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User rating:

- (0)

Tester rating:

4 (1)

Bonuses

First deposit bonus:100% / £200 + 50fs

Bonus code:-

Wagering:40x (B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full terms apply.

Properties

Minimum deposit:£10

Requires registration:Yes

Live casino:Yes

VIP program:Yes

Live chat:Yes

Sports betting:No

General information

Casino name:Vegas Hero

Launched:10/2017

Licence:United Kingdom

Platform:Genesis Global

Currency:£

Language:English, Finnish

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Boku Maestro
Mastercard Visa Wire transfer Skrill NETELLER Trustly PayPal Maestro
NetEnt Microgaming Play'n GO IGT Quickspin Evolution Gaming
NetEnt Microgaming Play'n GO IGT Quickspin Evolution Gaming
NetEnt Evolution Gaming

Vegas Hero casino review (UK)

Added by Vegas Hero. Information last updated:

The hero has landed next to you with an invitation to enter his own world which is full of super power ways to play! This awesome world was created by the hero himself in 2017 and under his cape he has a license from Malta Gaming Authority and UK Gambling Commission, which will keep you safe.

It doesn’t matter which direction you are going; Vegas Hero will be with you always. Now there is no reason not to bring the hero with you everywhere you go. His flawless casino app will do it all for you, all you need to do is enjoy the games on your screen.

Take part in powerful promotions and have fun on your favourite games with speedy payment methods and easy navigation at Vegas Hero!

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Casino tester's comment: Charlie Stamp

Vegas Hero has a solid design and layout which gives the whole site a pro look and feel without being boring.

The site is well laid out and easy to use without too much thought needed. I found the menus self-explanatory, and the ‘My Home’ page had everything I needed to control my casino account settings. The only real negative was the way my balances disappeared from the top of the screen anytime I played a game. My main balance did show elsewhere on the screen, but it would be nice to glance at my cash, bonus and reserve balances easily.

I found the signup process at Vegas Hero pretty straightforward and well designed. It was a simple 2-step form with the usual personal data required, such as home address and email. After filling in my details and hitting ‘Sign Up,’ a legal notice pop-up appeared with details about player funds and UKGC regulations.

The next pop-up welcomed me to the casino and had a big red ‘Deposit Now’ button which I clicked to inject some funds into my account. After this was yet another pop-up asking if I wanted to opt-in to their marketing. 3 pop-ups in a row feel like a bit much when I just wanted to get on and play some games as a new player. That said, the entire process of creating a new account was smooth, and I’ve no complaints here.

Overall rating:

4

Vegas Hero bonus

Vegas Hero welcomes the new players with a hefty bonus bonus package. You can get up to £1,000 and 50 free spins on your first 4 deposits:

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Casino tester's comment: Charlie Stamp

During signup, I had the option to select my bonus from a dropdown of 2 options, one for Live Casino and the other for slot games. I selected the slots option which should give me 10 free spins and a £40 bonus cash balance. The confusing thing here was the space to enter a bonus code which made me think I needed one. I searched around the site but couldn’t find it, and it turns out it only applies to my follow up deposits.

I clicked to confirm my deposit and the bonus balance of £40 showed up instantly below my real cash balance. Under the ‘Manage My Account’ section, I saw the ‘Bonus & Balance’ option. This displayed my wagering requirement of £1,600 and my progress with it. Both the bonus cash and free spins are subject to forty times (40x B) wagering requirements which is a touch on the high side for me. When playing my first slot game, there was a pop-up which says about the max bet allowed with bonus funds. This neat reminder says ‘If you place a bet higher than the allowed limit, it may result in forfeiting any winnings’. I could tick a box not to be reminded again.

It was irritating that I couldn’t find out where my 10 free spins had gone. In the welcome offer details, it just says ‘selected games’ so I was going to have to ask someone via chat to locate them. It would just be better if they were shown in my bonus section so it’s easy to see which games I can use them on.

First deposit bonus code

You don't need a bonus code to claim Vegas Hero's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

You get 50 Free Spins on your first deposit.

