Casino Planet casino review NZ
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Casino Planet casino review (NZ)

Added by Casino Planet. Information last updated:

100%/$300 + 200 FS

1st deposit bonus

  • 1st deposit bonus 100%/$300 + 200 FS
  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No
Claim bonus »

United Kingdom

License

  • Minimum deposit$10
  • Launched 06/2020
  • Platform Genesis Global
  • Currency$
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatNo
  • Sports bettingNo
-

User rating

4.0

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Skrill NETELLER Trustly +5
Visa Skrill NETELLER PayPal EcoPayz
NetEnt Microgaming Yggdrasil Play'n GO iSoftbet +6
NetEnt Microgaming Yggdrasil Play'n GO iSoftbet +5
Evolution Gaming

Casino Planet (NZ) is a brand-spanking-new casino forming part of the Genesis Global brand. Take a step towards a universe brimming with the best slots and games by leading software providers.

This NZD casino is not short on generous casino bonuses, regular promotions or friendly support. On the contrary, our main aim as part of the Genesis Global Ltd group is to provide players with a safe and secure platform.

Licensed and regulated by both the Malta Gaming Authority and the UK Gambling Commission , you can rest assured that this NZ casino operator abides with strict rules and regulations.

All the games on offer use a random number generator which guarantees fairness and impartial results.

From the moment you land on the website, you’ll be greeted by a stunning neon-coloured interface. These various shades of blue and purple are easy on the eye and provide a relaxing atmosphere. This fact makes it easier to find just what you are looking for.

Since there are over 1,700 casino games on offer, finding just what you are looking for might prove daunting at first.

However, the games have been categorised, and a convenient search function has been added to help you find just what you need.

Keep on reading to learn more about Casino Planet.

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Casino tester's comment: Russell Hughes

Casino tested

As the name might imply, Casino Planet is a bold, glitzy, futuristic-styled website that takes you off like a rocket to a planet in the distant future. It comes equipped with a big, enticing homepage and a generous welcome bonus of $1,500 and 200 free spins.

Signing up to Casino Planet was pretty easy. I was asked to pick a username, enter my email address and pick a password before being made to fill in other details such as full name, address and currency.

The games had a fairly classy feel and worked reasonably well - I had a latency issue with one and a glitch on the live roulette with another. But some winnings on blackjack, roulette and the slots quickly smoothed things over.

Customer support was a bit niggly, the live chat bot didn’t work that well and it took Casino Planet about three hours to reply over email and that response wasn’t the most helpful or personable either.

The mobile site was highly functional and the terms of money withdrawal exactly what you’d expect.

Overall, it was a fun playing experience - once I got over those two issues with the games - and the website looked great and worked well. Casino Planet might not be out of this world, but it’ll do just fine on Planet Earth.

Overall rating:

4

Casino Planet bonus

A humongous welcome package worth NZ$1,500 and 200 free spins await all new sign-ups.

Sign up today and make a deposit to claim the following:

To get started, follow the below simple steps:

  1. Sign up for a Casino Planet account
  2. Verify your account by email
  3. Make a minimum deposit of NZ$10
  4. Receive your first deposit bonus
  5. Make more deposits to claim more bonuses

Free Spins are for Book of Dead and they are credited to you 20 spins per day starting from the moment you deposit.

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Casino tester's comment: Russell Hughes

Casino tested

$1,500 and up to 200 free spins is a headline-grabbing bonus, and Casino Planet made sure that I couldn’t miss out on it - pretty much the first thing they did after I signed up was ask how much I wanted to deposit and whether or not I wanted the bonus.

To be eligible for the bonus, I had to deposit a minimum of $10 in one instance. One of the other cool things about this bonus is that it pays out on your first four deposits - but you do need to wager it 40 times before you can withdraw it or any winnings gained from it.

Given the size of the free bonus and the amount of free spins, I’d say the conditions are pretty fair. This is a generous offer from Casino Planet, it’s certainly headline-grabbing, and they’re going to want to guarantee some form of audience participation from it.

Also, if you deposit via Skrill or Neteller you aren’t eligible for those New Player Welcome Bonus, which seems a little bogus to me. Casino Planet doesn't explain why, either.

Those free spins are credited upon the minimum deposit. You get 20 straight up, and then 20 per day for nine days, to be played on Book of Dead. Please keep in mind that the maximum withdrawal from your free spins in $100.

These wagering requirements and conditions are pretty normal stuff, but I decided not to go with the bonus as slots aren’t really my thing.

