Casino Room New Zealand is a leading online casino operator which has been in operation since 1999. It has since risen through the ranks to become a reliable and trustworthy operator in the online gambling industry.
Known for treating players like VIP’s from day one, Casino Room is a long-established casino boasting a huge array of fully responsive games from top suppliers that look great whatever your device.
With more than 1,000 casino games on offer, including popular slot games, card and table games as well as live dealer titles, we offer players a safe and secure platform to enjoy either on desktop or on go on your smartphone or tablet.
Besides the generous welcome offer, you can also take advantage of numerous promotions and offers, including match deposit offers, free spins and the opportunity to win big prizes.
Our casino site is licensed and regulated by the Malta Gaming Authority, a reputable gambling body in Europe. It ensures that the casino meets all safety protocols including the application of SSL encryption technology, responsible gambling tools and much more.
Keep on reading to learn more about Casino Room.
An alternative to prioritising wagers and winning real cash, some casinos are changing the narrative by incorporating challenges and leaderboards to make gaming incredibly immersive and memorable. One online casino delivering this unique proposition is Casino Room. This gambling destination takes it a notch further by establishing a nexus between old and new players to the gambling scene. Now, does Casino Room live up to the hype and expectations? Find out in the following paragraphs.
Heading to the site as a first-timer, I'd have to say the scenery and the site's user interface scream perfection! Featuring a white and blue colour scheme, Casino Room exudes this "chill" vibe. Here, players may not find it daunting to make sense of text written on the site as they're easy on the eyes with an alluring feel.
Scrolling down, I got up to speed with the different slots on offer. I'll have to award Casino Room high marks on this one, as this isn't standard practice at other online casinos. However, to gain unfettered access to the site, I had to sign up.
There are two legible options on Casino Room's homepage at the top "Join Now" and "Login." Clicking the former, I immediately saw a message indicating a three-step registration form. A tap on the "Start Now" icon, and I got redirected to another page. The first registration step was my email with a checkbox underneath for promotional emails, and I left that unchecked.
A smooth transition effect ushered me to the second phase - "Choose Logins." All I did was input my preferred password (at least eight characters, including letters, digits, and specific symbols) and phone number.
Details required from me on the final page were the usual; my first name, last name, gender, postcode, city, home address, and birthdate. After I’d done all that and clicked the "arrow" icon to my right, the registration process was complete, or so I thought.
Well, there was an extra step to take; activating my casino account with the activation code sent to my email address (more on this at the verification and documentation section).
Overall, Casino Room makes good on its promise of seamless account creation in three easy steps. Next, let’s read the “room” at Casino Room.
Get started on the right foot with a generous welcome package. There is no need for Casino Room bonus codes in order to claim this offer.
Sign up for an account to claim:
- 100% deposit bonus up to NZ$1,500 + 100 Free Spins
Follow the below steps to get started right away:
- Register for an account to get a Casino Room login
- Verify your account by email
- Make a minimum deposit of NZ$15
- Your welcome deposit offer will be credited to your account
Upon account activation, the site instantly redirected me to a page that brought me up to speed with the bonuses present. You can decide to pick the bonuses, skip extras entirely, and go through the bonus terms on this page.
After going through the bonus terms, I forgot to go back and click the "pick bonus" option. All efforts to get this option once more proved abortive. NZ players may want to keep their eyes peeled for the "pick bonus" option as you may not be able to trigger first-time bonuses without towing that path.
However, there's a legible "Choose Your Bonus" section on the deposit page just under the "Change Amount" area. Clicking the former, I got two options; "Enter Code Manually" and "No Code." Since I wasn't aware of any bonus code, I left this section out, going with the default. Later, I got to realise that clicking that option generates a bonus code "CASINOROOM." If wishes were horses, I'd swiftly rectify this error.
Nonetheless, I left to try out the slots and other live dealer games on offer.
First deposit bonus code
You don't need a bonus code to claim Casino Room's first deposit bonus.
Significant terms and conditions
- New Kiwi players only, 18+
- A minimum deposit of NZ$15 applies
- Bonus is subject to a 35x wagering requirement
- A maximum bet of NZ$5 applies
- Skrill and Neteller deposits are exempt from the offer
- Please gamble responsibly
Extra and no deposit spins
Along with your NZ$1,500 welcome deposit offer, all new players also receive 100 free spins.
The first 20 spins are credited immediately on online slot Starburst. The remainder of the spins will be credited at 20 spins daily on online slot Viking Voyage.
Winnings generated from these free spins are subject to a 35x wagering requirement. All winnings are capped at NZ$100.
