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MoneyReels casino review (UK)

Added by MoneyReels. Information last updated:

Win up to 500 FS

1st deposit bonus

  • 1st deposit bonus Win up to 500 FS
  • Bonus code -
  • Wagering 65x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No
Claim bonus »

United Kingdom

License

  • Minimum deposit£10
  • Launched 05/2018
  • Platform Jumpman
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoYes
  • VIP programNo
  • Live chatNo
  • Sports bettingNo
-

User rating

2.7

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Paysafecard PayPal
Mastercard Visa PayPal
NetEnt Microgaming Yggdrasil iSoftbet Elk +12
NetEnt Microgaming Yggdrasil iSoftbet Elk +11

Money Reels Casino (UK) is a spectacular new UK casino bursting at the seams with top-notch casino games. Owned and operated by Jumpman Gaming Ltd, you can only expect great things from this casino.

You can expect only the best casino games supplied by leading software providers, including Net Entertainment, Microgaming and NextGen Gaming amongst many others. Overall, there are 500 casino games for you to feast your eyes on, which come in various shapes and forms.

There are online slot games, jackpots, table games and a small collection of live dealer games available at your convenience.

You are green with pink and purple hues and a unique interface that makes it easy to navigate. If that wasn’t enough, we have thrown in a generous welcome bonus offer, numerous promotions to keep you spin-happy and friendly customer support available at your beck and all.

Although we are a new casino, you can rest assured that we abide by strict security regulations. We are licensed by both the UK Gambling Commission and the Alderney Gambling Control Commission.

Ready to get started? Keep on reading to learn more about Money Reels Casino.

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Casino tester's comment: Charlie Stamp

Casino tested

With limited settings and a below-par bonus, this basic casino wasn’t one that I’d want to spend much time at in the future. I had the choice of using PayPal quick registration or going the traditional route of filling in a form of personal details to sign up at this casino. I picked the long way round and started filling in the info with my name, email address, mobile number and date of birth on the first page. The second area was where I added my postal address, and on the final page, I created a username and password of my choosing.

Once I’d completed everything and avoided the dreaded promotional check box, I hit ‘Register’ and arrived at a welcome bonus promotional pop-up a few seconds later. Here I could enter my card details and claim the Mega Reel based bonus offer which I did right away.

The menus and layout here are basic, to say the least. There are pretty much no settings or controls in the ‘My Account’ area, and I had to hunt hard just to find the withdrawal page, which is never a good look. Most of the game menus also seem to offer the same slots but in a different order which makes it look like a limited choice from the start.

Overall rating:

2.7

MoneyReels bonus

We want you to get off to a flying start. This is why we have brought in our iconic Mega Reel to greet you with a fabulous welcome bonus.

Simply sign up for an account and make a deposit to spin the Mega Reel and win:

Register for an account today by following the below steps:

  1. Sign up for a Money Reels Slots account
  2. Verify your account by email
  3. Make a minimum deposit of £10
  4. Crack the safe open to learn how many spins you’ve won
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Casino tester's comment: Charlie Stamp

Casino tested

I’ll say this from the outset, I’m really not a fan of randomly awarded welcome bonuses which depend on the spin of a wheel. MoneyReels were offering me this exact thing, so I went along with it to see how much I could claim as a first deposit bonus. Immediately after signing up, I saw a pop-up promo for the Mega Reel welcome offer so entered my card details to claim the bonus.

Shortly after I’d clicked on ‘Deposit’, the Mega Reel appeared on the screen, and I clicked the arrow to give it a spin. It landed on ‘50 Spins on Starburst’ and a ‘Play Now’ button appeared which took me directly to the game. Well, it should have done, but the window closed so I had to manually activate the game from the casino lobby. Once Starburst had loaded a pop-up confirmed that I had 50 free rounds to play, so I tapped on ‘Auto Play’ and sat back for a couple of minutes. After playing through all the spins, my bonus balance stood at a rather pathetic £12.81, not the best of welcomes if I’m honest.

The wagering requirement on my Starburst wins was a hefty 65x (B). This meant that I’d need to play through £832 just to release that bonus and there was no way I was up for that. I decided to forfeit the bonus and keep playing with my real cash balance instead.

Significant terms and conditions

Full terms and bonus terms apply.

VIP / Special promotions

All new players will benefit from 5% cashback on all their losses. This offer is ongoing and applies on all future losses.

You can also win a minimum of 20 free spins when you make a reload deposit of £20 or more.

You can also opt for the Trophies feature. This promotion rewards you with various perks the more you play. Collect trophies and as you move between levels, you'll get an additional spin on the Mega Wheel.

