Casushi casino review (UK)

New to Casushi Casino? Please enjoy the tasty welcome bonus available for all UK based players upon first deposit:

• 100% bonus up to £50 + 50 bonus spins on Book of Dead

To put it simple, the bonus means you can start playing with doubled balance. So e.g. £50 deposit means your starting bankroll is £100.

You first play with your deposited money and can forfeit the bonus whenever you wish. This means you can withdraw your winnings and not worry about wagering requirements.

However if you lose your deposited sum you still have bonus money on your Casushi account. Bonus money will be converted into real money as soon as wagering requirements (40 times bonus) are met. The wagering requirement is a hair over the industry standard, but not by much.

Maximum win from first deposit bonus is capped at £250 and deposits made using Paysafecard, Skrill or Neteller are restricted.

All in all, the bonus is fine at best. It has a decent wagering requirement, but the withdrawal cap is the one thing that bugs me. So, if you decide to take the bonus, don't expect to get that much out of it.

First deposit bonus code (casushi)

You don't need a bonus code to claim Casushi's first deposit bonus.

Significant terms and conditions (casushi welcome offer)

• 18+. New players only.
• Minimum deposit of £10 is required.
• Wagering requirement 40 times bonus.
• Maximum bet is £5 per round.
• Valid for 30 days.
• Paysafecard and e-wallets are excluded.

Extra and no deposit spins at casushi

As part of Casushi Casino's first deposit bonus you are credited 50 bonus spins. These spins are available on Book of Dead, popular slot created by Play'n GO. Each spin is worth £0.10 and they will expire in 2 days if left unused.

VIP / Special promotions - all aboard the sushi train!

Casushi Casino appreciates loyalty and they have created The Sushi Train to award the players. Here's how it works:

• 1. Play your favourite games to increase your loyalty bar
• 2. When the bar fills up, the Sushi Train Games pops up
• 3. Spin the game & hope for a winning line
• 4. Win Casushi Points
• 5. Exchange your points to free spins on Casushi Shop

Winnings from The Sushi Train range from 10 points to 2,500 points. To get an idea how much they are worth 10 points can be used to buy 10 extra spins (worth 10 cents a spin) and 2,500 points can be converted into 50 spins (worth £5 a spin).

But The Sushi Train is not the only incentive to keep on playing! Casushi invites their most loyal members to join the exclusive Imperial Club where each player is looked after by own Casushi Master whose job is to treat you like royalty.

Imperial Club
After joining Imperial Club only sky's the limit regarding prizes and benefits! Starting from free welcome gift (vintage faux gold Casio) you are regularly offered perks such as cashback bonuses, super-fast money transfers and exclusive deposit bonuses.

Who doesn't love slots? Well, the fine folk at Casushi certainly do, as they have over 1,000 of them available in the lobby!

Leading suppliers like NetEnt, Microgaming and Yggdrasil are behind their games which means player-favourite titles such as Gonzo's Quest, Immortal Romance and Bonanza can be found at Casushi Casino.

This is where I found Casushi shining the brightest. Their slot selection is fabulous and there was plenty of big titles to choose from. Though, not all of their best and most unique games are those you get to play on every casino.

Being a Japanese-themed online casino also means they have gathered together many different Japanese and Asian themed games. So if you want to try out titles such as Super Sumo, Samurai Ken, 88 Fortunes or Bruce Lee you now know where to find them!

Of course, table games and video pokers are also covered. And if you are aiming for highest wins possible, the jackpots lobby is the place to be. There, you will found the biggest progressive jackpot slots like Mega Fortune and Mega Moolah. And like the Sushi Master likes to say - Play these games for some sumo wins!

Desktop game information 

• Games 1220
• Slots 1120
• Table games 45
• Jackpot games 47

Casushi has partnered with Evolution to provide high-quality live casino entertainment. If classic table games like Blackjack and Roulette are your thing you will love Casushi live casino lobby. Games run smoothly on all devices so you don't have to sit in front of your computer to play their live games.

Live game information 

• Total number of live casino games 50

Majority of online casino players enjoy the freedom of playing wherever and whenever they wish. Hence mobile playing is now more popular than ever.

Casushi is fully mobile-optimised casino build using only the latest technology to guarantee fast loading times and top-notch usability on all mobile devices. All their games can be played on mobile as well and the navigation makes it super-easy to jump from one game to another.

In terms of design, the mobile site is also as bright and as vivid as the desktop alternative, while there's also a similar layout that makes it easy to navigate your account information and favourite games seamlessly across a number of devices.

Of course, the games' lobby icon is condensed into a compact drop-down menu, but otherwise, the search filters remain easily accessible and presented as they are on the main site. The game load times are also relatively unchanged, with slots like Starburst taking a little under 10 seconds to open on average.

However, not all of the desktop games are available on the mobile site, and while you'll have the advantage of navigating both the site and your favourite titles in either portrait or landscape mode, the lack of a full library may be a little disappointing to some.

