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Pots of Luck casino review (UK)

Added by Pots of Luck. Information last updated:

User rating:

- (0)

Tester rating:

3.6 (1)

Bonuses

1st deposit bonus:100%/£100 + 100 FS

Bonus code:-

Wagering:30x (D+B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full terms apply.

Properties

Minimum deposit:£10

Requires registration:Yes

Live casino:Yes

VIP program:Yes

Live chat:Yes

Sports betting:No

General information

Casino name:Pots of Luck

Launched:04/2016

Licence:United Kingdom

Platform:Nektan

Currency:£

Language:English

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Skrill NETELLER Trustly PayPal Boku Maestro Pay by Mobile
Mastercard Visa Skrill NETELLER Trustly PayPal Maestro
NetEnt Microgaming NYX IGT Big Time Gaming NEKTAN Red Tiger Realistic Games Core Gaming Eyecon Foxium +5
NetEnt WMS (Williams Interactive) Yggdrasil IGT Barcrest Elk Rabcat NextGen 2 By 2 Gaming Big Time Gaming Pragmatic Play +6
Evolution Gaming

Pots of Luck Casino (UK) is an instant-play site with an Irish theme. Led by Seamus the Leprechaun, you can rest assured that the mood here is always fun.

Being a Nektan site, Pots of Luck and its sister sites have plenty of games on offer, including Irish games, so you can have a jolly good time as you play the best casino games on offer.

Since launching in 2016, we have been providing players with top-notch gaming entertainment via mobile or desktop.

We are licensed and regulated by the UK Gambling Commission and the Gibraltar Government.

You can sign up safe in the knowledge that our casino undergoes regular rigorous tests for safety and security. Additionally, all our games undergo regular audits for fairness.

We want to make sure that our players feel right at home, with superb promotions, professional customer support and a welcome package, which excels all expectations.

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Casino tester's comment: Charlie Stamp

After a bumpy start, this site eventually won me over with its friendly and honest approach to bonuses and games alike.

I found that the basic design of Pots of Luck certainly works in its favour. It was very easy to navigate around and find all the games I wanted to play. The choices are a lot more stripped-down than some of the bigger casinos, but it never felt basic in any way. I really liked the ‘Irish Games’ and ‘Seamus’ Picks’ categories which fit in nicely with the theme of the site.

It was a very simple 1-page signup form here. There wasn’t even a need for me to create a username or give my gender, just the basics of name, address, email and phone number. This felt a lot less intrusive than most casinos. There was a tick box to agree to the terms of the casino but this selected all the marketing options too. It was easy to uncheck these. I clicked on ‘Play Now’ and got a pop-up with a deposit button encouraging me to add some funds.

Overall rating:

3.6

Pots of Luck bonus

Once you sign up to pots of Luck Casino, you will be generously rewarded with a fantastic welcome package, worth £400 + 175 free spins. Sign up today and make a minimum deposit of £10 to claim the following:

To kick-start your journey at PotsOfLuck Casino, you need to follow the below steps:

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Casino tester's comment: Charlie Stamp

Immediately after my deposit, there was a pop-up box stating that I had received a £40 bonus and 100 Bonus Games on Starburst. Clicking on the ‘Play Now’ button just dismissed the box when I thought it would take me to play Starburst. The £40 cash and £40 bonus balances showed up instantly so no complaints there. It all seemed pretty straight forward.

The green bar at the top of the screen showed me my ‘Bonus to Cash’ progress. It was nice to have this so obvious and not hidden away in a sub-menu; it felt very honest. The bar also displayed my ‘100 Free Rounds’. Clicking on that gave me a dropdown of eligible games which just showed Starburst as my welcome offer bonus spins game. I went straight for that and played through my bonus spins. I won £9.49 on Starburst which was added to my bonus cash balance. Later on, I forfeited the bonus as I wasn’t going to meet the 30x wagering requirements on my winnings before I could withdraw them.

I had the option to claim the next part of the welcome bonus or a different offer by checking the bonus boxes when making my future deposits. I was impressed with the range of other offers available to me, such as the Daily Drops and a Game of the Week deposit deals. It all seems pretty clear and easy to claim.

First deposit bonus code

You don't need a bonus code to claim Pots of Luck's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

There are 175 free spins waiting for you when you claim all three welcome deposit bonuses.

The games on offer are on NetEnt slot games Starburst, Finn and the Swirly Spin and Finn’s Golden Tavern.

All spins are worth £0.10 each and are valid for 7 days.

VIP / Special promotions

If you are loyal enough to the brand, you'll be invited to join the VIP program. You can expect to receive exclusive promotions, bonuses and free spins.

Pots of Luck slots and games

Our game catalogue is our most promising feature, and we make sure that it only hosts top-class games by some of the world’s leading software game providers, including the likes of NetEnt, Red Tiger, NYX, Big Time Gaming and IGT.

