Jaak Casino review (CA)

By Kati Saari. Updated:
1st deposit bonus 100%/C$50 + 25 bonus spins
Bonus code: MAPLE25
Minimum deposit for bonus C$10
Extra 1st deposit bonus info
Wagering requirements (bonus money) 35x (B)
Wagering requirements (bonus spins) 35x
Maximum bet for wagering C$4
Maximum cash out C$100
Basic information
Launch date 09/2018
Minimum deposit C$10
Platform Aspire Global
Sports betting No
Live casino No
Bingo No
visa
mastercard
muchbetter
paysafecard
Play here » New Canadian players only, 18+. Minimum deposit for bonus: C$10. Max bonus amount: C$50. Wagering requirement: 35x (B). Bonus code needed: MAPLE25. Please play responsibly. Full and Bonus apply. Play responsibly.

What Jaak Casino looks like

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screenshot
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Jaak Casino in a nutshell

3.3
Bojoko rating

License: 🇲🇹 MALTA

Pros:

➕ Nice, compact selection of slots
➕ Enticing loyalty program
➕ Loads of information on banking methods etc.

Cons:

➖ No live casino games
➖ Site can be slow to respond


Mastercard Visa Paysafecard
Mastercard Visa EcoPayz

Jaak Casino is a  member of the Tau Gaming family and it is proving to be a valuable asset in the gambling industry.

This casino brand is powered by the Aspire software platform, which is a well-known name in the industry. Jaak Casino is available in English and Finnish.

Jaak Casino brand provides a collection of different games to all players. There are slots, table games, scratchcards, and more available for their Canadian customers.

The casino holds a license from Malta Gaming Authority and the United Kingdom Gambling Commission. This makes them a reliable place to play.

Jaak Casino has a colorful website with all its games and most of the site functionality is available right on the homepage. Most of the time, the site loads fast and is responsive, although there are some issues.

Registration with the site involves only a few quick and straightforward steps, and the banking options are also pretty familiar. Jaak Casino offers a 100 percent deposit as a bonus with 25 bonus spins. However, the casino has a relatively small number of games, there is no live casino, the site design is not unique in any way, and the customer service is not available for 24 hours.

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Jaak Casino first deposit bonus

Players at Jaak Casino will enjoy bonuses and promotions as soon as they create an account and make their first deposit. The bonus looks like this:

New players only, 18+. Minimum deposit for bonus: C$10. Maximum bonus amount: C$50 and 25 spins. Wagering requirement: 35x (B). Time for wagering requirement: 21 days. Unused spins will expire in 24 hours. Full terms and Bonus terms apply. Play responsibly.

Like many modern casinos, Jaak Casino offers their new players 100 percent of their first deposit as a welcome bonus. However, the limit of this bonus is C$50, which is a little low compared to what many other casinos offer.

The bonus has a wagering requirement of 35 times the bonus, so here we are hitting an average score. The bonus spins have the same wagering requirement condition as the bonus and can only be used on Fruity Friends slot game.

To claim the bonus, use the bonus code MAPLE25.

Steps to claim your bonus:

  • Go to Jaak Casino
  • Open your new account
  • Make your first deposit (minimum C$10)
  • Use bonus code: MAPLE25
  • Claim 100% bonus up to C$50 + 25 bonus spins

First deposit bonus code

Jaak Casino's first deposit bonus code is MAPLE25.

Significant terms and conditions

  • New players only, 18+.
  • A minimum deposit of C$10 applies.
  • Bonus is subject to a 35x wagering requirement.
  • Various game distributions apply.
  • Max. cashout: C$100.

Please gamble responsibly.

VIP / Special promotions at JAAK casino

The are 7 different stages in Jaak Casino's VIP programme:

  • New member: Get 35 reward point redemption rate with a fast cash-out process and a Birthday bonus.
  • Bronze VIP: 25 Free Spins + VIP Live tournaments
  • Silver VIP: 50 Free Spins + VIP Live tournaments
  • Gold VIP: 50 Free Spins + 50% Extra Bonus, VIP Live tournaments
  • Platinum VIP: C$50 Bonus on the first day, Bonuses on all deposits on day two, and exclusive cashback offer on day three, and EXPRESS payments
  • Premium VIP: C$50 Bonus on the first day, upgraded bonuses on all deposits on day two, personal offers from your personal account manager, and EXPRESS payments
  • Prestige VIP: C$100 Bonus on the first day, 50 free prestige games on day two, and personal offers from your personal account manager and EXPRESS payments.

Compare Jaak Casino bonus

See how the Jaak Casino welcome bonus compares with other casino sites. You can change the compared site by clicking on the magnifying glass icon.

