- Great selection for slot fans
- Customer support is amazing here
- How the KYC process is set slows you down
- Bonus wagering is surprisingly high
Yako Casino has been around for a while and was launched back in 2015. Here at Yako, you will find a wide variety of both slots and live games and a stunning welcome offer.
We built our casino with quality in mind. We wanted to give our players a great gaming experience from the get go. The games, the bonuses, the support and everything inbetween had to be good.
One thing that stands out is our support, being able to get help 24/7 is a big plus. We also wanted to give you the choice on how to contact us. You can phone in, go on live chat or email us.
Yako is also licensed by the MGA, UKGC, and SGA. This means that everything is done by the books and player safety is a high concern.
I found it mostly user-friendly with a few glitches along the way. Well-established site with some updates while other aspects of Yako Casino seem pretty old school.
Friendly, simple design with a chilled out purple for the main color theme. The scenes are simple but well thought out with crisp, high-quality graphics. I love the stick man with the crown that runs as pages are loading. However, I did notice that some of the graphic quality didn’t match. It’s like they updated some graphics and missed out on others. I was impressed with the fact that they start me off with a personalized bonus page. Before I even started playing, a reality check pop-up appeared. I had to choose the time interval for the reality check.
I like the fact they’re looking out for me so I don’t go overboard. The game lobby was very plain, which is fine but in a way it looks dated. Kind of like shag carpet. I would periodically experience issues while playing slots on the desktop and mobile version. They would just cut out and I would get a message that the game wasn’t available. I love that they offered Slingo as part of their games collection.
All of our new customers get a nice bonus when they start playing. You can grab yourself a 100% deposit bonus up to $99 and 99 free spins.
The bonus can be claimed in the bonus section simply by clicking activate.
- First deposit: 100% bonus up to $99 + 99 free spins on Starburst, Spinsane, Wild Wild West, Joker Pro, Finn and the Swirly Spin & Aloha Cluster Pays!
- Always 10% cashback on your lost deposits which can be claimed from your personal cashback page.
I found the welcome bonus to be confusing and not a great deal with high wagering requirements.
I noticed an exclusive bonus for Canadian players for opening an account. I was offered 10 free spins on Book of Aztec with a $99 welcome bonus and an extra 99 free spins. Once I registered, my free spins were available just for signing up. I love a good no deposit bonus to start. Once I put down my deposit, my cash bonus was in my account. I was given a 100% match deposit bonus. After depositing $60, it showed that I had $120 to play with. The breakdown displayed was that I had $60 deposit money and a $60 bonus.
So, I had the bonus but as my own cash deposit dwindled, the $60 bonus amount was no longer there. It looks like I needed to activate it but when I was depositing, the instructions said there was no need for me to activate. My customer support rep was awesome and added it for me after the fact. However, I am giving customer support the good grade on this one as opposed to the welcome bonus terms and conditions. I found it super confusing. In all honesty, I didn’t even use the bonus because the wagering requirement was hefty at 40x bonus and deposit.
First deposit bonus code
You don't need a bonus code to claim Yako Casino's first deposit bonus.
No deposit bonus code
You don't need a bonus code to claim Yako Casino's no deposit bonus.
Significant terms and conditions
- New Canadian players only.
- Minimum deposit: $15.
- Wagering requirement: 40x.
- Max bet $5 with bonus funds.
- Welcome bonus excluded for players depositing with Skrill or Neteller.
- Cashback is cash with no restriction.
and bonus terms apply.
Extra and no deposit spins
Upon registration you will recevied 10 Free spins, these are automatically added to your account.
The spins can be played on Book of Aztec and all you need is to enter the game.
You don't need a bonus code to claim Yako Casino's no deposit bonus.
The wagering requirements for the no deposit bonus are 40x.
Yako Casino offers a great amount of games to all players. We try to add new games and new game providers every month.
The selections goes from No Limit City, Play'n GO, Slingo, Merkur Gaming and many, many more. You can find all the big developers right here under one roof.
Finding your favourite games is made easy. You can browse through the categories, search by name or developer, or just check the list of all of our games.
We have it all from the fast-paced classic slots to the huge million-dollar jackpots, from card games to dice games and everything in between.
I was happy with the games available more or less. All the top slots, table games, and one-offs were here from the biggest providers.
If I were a fan of table games, I might not be so impressed though. There weren't a lot of options. I took notice of the fact the games lobby felt a bit dated. The graphics just weren’t that crisp and the separation between titles wasn’t balanced.