As a player, you are presented with hundreds of casino games, which are shoed into various categories. Categories include Player Favourites, Bingo, New Games, Seamus’ Picks, Daily Drops and Wins, Casino Games and Irish Games. There is a search bar function to look up games.

Popular games include Rainbow Riches, Monopoly Megaways, Tiki Fruits, Siberian Storm, Golden Leprechaun Megaways, Mustang Gold and DaVinci Diamonds.

We also have a vast selection of Daily Drops and Wins, including games such as Wolf Gold, Release the Kraken, Pirate Gold, Magic Journey, Mustang Gold and Chilli Heat. Daily Drops and Wins are relatively popular amongst players since there is a guaranteed jackpot drop daily.

Table game fans can also enjoy a range of Blackjack and Roulette variants, while bingo fans, can play75, 80 and 90-ball bingo games.

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Casino tester's comment: Charlie Stamp

Despite forfeiting my bonus, I still got this message every time I loaded up a slot game - ‘Please be aware that your bonus funds may be used during this gaming session’. It became pretty annoying as there was no way to disable it.

It seemed appropriate to play Finn’s Golden Tavern at an Irish themed casino. With some £0.30 spins I hit a couple of nice £4+ wins. I had a few £0.40 spins on John Hunter and the Book of Tut but nothing came my way. Reel King Mega gave me enough to keep ticking over but no major wins to report there. Aloha Cluster Pays didn’t bring me any good fortune either. However, I certainly felt the luck of the Irish on Rainbow Jackpots where I landed £20.48 in wins with some £0.20 spins.

I was disappointed with the lack of any Live Casino games at Pots of Luck. There was a ‘Casino Games’ tab, but I found it just had 4 sad-looking video table games to choose from. However, I saw some smooth looking regular live bingo games going and purchased a few cards for 90 Jackpot, but my balls didn’t land this time.

Desktop game information

Total number of desktop games: 346
Total number of desktop slots: 50
Total number of desktop table games: 12
Total number of desktop jackpot games: 13

Desktop game providers

NetEnt Microgaming NYX IGT Big Time Gaming NEKTAN Red Tiger Realistic Games Core Gaming Eyecon Foxium Iron Dog Studio Scientific Games Gamevy Storm Gaming Lightning Box

Pots of Luck on mobile

Our website was created with the latest HTML5 technology. We have made sure that players can access our website, whichever device they have.

There are no mobile casino apps to download. You only need to input the address into your smartphone or tablet’s web browser to get started. You can access hundreds of games, all created for a smaller screen, so you won’t have to compromise on quality. You can sign up for an account, make a deposit, claim a range of promotions and much more.

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Casino tester's comment: Charlie Stamp

Testing out the mobile version of the site on my Android handset, it was good to see that it was easy to navigate around the site. The top menu and banner are not as intrusive as they are on the desktop version. This made it easier to search through the games selection.

Games wise, I went for some £0.10 spins on Rainbow Riches to start with and just about broke even there. Next, I checked out Piggy Pirates, which gave me a decent run of small wins to keep me afloat from some £0.20 spins. I also had some £0.25 spins on Chilli Heat, but it failed to set my world on fire, and my funds were running low.

I had no issues loading any of the games and the site zipped along on both my 4G phone data and my home fibre wifi connection.

Mobile game information

Total number of mobile games: 352
Total number of mobile slots: 334
Total number of mobile table games: 14
Total number of mobile jackpot games: 11

Mobile game providers

NetEnt WMS (Williams Interactive) Yggdrasil IGT Barcrest Elk Rabcat NextGen 2 By 2 Gaming Big Time Gaming Pragmatic Play NEKTAN Red Tiger Side City Studios Foxium Iron Dog Studio Lightning Box

Live casino games

For players who want to kick up their gaming experience up a notch, we have a dedicated live casino section, where you can play a variety of games with real players.

Since the games are live-streamed from studios around the world, you can play these games any time of the day. Most importantly, you can chat with the croupiers and other dealers.

You can play live Blackjack, Live Roulette and popular live-dealer title Dream Catcher.

Live game information

Total number of live casino games: 9

Live game suppliers

Evolution Gaming

Safe gambling – is Pots of Luck casino safe?

We want you to enjoy games and to see gambling as a form of a fun pastime. For a small number of people, gambling can stop being fun and becomes a problem.

We have created tools to help players be in charge of their gambling and spending:

If you have young children, you can also install a number of third party applications to restrict the access to gambling sites, including Net Nanny and CYBERsitter.

If you require to discuss problem gambling, you can contact GamCare, a registered charity that provides telephone support and counselling.

