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Casino Joy casino review (NZ)

Added by Casino Joy. Information last updated:

100%/$200 + 200 FS

1st deposit bonus

  • 1st deposit bonus 100%/$200 + 200 FS
  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No
Claim bonus »

United Kingdom

License

  • Minimum deposit$10
  • Launched 10/2018
  • Platform Genesis Global
  • Currency$
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatNo
  • Sports bettingNo
-

User rating

4.0

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Online bank transfer Skrill +7
Visa Wire transfer Skrill NETELLER +3
NetEnt Microgaming Yggdrasil Play'n GO +5
NetEnt Microgaming Yggdrasil Play'n GO +5
Evolution Gaming

Casino Joy (NZ) offers a vast array of games – over 1400 – from online slots to jackpots, table games and live casino.

The casino aims to provide a fun and relaxing gaming environment, with plenty of generous promotions and state-of-the-art security.

Our website greets you with a Summery design and interface that is easy to use and navigate around. Of course, there is more to the site’s design than meets the eye.

Players can take advantage of numerous offers and promotions. On top of that, you can also take advantage of a hefty welcome package.

Our site is licensed and regulated by both the Malta Gaming Authority and the UK Gambling Commission, which means that we abide with strict rules and regulations. Our site is additionally protected by SSL encryption technology.

Let the sun come up on your new gaming experience. We are here to bring joy to our players.

Avatar

Casino tester's comment Russell Hughes

Casino tested

Casino Joy’s homepage was clearly designed with an eye on inspiring the sort of delirious fever that came with playing games like Candy Crush; it’s all bold colours and friendly shapes, which was really easy on the eye.

Signing up was pretty simple and I swiftly made my way through the following steps:

Providing a username, email address, and password Filling in my name, gender, location, address, the currency of play, and phone number.

I deposited money using an e-wallet. I find that depositing using a Kiwi MasterCard is fine, but they don’t accept withdrawals back to the card so it’s heaps easier if you use an e-wallet from the start.

Casino Joy’s bonus was pretty generous, even if the x40 wagering requirements were a little high. The sheer variety of bonuses, to be used across the whole site, really made up for it though.

Their games played well and largely without a hitch - except for one small little delay while playing on mobile which could have been managed better.

Customer support was provided through a chatbot on live chat, which is never a solution anyone wants to see, via the phone and through email. I couldn’t get the answer I needed from our friendly bot, so I sent them an email and was helped out eventually.

One thing I didn’t like was their complete lack of a verification process, which left a lot to be desired, and this was the only downside to this experience really.

Overall rating:

4

All new players are welcomes with a generous welcome package worth NZ$1,000 + 200 free spins. Use the below Casino Joy bonus codes to claim offers.

Simply sign up for a Casino Joy account and make a minimum deposit of NZ$10 or more to claim:

  • 1st deposit: 100% sign-up bonus up to NZ$200 + 200 free spins on Starburst
  • 2nd deposit: 50% reload bonus up to NZ$200 when using bonus code WJOY2
  • 3rd deposit: 25% bonus up to NZ$300 when using bonus code WJOY3
  • 4th deposit: 25% bonus up to NZ$300 when using bonus code WJOY4

Follow the below directions to get started in no time

  1. Sign up for a Casino Joy account and verify your account
  2. Make a minimum deposit of NZ$10 or more
  3. Enjoy your bonus
  4. Make more deposits to claim more bonuses
Avatar

Casino tester's comment Russell Hughes

Casino tested

Casino Joy’s bonus was really clearly stated and it’s obvious the casino uses it as a massive calling card, and why wouldn’t you? $1000 and 200 free spins are not to be sniffed at. They also run a $ 100-midweek bonus scheme, as well as a 100% live casino bonus that runs up to $100.

The terms and conditions of the bonus are easy to find. The wagering requirement is x40, which is a little on the high side, while players will be given 20 spins a day to be used on Starburst. Limiting which game you can use your free spins on is a little ‘bah humbug’ of them, but who are we to look a gift horse in the mouth?

Spins are only valid for 72 hours, so you’d better go clickin’ while the clocks ‘a tickin’. To be eligible for the bonus, players must deposit $10 in one instance. The live casino bonus wagering requirement is also x40.

