Novibet (UK) has been in the online gambling industry for a decade now, with no signs of slowing down. We pride ourselves on offering an exciting gambling experience on a safe and secure platform.
Our sleek interface was created to be easy on the eye and for ease of navigation. In fact, from the moment you land on our site, you can see all that is on offer on first glance.
Be it the game options, the highest jackpots, software providers, or support; everything is reachable within a click of a button.
Available on desktop, mobile and tablet platforms. Bettors can also find all the conventional payment methods such as debit and credit cards, Skrill, Paysafe, Paypal and bank transfer.
Novibet may be better known as a sportsbook, but is their casino product worth your time and money? Let’s find out.
Upon registering, I considered that the style and clarity of the site were pretty good, though possibly a little dated. The volume of high-quality titles by many of the biggest game providers was encouraging. I enjoyed the full page layout of the casino, which is very much to my taste.
I did come across one or two annoying bugs at Novibet though. When making my initial deposit the money was slow to appear in my account, which led me to think I had done something wrong. The same thing happened when I logged out of games. There was frequently a delay in my account being updated. This seems to be a constant bug on this site. Once you become aware of this it ceases to be a problem. However, you need to be patient if it happens to you.
I also found one or two of the customer service agents to be less agreeable than I would like. Not rude, but certainly more business-like and less helpful than I would expect.
That said, Novibet is set up professionally and they have clearly paid attention to detail. The live casino, in particular, looks inviting with games from Evolution, Netent and Authentic Gaming. They also have a dedicated female-focused casino - ‘NoviLadies’.
As far as the UK and the Scandinavian market goes, there is a lot of competition amongst online casinos. Novibet is certainly a player in this market and its sports offering looks very good. For those with no interest in sports betting, I am not completely sure it has enough to set it apart from the competition as far as casino gaming goes.
We want our players to have a fantastic start once they sign up to our casino. It is for this very reason that we are offering the following welcome package:
- 100% up to £150 + 45 free spins when using bonus code BOJ30
The 30 wager-free spins are on NetEnt slot game Narcos (spin value: £0.20) and since they come with no wagering requirements, whatever you win from these spins is yours to keep. The 15 free spins are on Play'n Go slot game Book of Dead (spin value: £0.10) and require a minimum of 35x wagering.
Here’s how to get started:
- Sign up for an account at Novibet
- Make a minimum deposit of £10
- Receive your welcome package
Bonus money was credited to my account following some initial confusion (see banking section) and I was ready to play. The turnover requirement at Novibet is 35x.
On top of the 100% bonus up to £100 that I received upon registration, I also got 30 FREE SPINS on the NetEnt game Narcos, from which I made a mammoth £4.50!
I advise you to go and check out the casino calendar after your initial deposit (click the promotions tab) as Novibet run a promotion every day of the week. These include 10% cashback on live roulette on ‘Tough Luck Tuesday, and 20 free spins on ‘Super Sunday’.
New players do have the chance for a £500 bonus by accruing credits based on play. You will need a whopping 92,000 of them to get £200! Play at the live casino and jackpot slots won’t count towards this bonus though. There is a slider in the player account area to show you how many credits you have earned.
First deposit bonus code
Novibet.co.uk's first deposit bonus code is BOJ30.
Significant terms and conditions
- This offer is valid for all new players of Novibet and for players who have registered but have not made any deposit.
- You must register with the promo code BOJ30 and make a minimum deposit of £10 (or currency equivalent) to qualify for the Welcome Offer and the 15 free spins on Book of Dead + 30 Free Spins on Narcos. The Free Spins have a value of £0.20 per spin. Once claimed they expire within 30 days.
- This offer can be exclusively claimed by customers over 18 years old.
- Your welcome bonus will be credited into your account within 24 hours from your first deposit. You may also claim your bonus in real time via our customer support team.
- Please gamble responsibly.
Extra and no deposit spins
The extra spins that come with your first welcome bonus come with no rollover requirements. All winnings are yours to keep!
VIP / Special promotions
All new Novibet customers are awarded £500 when signing up and making their first deposit. This exclusive loyalty programme rewards you with credits which you can eventually convert into bonus cash.
Please note that games such as jackpot slots and live tables do not contribute towards the credits’ collection.