MoneyReels slots and games

With hundreds of casino games available at the click of a button, there is more than enough to quench your thirst for entertainment. After all, the games are powered by leading game providers Microgaming, Net Entertainment, Playson and Barcrest.

Amongst some of the most popular games on offer, there is Rainbow Riches, Fishin’ Frenzy, Aloha! Cluster Pays, Eye of Horus and Bonanza.

Jackpot players can enjoy a mix of Daily Drops and Wins as well as progressive jackpots. Amongst top choices, there are Irish Luck, Frank’s Freak Spins, Sugar Trains, Piggy Payout and Kiss me Clover.

If you are after a different kind of challenge, you’ll be delighted to learn that there are Blackjack and Roulette games available.

Alternatively, you can join one of the many online bingo rooms to chat with other players and join community games.

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Casino tester's comment: Charlie Stamp

Casino tested

The first game I tried out was Irish Pot Luck with some £0.40 spins and managed to land a very healthy £18.20 in the free spins round. Then I moved on to Rainbow Jackpots where my luck seemed to evaporate, and I came away a few quid lighter. I finished up my slots session with Chilli Heat, where triggering the bonus round brought me a flaming hot £20 win from my £0.25 spins.

I was pretty disappointed with the thin selection of live streams under the ‘Table Games’ tab as the page was mainly full of video card games instead. I had a few spins of Pragmatic Play Live Roulette and hit a winning streak with my £2 bets on red only. Things weren't so good, however, over at the Live Blackjack table where the dealer beat me several times in a row, so I called it a day.

The gaming experience here was pretty good overall with no technical issues or glitches in any of the live streams or slots I tried out. My main issue here is with the lack of a complete selection of casino games. It’s a real shame that titles like Book of Dead are missing and it can quickly feel like the casino is pushing the lower quality games on you in their ‘Hot Slots’ section.

Desktop game information

Total number of desktop games: 500
Total number of desktop slots: 350
Total number of desktop table games: 50
Total number of desktop jackpot games: 36

Desktop game providers

NetEnt Microgaming Yggdrasil iSoftbet Elk Rabcat NextGen Endorphina Saucify Playson Pragmatic Play Red Tiger PariPlay Core Gaming Eyecon Foxium Lightning Box

MoneyReels on mobile

Money Reels Casino provides accessibility to all players who want to play on the go. This means that you are no longer confined to playing on your desktop PC. Instead, you can play directly on your mobile phone or tablet.

As long as you have a steady internet connection, you’ll be able to access all your favourite casino games. Besides slot games, you can join one of the many Mobile Bingo rooms or play table games.

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Casino tester's comment: Charlie Stamp

Casino tested

First up on my small screen, I tried out Wild Lava with some £0.30 spins. I just about broke even thanks to the eruption of wilds I’d collected which landed me a £3.30 win. Book of Gold: Double Chance was my next stop where I won just enough to keep things ticking over but nothing worth reporting. Returning to the Irish theme, I plumbed for Wild Wild Riches with my last few spins, but my luck had truly dried up by this point, so I called it a day here.

I have no complaints with the loading and playing of the games I tried, everything was smooth, and I didn’t experience any glitches on the mobile site. However, when I was using the Chrome browser on my Android mobile device, the games lobbies kept freezing up. This meant that I couldn’t scroll up and down through the game, but the menus were still working. This became annoying pretty quickly and gave me the feeling that this casino isn’t very well built for mobile use. Plus, there’s an annoying bottom menu with quick links to Starburst and Fluffy Favourites for some reason adding up to an all-round poor mobile casino experience.

Mobile game information

Total number of mobile games: 500
Total number of mobile slots: 450
Total number of mobile table games: 50
Total number of mobile jackpot games: 36

Mobile game providers

NetEnt Microgaming Yggdrasil iSoftbet Elk Rabcat NextGen Endorphina Saucify Playson Pragmatic Play Red Tiger PariPlay Core Gaming Eyecon Foxium

Live casino games

Although there is no dedicated Live Casino category, you can still search for live dealer games, such as Live Blackjack and Live Roulette.

The games on offer are fronted and presented by real-life dealers and croupiers. Simply take a seat at the table and place your bets to kick-start the game.

Live game information

Total number of live casino games: 4

Live game suppliers

Safe gambling – is MoneyReels casino safe?

Like all Jumpman Casinos, we care about our players and want them to have fun in a responsible manner.

