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Cosmo Casino review (NZ)

Added by Cosmo Casino. Information last updated:

150 FS

1st deposit bonus

  • 1st deposit bonus 150 FS
  • Bonus code -
  • Wagering 200x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No
Claim bonus »

Malta

License

  • Minimum deposit$1
  • Launched 12/2017
  • Platform Microgaming
  • Currency$
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
-

User rating

3.7

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Skrill NETELLER EcoPayz +2
Visa Wire transfer Skrill EcoPayz
Microgaming 1x2 Gaming Rabcat Evolution Gaming Just For the Win +2
Microgaming 1x2 Gaming Rabcat Evolution Gaming Just For the Win +2
Evolution Gaming

Cosmo Casino NZ is part of the Casino Rewards group. The company and many of our other casinos have over 20 years of experience in the industry, but Cosmo Casino is one of the latest additions. Cosmo Casino New Zealand was launched in 2017 and it has been well received by Kiwi players.

We offer a complete casino gaming experience with style and a bit of glamour! Cosmo has a theme of a big city with bright lights and luxury.

No wonder Cosmo has been popular as we offer a very good offer for new players as well as a NZ$1 minimum deposit. As a new player you will have 150 chances of becoming a millionaire with our welcome offer!

Our casino site is licensed and regulated by the Malta Gaming Authority, making it a safe and secure website. You can sign up with confidence.

We also accept a variety of payment methods, including debit and credit cards, prepaid vouchers as well as e-wallets.

Our customer support is available on hand to assist you 24 hours a day, 7 days a week,

Keep on reading to learn more about Cosmo Casino.

Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

Cosmo Casino vibes as a wagering platform featuring a truckload of exciting possibilities. Does this online casino stay true to this perception? That’s what we’re here to figure out.

Registration! A process every gambler has to encounter to enjoy incredible bonuses and an array of games. At Cosmo Casino, registration features a three-step form that's hitch-free to fill. Details required on the first page include First Name, Last Name, Birthdate, Gender, Country, State, Currency, and Mobile Number.

Clicking "Next" brought me to the second page for inputting house address information. Spaces that require filling here include House Address Line 1, House Address Line 2, City, and Postal Code. My email address and preferred password were requirements for the ultimate page.

On this page, there's a checkbox for accepting the terms and conditions binding to Cosmo Casino. It's pertinent to note that there's no promotional checkbox for daily mails getting you up to speed with the latest offers available, and that's a welcome development.

With a tap on the legible "Create Account," the site redirected me to a welcome page. Also, for some reason, the site automatically generates a username for you, as there's a noticeable absence of the "Username" section during registration, a development I consider weird.

Clicking "Play Now" accorded me unfettered access to the side. Featuring a blue-black colour scheme, I'd have to say that Cosmo Casino looks too simple at first glance. Although simplicity is welcome at any online casino to make the wagering process more accessible, the Cosmo Casino website lacked a feel of sophistication.

Since online casinos are in constant need of revenue, making a deposit to enjoy the touted immersive gameplay experience was the next logical step. Let's dive into the "cosmopolitan" world of Cosmo Casino.

Overall rating:

3.7

Cosmo Casino bonus

You can get started in big city casino gaming by claiming the first deposit bonus. Make a minimum deposit of NZ$10 to claim:

Follow the below steps to get started:

  1. Join & create your account receive a Cosmo Casino login
  2. Make a NZ$10+ minimum deposit
  3. Get 150 free spins on Mega Moolah jackpot game!
Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

Nowadays, numerous wagering platforms offer mouthwatering bonuses. However, it's pertinent to note that these bonuses have certain caveats, making it a must for Kiwis to go through the bonus terms and conditions before applying for one. That said, does Cosmo Casino have any bonus that stands out? Well, that's what I aim to find out.

Cosmo Casino does an excellent job of getting players up to speed with the different bonus variations on the homepage. This iGaming destination goes a step further by advertising player testimonials on the game "Mega Moolah." While this might tickle your fancy, ensure you place bets tactfully.

However, it might interest you to know that I was indecisive about a bonus. Why? Cosmo Casino features a wagering requirement of 200x for accrued bonus withdrawal. Bothersome! Regardless, it's important to note these terms so you can avoid withdrawal issues.

Moving on, the fact that Cosmo Casino doesn't require a bonus code is a plus, and if you're looking to claim bonuses, the worry of having to look for a bonus code is practically non-existent.

Making a $50 deposit via VISA, I got an extra $37, indicating a bonus. However, with the astronomical wagering requirements on display, I wasn't quite sure I would be able to make withdrawals. Thankfully, there's an option to remove bonuses with the customer support team helping me forfeit them after providing my name and email address for identification.

The time had come for game testing! So let's head in and see what winning margins I garnered.

First deposit bonus code

You don't need a bonus code to claim Cosmo Casino's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

All 150 chances or spins will be credited on Mega Moolah jackpot game.

Each spin is worth $0.25. Any winnings generated from these spins are subject to a 200x wagering requirement.

VIP / Special promotions

Cosmo Casino online forms part of the Casino Rewards Group, which has a unique VIP loyalty program. Every player who plays with real money is automatically a VIP-player and part of the program. All Kiwis who play for real money at Cosmo Casino, will claim points that will benefit you the more you get them.