- Win a total of 2,000 credits at the Casino and you'll get £25
- Win a total of 7,000 credits at the Casino and you'll get £50
- Win a total of 17,000 credits at the Casino and you'll get £75
- Win a total of 42,000 credits at the Casino and you'll get £150
- Win a total of 92,000 credits at the Casino and you'll get £200
With over 2,200 casino games to pick and choose from, there is plenty here to have you squealing with delight. To make it easier for you to find what you are looking for, you can browse games, by themes and categories, including Classic Slots, Drop & Win, Egyptian, Progressive Slots, Book Slots and more. Our game library is powered by some of the world’s leading software providers, including NetEnt, Microgaming, Pragmatic Play, Red Tiger, Blue Print Gaming and Yggdrasil amongst many others.
Some of the most popular slots in our repertoire, include Aloha! Cluster Pays, Esqueleto Explosivo, Rainbow Riches, Jumanji and Gonzo’s Quest.
For those of you who love the thrills of jackpot games, there is Hall of Gods, Mega Fortune, Mega Moolah, Arabian Nights and Divine Fortune.
Our table game section is brimming with top games, including Baccarat, Blackjack, Roulette, Casino Hold’em, Mahjong Exchange, Poker Pursuit and more. You can also find different variants of Blackjack and Roulette.
We also have a dedicated sports betting section. You can bet on pretty much any sport you can think of on its wide-ranging sportsbook, from football, tennis and boxing to handball, cycling and ice hockey. Novibet also provides competitive odds E-sports, virtual sports, politics and entertainment.
There are massive jackpots to be had at Novibet. Currently, over £14 million in jackpots are being advertised. However, I found them to not be as high a profile on the homepage as I would expect. The jackpots are listed in the sidebar, but if it were me, I would make more of a song and dance about them. Big jackpots are what slots are all about at the end of the day.
The game selection is impressive though. You are sure to find all your favourite games by many of the world’s biggest games manufacturers at Novibet.
I particularly liked the scrolling menu along the top of the games list. From here you can search for games by the supplier. I rarely search using drop-down menus so I thought this was useful. The scroll bar enabled me to find a really cool game by a lesser-known supplier ‘Fantasma Games’.
Samurai Ken is a Japanese inspired 5-reel 20 pay line slot game that pitches a Samurai Werewolf against an evil and scary dragon. This game advertises the RTP at 96.35%. I found myself getting frequent returns (which I like) and plenty of features. Great for turning over your bonus money. If, as I am, you are a fan of Japanese culture, you may want to check this game out.
One thing I should point out though is that on exiting Samurai Ken, my account registered £20 short. This confused me a little, and I ended up logging back into the game (as if that would make any difference!) to try and see what I had done wrong. Nothing as it turned out. The missing £20 was credited a couple of minutes later. This does seem to be a recurring theme within the Novibet platform. A bit disconcerting at first but you quickly learn to be patient.
Novibet has also recently launched its newest casino offering ‘Novi Ladies’ onto the platform; Unashamedly targeting female slot players with a host of ‘female-friendly’ slot games. However, I had to ask myself...what is the point?
There are two ways to look at Novi Ladies. Either this is a much needed and in-demand service for female slot players, or it is unnecessary and sexist. I will leave you to decide. Personally, I felt that the design element of merely adding a dash of purple to the header showed a distinct lack of effort. I would be more than happy to receive comments from female slot players about this though.
Desktop game information
Total number of desktop games: 3000
Total number of desktop slots: 2200
Total number of desktop table games: 70
Total number of desktop jackpot games: 30
Desktop game providers
We don’t currently have a mobile app for you to download. However, we have created our website using the latest HTML5 technology so that you can play on the go.
You only need to input the address into your smartphone’s or tablet’s web browser to get started. You can sign up for an account, claim the welcome bonus, play a myriad of games and get in touch with customer support should you wish to.
I found the overall appearance of Novibet to be far more pleasing on mobile, although the supplier scroll bar was absent. The games were easy to find using the tabs or filter. The jackpots were more visible and navigation was logical.
Games did seem a little slow to load, though I should point out that I was playing from a hotel room, so that may have been a contributory factor.
Overall the mobile experience was good except I do dislike when games open up in a new window, but the music continues to play once you have logged out. This happens with some NetEnt games.
Mobile game information
Total number of mobile games: 2500
Total number of mobile slots: 2000
Total number of mobile table games: 35
Total number of mobile jackpot games: 25
Mobile game providers
Our live casino section is choc-a-block with top titles, including live blackjack, live roulette, live baccarat and live hold’em.
Our live dealer section is powered by Evolution Gaming, NetEnt and Playtech, so you can find newer games, such as Dream Catcher, Lightning Roulette, Lightning Dice, Monopoly Live, Football Studio, Super Sic Bo and Wheel of Fortune.
