Kozmo Bingo casino review (UK)

After signing up you will find yourself in a page featuring the welcome offer. With a minimum deposit of £10 you will receive 64 Free Bingo tickets and 5 free spins. The best thing about this is that these come with no strings attached. There is no wagering associated with this bonus so all the money you win is yours to do with as you please.

As soon as you finalise your deposit the bingo tickets are there waiting for you. The bingo games normally happen around 8 pm UK time. But you can buy your tickets in advance and any winnings will be sent to your account. The 5 free spins are unlocked as soon as you wager £5. These were on Fluffy Favourites and whilst I’m usually quite lucky on this game I only got £0.06p.

Kozmo also has a loyalty programme which rewards players according to the level they are on. You go from level 1 to level 12 according to how much you wager on the site. Once you reach level 8 you also receive monthly cashback. At level 1 you receive 1 free spin and a free bingo ticket daily. At level 6 you get 10 free daily spins, 6 bingo tickets. 5 monthly bingo tickets to the 10k Big Bang Game and 10 tickets to the Ace Club Room.

I decided to try my hand at some bingo first. One of the rooms had a mystery jackpot on where the prize pool could be anywhere between £10 and £500. In this game, you need to match a letter from the alphabet (in this case a letter M), and the first one to do so would have received a jackpot of £88. I had 1 to go but someone snatched my prize so this was my cue to go explore their selection of slots.

Kozmo Bingo doesn't have a lot of slots available but they do have NetEnt. So if you’re a fan of the provider you’ll certainly won’t get bored.

Today I was feeling up for some mysticism so I went with Magic Portal. Within a few spins, I managed to get a little win which meant I got the money back I lost on bingo. Unfortunately, I so wanted to try and get the free spins round that I lost all the money I had won and then some.

Not to worry, this is where Kozmo Bingo really shines. You can easily go back to the bingo section and play on a few bingo games which you can get tickets for, for free.

You can play Kozmo Bingo on your phone’s browser. I went in with my iOS Chrome and the first look didn’t leave a positive impression. The hero banner has the Ts&Cs all over it and it doesn’t look too good. Having said that, once you login the mobile experience is a lot better.

I tried out the Bingo experience first which feels a bit busy with all the deposit, help chat, etc bubbles all around it. You'll need to keep the phone in portrait mode to play bingo. When I rotated to landscape the window did go a bit wonky so I had to refresh.

The experience when playing slots is not positive either. I was still chasing the free spins round on Magic Portal so I went ahead and played a few rounds on mobile.

When playing on portrait the game is way too small and just looks plain wrong. I rotated my device and whilst the slot looks better something was missing. The game fits on the screen but information such as how much you’re betting and how much funds remain in your account is not visible.

This time round I didn’t need to get in touch with support. But you can get in touch with support via email, freephone or through a contact form. You can also use the live chat feature available on the right-hand side of the screen which is available after 1 pm UK time.

There is also a very extensive list of FAQs which is easy to go through thanks to its categories.

Kozmo Bingo’s account creation is instant and effortless. You enter your name and DOB, then you enter your address. It is here they tell you that a search will be conducted to make sure your details match.

Next, you’re asked for your email and mobile number together with marketing preferences. Finally, you will need to enter a username, a password and any promo codes you might have.

Going through the whole journey, from depositing to withdrawing, I wasn’t asked for proof of ID or address. I guess this is because Kozmo Bingo do run a search on your address when you are signing up. So there is no documentation needed for playing and any small withdrawals.

Depositing at Kozmo is straightforward. You can do so using either a Debit Card, a Paysafecard or Paypal. Depositing is quick and easy. Within a minute I was all ready to play a fun game of bingo.

Withdrawing is not as straightforward. You will need to click on Deposit to access the cashier, then click on the 3 dots on the left-hand side to reveal more options. Only then you can click on withdrawal.

Once there, you’ll see a minimum withdrawal of £5. Once you get to this page the process gets a bit easier. You type the amount you want to withdraw and that is it. You will be informed if you have any pending tickets and that these will be forfeited.

After 2 days of making my withdrawal, I received an email letting me know it had been processed. The funds were eventually with me within another 2 days.