Casushi Casino offers wide selection of fast and secure payment methods ranging from debit cards to e-wallets and Paysafecard. Minimum deposit is only £10 but please note that at least 20 pound deposit is needed to be able to claim the first deposit bonus.

Withdrawals must be made using the same source of funds when depositing. Casushi Casino aims for fast payments and try to process all withdrawal requests within 48 days of receiving them. Minimum withdrawal amount is 10 pounds.

I was impressed with the range of deposit methods on offer at Casushi, which includes my two preferred options Visa debit and PayPal.

I subsequently completed my first deposit of £20 using a Visa debit card, with the funds landing instantly in my account while triggering the welcome offer successfully in the process.

In terms of time-frames, the site typically takes up to 24 hours to process a withdrawal (although it took a little less time in my case), although this can increase to 48 hours over the weekend.

Overall, it took less than 36 hours after the initial request for the funds to land in my bank account, which is genuinely competitive and allows for rapid access to your hard-earned winnings!

Deposit methods available at casushi

Withdrawal methods available at casushi

casushi casino Withdrawal times

• Mastercard 2-3 working days
• Visa 2-3 working days
• Skrill 1-2 working days
• NETELLER 1-2 working days
• Trustly 1-2 working days
• Maestro 2-3 working days

All players are valued at Casushi Casino. No matter what your issue is, their dedicated customer service takes it seriously. For urgent matters and problems they advocate contacting the live chat available between 9:00 AM to 0:00 AM.

Or, if you prefer emails you can send your questions to support@casushi.com and Casushi Casino will get back to you within 48 hours. You can also read answers for most popular questions on the FAQ section.

I was relatively impressed with the quality and depth of customer support at Casushi, as you can make contact with the team through live chat and email channels.

You can access this simply by clicking through the floating speech bubble icon in the bottom right-hand corner of every landing page. This will open a small pop-up screen that prompts you to enter your name and email, before you press the ‘Chat' button and wait to be connected.

I raised an initial query about the minimum deposit value, and was delighted to be connected to an agent in less than 60 seconds.

Barely another 60 seconds had passed before my query was answered politely and efficiently, and I was definitely impressed with the quality of support provided here.

I also like the fact that you can have a transcript of your chat sent directly to your email address, which may provide peace of mind when dealing with more serious issues or those relating to withdrawals.

If you click through the ‘Support' tab on the bottom of the vertical menu on the left-hand side of the homescreen, you'll also access the site's FAQ page.

Here, you'll access a number of generic questions and answers relating to account management, bonuses, withdrawals and even gameplay. Make no mistake; there are some comprehensive answers included here, while this page also enables you to review key datasets such as the site's T&Cs and individual bonus terms.

At the bottom of this page, you'll also find an online contact form. This is ideal if you experience an issue outside the aforementioned customer service hours and you cannot find a resolution in the FAQ section.

• Email support: ✅
• Live support:✅
• Phone support: ❌

Casushi Casino will perform verification checks, otherwise known as Customer Due Diligence or Know Your Customer (KYC), on all players during the sign-up process. Therefore, they ask all the players to provide them the following documents to verify their identity, age and address.

• Proof of identity (e.g. photographic ID)
• Proof of address: (e.g. bank statement or utility bill)

These checks are performed in accordance with regulation from the Gambling Commission of Great Britain. Only players who are successfully identified will be allowed to start playing with real money.

You may also be required to send Casushi Casino documents to prove your source of funds upon withdrawal. This procedure is to make sure no money-laundering or any other type of frauds related to banking is happening.

When you register at Casushi, you'll be required to enter your personal information across three separate screens.

Just make sure that this is entered accurately before confirming, however, as Casushi will check that you're registered on the electoral roll at the listed address as part of their background verification checks.

When I initially completed this process, I was notified by the operator that they needed to carry out additional checks before verifying my account and allowing me to get started. However, I wasn't asked to send in any proof of ID or address, and I instead received an email 18 hours later confirming that verification checks had been successfully completed and I was free to make my first deposit.

This was a little unusual and confusing, especially as there was no initial communication explaining why there was a relatively lengthy delay.

However, after speaking to a customer support agent, I was informed that my identity was verified automatically by the brand, but this process took a little longer than expected.

If there are any issues with the information that you provide and the automatic verification fails, the team will contact you immediately and ask you to send a photograph of your driver's license or passport and proof of address dated within the last three months by email to support@casushi.com.

Casushi Casino is licensed and operated in Great Britain by the Gambling Commission and therefore safe casino site for all UK players.

Even though the casino seems to be all fun and games, they do take responsible gambling very seriously. Casushi Casino provides plenty of useful tools to better control your game play such as account closures and limits on deposits.

To be truthful to their theme, they have listed 7 virtues to happy play which is supposed to guide the players while visiting Casushi Casino. These virtues are meant, among other reasons, to protect players and making them to recognise their possible gambling problems before it's too late.