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Genesis Casino review (NZ)

Added by Genesis Casino . Information last updated:

100%/$100 + 300 FS

1st deposit bonus

  • 1st deposit bonus 100%/$100 + 300 FS
  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No
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United Kingdom

License

  • Minimum deposit$10
  • Launched 04/2018
  • Platform Genesis Global
  • Currency$
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
-

User rating

3.7

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Wire transfer Skrill NETELLER +7
Visa Wire transfer Skrill NETELLER Trustly +3
NetEnt Microgaming Yggdrasil Play'n GO NYX +5
NetEnt Microgaming Yggdrasil Play'n GO iSoftbet +6
Evolution Gaming

Genesis Casino (NZ) is no new name on the online gambling market. We have been around for many years excelling in various areas and impressing our players.

With more than 1,400 casino games, players can enjoy a variety of gaming preferences, including online pokies, card and table games, jackpot games as well as live dealer games.

From the moment you land on our homepage, you are greeted by a visually-vibrant design and interface, making it a delight to browse and explore. Navigation is a non-issue here, since everything has been catered for to make it easy for the player to find exactly what they are looking for.

We hold licences from both the Malta Gaming Authority and the UK Gambling Commission and we accept deposits as well as withdrawals in New Zealand Dollars.

Kiwi players don’t have to pay up any conversion charges, since we accept the currency of your choosing.

Keep on reading to learn more about our online casino and how it can benefit you.

Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

With heaps of online casino options to choose from these days, this review dives into Genesis Casino's distinguishing features and what NZ residents can expect from using this site.

Heads up: It won't be smooth-sailing all through, as I'll be highlighting aspects Kiwis may not find savoury.

For starters, I opened the site, and the blue plus purple colour scheme looked aesthetically pleasing. It's also easy to navigate with its clutter-free design. Scrolling down, I saw thumbnails of different game categories, including Popular Games, Live Casino, New Games, Trending Now, Video Slots, Roulettes, and Table Games. You'll find their alliances, a brief background of the site, and the various payment methods available on the same page.

There was this bit of a kicker, though: On mobile, the dark colour scheme was eye-straining, making it difficult to see their affiliations. While this isn't a deal-breaker for me, Genesis Casino may want to look into this concern.

Hitting the Signup button after inputting the required details gave me unfettered access to the site. I reckon the process was a "stroll in the park," as I completed it without hassles. Immediately I got signed in; there was this pop-up featuring a message "Welcome to Genesis Casino, Deposit For $1000 + 300 Free Spins."

Well, I did fund my account—further information on what transpired when we get to the deposit section.

Overall rating:

3.7

Genesis Casino bonus

Depositing players can get their hands on a welcome package worth NZ$1,000 + 300 free spins when they come Genesis Casino players.

Sign up for a casino account and make a minimum deposit of NZ$10 to claim:

Follow the below steps to get started:

  1. Sign up for a Genesis Casino account
  2. Verify your account by email
  3. Make a minimum deposit of NZ$10 or more
  4. Your welcome bonus will be credited to your account
Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

Genesis Casino’s welcome bonus offers you a first deposit bonus of up to $1,000 and 300 free spins. I considered this provision a generous one. Some other casino sites I've played in had lesser perks. As a new player, you're eligible for bonuses during your first four deposits on the site. To get these bonuses, you'll need to deposit a $10 minimum at the cashier.

Remember the pop-up I received when gaining access to the site for the first time? Well, you may want to skip clicking on the "deposit now" icon. I did this and couldn't activate my first-timer bonus after ticking the box beside "I want a bonus."

I thought to myself it had to be a glitch, so I got my partner to signup. He clicked the pop-up and had a different issue - to key in a code (even as a first-timer), as the "continue" button wouldn't work.

Eventually, he received the 100% bonus on offer after using the traditional deposit icon. Here, checking the "I want a bonus" box triggered (the usual) two bonus options for slot games or the live casinos. This time, despite being asked for a bonus code, clicking on "Continue" took him to the payment page.

Oh, I had this minor concern. The two bonus options had different currencies, none of them in $NZ. One read "First Deposit Bonus 100% up to ₹10.000" and the second "First Deposit Live Casino Bonus 100% up to $100." It seems to me there should be uniformity across the board for an exclusive experience among NZ players.

That said, intending players might want to note that according to the bonus terms and conditions, they can't use bonus funds on live games, jackpot games, and video poker games.

Another drawback was that deposits made with Skrill and NETELLER aren't eligible for the welcome bonuses. As a regular on the NETELLER payment platform, I find this policy infuriating.

Overall, I'll advise you to go through the bonus terms and conditions on Genesis Casino for a foundation on how these bonuses work and what triggers them.

First deposit bonus code

You don't need a bonus code to claim Genesis Casino 's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

All depositing players also receive 300 free spins on NetEnt online slot Starburst. 30 free spins are immediately credited when you make your first deposit, while the remainder are credited at 30 per day for the subsequent nine days.

