- The casino layout is nice and professional
- Game selection is big and diverse
- Mobile casino needs some serious work
- Verification should be a bit faster process
Betzest (CA) is a new online casino and sportsbook launched in 2018. Betzest operates internationally in many countries but is accessible in Canada as well offering players great games and rewards.
Betzest is a haven for bonus offers, which include great welcome packages. Furthermore, Betzest is doing multiple advertising innovative reload campaigns, which are conducted in the Canadian market.
Betzest casino is available on all devices with a stylish and fun interface;
- Betzest built In house slot: Betzest Slot
- Unique promotions/casino tournaments
- Fully-gamified experience, optimized mobile version
- 1500 slots and tables games
Given the fact that Betzest is a relatively new casino at this point, I will have to say that they put in some work, I actually enjoyed going through their site. Everything was laid out nice and professionally, scrolling through was easy and effortless. I could see all the information I needed like Help and Support, the products offered and all that was at the bottom of the page.
They have an amazing bonus offer as well, I spotted a wide collection of games, tournaments and giveaways. They also have several payment methods and customer support options. I also found out that this casino can be loaded in multiple languages, like English, Norwegian, Swedish, Finnish, Portuguese, German, Spanish and French.
Betzest holds an MGA license and this simply means that it has gone through strict vetting. So it was safe for me to assume this is a safe casino I can trust.
Betzest doesn't offer any bonuses at the moment.
After signing up I was able to have my deposit doubled, this casino offers a 100% deposit bonus of up to CA$200. Also there was a CA$5 given to me after registration which I could use with no deposit needed. The bonus is subjected to a 35x wagering requirement which is not very bad considering some casinos have up to 200x wagering. So, once I deposited $60, I had a whole $125 to play with on any games of my choice.
Apart from that, customers can claim different bonus offers on different days of the week and benefit by getting free spins and reload bonus. The minimum for deposit bonus is CA$10 and maximum bonus amount is CA$200. The maximum time allowed for wagering was 14 days, I found this not so bad since I might need 3-4 days max to reach this limit.
The bonus was tied to the winnings, so once you accept to take the bonus, be sure that you will go with it to the last wagering amount, which for me was quite not what I wanted.
One thing though is that they could try to establish a loyalty programme, whereby players earn points when playing their favorite games, and they can redeem the points when they reach a certain limit.
At Betzest players are spoilt for choice with the vast variety of over 1500 slots from key providers such as: NetEnt, Microgaming, Evolution Gaming, Play'n'Go, Yggdrasil, Quickspin, PragmaticPlay, BigTimeGaming, IronDogStudio and many others!
Okay this has to be my favorite part, this casino has a really diverse game library, they have over 1500 games available at their website and for me, I believe the more games I have access to the more chances I have of being able to win. But I know I shouldn’t even be surprised by this, Betzest has worked with the best software companies around. There were slots, video poker, table games, live dealer options. Everything I need to be honest.
One of the game providers that I noticed was the iGaming veteran company Microgaming which provides captivating, fun games that are very good quality. Apart from this there are a ton of other really reputable game providers, like; NetEnt, Playson, Concept Gaming among others, in my opinion they are doing very well in this section.
For slot lovers like me, this casino offers both classic 3 Reel and video slots, some of the games found here include Disco Danny, Buffalo King, Vikings go Wild, Book of Dead, Santa and so many others. Another super exciting part was Video poker, it certainly has very interesting titles, some of the popular ones being All Aces Poker, Louisiana Double, and Love Bugs.
I was able to try the live casino, and I loved that I could join live tables and also play with real dealers. I found the dealers to be very professional and friendly. In addition to the many games offered in this casino, there are also other games that are available called casual games of the site. The options in this section consist of titles that cannot fit any of the other categories.
Desktop game information
Desktop game providers
Mobile traffic on Betzest is making up to 62% of the traffic, with desktop now 33% and tablet 5%. This is a good trend as Google predicted that in 2018, it will move towards a mobile-first index. Therefore, Betzest ensures that its website has a mobile-first design considered when working on UX.