If you suspect that gambling is negatively impacting your life, you can avail yourself of the below responsibly gambling tools:

If you feel that you need additional assistance, you may want to register with GAMSTOP. This free service is available to all players who wish to self-exclude from all gambling casino sites licensed in the UK.

Support

If you need to get in touch with a member of the customer support team, you can do so via one of the below methods:

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Casino tester's comment: Charlie Stamp

Casino tested

The ‘Contact Us’ page gave me two rather disappointing options; I could either read the FAQ page for help or send an email to the support team. Having already enjoyed the basic offering of the FAQ page, I decided to send an email and hope for the best. I included my username, date of birth and postcode as I knew that casinos tend to ask for this info to confirm who they are emailing with. No matter how many times I do this, it never feels secure, and I always prefer live chat whenever possible.

It took 15 hours to get a short and sharp response from the support team. This isn’t really an ideal turn around if you have an urgent question and the lack of live chat support means that MoneyReels loses a couple of marks here.

Site languages

English

Email support languages

English

Live support languages

-

Phone support languages

-

KYC & Documents

As a licensed UK casino, we are obliged by law to verify the age and identity of our players.

You’ll be requested to send in the below documentation:

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Casino tester's comment: Charlie Stamp

Casino tested

When I first attempted to make a withdrawal, I got a pop-up message informing me that my account was being reviewed. It mentioned that this is a standard practice and the checks should be completed within 48 hours unless further details were needed. I always find it pretty annoying when a casino lets me signup, deposit my money and play throws up an issue like this when I want to cash out my winnings. I’d much rather they do the full verification before letting me play and win.

I can’t say exactly how long these checks took because, despite saying that I’d get an email telling me when they were complete, I didn’t. Logging back in around 3 days later, I was able to make a withdrawal request, but a message confirming the checks were completed would have been nice!

Searching around the site for more information, I didn’t find anything beyond the few lines mentioning ID documents on the FAQ page. This was very basic and just gave an email address to send the required documents to. There was no sign of an upload portal or dedicated verification page here which was a big disappointment. Using email just never feels as secure and always seems to slow the process down.

A full check was triggered by my initial withdrawal request, and so I emailed in the requested images of my driving licence for ID and a recent bank statement as proof of address. It took just 22 hours for the team at MoneyReels to complete verification checks which then unlocked my withdrawal request an hour later. On its own, this is a pretty decent turn around time, but given the previous 48-hour wait it’s not a great first verification experience at this casino.

Banking

You can avail yourself of numerous banking options to fund your Money Reels Casino account:

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Casino tester's comment: Charlie Stamp

Casino tested

Right after creating a new account, I got a pop-up inviting me to add my card details and claim the Mega Reel welcome offer. I filled in the basic form with my card name, number, expiry date and security code. It appeared that I could only select one of the pre-set deposit amounts here, so I clicked on £50, even though this is a little more than I wanted to spend. I really don’t see why they can’t just let players add exactly what they want to deposit above the minimum amount. Hitting the big green ‘Deposit Now’ button, it took around 10 seconds for the funds to land in my account.

After the initial checks on my account were completed, I was able to submit my withdrawal request using the cashier section of the site. This was all pretty simple as my card details were already saved, and all I needed to do was enter the cash out amount and click on ‘Withdraw’. This triggered a pop-up stating that I’d be losing my bonus balance and I clicked to confirm this. I then got a ‘Review’ box that displayed the £2.50 fee, which would be taken from my withdrawn cash total. I checked the box to confirm that I had understood all this and hit ‘Confirm’ and had to re-enter my password. I landed on a confirmation screen which said that the casino would need further documentation to verify my account.

I sent in my images of the requested documents and got an email to say that my account was fully verified 22 hours later. Around 1 hour after this, I received another email stating that my withdrawal request had been approved and should hit my bank account within 3 days. It actually landed in my account immediately after being approved, so there was thankfully no further waiting here.

I had a pretty smooth banking experience overall, but it’s just a shame about the pre-selected deposit amounts and that pesky £2.50 withdrawal fee.

Depositing methods

Mastercard Visa Paysafecard PayPal

Withdrawal methods

Mastercard Visa PayPal

Withdrawal times

Mastercard 3-5 working days, Visa 3-5 working days, NETELLER 3-5 working days, PayPal 3-5 working days


Casino tester's profile

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Charlie Stamp

Charlie Stamp

Charlie has worked in the casino industry for over 3 years, spinning thousands of reels along the way. He’s a pro at weighing up any casino game, site or bonus. Charlie loves free spins and tasty biscuits.

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First deposit bonus: Win up to 500 FS

Wagering: 65x (B)

Bonus code: -

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