Support

You can get in touch with our customer support team between 8 a.m. and midnight GMT daily as follows:

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Casino tester's comment: Charlie Stamp

Clicking on the lucky 4 leaf clover live chat tab opened up a chat box where I had to enter a few of my account details whilst waiting. My call was answered in under 5 seconds by one of the support team who then asked me for the same details which I found rather annoying. The support agent was efficient and managed to check over my account and let me know the status of my account in less than a minute. There was a handy option to have the chat transcript emailed to me as well.

The FAQ is comprehensive, but I struggled to find it at first. It’s buried in the ‘Support’ tab under my account settings. This pop-up listed the email and phone number and when I scrolled down, there was a lot of info about all aspects of the casino. I’m just not sure why they don’t make it easier to find.

Site languages

English

Email support languages

English

Live support languages

English

Phone support languages

English

KYC & Documents

While we use the latest technology to run security and age verification checks, we would somehow require you to send in relevant documentation to satisfy our legal requirements.

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Casino tester's comment: Charlie Stamp

Under my account menu was a tab called ‘Upload Documents’. Clicking here gives details of which documents are accepted to validate my account and a place to upload them. 5 documents can be submitted at any one time, and it says that processing can take up to 3 days. It was interesting to see that they do allow some utility bills for proof but have a few suppliers listed which they can’t accept.

My withdrawal was approved without the need for any further verification. The ‘Support’ section states that they perform age checks when you sign up, but further ID may be requested in the future.

Banking

You can make deposits and request withdrawals via several safe and secure banking methods, including:

The minimum deposit and withdrawal amount are £10. All withdrawals will be checked prior to processing. Checks can take up to three working days.

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Casino tester's comment: Charlie Stamp

I found it easy to make a deposit using the simple one-page form. Here I could choose from the various payment types, enter my card detail, the deposit amount and select the welcome offer bonus. There was also a box to enter a bonus code for other bonuses later on.

My Revolut card wasn’t accepted as it’s classed as a credit card, so I tried with my Visa Debit instead. On the first attempt, I got a spinning wheel on the screen and then got sent back to the deposit screen. I refreshed the page, but there was no joy there. I tried again and got the Verified by Visa box, clicked continue, and my £40 deposit and £40 bonus showed up. Not the smoothest process and I was concerned that I’d get charged twice.

To request a withdrawal, I just entered my desired amount and hit ‘Withdraw’ to get things started. The confusing thing was the little pop-up box here which said ‘Withdrawal successful. It will take 2-3 working days to credit into your account’. To me, this means that my withdrawal was instant, and I would be waiting on my bank to process the funds. When I asked about this on live chat, apparently it means that the request is a success and I still have to wait for it to be approved.

The support agent said ‘we advise up to 2-3 working days for withdrawals to process, and then a further 3-5 working days for funds to appear in your account’. This all seems pretty deceptive to me, plus there was no email confirmation of my withdrawal request.

This wasn’t the only annoyance I encountered. There’s a pretty steep £1.50 fee for withdrawals under £30, so my £10 withdrawal was actually going to give me £8.50. It’s a big minus point for me. I didn’t get any email confirmation of my withdrawal request but did get one to say it had been approved 45 hours after I made the request. The funds took just under 2 days to hit my bank account.

Depositing methods

Mastercard Visa Skrill NETELLER Trustly PayPal Boku Maestro Pay by Mobile

Withdrawal methods

Mastercard Visa Skrill NETELLER Trustly PayPal Maestro

Withdrawal times

Mastercard 2-4 working days, Visa 2-4 working days, Skrill 2-4 working days, NETELLER 2-4 working days, Trustly 2-4 working days, PayPal 1-2 working days, Maestro 2-4 working days


Casino tester's profile

Avatar

Charlie Stamp

Charlie Stamp

Charlie Stamp is an expert casino reviewer for Bojoko. He’s currently busy giving his honest opinion on every single online casino out there so you can make much better gaming decisions.

Charlie has worked in the online gaming industry for over 3 years and joined the Bojoko team in early 2020. He writes regular casino reviews and content which delve into all the nitty-gritty details that players want to know. By testing out the deposits, withdrawals and speed of each online casino he gives players a no-holds-barred review and honest ratings.

Charlie loves to use simple and clear language to get his point across, always writing in a way that’s easy for anyone to understand. He realises that the world of online casinos can be pretty confusing and aims to demystify it through his content at Bojoko.

Before joining in the fun of the iGaming industry in 2017, Charlie worked in the tourism sector in his native London. This is where he honed his skills in communicating complex stuff in a simple way to make them accessible to everyone!

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Casino Pots of Luck cover

First deposit bonus:100%/£100 + 100 FS

Bonus code:-

No deposit bonus:-

Wagering:30x (D+B)

Licence:United Kingdom

Number of desktop games:346

User rating: -
Tester rating: 3.6
Play here » | Full terms apply.

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