It wasn’t aesthetically pleasing and it also didn’t function very well. For example, when I searched for a slot game, I found it but it hadn’t been located in the slots lobby. I did like the fact they offered progressive jackpots, Slingo, and Lottery options. Kind of a one-stop shop for any game I felt like playing. While the live casino and table games aren’t massive collections, I liked that they were powered by top games providers.
Desktop game information
Desktop game providers
Our site has an excellent choice of mobile games, it also works well on mobile even though it is no app. Just open your mobile web browser and get ready to play.
The number of games is similar to desktop users, and the user-friendly layout is also a plus. Navigating our mobile casino is made very easy for everyone.
For a better experience, we can always recommend the "desktop mode" that most browsers have. This will give an experience similar to desktop.
I felt like the mobile version of Yako Casino had better functionality and graphics.
I had some of the same issues with some of the slots. They would just stop working and I would get a message that the game was no longer in play. This happened on the desktop also so it wasn’t an issue exclusive to the mobile version. Otherwise, the graphics were crisp and it was easy to navigate. A very intuitive mobile platform. I could swipe through options for video slots, slingo, table games, lottery, and jackpot titles easily. The main menu is located in the same spot as it is on the desktop. It was seamless to get to my account, check out promos, and talk to customer support. All pages loaded quickly and fit to size on a small screen.
Mobile game information
Mobile game providers
We are proud to say that our live game selections are powered by the leading provider Evolution Gaming.
The games are available at all hours of the day and you are able to chat with the dealers for an authentic experience.
Live game information
Total number of live casino games: 115
Live game suppliers
An important aspect of gambling is to play responsibly. We value our players highly and offer the best solutions for a safe gambling experience.
We have implemented limits such as:
- Deposits Limits
- Play Sessions Limit
- Bet Limit
- Loss Limit
If you have any questions or need any help setting limits you can contact our support that is available 24/7.
Contacting our support team is easy. You can talk to us via email, live chat or phone. We are here to help you no matter what comes up. If you ever have a question, don't hesitate to ask.
Customer support was superior here. This was one of the saving graces of the whole casino. I asked a lot of questions and all the staff was knowledgeable and really helpful.
I went to customer support to get help with a mysterious bonus issue. When I went to support through the main menu, I had three options. I could call, email, or speak via live chat. I opted for live chat as it’s instant and easy. Donna greeted me and was really friendly and helpful. I could tell she was a real human and not a bot. My customer support experience was fantastic actually. She looked into my situation further than she needed to. I felt like she really went above and beyond. It’s always nice when the support staff call you by name too.
Email support languages
Live support languages
Phone support languages
As a licensed online casino, we follow the laws and regulations strictly. We will ask you for verifying documents to confirm your identity and age.
The documents we require include, but are not limited to:
- Proof of Identity (passport, driving license, ID card)
- Proof of address (bank statement, utility bill, official government letter)
- Proof of Payment Method
The documents can be sent via email or live chat directly to our customer support.
I was not asked to verify my account upon registering and didn’t get any notice. There is a verification section in my account but I wasn’t able to upload anything. I contacted customer support about this and they told me they would first need to ask me for verification. Upon my request, they emailed me a request for verification. I was then able to go in and use their uploader system. I found it a bit weird that they would block me from uploading unless they asked me to verify my ID.
In the end, customer support sent me an email and said I should send everything via email to them. Reading through the long email about their requirements and acceptable files I could send was pretty annoying. I sent along the requirements but there was no email response as to how long it would take. Eventually, there was a message letting me know my ID was verified when I went into the verification section in my account. I had to keep looking though and was never alerted that I had been verified.
We have lots of different payment methods that you can deposit and withdraw with. You can find all of the popular methods for Canadian players right here.
When I went to deposit, I was really impressed with how they set up the cashier section. For each option, they let me know what my maximum deposit amount was, what the fee would be, and the minimum deposit amount. It’s nice to see this front and center as it helped me decide what worked best for me. I used Interac e-Transfer, which was really fast and easy. I could have deposited a minimum of $15 but opted for $60. I had the money in my account instantly after I sent the payment.
As for the withdrawal process, I didn’t win anything so I couldn’t withdraw. However, I went through a bit of the withdrawal process and I had quite a few different withdrawal options available. I chose Interac as I went through the process. It was a minimum withdrawal of $20CAD and I didn’t have that in my account. I do appreciate that everything is well laid out and there’s plenty of communication when it comes to their banking system.
Visa 3-5 working days, Wire transfer 3-5 working days, EcoPayz 0-1 hours, MuchBetter 0-1 hours
Loraine Couturier is an expert casino reviewer for Bojoko. You'll often find her uncovering the legit truth about her experiences with online casinos. It is her mission to help you source out the best casinos. Loraine has been working with online casinos over the past 2 years while traveling the globe.