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Chanz Casino review (NZ)

User checkmark This listing was updatedLast updated

100%/€100 + 50 free spins

1st deposit bonus

Play here »
  • Bonus code -
  • Wagering 60x (D+B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No

Estonia

License

  • Minimum deposit10€
  • Currency
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
-

User rating

4.3

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Skrill Paysafecard +2
Mastercard Visa Skrill Paysafecard +2
NetEnt Microgaming Yggdrasil Play'n GO +11
NetEnt Microgaming Yggdrasil Play'n GO +11
Pragmatic Play

Chanz Casino NZ is your one-stop-shop for the best games on the online gambling market. As a New Zealand casino, we welcome kiwis and provide them with a stellar service.

As a player you can play quality games by the likes of NetEnt, Red Tiger, Pragmatic Play and Play’n GO amongst others. This means you have access to hundreds of online pokies, card and table games, live casino games and jackpot games.

We hold multiple licenses by prominent authorities in the field, including from Estonia and Sweden. As a result, New Zealanders can sign up, make a deposit and play games.

Besides providing 100% secure payments, we also provide quick withdrawals without any fees or surcharges.

Most importantly, we offer 24/7 customer support so you can reach us whatever the time or the day you require assistance.

Keep on reading to learn more about Chanz Casino.

Avatar

Expert's review Ijeoma Esther

Casino tested

Chanz Casino, a truly social gambling platform, came to the fore some five years ago, boasting a stellar games collection, flexible payment alternatives, and excellent customer support service.

Despite these pretty nifty add-ons, Chanz Casino might not be error-free all through. However, there's nothing wrong with being optimistic, right? So without further ado, let's see what this wagering platform has to offer.

On my first visit, I got myself up to speed with incentives and other relevant information binding Chanz Casino. To be a partaker, a tap on the "Sign Up" icon was just in line with my gambling aspirations on this wagering platform.

Registration on Chanz was one of the easiest I've ever seen. For context, the first and only page required details ranging from First Name, Last Name, Email, and a preferred Chanz Password. Expecting to see a second-page pop-up after clicking the "Let's Go" icon, I was shocked to see myself land on this online casino's welcome page. Swift and easy? Yes!

With a white-turquoise colour scheme, all wagering-related activities should be seamless to perform. Featuring icons that are well placed, matching your device's screen, navigation and hitting the proper menus shouldn't be daunting for Kiwis.

Proceeding to make my first deposit, I encountered something reminiscent of a verification form. If you're looking to know more, read the appropriate sections below.

Overall rating:

4.3

We have prepared a welcome package fit for a king or queen. Although we accept players from New Zealand, please note that you play and deposit in Euros.

Sign up for a Chanz Casino account and make a minimum deposit of €10 or more to claim:

  • 1st deposit: 100% deposit bonus up to €100 + 50 free spins on 7 Monkeys
  • 2nd deposit: 50 free spins on slot game Esquelito Explosivo
  • 3rd deposit: 50 free spins on slot game The Rift
  • 4th deposit: 150 free spins online slot Starburst (minimum deposit €20)

Registration takes less than two minutes. Follow the below simple steps:

  1. Sign up for a Chanz Casino account
  2. Verify your account by email
  3. Deposit €10 or more
  4. Your welcome offer will be credited to your account
  5. Make more deposits to claim reload bonus
Avatar

Expert's review Ijeoma Esther

Casino tested

At Chanz Casino, Kiwis who haven't even gone through the sign-up process should see the bonus offers and other related incentives on the homepage. An effective marketing gimmick in my books!

Although Chanz Casino features a Welcome Bonus for all new players, taking a look at the bonus terms and conditions made me lose interest in opting for any incentives.

Why? The wagering requirements on show didn't accentuate my needs as I didn't intend to place wagers for long periods. With unsavoury events at some other online casinos, I had to take this precautionary step to avoid getting into precarious situations at this iGaming destination.

