Kassu Casino review (NZ)

Bonuses are an integral part of online casinos worldwide, and Kassu is no exception. Once signed in, I saw a pop-up with bold letterings stating, "Bellbottoms are in, so are you!" Just under, there's another message of bonuses amounting to $1500 + 300 free spins, a generous offer if you ask me!

You’re also covered if you aren’t interested in bonuses. Just opt-out when offered those options while funding your account.

Funding my account for the first time and opting for a bonus meant they’d instantly convert my real money into bonus balance. Now, there was something that caught my attention. For regular slots, you can use your bonus balance to set bets. However, you'll need real money to play the live casino.

There are two options to play the live casino: deposit without ticking the "I want a bonus" box or choose the second bonus option while funding your account. This time, I decided to go without a bonus. For some reason, I thought that’d boost my chances of winning big. Well, read on to see how that panned out?

Oh, yes! There's the Skrill and NETELLER issue. Reading through the bonus terms and conditions, I found that both payment options aren’t eligible for new player welcome bonuses. I felt disappointed.

With 1300+ games on display, seamless fun seems guaranteed. There's a whole range of online slots, table games including roulette, blackjack, poker, and baccarat, and a live casino section with a fantastic livery.

I opted to play the "Fire Joker" slot, and just before the game's spin page opens, there’s a pop-up of some bonuses you get to enjoy. What caught my attention was the "win up to 800x your bet" phrase. Hastily, I clicked on "Continue" with hopes of making some heavy wins before leaving.

Although this game is preset at NZ$4 for every spin, you can change the value to suit your budget. Here, there's a minimum bet of NZ$0.10 and a maximum of NZ$200.

Changing my bet value to NZ$1, I took just six spins. I won some low-value payouts from those six spins, so I swiftly left the slot.

Oh, about that experiment while depositing, well, it seems to me it all hinges on luck.

At the live casino, I decided to try something new entirely, so I went with the "Mega Ball." Mega Ball is a game of spinning balls, and if you're lucky to have your ball or balls selected, you win.

I made wins totalling NZ$4 on this game, and even though it wasn't significant, some features stood out for me.

Since it's a live game, there's a lovely and charming female commentator plus a live chat feature. She gave several light-hearted responses to some jokes made at her. There's also an autoplay feature that lets you play on-the-go.

Overall, the gaming section is quite intuitive. I felt full of admiration for this Casino when I saw a "favourites" category coupled with a "search bar" for games. A big thumbs up to the developers at Kassu!

Kassu Casino’s website is easy to use, and I'd recommend it to gambling noobs. Despite a downloadable app’s absence, I reckon the sophisticated yet straightforward features on this site can make you forget all that in an instant.

Loading times for games are pretty realistic. For instance, "Fire Joker" took an estimated 15 seconds to load, and "Mega Ball" took about 20 seconds. It's not the fastest, but it ranks pretty high by my standards.

Well, it's not all praises, though. I experienced site reloads in the middle of gameplay, and even though it didn't happen often, I considered this a bummer.

Despite this drawback, the site is one of the best I've ever seen on an online casino. You may want to accept the "Cookie" prompt at the top of your screen for a better gaming experience.

The customer support team is the face of every establishment. At Kassu, they put much thought into this, and I'm impressed. To access customer support on mobile, click on the "question mark" symbol at the top right corner of your screen.

Here, you get options including FAQs, contact us, rules, and chat. Best to check the FAQs to see if your question or concern has already got an answer.

Clicking the "Chat" icon took me to a new page with a bot ready to answer all my questions. Here, I had to key in my first name, last name, and birthdate to access the chatbot. Response times were in milliseconds, and to be fair, I was dazzled.

For Kiwis up for human interactions, clicking on "contact us" takes you to a page where you get the number and email address of Kassu's customer service team. Response times aren't the fastest, but it works regardless.

Documentation was pretty seamless. During account creation, there was a 2-step form I had to fill. Once I got signed in, I received a message on the email I provided upon registration stating that my sign-up was successful.

I expected more from Kassu, though. I believe such a sophisticated site should provide an activation link for extra security.

Still worried, I clicked on the "hamburger" option at the top left corner of my screen, and I headed to "document upload" to see if the site required me to submit additional documents. However, I got a response that there wasn't any need for document uploads at the time.

I'm not suggesting that Kassu isn't secure enough, but I feel an activation link would've provided that additional security layer.

Unlike other online casinos, there are heaps of payment methods on offer at Kassu casino. These methods include; Visa, MasterCard, Maestro, NETELLER, Skrill, Trustly, Paysafe card, MuchBetter, and ecoPayz.

When making deposits for the first time, click on the large "Deposit" icon just at the bottom of your screen. There's a minimum deposit of NZ$10 and a maximum of NZ$5000.

If you're interested in a bonus, there's a box to tick just under the deposit amount space. You can leave this unticked as it's optional.

Clicking "Continue," I was prompted to input my card details. After that, the site processed my transaction and my account was credited. I was a tad surprised when I received an email on my first deposit

For withdrawals, I had to use the same payment method I used in depositing. Even though this was primarily to ensure uniformity across the board, I feel that the lack of payment options is quite limiting.

After making a withdrawal request, my bank notified me of an inflow of funds from Kassu casino just under 26 hours, which was pretty swift. For withdrawals, there's a standard transaction fee of NZ$3, and depositing is free.

From theme to gameplay and withdrawal, Kassu Casino seems to be doing well. Though not without slight drawbacks, NZ players can expect fun and vibrancy at this gambling destination.