requirements, for example, while progressive and Megaways slots such as Monopoly Megaways won’t contribute anything at all.

This will impact on the value proposition of the bonus from the perspective of each individual player, so I’d recommend checking the T&Cs before committing your hard-earned cash!

First deposit bonus code

You don't need a bonus code to claim Klasino's first deposit bonus.

Significant terms and conditions

and bonus terms apply.

Extra and no deposit spins

In addition to your £100 welcome offer, you also receive 50 bonus spins on NetEnt classic slot Starburst.

Bonus spins expire within 10 days. Any winnings generated from the free spins are converted into bonus funds which are subject to a 35x wagering requirement. Winnings are capped at £50.

VIP / Special promotions

At Klasino, we cherish our loyal players and want to reward them for their loyalty. Our VIP program has been designed to give away extra rewards and special treatment to our most trusted players.

Everyone can qualify to participate in our exclusive VIP program. You will automatically be invited if you meet the requirements from your personal VIP manager.

You can expect the following treats and perks:

Klasino slots and games

Our extensive game library is home to leading software game powerhouses, NetEnt, Microgaming, Evolution Gaming, Quickspin, Scientific Games, Red Tiger, Lightning Box and many more.

With over 500 casino games to pick and choose from, you can find a variety of video slots choc-a-block with features, including sticky wilds, bonus rounds, multipliers and much more.

Amongst some of the most popular slot games on offer, there is Rainbow Riches, Book of the Sphinx, Irish Luck, Gonzo’s Quest, Book of Dead and Starburst.

Players seeking jackpot games can access prominent titles, such as Mega Moolah, Atlantean Treasures, Wheel of Wishes, and Rainbow Gold.

Table game fans can rejoice in our collection of casino games, including the likes of Casino Hold’em, Pai Gow Poker, Jacks or Better and Let It Ride.

We also host a range of scratchcards, including Scratch Platinum, Irish Eyes Scratch, Pots of Luck, Koi Cash and Deal or No Deal, What’s in your Box.

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Casino tester's comment: Lewis Humphries

There’s a rich range of desktop games available at Klasino, which can be easily accessed simply by clicking through the respective ‘Games’ and ‘Live Casino’ tabs on the vertical menu running down the left-hand side of the homescreen.

Clicking through either of these tabs will take you to the games library just beneath the fold, where you’ll also find a horizontal menu of filters that enable you to refine your search.

These include key verticals such as slots, table games and live casino titles, while you can also search for the most popular games and those that offer jackpot prizes. There’s also a search icon on the right-hand side of this menu, through which you can look for a specific game or title.

As for loading times, most titles tend to open in between 15 and 20 seconds on average. This includes Starburst and Book of Dead (my favourite slots), while the Gonzo’s Quest Megaways games loads in a shade under 15 seconds on average.

When it comes to the live roulette and blackjack lobbies, you can access these in under five seconds before choosing from an array of titles.

From here, you can open titles like Lightning Roulette and Free Bet Blackjack in less than 10 seconds on average, creating the type of enjoyable and accessible experience that’s crucial to real-time gambling.

I was also impressed with the sheer number of table games on offer at Klasino, while the Live Casino library is constantly adding new iterations of roulette, blackjack, baccarat and even poker for players to enjoy.

So, while there may be larger games libraries available online, few can match Klasino when it comes to the range and diversity of titles on offer.

Desktop game information

Total number of desktop games: 540
Total number of desktop slots: 523
Total number of desktop table games: 2
Total number of desktop jackpot games: 3

Desktop game providers

Play'n GO Thunderkick Genesis Quickspin Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Red Tiger Aristocrat Multicommerce WHG (WhiteHat Gaming) Relax Gaming Games Warehouse Fugaso Eyecon FantasmaGames Spieldev Magic Dreams Probability Jones Sigma Gaming Cayetano Gaming Adoptit Publishing Bla Bla Bla Studios Meta Games Universal Pear Fiction Gaming Seven Deuce Spike Games Storm Gaming Concept Gaming Touchstone Games

Klasino on mobile

Our site was created with our mobile casino players in mind. In fact, all our games, as well as the website, are fully-responsive and can adapt to smaller screens.