The mid-week bonus is available at 25% up to $100 and is available every Tuesday. I must say, I really like the breadth of different bonus options available here. Like the rest of them, the wagering requirement is x40.

First deposit bonus code

You don't need a bonus code to claim Casino Joy's first deposit bonus.

Significant terms and conditions

  • New NZ players only, 18+
  • Opt-in required
  • Use the above Casino Joy bonus codes
  • A minimum deposit of NZ$10 applies
  • Bonus is subject to a 40x wagering requirement/li>
  • Max. bet while wagering: NZ$5
  • Various game contributions apply
  • Skrill and Neteller deposits are excluded from bonuses
  • Please gamble responsibly.

Full terms and bonus terms apply.

Extra and no deposit spins

In addition to your welcome deposit bonus you also receive 200 free spins on Starburst.

You will be credited with 20 Extra Spins for 10 consecutive days from the first day after you make your qualifying deposit.

Any winnings generated from these spins are subject to a 40x wagering requirement.

VIP / Special promotions

Tuesday Pool Party Make a deposit on Tuesday and earn a bonus of up to NZ$100. The minimum deposit is NZ$10.

Weekend Freebie

Players making a deposit and playing on Casino Joy during the week will be eligible to receive the Weekend Freebie.

An email will be sent out on Thursday, and players will get their surprise gift which they can use until Sunday.

Casino Joy has a repertoire of over 1,400 games from the best game providers in the gaming industry.

Their games pages are populated with NetEnt, Yggdrasil, Microgaming, NYX and Evolution Casino productions, in various categories such as slots, progressive slots, table games and live casino.

As a player, you can pick between online slots, card and table games, jackpots and live dealer games.

To help you navigate around our massive game library, you can browse games by filters. You can also search games by name.

Amongst some of the hottest games on offer, there is Book of Dead, Gonzo’s Quest, Rainbow Jackpots and Reactoonz 2.

Jackpot fans have plenty of games available at their fingertips, including Divine Fortune, Holmes and the Stolen Stones and Reel King Mega.

Avatar

Casino tester's comment Russell Hughes

Casino tested

Casino Joy seems to really push their slot games, so I had a bash on those first. I hit up Fire Joker, and straight away I liked how their lowest bet was 10c which meant I could give it a really good go and not worry about spending too much money.

Fire Joker is the most old-school slot game I’ve seen playing online. There are no bells and whistles, which is ironic for a game with joker in the name, and there are just three reels. This is like a real, physical one-armed bandit. Overall, it feels like a pretty limited experience so I headed off in search of more excitement.

SUPER LION. If that name isn’t going to excite anyone, I don’t know what you’re doing in this online world. I had to click on it, and of course, I wasn’t disappointed. It had space! It had ancient Greek symbols! It had SPACE LIONS and it had cheap spins (plus a $5k jackpot)! I won a few times, didn’t get anywhere near the jackpot, and left those strange shores for the good old live casino.

European roulette was first up, with a $1 minimum bet. After a few rounds of red or black, I threw a few chips on the numbers and managed to come away with a good $20 win - so I quickly bailed and hit up some blackjack.

Do you know those days when the dealer just has the right cards every single time? Yeah, that just happened to me - blowing my roulette profit out of the water. Aside from the crushing disappointment of the loss, all the games played well and the dealers were really friendly.

Desktop game information

Total number of desktop games: 1400
Total number of desktop slots: 1300
Total number of desktop table games: 100
Total number of desktop jackpot games: 70

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO IGT Quickspin Evolution Gaming Red Tiger Oryx Gaming

You can play at Casino Joy without having to download any software, and you’ll be able to play on more than 1,400 titles simply by visiting Casino Joy from your mobile device.

As a result, there are no mobile casino apps to download. Simply head to the site from your phone’s or table’s web browser to pick up where you left off.

All the games are fully optimised and responsive to adapt to a variety of screens.

Avatar

Casino tester's comment Russell Hughes

Casino tested

Casino Joy on mobile was well laid out and easy to navigate, with big buttons and clear signposting. I played a few spins on Book of Dead over 4G, which worked perfectly. I thought the live casino might present a bit more of a problem, and there was a little bit of lag - although nothing serious.

The one issue I had was that there was a delay between clicking play and the game load screen coming up, which could leave some users thinking their click hadn’t registered. That’s a bit of a problem but it’s not a major one - all in all Casino Joy did a good job with that.