You will climb up ladders and reach higher levels. There are six levels in total with each level bringing you bonuses and prizes better than the previous one.

Cosmo Casino and Casino Rewards Group will remember your birthdays and hand you gifts, get you an access to exclusive games as well.

Cosmo Casino slots and games

Cosmo Casino has partnered with one of the most prestigious game providers in the industry to bring you top-notch games including online slot games, Blackjack, Roulette, progressive slots and video poker amongst others. There are hundreds of different games in our selection powered by Microgaming.

Amongst some of the hottest games on offer, there is Immortal Romance, Thunderstruck II and Monster Wheels amongst others.

If you are after progressive jackpots, there is Mega Moolah, King Cashalot, Fruit Fiesta, Cash Splash and Tunzamunni.

Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

With a spin, you have the chance to win millions of New Zealand Dollars, but it isn't as easy as it sounds as you can also make heart-wrenching losses. Two sides to a coin, eh?

What's more?

The presence of the RNG (Random Number Generator) for all its game provisions. Here, outcomes are purely random as all players get equal opportunity to enjoy low-value to massive payouts.

With Microgaming at the fore, the game's lobby features a vast array of categories, and if you're in search of variety, Cosmo Casino is a sure bet. Sections inherent at this wagering platform include New Games, Last Played, 5 Reel Slots, 3 Reel Slots, Progressives, Table Games, Video Pokers, Variety, and the Live Casino.

Impressed with Cosmo Casino's marketing gimmick concerning the slot "Mega Moolah," my curiosity took hold of me, and I went online to do some research. This five-reel slot features a return to player (RTP) of 88%. While the RTP on offer isn't the greatest, it's a jackpot slot, and as a result, I began my spinning journey here.

Taking four NZ$1.50 spins, I got a total of NZ$7.80 as winnings, making an extra of NZ$1.80. Definitely not the greatest, but I'll make do.

My search for another slot to set my fortunes right made me try a new game called "ISIS." After making five NZ$1.50 spins, I understood why this game isn't popular amongst gamblers. Disappointing!

Trying out the "Amber Sterlings Mystic Shrine" next, I'd have to say that this slot is immersive as it features an upbeat music tune. My immersion was evident when I took a total of twenty NZ$1.20 spins without noticing. Well, it was worth it as I won numerous low-value wins here and there.

I couldn't quit now, or could I? I've always been a resilient person, and that resilience got me to try out the Live Casino section. Being a regular customer at land-based casinos and making huge winnings, I was optimistic. Searching for a suitable game, "Mega Ball" tickled my fancy.

Well, it was a suitable game to place wagers! Although I couldn't get a grasp of the game, I set a NZ$4 bet. Astonishingly, after some numbers popped up and the multiplier reel stopped, I won a massive payout of NZ$20.08; surreal! Now, I was in two minds, continue playing or leave the game. Opting for the former since I felt I was on a winning run, my wagers this time round didn't yield anything useful, and I left swiftly.

Desktop game information

Total number of desktop games: 759
Total number of desktop slots: 584
Total number of desktop table games: 80
Total number of desktop jackpot games: 7

Desktop game providers

Microgaming 1x2 Gaming Rabcat Evolution Gaming Just For the Win Foxium Triple Edge Studios

Cosmo Casino on mobile

Cosmo Casino mobile is one to be reckoned with. The casino is very mobile-friendly and works well directly in your browser with all operating systems. Doesn't matter whether you use Android devices or iOS.

Game selection on mobile is a bit smaller than on desktop, but we compensate that with excellent usability, responsiveness and easy navigation. All games run smoothly on your phone or tablet.

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Casino tester's comment: Ijeoma Esther

Casino tested

Although this site doesn't feature a downloadable app, the Cosmo Casino website gets the job done to perform the intricate specifics inherent in any online casino. Although there are some "buts" here, let's start with the highs.

I'd have to award high marks to Cosmo Casino for the hitch-free navigation on show, for starters. Featuring heaps of legible icons that are strategically placed, moving from one section of the site to the other is done with ease.

Another add-on I find pretty innovative on this wagering platform is the "Last Played" category present at the game's lobby. If you try recalling the last game you played without success, you’ll find this nifty feature handy.

Now, to the drawbacks that accompany Cosmo Casino. Although navigation is a breeze, I feel more efforts could've been made design-wise. Unlike other online casinos that are simple but sophisticated, Cosmo Casino doesn't look aesthetically pleasing to the eyes.

Also, I have reservations concerning the automatic "Username" generation by the site. While it's standard practice at online casinos to accord you the luxury of choosing a "Username" that you prefer, Cosmo Casino doesn't, and that's not all.

The username you get is somewhat "gibberish," and if you don't have it written down on a piece of paper or something, setting wagers with a secondary device might be daunting, especially when you're on the move. If there isn't a solution to this any time soon, I'm afraid players might switch wagering platforms.