VIP / Special promotions
Players eligible for the Casino Room VIP program will be contacted once they have met the minimum deposit threshold.
Players can avail themselves of more than 1,000 various casino games, including online pokies, software-based card and table games, jackpots and live dealer games.
To help you navigate the big collection of games, you can browse by game preference or else, by using the search tab to search for a game by name. On top of that, you can also find a range of instant-win casino games, including online scratch cards, online bingo and dice games.
The biggest majority of the games is made up of online slot games. These include the likes of Starburst, Book of Dead, White Rabbit Megaways and Extra Chilli Megaways amongst others. All of the games are provided by leading game suppliers and come in a variety of themes, payline and reel setup.
Players fancying their chances at winning a jackpot have access to a mix of daily drops and wins as well as network jackpots. These include Mega Moolah, Holmes and the Stolen Stones, Jackpot Raiders, Piggy Riches Megaways, and Divine Fortune amongst others.
For a slower pace of gaming, you can also avail yourself of the numerous card and table games, including video poker, blackjack, roulette and baccarat.
At Casino Room, players are spoilt for choice with the heaps of slots and other games on offer.
Casino Room divides games into different categories, including Hot Games!, New Games, Slots, Live Casino, Jackpot Games, and Table Games. Clicking the "All Games" option underneath these categories brings you up to speed with the Scratch Card and Bingo Games available.
Feeling lucky, I headed to the "Hot Games!" section to place bets hoping that I'll get some "Hot" winnings. "Sweet Bonanza" by Pragmatic Play was the first slot I tried out. Here, it's pertinent to note that this game gives off this "candy" milieu with its upbeat background track. Making ten $0.2 spins, I made $1.22 here. Although my winnings were significantly meagre, the volatility this game possesses is impressive.
Trying out the new game "Mighty Kong" (another one from Pragmatic Play) was my undoing. Reminiscent of the stellar movie "King Kong," there was nothing impressive about this slot. Making seven $0.50 spins, I didn't make any wins - weird. Well, better luck with King Kong next time, I guess.
I always save the "Live Casino" section for last because it's one category that triggers nostalgic memories from land-based casinos I visited in times past. Trying out "Live Craps" powered by Evolution ushered me to a page with a live commentator present. Here, there's a live chat feature available to interact with other players and an artificial arm that automatically throws the dice across the crap table, making the job of a shooter (at land-based casinos) somewhat obsolete. Placing a total of $5, I won nothing. Overall, my highlights here were the features, not my winnings. I'll try some other time.
Desktop game information
Total number of desktop games: 1000
Total number of desktop slots: 792
Total number of desktop table games: 73
Total number of desktop jackpot games: 23
Desktop game providers
The Casino Room mobile casino site is fully accessible across a wide range of operating devices. You can visit the site directly from your phone or tablet's web browser.
On Casino Room, there's no downloadable app. While the presence of an app might be a deal-breaker for some players, I didn't have any issue with its absence cause the site makes gameplay seamless and immersive.
For me, the colour scheme and wallpaper design make everything look perfect. Besides that, icons are legible and easily accessible. Another feature I find pretty nifty is the "Search Games" feature. Although this is standard practice at other online casinos, the positioning of this bar makes it distinct. Want to play games immediately without going through the hassle of checking the different gaming categories? You have things sorted with this feature.
Compared to many other online casinos I’ve used, load times for games here rank pretty high. For instance, the slot "Mighty Kong" had a game load time of just ten seconds; remarkable, right?
I put on my “critic” goggles to spot errors on the site, and I saw a minor drawback. While I'll let this slide, there's a noticeable absence of the "previously played" category. With this feature present, players can easily track slots and table games they recently ran. I hope the programming team at Casino Room makes this feature available soon.
Overall, Casino Room did its homework; everything fits nicely.
Mobile game information
Total number of mobile games: 950
Total number of mobile slots: 750
Total number of mobile table games: 73
Total number of mobile jackpot games: 23
Mobile game providers
Our Live Casino section is powered by leading software game provider Evolution Gaming, which means that entertainment is well taken care of.
You can enjoy games such as Live Blackjack, Live Roulette and Live Baccarat. However, there is a new generation of live dealer titles, including Live Deal or No Deal and Live Crazy Time. These games are fronted by professional croupiers and dealers so you can enjoy an immersive experience.
Live game information
Total number of live casino games: 33
Live game suppliers
At Casino Room, we take the issue of responsible gambling seriously and are committed in providing a responsible gaming service for all players.
Gambling is a form of entertainment, but for a small group of people, gambling can develop into a problem.