Betzest has ensured that it is not left behind when it comes to mobile optimization, this site was pretty minimalistic with sections hidden in the menu, this could be accessed by hitting the button on the top left part of the screen. I had no problem at all going through the site, everything was well placed, and scrolling was smooth with no lags experienced. It supports iOS, Android and tablets. Since the most traffic nowadays is from mobile devices, Betzest has focused on getting this part right.
One of the things that caught my eye was, in case I ended up leaving the site due to a call or something like that, I was able to continue exactly where I left off, all I was required to do was reopen the site. I know of some casinos where if something like that happened, I would have to start over.
Mobile game information
Mobile game providers
Betzest has an amazing Live casino section. For the ultimate live casino experience, join Betzest today and enjoy all casino classics, including Blackjack, Roulette and Baccarat.
Live game information
Total number of live casino games: 90
Live game suppliers
Betzest has been registered under the license of Malta Gaming Authority and complies with responsible gambling authorities such as BeGambleAware.
Betzest fully understands the risks of gambling and is willing to offer players assistance, if any problem gambling behaviour is experienced.
Betzest allows players to set deposit limits or self exclude themselves completely and closely monitors minors from playing on the site.
Betzest customer support is open 9-1am (CET) Monday to Sunday. If you have any issues, please contact us by email or live chat.
There were several ways of reaching customer support, like Live chat which was the fastest way to contact customer support, this option was available for both desktop and mobile devices, queries are sent directly to the casino agents who then get back to you. Unfortunately this site does not offer 24/7 customer support, they are only available from open 9-1am CET. This part right here did not sit very well with me. I’d suggest Betzest try and get full time customer support, this would very much attract more customers and will enable it to match up to rival casinos.
Other than live chat, there was email support available as well, queries and questions can be sent to email@example.com. There was also a very well detailed FAQ section, and I believe it covers most of the common issues.
English, Finnish, Swedish, German, French, Spanish, Norwegian, Portuguese
Email support languages
Live support languages
Phone support languages
Betzest is obliged to know their customers and therefore asks players to provide documents to prove their identity. Due to anti-money laundering regulations, all players need to verify their accounts before withdrawals can be made.
Prepare to provide the following documents:
- Proof of ID
- Proof of address
- Proof of payment method
Account verification at Betzest casino was mandatory, and once I registered I went ahead and created my account with them. Initially, they had a problem verifying my payment method, since I had loaded my account with a wallet that sourced funds from cryptocurrencies, but after providing my bank statement and a utility bill, they went ahead and verified it within a day. I think it was fair, keeping in mind that 2 days max is the time most casinos take a day or two to verify your details.
Betzest has also taken care of the payment methods, featuring many payment methods below as well as, Intercash, Bank Wire, Visa, Credit Card, Neteller, Skrill, PaysafeCard, Sofort, Ideal, Zimpler, Trustly, PurplePay, Entercash, GiroPay, EPS, Astropay, Muchbetter, EcoPayz, YouPayCoin, Boleto, Pay4Fun, SiruMobile and PayPal.
Betzest offers Canadian players deposit and withdrawal methods that are within anyone's reach. Deposit methods include some of the common methods like Interac, MuchBetter, Idebit, Visa and Mastercard. I made my deposit with MuchBetter which turned out to be instantaneous with no service fees tied to the deposits.
Mastercard 1-2 hours, Visa 1-2 hours, Wire transfer 1-2 hours, Skrill 1-2 hours, NETELLER 1-2 hours, Trustly 1-2 hours
I am an i-Gaming expert with years of experience on the online casino space. I spend most of my time trying to evaluate which is the best casino to spend my money and time in, and as a result, I have created a mass on interest in online casino reviews. I focus mainly on Canadian casinos, but I am also open to reviewing international casinos.