However, Kiwis who are interested in bonuses should, by all means, go ahead. As long as you're sure of placing wagers for long periods, you should be fine.

That said, opting in for Chanz Casino bonuses is pretty easy and straightforward. For context, heading to the cashier section to make my first deposit, I saw the caveat—"Get Welcome Bonus on Your 1st Deposit"— and two checkboxes (Claim and No Thanks).

Although I checked the second box, Kiwis looking for rewards should tick the "Claim" option. While there's a legible Bonus Code section on this page if you have one, Chanz Casino rewards you without inputting one. So, if you've opted to claim bonuses, you should be in the clear.

First deposit bonus code

You don't need a bonus code to claim Chanz Casino's first deposit bonus.

Significant terms and conditions

  • New Kiwi players only, 18+
  • A minimum deposit of €10 applies
  • Bonus + free spins are subject to a 60x wagering requirement
  • Bonuses expire after 30 days
  • Winnings are capped at €250
  • Various game contributions apply
  • Please gamble responsibly

Full terms and apply.

Extra and no deposit spins

Players wishing to take advantage of the hybrid welcome package, have access to free spins on a variety of games as follows:

  • 1st deposit: 50 free spins on 7 Monkeys
  • 2nd deposit: 50 free spins on slot game Esquelito Explosivo
  • 3rd deposit: 50 free spins on slot game The Rift
  • 4th deposit: 150 free spins online slot Starburst

Any winnings generated from these free spins are subject to a 60x wagering requirement. Various game contributions apply.

VIP / Special promotions

On Chanz, players can earn points for simply playing real money games. You will be rewarded with points for playing your favourite games.

As you level up, you will receive free spins, bonus cash as well as other bonuses. You will also unlock new avatars.

You can monitor your progress from the progress bar, so you'll know how much is left before you can level up.

We have hundreds of the best casino games on the marked hosted within our game portfolio.

These games are powered by the likes of NetEnt, Microgaming, Quickspin and Thunderkick amongst others.

Amongst some of the hottest games on offer, there is the newly-released Gordon Ramsay’s Hell’s Kitchen, Gonzo’s Quest Megaways, Piggy Riches Megaways, Reel King Mega and 5 Families.

Jackpots fans are also in for a good time with games available including Mega Moolah, The Catfather Part II, Jackpot Express, Rainbow Jackpots and Jackpot 6000 amongst others.

Avatar

Expert's review Ijeoma Esther

Casino tested

Chanz Casino features a truckload of offerings ranging from slots, table games, and the ever-immersive Live Casino section. That said, to ensure that players have an exciting time placing wagers, Chanz Casino has sought partnership from top-notch software providers to deliver on this promise.

With slot games taking a massive chunk of the total games, I began my wagering adventure in this segment. Although choosing wasn't the most straightforward task, I finally settled for the Yggdrasil Gaming Slot - Vault of Fortune. In the hopes that my fortunes might come good at this online pokie, I got spinning.

After taking fourteen spins valued at €0.20 each, I made little wins on just three occasions. Well, I'd have to say that my fortunes took a big hit, negatively!

The paucity of wins at "Vault of Fortune" didn't dissuade me from trying out other slots to see if "Lady Luck" would be on my side. My next slot choice? Hyper Burst by Pragmatic Play.

Besides the immersive sound tunes I heard during gameplay, I made just one low-value win after taking twenty-one €0.10 spins. Was my wager too low? As long as it's amongst the slot's wagering values, I should've garnered some decent wins, at least!

After my disappointing outing with slot games, I decided to seek solace in the Live Casino section. Here, garnering decent wins is possible regardless of your wager amount.

That said, I opted for the game "Mega Wheel" by Pragmatic Play. While some players might link this software provider to slots only, they've delved into the Live Casino segment with live dealer games that are immersive and generous.

Although I didn't make a truckload of wins here, I managed to secure some decent payouts after placing some "number bets." That said, it's worth noting that the chat feature and colourful livery here were notable add-ons that tickled my fancy.