Extra spins will be credited for 5 consecutive days - starting the day after your qualifying deposit. 10 Extra Spins will be waiting for you each day on the selected games at 12:00 GMT. Your Extra Spins are valid for 72 hours.

Extra Spin Games: Dazzle Me, Neon Staxx, Sparks, Glow & Stickers.

VIP / Special promotions

Vegas Hero VIP scheme features amazing, exclusive perks. Sign up and enjoy:

Vegas Hero slots and games

You can power away with over 1300 games from the biggest developers in the industry, namely NetEnt, NYX Gaming Group, Evolution Gaming, Microgaming, Play ‘n GO and Quickspin. Take your seat next to the hero in the live casino games with HD Quality streams, or take on the challenge of fun with classic slots, video slots, table games and more!

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Casino tester's comment: Charlie Stamp

Once my deposit and bonus were taken care of, I jumped into the ‘Hottest Games’ section to see what I could play. I stuck with the classic Book of Dead first and hit some nice £10 and £8 wins from my £0.60 spins. I came away with nearly double my £40 deposit thanks to landing 10 free spins. Next, I tried some £0.30 spins on Boom Pirates, but there was nothing to report. Loading up Aztec Gold Megaways my balance was ticking over nicely with some £0.60 spins. A quick session on Lightning Joker with just 20 £0.50 spins gave me a big win of £22.50.

Moving onto the ‘Live Casino’ section, it was a bit irritating to see there were no subcategories on offer here. This meant scrolling down a lengthy list of game titles and having to click on ‘Load More’ all the time. I plumbed for Grand Casino Roulette and pretty much broke even with some £1 bets on Red. It was pretty much the same story on Blackjack Blitz and Super Sic Bo which didn’t inflict any major damage to my real money balance.

I could easily add games to the ‘Your Favourite Games’ reel for quick access by clicking the star icon on any thumbnail. Overall, my desktop casino experience was smooth, and all the games loaded and played without any issues on a domestic wifi connection.

Desktop game information

Total number of desktop games: 1300
Total number of desktop slots: 1000
Total number of desktop table games: 300
Total number of desktop jackpot games: 30

Desktop game providers

NetEnt Microgaming Play'n GO IGT Quickspin Evolution Gaming

Vegas Hero on mobile

Vegas Hero is packed with gaming awesomeness on mobile too. Play over 600 games on mobile. No need to download anything: games run directly on your phone's browser.

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Casino tester's comment: Charlie Stamp

There’s no dedicated Vegas Hero mobile app, so I logged in using my Chrome browser on my Android phone. The site seemed to lag a little bit compared to the desktop version and wasn’t a totally smooth experience to navigate around. That said, the layout was well thought out, and I could easily find everything I wanted to. I really liked the dropdown ‘Games’ menu, which included a handy search bar.

To see how the games loaded and played, I chose Piggy Riches Megaways because it’s got a lot going on graphics wise. There were no glitches to report, and I just about broke even across my 30 plus spins here. Next, I hit up Gonzo’s Quest, which again has no issues but neither did it bring me the riches of the new world. I had my last few £0.20 spins on Dynamite Riches until my funds ran right down and it was time to call it a day.

Mobile game information

Total number of mobile games: 600
Total number of mobile slots: 500
Total number of mobile table games: 100
Total number of mobile jackpot games: 20

Mobile game providers

NetEnt Microgaming Play'n GO IGT Quickspin Evolution Gaming

Live casino games

Play Live Casino at Vegas Hero. Blackjack, Roulette, Baccarat & More

Live game information

Total number of live casino games: 70

Live game suppliers

NetEnt Evolution Gaming

Safe gambling – is Vegas Hero casino safe?

Vegas Hero is here to protect its players. Gambling is supposed to be a fun activity, but it can also be addictive. You should keep your cool and only play with what you can afford to lose.

In our responsible gaming section, you'll find:

Support

If you need help from a hero then do not hesitate to contact one of the super awesome agents via phone, email and live chat. They are available to answer your questions about Vegas Hero daily between 08.00 – 00.00 GMT.