Whether you own an iOS, Android or Windows phone, you only need to browse to our website to pick up where you left off.

There are more than 450 mobile casino games for you to enjoy. As long as you have a stable internet connection, you can enjoy a seamless gaming experience.

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Casino tester's comment: Lewis Humphries

While you won’t find a native Klasino app on either iOS or Android, the mobile version of the site is perfectly accessible through either Safari or Chrome browsers.

I accessed the site on my iOS handset, where the mobile site was noticeably more game-centric thanks to the use of horizontal and drop-down menus.

Arguably, this made it even easier to search for and access games, while my preferred titles like Starburst and Book of Dead typically loaded a little quicker and within 10 seconds. I’ve also yet to find a desktop slot game that isn’t available through the mobile site, although some table games like Roulette Advanced aren’t available on the move.

Similarly, you may find it hard to navigate the mobile site when using the ‘back’ button, which is a particular habit of mine when browsing online. Instead, be sure to use the home button when exiting a game and returning to the lobby, otherwise, you’ll incur regular and frustrating delays.

Mobile game information

Total number of mobile games: 540
Total number of mobile slots: 400
Total number of mobile table games: 15
Total number of mobile jackpot games: 15

Mobile game providers

Live casino games

Players who are looking for a more immersive experience, and want to play against a real-life dealer and players, can head straight to our Live Casino section.

Our live dealer section is powered by Evolution Gaming and NetEnt, two of the leading live casino game makers in the industry.

You can enjoy popular titles, such as Live Blackjack, Live Roulette, Monopoly Live, Casino Hold’em, Texas Hold’em, Football Studio, Super Sic Bo and Deal or No Deal Live.

You can chat with the dealer and other players, just as you would if you were at a brick-and-mortar casino.

Live game information

Total number of live casino games: 25

Live game suppliers

NetEnt Evolution Gaming

Safe gambling – is Klasino casino safe?

We value our players and want them to enjoy gambling responsibly.

As part of our Responsible Gambling Policy, we have created player protection tools to give you better control of your gambling and spending:

There are many organisations that can provide help and support to individuals who are at risk or have a problem with gambling.

We strongly recommend you get in touch with BeGambleAware, GamCare or Gamblers Anonymous.

Support

If you have any questions regarding the services on offer at Klasino Casino, you can get in touch with our customer support team, which is available around the clock, 24/7:

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Casino tester's comment: Lewis Humphries

There are two main ways through which you can connect to Klasino’s customer service team, both of which are accessible 24/7.

Firstly, there’s a live chat feature, which can be accessed at any time through the floating ‘Chat’ icon in the bottom left-hand corner of every landing page (so long as you’re logged in to your account).

Once you click through this, you can type your basic message outlining your query and click enter, at which point you’ll enter a queue while waiting to be connected to an agent. I raised an initial query to confirm the available deposit options for UK players and immediately entered into position one in the queue.

I was actually connected to an agent within 30 seconds, although it took another couple of minutes for them to respond directly. I also had to confirm my personal and security details before having my query answered (including my name and postcode), and while this was a little time-consuming the agent was courteous throughout.

I raised a second question about the availability of Neteller in the UK, and in this instance, I entered the queue in second place. Once again, the query was settled effectively in less than five minutes, despite the need to provide detailed personal information.

The customer service team can also be accessed at any time by email at support@klasino.com, although you must have an account to access this feature and send your message from the email address associated with your Klasino account.

I raised the same query about the availability of Neteller through this channel, receiving an instant automated response confirming receipt of my message. This confirmed that an agent would endeavour to respond within 24 hours, but they actually answered my query in a shade over 60 minutes.

The site also has an FAQ section, which can be accessed by clicking through the ‘Help Centre’ tab towards the bottom of the homepage. However, this isn’t well-advertised or easy to locate, while there are currently only three FAQs featured and a brief troubleshooting paragraph.