Mobile game information

Total number of mobile games: 1400
Total number of mobile slots: 1200
Total number of mobile table games: 200
Total number of mobile jackpot games: 20

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO IGT Quickspin Evolution Gaming Red Tiger Oryx Gaming

Casino Joy includes a substantial number of live casino games, allowing you connect and play with a live dealer for that real casino feel.

You will find quite a Roulette and Blackjack variants, as well as the ever-popular Texas Hold ‘Em, Baccarat, and others.

All the games are supplied by leading supplier Evolution Gaming, so you can rest assured that you are playing some of the finest games in the industry in a live studio setting.

There is no need to head into town to enjoy the live gaming experience. You can chat with the dealer as well as other players as you play along.

Most importantly, these games are available around the clock.

Live game information

Total number of live casino games: 84

Live game suppliers

Evolution Gaming

We want you to play for the right reason: to have fun. However, gambling can be addictive and we want you to keep on top of your game. In our responsible gaming section, you'll find:

  • Self-assessment test
  • Deposit limits
  • Reality checks
  • Temporary or permanent account closure
  • Self exclusion
  • Links to problem gambling treatment organisations and gambling content filtering systems

If you don’t find the answers to your questions under our Help or FAQ section, you can easily get in touch with a member of our customer support team.

Our Support team is available daily from 08.00 - 1.00 AM GMT via live chat, email and phone.

Avatar

Casino tester's comment Russell Hughes

Casino tested

Straight away I am not too happy with Casino Joy’s live chat options because they use a chatbot, not a real person. While you may get the answers you were looking for, this feels like a really lazy cop-out by Casino Joy that isn’t built with the user in mind. I wanted to find out if I needed to verify my account to withdraw money, so I decided to send them an email. I could have also phoned, but they only have a European number available.

Casino Joy got back to me in about five or six hours, which isn’t rapid but the human touch was nice, and they answered my question as well as providing an update on my withdrawal - which I didn’t ask for. If I’m honest, that’s saved Casino Joy’s customer service rating.

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, Swedish, German, Norwegian

Live support languages

-

Phone support languages

-

Before you can play on Casino Joy, you need to sign up and verify your account and identity.

You can transfer documents safely within the casino after you have logged in. We'll be asking you for these documents during our KYC (Know Your Customer) check:

  • Proof of ID (passport, ID card or driver's licence)
  • Proof of address (an official letter with your name and address)
  • Proof of banking method (the exact specs vary between payment methods)
Avatar

Casino tester's comment Russell Hughes

Casino tested

At no point was I asked to verify my account or upload any documents. The only message I got on screen was that verification wasn’t required of me at that time.

In order to facilitate deposits and request withdrawals, we have made available a number of payment methods.

New Zealand casino players can opt for bank cards including debit and credit cards, e-wallet options as well as direct banking solutions.

Avatar

Casino tester's comment Russell Hughes

Casino tested

As I mentioned previously, I used an e-wallet for my deposits and withdrawals as a MasterCard doesn’t work when you want to get your cash back. I don’t know if this is an NZ thing or not, but folks, stay away from MasterCard - trust me.

There was no deposit fee, which is nice, and it all went through without a hitch. A $3 withdrawal fee on my $50 seemed a little steep though, but I guess that’s the price you gotta pay.

Depositing methods

Mastercard Visa Online bank transfer Skrill Trustly Paysafecard PayPal Boku Maestro EcoPayz INSTADEBIT

Withdrawal methods

Visa Wire transfer Skrill NETELLER Trustly PayPal Maestro

Withdrawal times

Mastercard 0-2 working days, Visa 0-2 working days, Wire transfer 0-2 working days, Skrill 0-2 working days, NETELLER 0-2 working days, Trustly 0-2 working days, PayPal 0-2 working days, Maestro 0-2 working days


Casino tester's profile

Avatar

Russell Hughes

Russell Hughes

I'm a trained journalist but I'm also passionate about writing - just ask my mum about the hand scrawled books I created when I could barely string a sentence together! I've found enjoyment and passion on a number of projects; sport, music and travel. Stepping into casino reviews is the logical next step for me.

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First deposit bonus: 100%/$200 + 200 FS

Wagering: 40x (B)

Bonus code: -

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