Desktop game information

Total number of desktop games: 1000
Total number of desktop slots: 900
Total number of desktop table games: 50
Total number of desktop jackpot games: 25

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO Thunderkick Genesis Quickspin Rabcat Big Time Gaming Pragmatic Play Booming Games Magnet Gaming Just For the Win Slingshot Studios Gameburger Studios

You don’t have to sit at home in front of your desktop PC in order to play at Chanz Casino.

We have made sure to create our website using the latest technology in order to give players ample freedom to play on the go from their phones or tablets.

As a result, there are no mobile casino apps to download and you are free to play directly from your web browser.

Avatar

Expert's review Ijeoma Esther

Casino tested

Chanz Casino doesn't feature a downloadable programme. However, that shouldn't be a concern to Kiwis as the gambling website gets the job done without hassles. Using Google Chrome as my go-to web browser to access Chanz Casino offerings, here are some things I noticed.

First off, Chanz Casino doesn't just tout itself as a "Social Casino," it makes concerted efforts to ensure that players are partakers. For example, using the "Wall" icon, you can access Chanz social platform.

Although it might not receive high marks for aesthetics, I could chat and connect with new friends. A unique add-on by Chanz for players looking for a chance to boost their social life while gambling!

Another feature present on the Chanz website is the "Session Time" addition. While many gamblers might not realize this, this tool keeps you in check by showcasing how many minutes you've spent in total on the Chanz platform. Since gambling can be somewhat addictive in the long run, players can make deliberate efforts not to exceed a particular time frame.

With the "Search" icon present, players can place wagers immediately on their preferred casino offering by inputting some letters. As you type, suggestions are churned out. That said, Chanz Casino classifies games under different slot providers.

Consequently, players on the lookout for provider-specific games that accord high payouts can make use of this innovative add-on.

However, it wasn't smooth sailing all through as I faced a drawback. During gameplay on "Hyper Burst," there was a site-related error, and consequently, I couldn't place wagers. Although I fixed this after some page reloads, players looking for a one-tap experience might find this development consequential.

Mobile game information

Total number of mobile games: 1000
Total number of mobile slots: 900
Total number of mobile table games: 50
Total number of mobile jackpot games: 25

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO Thunderkick Genesis Quickspin Rabcat AllWilds Big Time Gaming Booming Games Magnet Gaming Just For the Win Slingshot Studios Gameburger Studios

Fancy something a little different? Our live casino has the thrills you have been seeking, courtesy of Pragmatic Play.

You can find all the classic games you love, including Live Blackjack, Live Roulette and Live Baccarat. You also have access to Mega Wheel as well as Dragon Tiger.

All of these games are presented by professional live dealers who know the rules of the game and are trained to provide you with an authentic live gambling experience.

Live game information

Total number of live casino games: 23

Live game suppliers

Pragmatic Play

We want to ensure that you have the best possible experience when playing at Chanz Casino.

However, we also want to make you aware of the problems associated with gambling.

Gambling is addictive and some players might easily lose control over the gambling and spending. You can avail yourself of the below responsible gambling tools:

  • Deposit, session or loss limits
  • Self-exclusion

If you require professional assistance, our customer support team will be able to recommend organisations based in your country.

Our multi-lingual customer support team is available around the clock to assist you with any questions or problems you might be experiencing.

You can get in touch via one of the below communication methods:

  • Live chat
  • Email: support@chanz.com
Avatar

Expert's review Ijeoma Esther

Casino tested

At Chanz Casino, Kiwis can voice their complaints through several channels, including Live Chat and Email.

Typically, the Live Chat, as the name implies, accords players prompt and straight to the point live interactions with customer representatives. For example, when I had issues with account confirmation, this medium came through for me in just under 30 seconds. Swift? Well, that's a resounding "Yes" from me!