Live game information
Total number of live casino games: 82
Live game suppliers
We have a responsibility towards our customers and want you to have an enjoyable gambling experience. We also want you to be fully aware of any social and financial harms associated with problem gambling.
In order to help you gamble responsibly, we have created the following tools:
- Set Limits
- Playtime Reminder
If you suspect that you have a gambling addiction, please get in touch with our Customer Support team for assistance. Our team is trained in spotting problem gambling. They should be able to put you in touch with helpful organisations and charities.
Alternatively, you can download filtering and blocking software, such as Net Nanny, Betfilter and Gamblock.
Our Customer Support team is available 24 hours a day, seven days a week. We can be contacted via one of the following methods:
- Live Chat
- Email: Send us an email on email@example.com
- Phone/Fax: +44 14128 05221
- Facebook Messenger
Novibet appears to have put a lot of time and thought into their customer service options. What is more, those options are very customer friendly. They do not offer an FAQ section for example. Instead, they prefer the more personal touch of live chat, telephone, Messenger and Skype.
I like to think that I know a little bit about customer support. I have worked in a customer-facing role most of my life. The range of support options that Novibet offer, therefore, made me feel all warm and fuzzy inside.
However, when contacting Novibet via live chat, I did find a couple of the CS reps to be a little brusque. Not rude exactly, but short and impersonal. Maybe it is a cultural thing but I did not get the feeling that they were very friendly. There are a lot of small touches that you can include in any online communication that make customers truly believe you care. Sending the customer a link to a webpage in reply to a question instead of telling you to look on the website, for example, or not ending the chat before the customer.
Of course, this may or may not be important to you. Unless you have a problem that needs resolving, customer support may not even figure in your experience. You may want to bear it in mind though.
Having said that, there are plenty of ways to contact Novibet in an emergency, so you are never going to wait long to speak to someone.
English, Finnish, German, Greek
Email support languages
English, Finnish, German, Greek
Live support languages
Phone support languages
As an online gambling operator, we are required by law to perform age verification and KYC checks. This is done to safeguard your interests.
In order to verify your account, you will need to complete our KYC process by uploading:
- Photo of your ID, passport or driving license
- Photo of a recent proof of address, such as a utility bill
- Proof of Deposit Method
You have to submit all your ID documents for verification before you can play at Novibet. This includes photo ID and proof of address. Because I didn’t do this immediately, I received a couple of gentle reminders from customer support - Not a bad thing.
Do make sure when uploading your ID that you submit a full length .jpg photo (for some reason they didn’t like scans) and include the whole page.
We accept all prominent payment methods including:
- Debit Cards: Visa, Mastercard, Maestro
- E-wallets: Skrill, Neteller, Paypal
- Voucher Cards: PaysafeCard
Novibet has an official withdrawal time of 1-4 days, and upheld this standard with flying colours when we conducted our independent UK Novibet withdrawal time tests.
Having got the OK from compliance (Woohoo!) I was ready to deposit. All the major deposit options were on offer. I chose Paypal. Now here is the thing. I click the Paypal link, takes me to my account, all good, hit ‘Deposit Now’ and… nothing!
No cash, no bonus, only a whole lot of emptiness. My first thought is that it must have been me and so I try to make another deposit. Fortunately, I have the presence of mind to refresh the screen. No, that doesn’t work either. I then log out and check my emails. I am greeted by a new email from Novibet telling me my bonus has been credited and inviting me to log in.
I log in. Phew! Cash and bonus all showing in my account. Now in fairness, this may be a Paypal issue as I have noticed this before. However, should this scenario happen with you, don’t panic (as I did) just hit refresh and wait for a while.
Despite these minor glitches, The banking system is clear and easy to navigate and accepts most major deposit/withdrawal options.
Mastercard 1-5 working days, Visa 1-5 working days, Skrill 1-24 hours, NETELLER 1-24 hours, PayPal 1-24 hours
"In my role as a land-based casino manager I have been lucky enough to live and work all over the world. Latvia and America are two of my favourite places.
Currently, I operate my own PR and content creation agency for the iGaming industry.
My first love will always be live dealer games. The purity of the live dealer experience is what casino gambling is all about for me. Slot machines though, are the 'engine room' of any casino. The beating heart. Having lived in Asia for many years my preference is for online slot games with an Eastern influence. If it features Panda's, Dragons or Samurai girls, I am in my element."