Switch to United States?

It looks like you are currently located in United States but browsing the NZ site.

Switch to United States »
Ad Disclosure

Responsible gaming

By Lauri Ronkainen. Updated:

At its best, playing at online casinos is an entertaining and exciting activity.

We believe in helping our community get the most out of its gaming experience. Playing responsibly is a big part of this.

We know everyone loves a win – whether that’s a few pennies at the poker table or a massive progressive jackpot – but it’s important to not lose sight of the losses.

As any seasoned and sensible player can confirm, the appeal of online casinos lies in the thrill of playing the games, rather than their outcomes. This is a view we strongly support.

However, some players can get addicted to gambling. If problem gambling is left unaddressed, it can lead to serious financial, personal and mental issues.

We care about your wellbeing and so do the best online casinos out there. There are options available to you if you feel that your gambling behaviour is getting out of hand.

How to gamble responsibly

The golden rule in the world of online casinos is to know your limits and never go past them.

Don’t treat playing as an opportunity for reckless behaviour. Instead, take careful decisions about how you spend your time and money, where to play, how to have fun and when to stop. As the saying goes, by failing to prepare, you’re preparing to fail.

These guidelines are a good start to gambling responsibly:

  1. Start by setting bet and loss limits based on the money you can comfortably afford to lose, and stick to them
  2. Never borrow money to gamble
  3. Set a reasonable time limit for gameplay sessions
  4. Take frequent breaks
  5. Alternate gameplay with other activities
  6. Avoid gambling when highly stressed, depressed, intoxicated or otherwise distressed
  7. Talk to someone if you feel your gambling is spiraling out of control

Underage gambling

Underage gambling is prohibited by law. Online casinos conduct regular checks to ensure that no one under the age of 18 is permitted to play.

Gambling can prove risky for adults and it's downright harmful to minors. On Bojoko, we make it clear that we only accept users over the legal age of 18.

This is to safeguard the interests of groups who are especially vulnerable to the ill effects of gambling.

How to recognise if you have a problem

Problem gambling doesn’t happen overnight so it can be hard to diagnose in yourself or others.

The symptoms usually develop over time and the earlier you notice them, the higher the chances of making a quick recovery.

Here are the classic signs to look out for:

Seek help immediately if the symptoms described apply to you. Acting in good time is the best possible thing you can do for your health and the wellbeing of those closest to you.

What to do if you have a problem

If you’re displaying signs of problem gambling or addiction, there are many ways to take a step back or get the support you need.

Depending on how severe the problem is, you should either try toning down your gambling, stopping it completely or seeking help from professional sources.


Some gambling support organisations and online casinos offer a self-assessment test that allows you to determine whether a gambling problem is present, and how severe it may be.


“Reality checks” are notifications that appear in online casinos which remind you about your playtime. These measures were implemented by the Malta Gaming Auhority to ensure that players are alerted about the length of their sessions on a regular basis.


You can be the master of your own self and elect to take a break from gameplay when you notice you’ve been playing for a while. This way, you can take control over the time you spend playing and the choices you make.

Online casinos are also required to offer the option of self-exclusion. You can request to be barred from accessing your player account for a length of time ranging from hours to years, and delete your account permanently too.


Going a step further than self-exclusion, blocking online casino and betting sites can be done if the temptation to gamble anywhere is too strong.

You can do this by tweaking the settings on your browser or operating system. Using a password-protected website blocker or gambling-specific blocking software is a smart choice.


When none of these methods produce the desired results or the problem is too extensive for you to handle on your own, you should seek professional support.

There are plenty of organizations that run outreach programs with whom you can easily connect to make your online gambling experience a little better. There are also quite a few mobile apps that allow you to exempt yourself from online casino games in New Zealand.

These organizations further support families of members who might be suffering from problem gambling.

Here are a few problem gambling helplines in New Zealand:

Gambling Helpline New Zealand

Website: https://www.gamblinghelpline.co.nz

Helpline: 0800 654 655

Oasis Salvation Army New Zealand

Website: oasis.salvationarmy.org.nz

Helpline: 0800 530 000

Gambling Debt Helpline

Helpline: 0800 654 658

Problem Gambling Foundation of New Zealand

Website: https://www.pgf.nz

Helpline: 0800 664 262

Online gambling blockers

Here is a range of responsible gambling tools that limit your gambling access:


Betblocker is a free responsible gambling tool that blocks gambling sites as well as advertising. It also comes with a parental control function which you can switch on by using a password.


Gamban is a comprehensive blocking app that provides protection which cannot be bypassed by VPNs. Once you install this app, it cannot be uninstalled for a specific period of time.

New Zealand-based blockers

The below apps are created by Kiwi companies for Kiwi players in a bid to give them more control over their gambling:


Tab offers a large number of options to limit your play via their website. You can decrease or set your spending limits, take a break or automatically remove yourself from promotional emails.

Website: https://www.tab.co.nz

Helpline: 0800 102 106


The Lotto gambling blocker allows you to block yourself from games, set or decrease your spending limits and self-exclude from advertising.

Lauri Ronkainen

Article by:

Lauri Ronkainen

Lauri was the Head of Content at Bojoko. He worked in online gambling from 2016 to 2021, reviewing hundreds of online casinos, bonuses and games. Lauri has a masters degree in history from the University of Tampere. He is a live casino aficionado who has also created his very own roulette strategy.

Did you find this page helpful?

Ratings: 0 - Average: 0/5

Say "OK" to the cookies. Learn more in our privacy policy.