On the other hand, I'd have to say that the Email variation was disappointing. Using this medium to air my concerns about withdrawals, I got an answer in three hours. Although I don't expect email support to be lightning-fast, many things can happen in 180 minutes. Going forward, Chanz Casino has to do better here.

Site languages

English, Finnish, Swedish, Estonian, Norwegian

Email support languages

English, Finnish, Swedish, Estonian, Norwegian

Live support languages

English, Finnish, Swedish, Estonian, Norwegian

Phone support languages

-

In line with our gambling licences, we are obliged by law to verify the identity of our players and to safeguard against fraud or money laundering.

You will be asked to provide proof of:

  • Proof of identity
  • Proof of address
  • Proof of payment method

This is a regular procedure practised by all casinos in New Zealand.

Avatar

Expert's review Ijeoma Esther

Casino tested

As I've already established, documentation at Chanz Casino was one of the fastest I've ever gone through at an online casino, featuring just one page. Immediately I logged on to Chanz as a new player; a verification page popped up almost immediately.

Here, I was to upload valid documents concerning my identity, address, and preferred payment method. Submitting the required documents, I could now make deposits and withdrawals, or so I thought.

However, to make my first deposit, I had to input some personal details, including my Birthdate, Country Code, and Phone Number.

Inputting these details without mistakes, I was asked to input a verification code sent via SMS. After waiting for over 30 minutes without receiving anything, I had to air my concerns to customer support.

Fortunately, I rectified this issue a few moments later as I received the verification code via email. Inputting this code, I was granted unfettered access to make deposits.

We currently accept Visa and Mastercard, Skrill and Paysafecard.

Avatar

Expert's review Ijeoma Esther

Casino tested

Payment methods whilst performing transactions (deposits and withdrawals) must be flexible and secure across the board. At Chanz, payment alternatives present are popular options available to New Zealand residents.

However, the fact that site transactions feature "Euros" instead of the "New Zealand Dollars" might not augur nicely with Kiwis.

With my preferred payment method (ecoPayz), I made a €35 deposit that reflected on my casino account immediately. Kudos to Chanz Casino for not featuring deposit fees.

Processing withdrawals with the same medium I used for deposits, my ecoPayz wallet was credited in just 2 hours. While I've had to wait for almost 48 hours at some other iGaming destinations, Chanz Casino has raised the bar high for withdrawal timelines. Will other online casinos catch up soon? Only time can tell.

The Chanz Casino platform incorporates gambling and social activities all at once. While these additions might tickle the fancy of Kiwi gamblers, Chanz has to make concerted efforts to integrate the NZD to make this player set feel at home. But, overall, I'd have to say that Chanz Casino met all my requirements despite undergoing certain stringent checks.

Depositing methods

Mastercard Visa Skrill Paysafecard Zimpler EcoPayz

Withdrawal methods

Mastercard Visa Skrill Paysafecard Zimpler EcoPayz

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days, Skrill 1-2 working days, Paysafecard 1-2 working days, Zimpler 1-2 working days, EcoPayz 1-2 working days


Expert's profile

Avatar

Ijeoma Esther

Ijeoma Esther

Ijeoma holds a master's degree in Management from the University of Waikato, New Zealand and had previously worked as an Agricultural Development Consultant before her current role as a professional content creator and reviewer.

She's been an avid writer for six years and counting, with a penchant for delivering well crafted, engaging content. Armed with a diverse background, she has ghostwritten multiple SEO articles on a broad range of topics, including top-ranking and converting articles on iGaming and live casinos.

Headed into a land-based casino for the first time while on a vacay in Aussie a few years ago. Pokies were easier to get on as a novice and marked the start of her passion for slot machines. Lately, she prefers spending time playing multiple roulette variations. Her evolving interest in casinos led her to the vast world of live casinos and iGaming, a favourite past time she indulges in when she’s not writing or with family.

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First deposit bonus: 100%/€100 + 50 free spins

Wagering: 60x (D+B)

Bonus code: -

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