First deposit bonus code

You don't need a bonus code to claim Casino Planet's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

Along with your NZ$100 match deposit offer, you also receive 200 free spins on online slot Book of Dead.

Twenty free spins are instantly credited upon making your first deposit. The remainder of the spins will be credited at 20 spins per day over the subsequent nine days.

All free spins are valid for 72 hours upon activated. Winnings generated from these spins are subject to a 40x wagering requirement.

Winnings are capped at NZ$100.

VIP / Special promotions

The invite-only VIP club has been created with the aim of pampering loyal players with various perks and benefits including:

Casino Planet slots and games

With more than 1,700 titles in the game portfolio, picking a game to play first might prove challenging.

The games are of the highest calibre and are provided by the likes of Net Entertainment, Play ‘n GO, Quickspin, Yggdrasil, Microgaming and Push Gaming amongst many more.

Amongst some of the hottest slot games on offer, there is Starburst, Gonzo’s Quest, Piggy Riches Megaways, Fire Joker, Jumanji, Jungle Spirit and Wild Swarm.

The jackpot section is made up of both Daily Drops and Wins and progressive jackpots.

You can try your hand at games such as Mega Moolah, Holmes and the Stolen Stones, Divine Fortune, Pirates’ Plenty and Totem Lightning Power Reels.

If you fancy a break from the reels, you can head to the Casino section. There you’ll find a mix of table and card games, including Blackjack, Roulette, Baccarat and Video Poker.

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Casino tester's comment: Russell Hughes

Casino tested

Casino Planet doesn't really seem to promote one style of game above any other, so I dove into their live casino offering first.

They’ve got a pretty good selection, and a useful navigation bar on the top of the page that’ll take you to roulette, blackjack, baccarat and other games in two shakes of a lamb’s tail.

I played some live roulette for fairly small stakes. I found the display pretty small and cluttered, so I had to enter full screen mode to get a proper look at things. I played a fairly broad sweep of numbers and returned $1.80.

All was going well, however Casino Planet suffered a pretty major glitch and the screen froze just after I played my bets. This meant I couldn’t see the ball on the wheel, or see where its final resting place was; I just had to take their word for it that I won $1.80.

I couldn’t stay too mad for too long, because I was onto a winner with $2 on red. With that, I said my thanks and left for a hand of blackjack.

One thing that would have been useful would be a little note to say which games allowed small stakes and which didn’t - it was just guesswork trying to avoid the high roller games. I landed in one game of blackpack, only to be told my $50 deposit wasn’t enough for them.

I couldn’t find a game that had a minimum bet of lower than $30, so I abandoned my search and headed for the slots - via a virtual blackjack table for a quick hand or two. These ones did allow lower bets, which I was glad about, but I would have preferred to get the live casino experience.

I had a few games of Book of Dead, didn’t really win much and didn’t trigger any bonuses, before giving Mystery Reels a crack. My luck was down and I exited $1 lighter from five 20c spins.

Most of the games played pretty nice, there was some lag on the virtual blackjack when dealing the final card and the glitch on the roulette brings the score down a peg. But in all this is a solid sight with clearly laid out games and a good vibe.

Desktop game information

Total number of desktop games: 1800
Total number of desktop slots: 1600
Total number of desktop table games: 100
Total number of desktop jackpot games: 70

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet Quickspin Evolution Gaming Big Time Gaming Push Gaming Red Tiger Gamomat

Casino Planet on mobile

Players who want to play the best mobile casino games on the go, won’t be disappointed. Our casino site was created using the latest HTML5 technology.

The website has been created and designed with a mobile-first approach so players can enjoy numerous gaming options from smaller screens.

Most importantly, there are no mobile casino apps to download. You can browse to the website and pick up where you left off.

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Casino tester's comment: Russell Hughes

Casino tested

The mobile site was well designed and easy to navigate - they’d clearly put a lot of thought and effort into this side of the casino. There were big buttons that even sausage fingers could hit, combined with their electric blue and futuristic colour scheme, which gave it a really pleasing layout.

On WiFi and 4G things worked well, although it had an annoying habit of kicking me out my account and requiring me to sign back in after I exited one game and entered the other.

I played live roulette and Starburst (a slot game) and was instantly rewarded with a win of $15 from $5.20 spent, which isn’t a bad return in my eyes.

Menu-wise, everything was fairly obviously laid out. There was a search bar and help bar in the top right corner, a menu in the top left and no hidden surprises anywhere.