Winnings produced from playing the free spins are subject to a 40x wagering requirement and capped at NZ$100.

VIP / Special promotions

VIP players will be invited to join once they meet the minimum amount of deposits. Once players become VIP members, they can benefit from the following benefits:

Genesis Casino slots and games

Players have access to more than 1,400 casino games that cover a wide range of gaming preferences.

To help you navigate around the game library, you can use filters such as Must Fall Jackpots, Popular, Video Slots, Table Games, Jackpots and New Games amongst others.

You can find leading game suppliers, including the likes of NetEnt, Evolution Gaming, Microgaming, Yggdrasil and Quickspin amongst many others. Amongst some of the hottest games on offer, there is Book of Dead, Starburst, Twin Spin, Gonzo’s Quest Megaways and Immortal Romance.

Jackpots fans can also benefit from a humongous range of games, including the epic Mega Moolah, Hall of Gods, Holmes and the Stolen Stones and Divine Fortune.

Players can also explore a range of card and table games as well as instant-win games.

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Casino tester's comment: Ijeoma Esther

Casino tested

Here comes the fun part; games! Once I got signed in, clicking on the "play games" option took me to another page with the different games present. Scrolling down, I saw the names of different online slot developers with games on this casino.

I clicked on a famous slot developer, "Yggdrasil," and was instantly redirected to a page presenting an overview and some of its games on Genesis Casino.

Was I impressed? Yes! It was practical, and for New Zealand players accustomed to the gambling scene, that challenging task of selecting games peculiar to a developer could be a thing of the past.

Now, about gameplay. The first one I tried was Starburst - for the accompanying free spins. I had two options; play or try. I wanted to make some serious cash, so I opted to play. I played with 1 coin, which was the equivalent of NZ$0.5, and since this video slot had 10 pay lines, a spin was worth NZ$5.0.

During gameplay, I got 25 coins on my first spin. The second spin won me 10 coins. After six successive spins without a win, I had doubts about staying the course. However, on my seventh spin, I got a whopping 100 coins and then called it quits on this slot.

Since this game features a medium variance, players can expect to land low-value wins often and high payouts occasionally.

The next category on my to-do list was the Live Casino section. I reckoned my fortunes would change as I went for Immersive Roulette Live. Unfortunately, nothing changed - I guessed all the numbers incorrectly.

On a brighter note, some features are worth mentioning. For instance, there's a female commentator that calls winning numbers. Also, with the Autoplay feature enabled, you can play even when on the go. There's also a "live chat" feature for seamless player interactions.

Desktop game information

Total number of desktop games: 1500
Total number of desktop slots: 1250
Total number of desktop table games: 250
Total number of desktop jackpot games: 50

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO NYX Quickspin Evolution Gaming Red Tiger Relax Gaming Oryx Gaming

Genesis Casino on mobile

You no longer are confined to your desktop PC in order to gamble. You can now gamble on the go directly from your phone or tablet’s web browser. As a result, there are no mobile casino apps to download.

Simply connect to the internet and browse to the site to explore hundreds of casino games at Genesis Casino.

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Casino tester's comment: Ijeoma Esther

Casino tested

Genesis Casino doesn't have a downloadable app, which would've been useful for playing on the go, eliminating that fear of reloads common with web browsers. Developers at Genesis Casino might want to consider developing one if possible. Well, no pressure!

Surfing the site on a mobile web browser reveals big icons well fitted for mobile screens. Regardless of aspect ratios, you can see significant options. There's a drawback to this, as even the faintest touch can trigger an option.

Load times for games were also decent, but I saw this black screen for 6-7 seconds before a pokie opened. Although this isn't a significant issue, the transition effect could use some work.

Mobile game information

Total number of mobile games: 1500
Total number of mobile slots: 1250
Total number of mobile table games: 250
Total number of mobile jackpot games: 50

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO iSoftbet NYX Quickspin Evolution Gaming Red Tiger Relax Gaming Oryx Gaming

Live casino games

Players who prefer live gaming, can enjoy some of the best live casino games as powered by Evolution Gaming.

You can enjoy all the classics, including Live Blackjack, Live Roulette, Live Baccarat and Live Poker, as well as a wide range of game shows, including Crazy Time, Monopoly Live, Deal or No Deal Live as well as Dream Catcher.

Live game information

Total number of live casino games: 67

Live game suppliers

Evolution Gaming

Safe gambling – is Genesis Casino safe?

Players have a number of responsible gambling tools available at their disposal. This gives you ample opportunity to stay in control of your gambling as well as spending.

You can avail yourself of strict limits, including deposit, losses, sessions and the amount you can wager. You also have the option to self-exclusive for a number of months or close the account permanently.

Support

If you require support or assistance, our customer support is readily available to help you via one of the below methods:

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Casino tester's comment: Ijeoma Esther

Casino tested

When I had issues over withdrawal timelines, I relayed them to the "Customer Support Bot" available 24/7. All I did was click the "question mark" icon present at the top right side of my phone to access this feature. Here, I got different options to choose from, including FAQ, Contact Us, Rules, and Chat.