This would benefit from significant improvement, particularly from the perspective of resolving simple issues relating to account management, withdrawals and security.

Site languages

English, Swedish, German, Dutch, Norwegian

Email support languages

English, Swedish, German

Live support languages

English, Swedish, German

Phone support languages

-

KYC & Documents

As a licensed operator, we are obliged by law to verify our players' age and identity. If we are unable to verify this information automatically and electronically, you'll be asked to send in the following:

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Casino tester's comment: Lewis Humphries

You can register for an account at Klasino by following a simple, three-stage process, during which time you’ll have to enter personal information including your name, date of birth, telephone number and (most importantly) your address.

Interestingly, you’ll also have the chance to enter your desired currency during this process, and this is important if you want to deposit money quickly and easily online.

So long as you enter the information accurately and are registered at the electoral roll at your listed address, the support team should be able to verify your identification automatically. If this is the case, a verification email will be sent immediately to your account and you’ll simply need to click through the activation link in the body of the message to claim your bonus and get wagering!

This is what happened in my case, but if there are any issues verifying your identification, you’ll instead receive a message asking you to upload documents to support the information you’ve provided.

These will include clear photocopies of your driving license or passport (or ID card if you’re a European citizen), along with proof of address (dated within three months) and electronic copies of your preferred payment method.

You can upload these documents by clicking through the ‘Account’ tab on the left-hand screen of the homepage. From here, you can select ‘My Details’ and ‘Upload Your Identity Documents’, before selecting the relevant files from your device.

Just note that you won’t be able to upload these documents if your account has already been verified, but a quick glance at this section will confirm whether or not there’s an issue with your identity.

Banking

You can make a deposit choosing between the most popular banking methods on the market, including debit cards, eWallets and more.

The most trustworthy and reliable money processors ensure that your money transactions are processed safely and securely.

In order to request a withdrawal from Klasino, you must first verify your account. Withdrawals are processed within 24 hours.

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Casino tester's comment: Lewis Humphries

Klasino certainly makes it easy to credit your account, both in terms of accessibility and the range of viable payment options on offer. These include both Visa, Maestro and MasterCard debit cards, along with convenient e-wallet options including PayPal, Skrill and Neteller.

You can also process secure online bank transfers using Trustly and wire transfer (although the latter won’t be completed instantly), while the prepaid Paysafecard is widely available to players in the UK.

I completed my initial £20 deposit using PayPal, which is one of my two preferred options. This took me directly to the PayPal site and required me to login quickly and confirm the transaction, at which point the funds landed instantly in my Klasino account.

Just remember that you’ll need to have the requisite funds in your PayPal account unless this is connected directly to your bank account or an associated Visa debit card.

In terms of withdrawals, I processed my first transaction of £20 (which is the minimum amount you can withdraw from your account) using the same PayPal address. This is due largely to universal anti-money laundering laws, which dictate that you’ll have to withdraw using a method that has been previously used to deposit funds.

The estimated time-frame for completion isn’t advertised on the Klasino site, but in my case, the funds landed in my account in a little over 36 hours.

This includes an internal processing time of up to 24 hours, which is relatively competitive in the current marketplace. You can also review the status of your withdrawal through your account page, while you should receive an email once a pending withdrawal has been processed and passed for payment.

Depositing methods

Mastercard Visa Skrill NETELLER Paysafecard PayPal

Withdrawal methods

Mastercard Visa Skrill NETELLER PayPal

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days, Skrill 1-3 working days, NETELLER 1-3 working days, PayPal 1-3 working days


Casino tester's profile

Avatar

Lewis Humphries

Lewis Humphries

I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.

Latest reviews:
Casino Klasino cover

First deposit bonus:100%/£100 + 50 FS

Bonus code:-

No deposit bonus:-

Wagering:35x (B)

Licence:United Kingdom, Malta

Number of desktop games:540

User rating: -
Tester rating: 4.3
Play here » | Full apply.

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