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Casoola casino review (NZ)

Added by Casoola. Information last updated:

100%/$300 + 200 FS

1st deposit bonus

  • 1st deposit bonus 100%/$300 + 200 FS
  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No
Claim bonus »

United Kingdom

License

  • Minimum deposit$10
  • Launched 02/2020
  • Platform Genesis Global
  • Currency$
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatNo
  • Sports bettingNo
-

User rating

4.0

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Skrill NETELLER +5
Visa Skrill NETELLER Trustly +3
NetEnt Microgaming Yggdrasil Play'n GO +8
NetEnt Microgaming Yggdrasil Play'n GO +8
Evolution Gaming

Casoola (NZ) is the casino built by robots for robots and humans (and androids, and humanoids, and all other denominations really).

The robot running the show here is Caszilla, a ten-metre petBot who is as lovable as he is clumsy.

The inhabitants of Casoola chase Caszilla about town in search of Bonuses, promotions and much more!

In addition to Caszilla, Casoola is also home to Spike, a human who got sucked into this chaotic robot underworld after a VR experiment didn’t turn out as planned (insiders blame Caszilla for this).

Spike is next door neighbour to the two brothers, Armando and Fernando, and lives opposite Wiktoria, the robot who knows it all and is in charge of support. Sgt John Tango, aka JT, is the Protector who oversees security at Casoola.

Now it is time for you to check out this fair little robot city and see what you can find. We have generous bonuses, great selection of games, top-notch service and a welcoming atmosphere.

Avatar

Casino tester's comment Ijeoma Esther

Casino tested

Colourful and attractive best describes robot-themed Casoola Casino. Like some other online gaming sites, there are drawbacks to note, so you may want to keep your eyes peeled.

One noticeable feature of this casino is its simplicity. With simple, measured scrolls, you can access various sections of this site—games, bonuses, payment methods, and other relevant information.

Signing up for the first time, I had to fill a two-page design form. Information needed on the first page was pretty basic, including username, email, and password. The second page required details like my first name, last name, gender, birth date, address, postal code, play currency, city, and mobile. The details are all compulsory, so you can't leave any blank. That said, signing up was a breeze, and I completed the process in 3 minutes.

Even though my first deposit was instant, I did a little bit of experimenting with my funds. Did it go well or bust? We’ll see!

Overall rating:

4

Caszilla is the one who brought bonuses to the robotic world of Casoola. Thanks to Caszilla messing up the wiring, Casoola is now a real robot world with real-world bonuses.

The Robots welcome you to their fold with a welcome package worth NZ$1,500 + 200 free spins. Here's what the welcome package includes:

  • 1st deposit: 100% match bonus up to NZ$300 + 200 free spins on Reactoonz
  • 2nd deposit: 50% reload bonus up to NZ$400 when using bonus code WCASOOLA2
  • 3rd deposit: 25% deposit bonus up to NZ$400 when using bonus code WCASOOLA3
  • 4th deposit: 25% deposit bonus up to NZ$400 when using bonus code WCASOOLA4

To get started, follow the below simple steps:

  1. Sign up for a Casooola Casino account
  2. Verify your account by email
  3. Make a minimum deposit of NZ$10 or more
  4. Your welcome bonus will be credited to your account
Avatar

Casino tester's comment Ijeoma Esther

Casino tested

Once I signed in, a pop-up read "Meet the new bots on the block,” and just under, I saw a phrase prompting me to "Deposit for $1500 + 200 FREE SPINS." To be fair, I consider this offer sweet as, thumbs up, Casoola!

Remember the experiment I hinted at earlier? Well, here’s what I did.

I tried two options on the deposit page: ticking the "I want a bonus" box for the first deposit and going without for the second one.

For my first deposit, I went with NZ$30. Clicking the "I want a bonus" box offered me two values: first deposit bonus 100% up to $300, or first deposit live casino bonus 100% up to $100. After making the deposit, I chose the first option and noticed a 100% increase in my initial deposit amount translating to NZ$60. However, my real money balance was NZ$0, and my bonus balance NZ$60.

Not ticking the bonus option on my second deposit was different. After I made a NZ$20 deposit, I saw that it boosted my real money balance, not the bonus one.

Kiwis may want to note that applying for bonuses only credits your bonus balance. Also, the live casino section is only played with real money. If you have funds in your bonus balance only, you won't be able to place bets or set wagers there.

One drawback for me with the bonus terms and conditions was Skrill and NETELLER’s deposits weren't eligible for welcome bonuses; a New Zealand thing maybe?

First deposit bonus code

You don't need a bonus code to claim Casoola's first deposit bonus.

Significant terms and conditions

  • New NZ players only, 18+
  • A minimum deposit of NZ$10 applies
  • NZ$5 max bet using bonus.
  • Bonuses are subject to a 40x wagering requirement
  • Skrill + Neteller excluded
  • Please gamble responsibly

Full terms and bonus terms apply.

Extra and no deposit spins

In addition to the welcome offer, all depositing players receive 200 free spins on online slot game Reactoonz.

