WinWindsor is the most british casino you will find, and it invites you to play in a pure London vibe.
WinWindsor is quite a new casino and it holds a UKGC license, which make it safe to play and ensure the top of customer support to the UK players.
With more than seventy software providers, you are going to love playing slots at WinWindsor. Start your gaming with a welcome offer that gives you some gifts (free spins, amazon voucher...) to enjoy at the very begining of your experience, so be ready to have fun !
There is nothing stately about the WinWindsor casino. To be honest, I had a feeling that Jumpman had completely forgotten to update this casino’s brand and website. The design resembles sites produced back in the early noughties. They have this ‘biggest winners’ leaderboard on the right-hand side which gives off some proper 90s HTML vibes. Even the logo looks like something which was designed pre-photoshop days.
When it comes to the actual casino experience, I was even less impressed. Yes, the game selection is a decent one, but finding your favourite games or even new ones turned out to be a chore. Add to that the fact you cannot even deposit the amount you want, the disappointing bonus, a slow verification process and the withdrawal fees, and you end up with a below-par casino.
The welcome offer consist of spinning the bonus wheel in order to win up to 1,000% bonus.
So how does it work ?
First of all you need to deposit £10 or more.
Second, you spins the bonus and you cross fingers to get the bonus you want!
The bonus wheel has multiple deposit bonuses available with the biggest one being 1,000% of your deposit. Maximum deposit for this bonus is £100, so you can get up to £1,000 bonus.
WinWindsor doesn’t believe in normal bonuses and instead, you get a go at the Mega Reel. This is a staple at Jumpman casinos. It was my 6th time at the Mega Reel and somehow I knew I was going to land on 50 Starburst spins. As if it was magic I received the 50 spins on Starburst and went straight to spinning the reels. On Starburst I managed to win a total of £13.26, which I guess wouldn’t be too bad if I didn’t have to wager these 65 times to convert them to real money.
As you continue using the site, you will unlock more goes at a similar Mega Wheel (with smaller prizes) but these too carry the 65x wagering requirements.
Having a look around the site, I also noticed that a few provider tournaments going on. So if you’re a fan of Yggdrasil’s or Pragmatic Play’s drop and win, you will find these at WinWindsor.
Significant terms and conditions
- New players only.
- Min deposit £10.
- Max bonus: £1,000.
- 65x wagering requirements.
- Max bonus equal to lifetime deposits (up to £250).
Full terms and apply.
Dekstop players can enjoy a wonderful and rich experience with more than 1,300 slots machines, live roulette, bingo and many more!
We offer a large selection of games from the leading software developers. If you have a favourite, it is likely that you can play their games here.
Browse our games to your hearts content and find the ones you like. You can add them to your favourites list, so they can be accessed even faster.
There is a decent selection of slots at WinWindsor from providers such as NetEnt, Yggdrasil and Pragmatic Play. However, I did miss my usual Play’N GO and Microgaming favourites. What is worse, is probably not being able to look through these games well. The categories seem to be populated at random. I wanted to play Easter Island 2, which has just been released, yet I couldn’t see it in the ‘newest’ section.
The search bar is tiny, and on mobile, it doesn’t work. You can’t even search for games via the provider. I ended up going through the whole A to Z list hoping some slot catches my eye.
There are also a few live casino games available but this is quite a small selection. Since Live Casino is provided by Pragmatic Play, you will only find some variations of Roulette and Blackjack.
Desktop game information
Total number of desktop games: 1335
Total number of desktop slots: 1300
Total number of desktop table games: 35
Total number of desktop jackpot games:
Desktop game providers
You can access and play onWinWindsor within mobile devices, trough your browser without downloading anything. Once on the website, it will automatically change itself and fit perfectly your screen to display the games either on full screen or 4/3 to give you the best of the casino games, all of this regardless of where you stand.
When accessing the casino via the Chrome browser on an iOS device, I noticed it was faster than on desktop. However, I had trouble getting around the casino as the links are all closed to each other which meant I sometimes clicked things I didn’t want.
The search bar didn’t work on mobile. I was able to bring up the game but when I clicked on it, nothing happened. It had to be said that once I did settle for a game, the playing experience was very good. I spent quite a long time playing Wolf Gold as I kept landing on the bonus round, and my phone kept its battery and didn’t heat up as it sometimes does.