Bojoko rating 3.3
1st deposit bonus 100%/C$50 + 25 bonus spins
No deposit bonus -
Min. deposit C$10
Wag. req. (bonus) 35x (B)
Wag. req. (spins) 35x
Max cash out C$100
Bojoko rating 3.2
1st deposit bonus 100%/C$50 + 25 bonus spins
No deposit bonus -
Min. deposit C$10
Wag. req. (bonus) 35x (B)
Wag. req. (spins) 35x
Max cash out Unlimited

Jaak Casino game suppliers

Microgaming Play'n GO Quickspin Playson Pragmatic Play PariPlay Leap Gaming
Microgaming Play'n GO Quickspin Playson Pragmatic Play PariPlay Leap Gaming

There are more than 800 games on Jaak Casino. Most of these games are slot games, but there are also some scratch cards. The slot machines might not be so many compared with what is available in some other casinos, but they are all high-quality games. The moment I visited the homepage, I instantly saw many popular games like Reactoonz, the Rich Wilde series, Book of Dead, and Fire Joker. Most of the games are from well-known game providers like Wazdan, Microgaming, Pragmatic Play, and Quickspin.

You can search for games both by the game's name and by the name of the provider, and there are categories to peruse such as New games and Drops&Wins slots. 

Jaak Casino does not offer live casino games, so if you're a roulette fiend or a blackjack pirate, you must look elsewhere. But for us slot lovers, Jaak is a nice casino - not the biggest, but fully functional. 

The games load a bit sluggishly, but the gameplay is relatively smooth. 

Desktop game information

  • Games: 800
  • Slots: 800
  • Table games: -
  • Jackpot games: -

At the time being Jaak Casino does not have any live casino games on offer. 

Live game information

  • Total number of live casino games: -

If you enjoy the Jaak Casino's games, you are in luck, because Jaak Casino also provides these for mobile devices. All of these games are available across desktop, mobile, and tablet. 

You don't need to download any apps to play. Just open the casino website on your mobile browser and you are good to go. The site works equally well in portrait and landscape mode, and the navigation is quite similar to the desktop environment – even though I did experience some freezing, and buttons that didn't lead anywhere.

Unfortunately, there is no option to play any of the games in demo mode, which is a bit of a bummer, especially for new and inexperienced players. I myself always like to try out new games first to get their general feel before deciding whether I want to put any of my money into them.

The major banking options at Jaak Casinos are credit/debit cards, e-wallet services, prepaid cards, and bank transfers. I made a deposit through my MasterCard and, as usual, the money arrived in my account immediately.

There were no charges. Also, when I requested a withdrawal, the casino did not charge me. However, my withdrawal took four days before the money got to my bank account. That is just an average time I have experienced with other casinos.

So, I can say their banking system is neither superb nor bad. They are just an average casino, as far as banking is concerned.

Deposit methods for JAAK casino

MastercardVisaPaysafecardEcoPayzMuchBetterInteracAstropay

Withdrawal methods for JAAK casino

MastercardVisaEcoPayzMuchBetterInteracAstropay

JAAK casino Withdrawal times

  • Mastercard: 0-6 working days
  • Visa: 0-6 working days
  • EcoPayz: 0-4 working days
  • MuchBetter: 0-2 working days
  • Interac: 2-6 working days
  • AstroPay: 2-3 working days

I love the speed at which the support agents of Jaak Casino respond to queries, but I was disappointed that the live chat option is not available 24 hours a day. The feature is only enabled from 8 am to midnight GMT. That seems be fair enough, but unfortunately, it wasn't the best time for me. Those seven hours that the feature is off are actually the time I love visiting Casino. Converting to the Canadian time means the live option is not available from 6 PM to 1 AM. What better time can people try to relax and gamble?

But when I eventually chatted with the customer agent, I was satisfied with the way he responded. I didn't have to wait in a long queue before I was attended to. The agent who chatted with me was friendly, helpful, and professional.

The e-mail option was also effective. I got a response to my e-mail the same day, and it was also very helpful. I love how the FAQ section was structured and how detailed the answers provided in the section are. Although the section may not be enough to solve all the problems that a player can encounter while using the site, when combined with e-mail and live support, I believe it gives the site an excellent support system.

  • Email support: ✅
  • Live support:
  • Phone support: ❌

The KYC documents required by Jaak Casino are similar to what all trustworthy, respectable casinos are asking for. The primary documents are proof of identity, proof of address, and proof of account. I am happy that there is a section on the site where these documents can be uploaded. So, I don't have to send it through e-mail. I always have these documents with me, so I uploaded them as part of my registration process even though it was not necessary then. The documents were verified the following day, which I consider to be very fast.

Jaak Casino holds a Malta license and thus is obliged to verify all player accounts. Before the player verifies the account, no withdrawals can be made. The casino kindly asks players to prepare to send them the following documents:

  • Proof of ID (passport, driver's license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

Responsible gambling and the safety of players is a top priority for Jaak Casino. The casino uses encryption technology to keep all player data protected. They also want to take care of players and understand that gambling might cause problems for someone.

All customer service people have received GamCare Social Responsibility and Interaction training. Jaak Casino also has several tools in place for players if any problem gambling behavior is experienced:

  • Deposit limits
  • Cool off period
  • Self-exclusion
  • Reality check

If you or someone near you has a gambling issue, it is strongly recommended to get in touch with organizations such as GamCare and Gamblers Anonymous.


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About the author

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Kati Saari

Reviewed by:

Kati Saari
Kati Saari has worked in the gambling industry since 2014. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work she’s adamant not to let anything past her without thorough research.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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