We have created the following tools and options to help you stay in control of your gambling:
- Personal Limits
- Time Out
- Reality Check
- Autoplay Limits
- Session Time Limits
If you or a loved one, require professional support and assistance, you can get in touch with leading organisations, such as Gamblers Anonymous.
Our customer support team is available around the clock to answer any questions or concerns you might have, via live chat, Skype, phone or email.
Ease of access is everything, and the same rings true for customer support at Casino Room.
With Casino Room, you may not need to head to various gambling forums to register your displeasure. You can reach customer support easily via live chat, email, and phone on this wagering platform.
You’ll find Casino Room’s support email address and phone number if you click on "Frequently Asked Questions'' present at the bottom part of the site. You can also check solutions to previous complaints there.
Accessing the live chat is seamless. On Casino Room, there's a "chat box" icon present at the right bottom corner of your screen. When I had issues with bonuses, tapping this option redirected me to a page prompting me to input my name and email address. Clicking "Start the Chat" grants you access to air your complaints to an actual support agent. Here, the customer service representative resolved my issues instantly with prompt and courteous replies. Additionally, you have the luxury to "like" or "dislike" the support service rendered to you.
Using emails, however, I got a reply in under 90 minutes. If you're looking for something faster and practical, live chat is the way to go.
English, Swedish, German, Spanish, Dutch, Hungarian, Norwegian
Email support languages
English, Swedish, German, Spanish, Hungarian, Norwegian
Live support languages
English, Swedish, German, Spanish, Hungarian, Norwegian
Phone support languages
English, Swedish, German, Spanish, Hungarian, Norwegian
As a licensed operator, we are obliged by law to carry out verification checks of our players’ age and identity.
From the moment you make your first deposit, you’ll be requested to send in relevant documentation, which satisfy our regulatory and legal requirements:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Registration on Casino Room is seamless with a three-step form that took me through the usual details ranging from my email, number, gender, birth date, house address, postcode, and city.
The final step to access the site was to input the activation code sent to me via email. Well-done Casino Room for adding this extra bit of security to the registration process, as this isn't a common occurrence with other online casinos. Gaining access to the site for the first time, I got a welcome email hinting at the bonus offers to expect.
Going the extra mile to see whether the submission of documents was a requirement, I couldn't find any area for document uploads, so I left it at that.
Kiwis can opt for a variety of payment methods, including bank debit and credit cards, e-wallets and prepaid cards amongst others.
Casino Room's payment options are flexible, with most Kiwis using them in their day-to-day activities. Notable mentions here include NETELLER, Visa, ecoPayz, and MasterCard.
Besides making games readily available, online casinos make the deposit process very easy to garner casino revenue. For withdrawals, however, the process could be daunting; verification documents and other info may be required. Here’s how Casino Room fares in this aspect.
For deposits, a tap on the "+" icon at the top right corner of my screen got me up to speed with the various deposit methods available. Choosing "Visa" landed me on a page to input details, including a deposit amount and my card details. After a transaction process time of 30 seconds, Casino Room credited my account almost instantly.
To make a withdrawal request, I had to click the "Cash Out" option under the "Hamburger" menu. Here, my card details were already present, so, filling in my desired amount, a click on "Withdraw" queued in my withdrawal request for processing.
Casino Room tags withdrawal requests as "Pending Cashouts," and it appears up to the moment it's processed by the payments team. Also, there's the option to cancel pending requests, resulting in funds getting returned to your account.
My bank account got credited in three hours! Yes! You heard that right, and I'll have to say this is the fastest I've seen an online casino release funds, stellar!
In all ramifications, Casino Room demonstrates perfection, and as I critically revisit each aspect in my head, I’m unable to pinpoint any significant drawback. Can they maintain this form for long? Time will tell.
Mastercard 1-24 hours, Visa 1-24 hours, Skrill 1-24 hours, NETELLER 1-24 hours, Trustly 1-24 hours
Casino tester's profile
Ijeoma holds a master's degree in Management from the University of Waikato, New Zealand and had previously worked as an Agricultural Development Consultant before her current role as a professional content creator and reviewer.
She's been an avid writer for six years and counting, with a penchant for delivering well crafted, engaging content. Armed with a diverse background, she has ghostwritten multiple SEO articles on a broad range of topics, including top-ranking and converting articles on iGaming and live casinos.
Headed into a land-based casino for the first time while on a vacay in Aussie a few years ago. Pokies were easier to get on as a novice and marked the start of her passion for slot machines. Lately, she prefers spending time playing multiple roulette variations. Her evolving interest in casinos led her to the vast world of live casinos and iGaming, a favourite past time she indulges in when she’s not writing or with family.