Mobile game information
Total number of mobile games: 1335
Total number of mobile slots: 1300
Total number of mobile table games: 35
Total number of mobile jackpot games:
Mobile game providers
WinWindsor has some high-quality live tables ready for you. Try out a round of blackjack or maybe give the roulette wheel a spin. You can play classic table games with real-life dealers. This is as close as you can get to Vegas from the comfort of your own home.
Live game information
Total number of live casino games: 10
Live game suppliers
WinWindsor stands with the UKGC and Alderney license guidelines to protect players interest and to keep them safe from addiction.
You have the power to control your playing. You can set for example self-imposed deposit limits for your daily, weekly or monthly deposits. You can do this by contacting us via email or visiting our Responsible Gambling page.
As soon as your request is received and read, we will put the limitations in place. An email confirmation will be sent to you when your limits are set.
About self-exclusion and cool off period, you can settle it from your account, or by sending us an email trough the supportat any time for different period depending on your situation.
Several rules may apply, in accordance with the UKGC guidelines, you will be able to find it all on our term and condition section on site.
You can get in touche with the support by several ways:
- Chat (once registered)
The team will be more than happy to help you with any enquiry.
Clicking on the ‘Contact Us’ link, which is found hidden at the bottom of the page, will take you to the FAQs section instead. It somehow feels like Jumpman doesn’t want you to contact them. Even to eventually find the contact details, you need to go through the list of FAQs.
Once you do, you are then discouraged to send an email and warned against sending any follow up emails. There is no live chat and no phone. The only way to get in touch with WinWindsor is through email.
Email support languages
Live support languages
Phone support languages
WinWindsor requires documents to players before they can enter the casino and deposit, due to the UKGC and all laws linked to gambling in the United Kingdom.
The documentations we need from you at the start or later down the line may include the following:
- Proof of identity
- Proof of address
- Proof of deposit
Getting yourself set up with an account at WinWindsor is easy. There are a total of 3 steps to sign up. In the first two, you give out your usual details. In the third step, you choose a username and password to use during your stay at Windsor.
As soon as you sign up, you will be taken to a page where you can deposit and at the same time an email is sent. Within the email, there is information about the Mega Reel which is WinWindor’s welcome bonus. Here, you will also find information regarding verifying your account. You must do this as soon as possible. Jumpman casinos are known to take some time with verifying accounts, and you won’t be able to ask for a withdrawal before this is done.
To verify, you need to send a copy of your ID, a utility bill and proof of method of deposit by replying to the welcome email. Don’t forget to include details such as username, postcode and date of birth to speed things up.
Alternatively, you can use the document uploader on the site. I found this to be a quicker way as it isn’t the first time my verification documents were somehow forgotten when sent by email. To access the document uploader, simply click on the ‘My Account’ link in the menu and then head over to ‘Upload Documents’ and follow the instructions. Unfortunately, to provide your proof of ID you will need to access the site via mobile (and if using an iPhone, only on Safari) and there’s no way to do it via desktop.
Once uploaded you can see the status of your documents. In my case, it took WinWindsor 2 days to verify the account.
WinWindsor offers a great selection of deposit methods. Pick the one that suits you the best. We have for example Visa, MasterCard, Maestro, Pay by mobile, Paypal, Paysafecard, Neteller, Skrill and Boku.
Depositing methods are slightly limited at WinWindsor but there is the option to deposit either via debit card and even PayPal. I entered my debit card details but here I reminded myself about one thing I hate about Jumpman casinos. That is, not being able to choose how much you want to deposit. There is a set of 5 deposit options (£10, £20, £50, £100 and £200) and that is it. I begrudgingly clicked the £50 button and the Mega Reel was activated as soon as the money hit my account.
Before the withdrawal can be requested the account needs to be verified. WinWindsor will need proof of ID, proof of address and in my case, they also needed a copy of my Debit Card. Once the account is verified, you can request a withdrawal. There is a £2.50 fee attached to every withdrawal. I requested the money and less than 24 hours later the withdrawal was processed with money reaching my account the day after.
Mastercard 1-2 working days, Visa 1-2 working days, NETELLER 1-2 working days, Paysafecard 1-2 working days, PayPal 1-2 working days, Maestro 1-2 working days
Mel has been writing for the past decade covering anything tech from software to gaming. Poker is her card game of choice, and she does enjoy feature-rich slots, but her real passion is competitive FPS games.