Mobile game information

Total number of mobile games: 319
Total number of mobile slots: 273
Total number of mobile table games: 23
Total number of mobile jackpot games: 3

Mobile game providers

Microgaming 1x2 Gaming Rabcat Evolution Gaming Just For the Win Foxium Triple Edge Studios

Live casino games

You can find a solid selection of live dealer games, powered by Evolution Gaming, a leader in live dealer game suppliers in the industry.

You can find a mix of live blackjack, live roulette, live baccarat and live poker. These games are available in different variations and accept different bet sizes.

For something a little different, you can avail yourself of our game shows, including Dream Catcher and Monopoly live.

Live game information

Total number of live casino games: 46

Live game suppliers

Evolution Gaming

Safe gambling – is Cosmo Casino safe?

Our website is a very safe place to gamble for Kiwis. It is protected with modern encryption technology and safety measures.

We also take responsible gambling very seriously and want to help all those players who experience problem gambling. We encourage playing strictly for entertainment only. We have several tools for our player to control their gaming, including:

Support

You can get in touch with a member of our customer team, 24 hours a day , 7 days a week via one of the below methods:

Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

Customer support is the first place gamblers go to when they have issues or complaints at an online casino. Therefore, it's only fitting that wagering platforms provide different customer care variations that adequately cater to players' needs. Here’s how Cosmo Casino fares in this aspect.

Clicking the "More" icon at the bottom of my screen, I got redirected to another page. At Cosmo Casino, there are two customer support variations available, the live chat and email option.

Getting to the live chat menu, a customer care representative immediately joined the chat asking how she could render assistance. Airing my displeasure concerning the forfeiture of bonuses, reply times for this query was instant, coming in just under 5 seconds.

For users who aren't looking for prompt solutions, there's an option to send emails. Sending a mail concerning bonuses, I got a reply in less than three hours. Not the fastest, but it works nonetheless.

Site languages

English

Email support languages

English, Finnish, Swedish, German, French, Spanish, Italian, Russian, Croatian, Czech, Danish, Dutch, Latvian, Lithuanian, Polish, Norwegian, Portuguese, Serbian, Slovak, Ukrainian, Slovene, Korean, Japanese

Live support languages

English

Phone support languages

-

KYC & Documents

Cosmo Casino may need to carry our check to prove players ages and identities. We are a licensed operator and therefore obliged to do so.

As a player, please be prepared to send us the following documents, but not limited to:

Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

Documentation on Cosmo Casino was without hitches, featuring a three-step form that took me through a bunch of steps and personal information to get my account up and running.

Expecting to receive an activation link via email upon completing the registration process, I didn't get any. At Cosmo Casino, you just get notified that your registration was successful. No checks whatsoever! With the absence of that extra security layer, many players may have their reservations setting wagers at this iGaming destination.

Banking

We work with reputable and trustworthy payment vendors to make sure you have access to reliable banking methods. These include:

Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

A tap on "Banking" took me to the cashier for deposits and withdrawals. However, NZ players should note that since deposits and withdrawals are in USD, conversion rates might apply.

Using the payment medium "Visa" to make deposits, Cosmo Casino required information including Card Number, Expiry Date, Name on Card, and CWC Number. After inputting all these details, a click on "Deposit" took me to another page, a signal that my deposit was successful, marking an immediate increase on my casino account.

Forfeiting my bonuses, I could finally place a withdrawal request. Towing the same path with the deposit, I made a withdrawal request without filling in any card information as there's an "autofill" feature to accentuate deposits. However, I got a message notifying me of withdrawals pending for 48 hours and processed the following business day. Well, they sent a mail about a failed Visa withdrawal and asked that I repeat the request using any of the other options available. I opted for ecoPayz and received my funds/winnings in 48 hours.

My scepticism about their wagering requirement and being able to withdraw against all odds was a significant positive, as I discovered their $NZ50 withdrawal caveat. With the competition in the online casino industry thickening, Cosmo Casino might want to focus on realistic bonus wagering conditions and boost their site's design/fluidity for a seamless user experience.

Depositing methods

Mastercard Visa Skrill NETELLER EcoPayz Apple Pay MuchBetter

Withdrawal methods

Visa Wire transfer Skrill EcoPayz

Withdrawal times

Visa 1-3 working days, Wire transfer 2-8 working days, Skrill 1-2 working days, EcoPayz 1-2 working days


Casino tester's profile

Avatar

Ijeoma Esther

Ijeoma Esther

Ijeoma holds a master's degree in Management from the University of Waikato, New Zealand and had previously worked as an Agricultural Development Consultant before her current role as a professional content creator and reviewer.

She's been an avid writer for six years and counting, with a penchant for delivering well crafted, engaging content. Armed with a diverse background, she has ghostwritten multiple SEO articles on a broad range of topics, including top-ranking and converting articles on iGaming and live casinos.

Headed into a land-based casino for the first time while on a vacay in Aussie a few years ago. Pokies were easier to get on as a novice and marked the start of her passion for slot machines. Lately, she prefers spending time playing multiple roulette variations. Her evolving interest in casinos led her to the vast world of live casinos and iGaming, a favourite past time she indulges in when she’s not writing or with family.

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First deposit bonus: 150 FS

Wagering: 200x (B)

Bonus code: -

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