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Casino tester's comment: Charlie Stamp

Clicking on the question mark in the top right of my desktop screen gave me a range of help options. I was pleased to see a comprehensive and well-arranged FAQs section and the ability to call or email the support team. The overall feel I got from the site was that they were keen to help me out and give any info I was looking for.

Firing up the live chat box, the agent answered in just a few seconds, and they were polite and swift with my questions about viewing my gaming history. They offered to email over my gaming history as viewing it via the site does not show the individual game names. Top marks here.

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, Swedish, German, Norwegian

Live support languages

English, Finnish, German, Norwegian

Phone support languages

English, Finnish, Swedish, German, Norwegian

KYC & Documents

Before you take off with the Hero, we need to take a peek behind your mask. Complete the KYC (Know Your Customer) check by submitting the following documents:

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Casino tester's comment: Charlie Stamp

During the sign-up process, I got a pop-up message which stated ‘Due to our regulatory obligations, we reserve the right to ask for documents to confirm your identity and the source of funds you gamble with. We will request those documents as soon as they are needed, but it can be at any time that you are a customer’.

My withdrawal confirmation email also stated a very similar thing. I was pleased that this is written in plain English here, and I knew exactly where I stood.

Looking under the ‘My Account’ section, I could see an ‘Account Verification’ page. Here, it also had a notice saying that should the casino require any additional docs they’ll be in touch. Again, this was nice and clear, which gets plus points from me. As it turned out, I didn’t need to provide anything, and my withdrawal was approved without further holdups.

Banking

There are many ways that you can charge up your account with funds. All payment methods are safe and fast!

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Casino tester's comment: Charlie Stamp

Making my deposit was a straightforward affair, and I got a prompt to do so straight after signing up. I selected the payment type and entered the amount manually as my desired £40 deposit wasn’t shown as a preset option. The second screen was for the payment details. I initially tried my Revolut Mastercard Debit card, but this failed. I switched to my Visa Debit card and clicked on continue. I then got a confirmation page which informed me there were no additional fees to pay. I liked this extra step as it was good to check over the deposit to ensure everything was correct.

The ‘Verified by Visa’ box came up to say that everything was okay. When I clicked continue, I could only see the word ‘error’ in the pop-up window and nothing else. I closed that window and hit refresh. My £40 deposit and bonus showed up right away, but this was a poor start to my casino experience. It’s just lucky I didn’t attempt another deposit right away!

Making a withdrawal had an extra step, when clicking on withdrawal I got a pop-up telling me I could ‘Reserve It’. This is basically keeping funds separate to your main balance but not withdrawing it. I’m not convinced that this encourages responsible play and the window is designed so that reserving is the main option here. It feels like players are being discouraged from taking their funds, and that’s a negative for me. Plus, reserve funds still show at the top of the screen below my balance and bonus totals.

Dismissing that, I could enter my withdrawal amount and hit confirm. There was confirmation of the £0.80 fee (the minimum they charge), and this was deducted from my total withdrawal amount. I got an email to confirm my request and another one 48 hours later to say that it had been processed. The funds hit my account around a day later.

Depositing methods

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Boku Maestro

Withdrawal methods

Mastercard Visa Wire transfer Skrill NETELLER Trustly PayPal Maestro

Withdrawal times

Mastercard 0-2 working days, Visa 0-2 working days, Wire transfer 0-2 working days, Skrill 0-2 working days, NETELLER 0-2 working days, Trustly 0-2 working days, Maestro 0-2 working days


Casino tester's profile

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Charlie Stamp

Charlie Stamp

Charlie has worked in the casino industry for over 3 years, spinning thousands of reels along the way. He’s a pro at weighing up any casino game, site or bonus. Charlie loves free spins and tasty biscuits.

Latest reviews:
Casino Vegas Hero cover

First deposit bonus:100% / £200 + 50fs

Bonus code:-

No deposit bonus:-

Wagering:40x (B)

Licence:United Kingdom, Malta

Number of desktop games:1300

User rating: -
Tester rating: 4
Play here » | Full terms apply.

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