20 free spins will be immediately credited to your account, followed by 20 free spins for the subsequent nine days.

Any winnings generated from these free spins are subject to a 40x wagering requirements, and capped at NZ$100.

VIP / Special promotions

VIP Players at Casoola get:

  • Personal Account Manager
  • Bonuses and Promotions
  • Monthly VIP Prize Draw
  • Personalised Birthday Presents
  • Personal Withdrawal Plan
  • Exclusive Holiday Packages

At Casoola, thousands of games are available as are the quick payments, top notch security and scintillating mobile casino.

Try one of the multitude of games available, brought to Casoola by the best providers in the industry such as Yggdrasil, NetEnt, Evolution Gaming, NYX, Microgaming, Red Tiger, Push Gaming, Skywind, Relax Gaming, GAMOMAT and Play’n GO.

You can easily find the games you are looking for, as the games are divided into several categories. You can even browse them by developer of just search them by name.

Have a look at the jackpots section which offers truly huge payouts if you trigger the right winning combo – and practise a little robot dance in case you really hit the Big One.

We also have a Must Fall Jackpots section, where you can find games that have a unusually high jackpot available.

Avatar

Casino tester's comment Ijeoma Esther

Casino tested

There are heaps of games to play on this online casino. On the homepage, you'll find six different game categories. I had my eyes set on slot games, and there are lots of them.

Reactoonz was the first slot I had a run with for two reasons; get the touted free games, and increase my winning margins. After game launch, I got this pop-up telling me I had 20 free games - a casino that keeps to its word, eh?

Clicking "OK" shows you the various bonuses and toon symbols needed to trigger them. I had a good feeling about this game and a tap on "Continue" took me to the slot proper.

With my 25 free spins, I got low-value wins on 20 of them which got me all excited. In this slot, I won NZ$3, which wasn't the highest, but okay for me. Now, since I played free spins, my winnings were added to my bonus balance.

I wanted bigger winning margins, so I was on the lookout for another pokie. My search took me to "Super Lion." Hoping for "super" wins, I took a spin. The transition effect got me all excited, but the video slot looked archaic. I was disappointed, but my goal here was to make winnings, so I didn't put much thought into that. As it's a slot featuring ten pay lines, every pay line is worth NZ$0.10, and for every spin you make, they deduct NZ$1. Overall, I took 15 spins without any success whatsoever. Well, for me, the game wasn't as "super" as I thought.

Moving on to the Live Casino section, the "Lightning Roulette" caught my attention, and I gave it a go. The minimum bet value here was NZ$0.40, which accentuates my casino bankroll.

A commentator gives players an update on winning numbers and triggering the "Autoplay" feature lets you play even on the go. The live chat room for players is one of the most interactive I've ever seen on a live roulette table.

About my wins, well, it wasn't great - placed a total of 9 bets and lost everything. I wasn't too happy with this development, but it's just a game, and I'll leave it at that.

Desktop game information

Total number of desktop games: 1600
Total number of desktop slots: 1200
Total number of desktop table games: 300
Total number of desktop jackpot games: 70

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet Quickspin Evolution Gaming Big Time Gaming Push Gaming Ezugi Red Tiger Gamomat

Most of our games are also available on Mobile. You can find all your favourite providers from NetEnt, NYX Gaming Group, Evolution Gaming, Microgaming, Play’n GO and Quickspin right at your fingertips.

We are constantly adding new slots and table games, and all of them can be played on phones and tablets. Casoola runs fast and reliably on any modern device.

It doesn't matter if you have an Android or an iPhone, you can still enjoy our great games wherever you may be. You don't even need to download an app to play. Just hop on our website and you are good to go.

Avatar

Casino tester's comment Ijeoma Esther

Casino tested

Even though a downloadable app would've made things easier, the Casoola site still seamlessly does the job.

One thing I thought clever was the "favourites game" category. Here, the site automatically takes games you like and saves them. Consider the days of looking for that particular game you love over with this pretty nifty feature.

The site's design and usability are top-notch. Unlike some other online casinos with boring designs, Casoola stands out with a design that's both colourful and pleasing to the eye; making it an outstanding combo.

Newbies would find playing games and placing wagers easy with the user-friendly interface on full display.

Nonetheless, there are drawbacks. My balance wasn't updated for bets and winnings until I refreshed the site to get an accurate read. Casoola may want to look into this to avoid players setting wagers above their casino bankroll.

Mobile game information

Total number of mobile games: 1400
Total number of mobile slots: 1100
Total number of mobile table games: 100
Total number of mobile jackpot games: 30

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet Quickspin Evolution Gaming Big Time Gaming Push Gaming Ezugi Red Tiger Gamomat

Casoola is not entirely robotic. We do have a direct link to human resources, where you can play Live Casino games. It is just like playing at a real casino while you get to sit on your couch.

Casoola Live Casino is from Evolution Gaming, the leading name and an industry veteran. You can rest assured that our games are of the highest quality. Play Blackjack, Roulette, Baccarat & More on Casoola.