Clicking on "chat" took me to a page where I could relay my issues. To start a conversation, tapping the "chat now" option redirected me to a page where I could input personal details such as my email address, first name, last name, and date of birth.

I still don't get why they needed that information, seeing as I furnished them with those details during account creation. For any issue you might have, the bot automatically generates suggestions frequently asked by other users. I clicked an option for withdrawals and viola! My question got an excellent answer seconds after.

Also, I had issues with the bonus codes, so I clicked on the "contact us" icon on the same menu as the "chat" option to reach out to an actual agent.

Even though the reply time wasn't that fascinating at just under 15 hours, I received a detailed solution to my predicament. However, there's no live chat feature available, and I overlooked it cause the customer support bot was swift and reliable.

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, German

Live support languages

English

Phone support languages

English

KYC & Documents

We are required by law to follow certain KYC (Know Your Customer) and anti-money-laundering procedures. We have to make sure all players at Spela Casino are at least 18 years old and monetary transactions are all legit.

Be prepared to send us the following documents to prove your identity:

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Casino tester's comment: Ijeoma Esther

Casino tested

The documentation process only took place when I signed up for the first time. First, I keyed in my username, email, and password.

Clicking "continue" brought me to another page to input some KYC details such as name, gender, house address, birth date, postcode, city, currency to set bets with, and a phone number.

Hitting "sign up" automatically means you've read through and accepted the terms and conditions binding to Genesis Casino.

For verification, I only received an email welcoming me to Genesis Casino. There was no link to activate my account. Eventually, when I tried verifying myself manually, I got a prompt stating that all the documents needed from me were complete and none required at that moment. I felt they did this to make the registration process comfortable and seamless.

Banking

You can avail yourself of numerous safe and secure payment methods. We use the best SSL encryption technology to keep both your personal and financial information safe.

You can avail yourself of debit and credit cards, e-wallet options as well as PaybyPhone.

Avatar

Casino tester's comment: Ijeoma Esther

Casino tested

Deposits on Genesis Casino are pretty straightforward. Here, I clicked the conspicuous "deposit" icon at the bottom of my screen, opening a page for payments.

I noticed different payment methods ranging from Visa, Skrill, NETELLER, ecoPayz, MuchBetter, Paysafe, and AstroPay.

Likewise, I saw three deposit options; NZ$30, NZ$50, and NZ$70. I would later learn that since there's a minimum deposit of NZ$10 and a maximum of NZ$5,000, you could input the amount you desire just under those options.

That said, thumbs up to Genesis Casino for creating an option to implement deposit and wagering limits - it takes away the hassle of contacting customer support.

Concerning withdrawals: Clicking on the "hamburger" icon at the top left corner of my screen revealed some options. Now, I clicked on "my account." Tapping this icon takes you to another page with options, so you select the "withdraw" icon.

One fascinating observation while withdrawing was that I had the same payment option I used for depositing. For context, I used my "Visa" card for funding, and now I wanted to cash out, I had just the one option. Pretty cool if you ask me!

After inputting all the needed values and a 2% transaction fee, I submitted my request to the payments team and received my funds roughly 24 hours after. Now, that's fantastic!

Besides the slight drawbacks, Genesis Casino, as the name implies, should be ahead of the competition. I consider its user-friendly site a plus for players new to the gambling scene.

Depositing methods

Mastercard Visa Wire transfer Skrill NETELLER Paysafecard PayPal Boku Maestro EcoPayz MuchBetter Pay by Mobile

Withdrawal methods

Visa Wire transfer Skrill NETELLER Trustly PayPal Maestro EcoPayz

Withdrawal times

Mastercard 0-2 working days, Visa 0-2 working days, Wire transfer 0-2 working days, Skrill 0-2 working days, NETELLER 0-2 working days, Trustly 0-2 working days, PayPal 0-2 working days, Maestro 0-2 working days, EcoPayz 0-2 working days


Casino tester's profile

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Ijeoma Esther

Ijeoma Esther

Ijeoma holds a master's degree in Management from the University of Waikato, New Zealand and had previously worked as an Agricultural Development Consultant before her current role as a professional content creator and reviewer.

She's been an avid writer for six years and counting, with a penchant for delivering well crafted, engaging content. Armed with a diverse background, she has ghostwritten multiple SEO articles on a broad range of topics, including top-ranking and converting articles on iGaming and live casinos.

Headed into a land-based casino for the first time while on a vacay in Aussie a few years ago. Pokies were easier to get on as a novice and marked the start of her passion for slot machines. Lately, she prefers spending time playing multiple roulette variations. Her evolving interest in casinos led her to the vast world of live casinos and iGaming, a favourite past time she indulges in when she’s not writing or with family.

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First deposit bonus: 100%/$100 + 300 FS

Wagering: 40x (B)

Bonus code: -

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