Mobile game information

Total number of mobile games: 1700
Total number of mobile slots: 1500
Total number of mobile table games: 100
Total number of mobile jackpot games: 30

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet Quickspin Evolution Gaming Big Time Gaming Red Tiger Gamomat

Live casino games

Live casino fans will be thrilled with the games in the casino’s portfolio. The games are powered by Evolution Gaming.

You can play classic titles including Live Blackjack, Live Roulette, Three Card Poker and Live Baccarat. Alternatively, you can try your hand at the new TV-show games, including Deal or No Deal, Super Sic Bo, Monopoly Live, Lightning Dice and Football Studio.

The games are all hosted by professional dealers and croupiers for an authentic casino experience.

Live game information

Total number of live casino games: 80

Live game suppliers

Evolution Gaming

Safe gambling – is Casino Planet casino safe?

Gambling is a form of entertainment, which is meant to be enjoyed responsibly. If playing isn't fun anymore, it is time to stop. Gambling is not an easy way to make money, it will not solve your problems, and you shouldn't ever play with money you can't afford to lose.

If you ever feel uncomfortable with your gambling patterns, you can always avail yourself of the following options:

We are here to help you and make things easier for you. If we notice that you are exhibiting signs of problem gambling, we'll contact you to discuss such options as deposit limits or other restrictive methods.

Support

The Casino Planet customer support team is available to answer any questions you might have. There is also a dedicated FAQ page that covers a massive range of topics.

You can get in touch via one of the following methods:

Avatar

Casino tester's comment: Russell Hughes

Casino tested

I tapped on the help bar and got the choice of browsing an FAQ section, a phone number, an email address and a live chat.

I chose live chat and got a customer support bot, which was… interesting. I hate customer support bots, I feel like they’re a cheap option and they never quite help me in the way I need. I wanted to know about withdrawal options and it did help with that, but the process was laborious and just not that great.

I sent them an email asking about the minimum and maximum withdrawal limits. I got an email back acknowledging my question almost instantly, which I feel is a nice touch, but I had to wait about three hours for a reply. The live chat option is quicker, but email may provide more information. However, my interaction was hardly personable as I was just directed to an area of Casino Planet's website in order to solve my query.

Site languages

English, Finnish, German, Norwegian

Email support languages

English, Finnish, German, Norwegian

Live support languages

-

Phone support languages

-

KYC & Documents

We are obliged by law to verify our players' age and identity. We do checks electronically and automatically, which can be enough in most cases.

There is some information that we are unable to verify automatically and will need extra documentation for. You'll be asked to send in the following identifying documents:

Documents are transferred securely and will be handled properly by our experienced staff.

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Casino tester's comment: Russell Hughes

Casino tested

I was never asked for any proof of ID, despite creating an account and depositing money. Casino Planet just asked for an address, name and date of birth, but they never required me to use any form of identification to create an account, deposit money or make a withdrawal. You’d expect to be asked for some sort of ID, and it’s disappointing that they didn’t. fabricated.

You could read the casino’s license and registration information in the About Us page, although the footer text was light blue on a dark blue background and that made it really difficult to read.

Banking

We accept a variety of popular payment methods including the following:

Most of our deposit methods are instant and all are free of any and all fees.

Avatar

Casino tester's comment: Russell Hughes

Casino tested

I was charged a $3 withdrawal fee of $50, which I feel is pretty steep, but apart from that my withdrawal request went pretty smoothly. You have to withdraw to the method you deposited in, which was fine by me.

I used my mastercard to deposit money, which was a painless process, and it all went into my account pretty smoothly.

Casino Planet say it’ll take up to 72 hours for a credit/debit card withdrawal or bank transfer, but an instant payment to E-wallets, so maybe that’s the way to go in future.

Depositing methods

Mastercard Visa Skrill NETELLER Trustly PayPal Boku Maestro EcoPayz Pay by Mobile

Withdrawal methods

Visa Skrill NETELLER PayPal EcoPayz

Withdrawal times

Mastercard 0-2 working days, Visa 0-2 working days, Skrill 0-2 working days, NETELLER 0-2 working days, PayPal 0-2 working days, EcoPayz 0-2 working days


Casino tester's profile

Avatar

Russell Hughes

Russell Hughes

I'm a trained journalist but I'm also passionate about writing - just ask my mum about the hand scrawled books I created when I could barely string a sentence together! I've found enjoyment and passion on a number of projects; sport, music and travel. Stepping into casino reviews is the logical next step for me.

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First deposit bonus: 100%/$300 + 200 FS

Wagering: 40x (B)

Bonus code: -

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