Live game information

Total number of live casino games: 96

Live game suppliers

Evolution Gaming

Here at Casoola, we want to keep gambling entertaining and safe. We want you to play for right reason: to have fun. Gambling can be addictive, though. We have some tools that can help you limit how much you play or opt out altogether:

  • Tips for responsible gambling
  • Self-assessment test
  • Deposit limits
  • Time limits
  • Closing your account
  • Self-exclusion
  • Links to gambling counselling and treatment
  • Filtering systems to prevent underage gambling

Wiktoria’s support squad is available around the clock, and can be contacted via email, phone or live chat. The support staff is efficient, reliable, knowledgeable, and yes – human.

Casoola is a boisterous world with a top-notch gaming selection, with a less-than-robotic customer service and a variety of payment options. Ready to jump in?

Avatar

Casino tester's comment Ijeoma Esther

Casino tested

Casoola stands out from the rest of the competition, which implies that you probably won't need help. However, for situations that require solutions instantly, there's a "Customer Support Bot" that gives immediate replies.

Chatting with the bot is pretty straightforward. When I had issues on the Live Casino, going to the homepage and clicking the "question mark" symbol at the top right corner of my screen brought a whole range of options.

These options include FAQ, contact us, rules, and chat. It’s advisable to go through the frequently asked questions first to find solutions.

Clicking on chat took me to the "Customer Support Bot" page. Here, I had to key in my first name, last name, and birth date. When I asked questions the reply I got was informative and spot on!

Contacting an actual customer agent is done by clicking the "contact us" options. On this page, I saw a number and email address I could contact anytime. While response times aren't the fastest, replies are courteous and polite, and that's all that matters to me as a player.

Site languages

English, Finnish, German, Norwegian

Email support languages

English, Finnish, Norwegian

Live support languages

-

Phone support languages

-

To comply with the regulations, all Casoola players need to verify their identity and age. To do this, we will ask copies of ID documents when you register. These documents include:

  • Proof of identity
  • Proof of address
  • Proof of payment method

We accept a lot different documents as proof. You can find a list covering them all and instructions on what we need to see on Casoola.

Avatar

Casino tester's comment Ijeoma Esther

Casino tested

The only aspect of documentation I encountered was during sign up. After a successful first time login, I got an email welcoming me to Casoola.

Also, there was no activation link, and although I didn't feel too good about this security-wise, I still went ahead to make deposits and place wagers.

Clicking the "hamburger" icon at the top left of your screen shows a clearly defined "document upload" area under "My Casoola." Opting to upload documents, Casoola didn't need any information from me at the time, but I was told I would be informed if they're required.

After playing a few pokies, making deposits, and some winnings, there hasn't been any prompt to submit documents.

Banking options in Casoola include: Visa, Mastercard, boku, Paysafecard, Skrill, Neteller, EcoPayz and Trustly amongst others.

Avatar

Casino tester's comment Ijeoma Esther

Casino tested

Using my Visa card, I deposited NZ$30 and NZ$20 without hitches. After some seconds of processing, they went through and were available to me instantly.

I think it's a custom of online casinos to allow withdrawals using the deposit method, and Casoola is no exception. No complaints here - looks like a nice touch.

There's a standard withdrawal fee of NZ$3 and compared to some other casino sites; there are no discounts for some payment methods. I consider this a slight bummer - nothing major.

Using my Visa card, my bank account got credited in just under 24 hours. This is the fastest remit time I've ever experienced on an online casino and receiving a notification mail from Casoola tells a lot about how players are given the "VIP" treatment.

With the features present here, being a class ahead in the future is a possibility for Casoola Casino.

Depositing methods

Mastercard Visa Skrill NETELLER Trustly PayPal Boku Maestro EcoPayz

Withdrawal methods

Visa Skrill NETELLER Trustly PayPal Maestro EcoPayz

Withdrawal times

Mastercard 0-2 working days, Visa 0-2 working days, Skrill 0-2 working days, NETELLER 0-2 working days, Trustly 0-2 working days, PayPal 0-2 working days, Maestro 0-2 working days, EcoPayz 0-2 working days


Casino tester's profile

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Ijeoma Esther

Ijeoma Esther

Ijeoma holds a master's degree in Management from the University of Waikato, New Zealand and had previously worked as an Agricultural Development Consultant before her current role as a professional content creator and reviewer.

She's been an avid writer for six years and counting, with a penchant for delivering well crafted, engaging content. Armed with a diverse background, she has ghostwritten multiple SEO articles on a broad range of topics, including top-ranking and converting articles on iGaming and live casinos.

Headed into a land-based casino for the first time while on a vacay in Aussie a few years ago. Pokies were easier to get on as a novice and marked the start of her passion for slot machines. Lately, she prefers spending time playing multiple roulette variations. Her evolving interest in casinos led her to the vast world of live casinos and iGaming, a favourite past time she indulges in when she’s not writing or with family.

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First deposit bonus: 100%/$300 + 200 FS

Wagering: 40x (B)

Bonus code: -

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