Fun Casino review (NZ)

The bonus with Fun Casino is a little random - 100% up to $123 with 10% cashback. I suppose that number could be considered fun if you’re a Fibonacci freak.

Fun Casino was very keen to get me into their bonus; a pop-up box advertising it was the first thing that you see once you complete the registration process. I clicked off it as I’m not interested in their bonus, but other players will find that really useful. You can also activate bonuses from the ‘bonus’ page under ‘my account’, which is particularly useful if you click off the bonus tab by mistake.

You can only use the welcome bonus on slots, and it has a wagering requirement of 50x. This is really high, the average is about 35x and it takes a lot away from the bonus. They don’t even offer free spins! That’s not very fun.

Fun Casino told me that The Sword and the Grail was one of their popular video slots, and as it was right in front of my eye I thought I’d give the King Aurthur themed slot a try. The object of this game was to get three or more swords to trigger the free spins. Obviously, I didn’t get any and left $3 lighter. The game was simple and played well, so credit where credit is due to Fun Casino.

I gave one of their new games a crack next, Juicy Joker Mega Moolah - mainly because the double alliteration just makes it sound fun straight away. It also let me play 10c spins, which I love. It turns out the only joker was me, for thinking I’d win any mega moolah. I exited without turning my frown upside down, and headed for the live casino.

There was one live blackjack table with a low limit, here it’s $10, which isn’t exactly that low. But in the name of science, I sat down and played a few hands - which went terribly as I lost twice. However, the game worked well, the dealers were professional and the software went off without a glitch.

Immersive roulette by Evolution Gaming was up next, with the dealer in a fluffy pink mask and a low cut dress. I’m not sure I found the sexual undertones super tasteful, but that’s a matter for each individual player to judge. However, I did win $50 from my single spin so I wasn’t complaining too much!

The table games worked fine, but there’s just something about the soulless nature of them that doesn’t translate well online - this isn’t the casino’s fault, just a general observation.

One thing I found annoying was that every time I clicked into a new game, a table popped up on the right-hand side with a list of the biggest winners. It got in the way of the screen and was inconvenient to click off every single time.

Given the lack of modernity about the full desktop site, I wasn’t expecting much from mobile - however, the simple layout was effective and everything appeared as it should have done on the smaller screen. My 4G signal wasn’t the strongest but the games still loaded well.

I played Fruit Shop Megaways Touch, which only had minimum spins of 40c, so a few goes on that, was enough before I called it quits. The game played nicely enough, it just didn’t give me enough winnings.

I had a quick check on the live casino, and played a few quick rounds of roulette. The live casino streamed without a hitch, the formatting worked really well on mobile. Despite my initial prejudices against Fun Casino, they developed a really good mobile site.

Fun Casino offers customer support through a live chat, via email, or through the phone. I asked a withdrawal question over live chat and got through to someone really quickly - and was also offered the chance to be sent a transcript of the chat, which is always a good sign.

I also took the time to ask a question about the verification process, and they were really helpful with that as well. I got my question answered really fast, and overall Fun Casino provided a really good live chat option.

My email was replied to within 12 hours and the customer service agent was helpful, but it’s clear that live chat is the way to go for a quicker resolution to your problem.

Casino Fun could have been more helpful with account verification. I clicked onto the verification page and was met with a big red bar that simply informed me that my account wasn’t verified, but gave no information on how to verify it. That’s not helpful.

Customer service told me that if Fun Casino required additional verification, they would send an email requesting it. Normally if a player withdraws to the same method as they deposited, verification is not needed.

Depositing money was easy and Fun Casino did all the legwork, showing me my options immediately after I completed my registration. I chose to use ecoPayz, which had a $20 minimum deposit - which is the same for all deposit methods.

If we’re nitpicking, $20 is a bit more than you normally see for a minimum deposit. I’d prefer something closer to $10, just to make it more accessible to every sort of player.

I was informed that Fun Casino aims to process all withdrawals within 24 hours and it can take up to 24 hours for the money to return to the deposit account. The minimum withdrawal is $30, and the maximum $110 - which is a really small max and something that will cause an issue with some players.

However, my withdrawal was processed quickly and there were no withdrawal fees, which always feels like a really nice touch from the casino.