- Bright and colourful design
- Easy to find games
- Good customer support
- Confusing verification process
Casushi is unique online casino launched in early 2020. Inspired by Japanese culture and food, Casushi is here to help you find your "Zen of Happy Play". With their propriety casino platform and innovative Sushi Train -feature, Casushi truly stands out among online casinos!
High-quality game selection from world's most popular suppliers, professional customer service and lucrative bonuses are sure to keep you entertained for a long, long time.
Casushi is licensed by The United Kingdom Gambling Commission, which is a great way to make sure that the platform is safe for UK players.
As you’d expect from a casino brand with a parent company called Dazzletag Entertainment, Casushi is bright, vivid and engaging, while it also has a way with words that sets it apart from many of its rivals.
The colourful nature of the site doesn’t detract from its navigability, however, with the games’ library easily accessible and categorised in a way that makes it easy to find your favourite titles.
You can also access reliable customer support and a competitive welcome offer at Casushi, while you’ll find a wide range of payment options available for deposits and withdrawals.
However, not all of these payments qualify for the welcome offer, while an inflated minimum withdrawal level of £25 and a slightly confusing verification process does detract from the overall experience.
New to Casushi Casino? Please enjoy the tasty welcome bonus available for all UK based players upon first deposit:
- 100% bonus up to £50 + 50 bonus spins on Book of Dead
To put it simple, the bonus means you can start playing with doubled balance. So e.g. £50 deposit means your starting bankroll is £100.
You first play with your deposited money and can forfeit the bonus whenever you wish. This means you can withdraw your winnings and not worry about wagering requirements.
However if you lose your deposited sum you still have bonus money on your Casushi account. Bonus money will be converted into real money as soon as wagering requirements (40 times bonus) are met.
Maximum win from first deposit bonus is capped at £250 and deposits made using Paysafecard, Skrill or Neteller are restricted.
As you’d probably expect from a casino brand that’s packed full of personality, Casushi delivers a lively and exciting welcome bonus to brand new players.
This takes the form of a 100% deposit match up to the value of £50, while you’ll also earn 50 free spins on the iconic Starburst slot!
Once you’ve completed the registration and the operator has fully verified your identity (I’ll delve into this in a little more detail below), you can claim the welcome offer simply by clicking through the ‘Deposit’ icon in the top right-hand corner of the screen.
This will take you to the cashier pop-up page, where you’ll be required to enter your desired deposit amount and preferred payment method. When it comes to the latter, the lowest default option is fixed at £25, but you only need to credit your account with £10 to qualify for the brand’s welcome offer.
So, if you want to make the minimum deposit, you simply need to enter £10 in the relevant box in the bottom left-corner of the page.
Hopefully, the funds should land instantly in your account, at which point you’ll earn the first 30 of your Starburst free spins (a further 10 will be awarded after 24 hours and you’ll receive the final 10 after 48 hours overall).
To access your initial spins, simply search for and click through the Starburst slot in the games’ lobby, and you’ll notice that your 30 free rounds are fixed at a coin level of 0.01.
You shouldn’t expect too much in the way of sizable wins here, especially given the fixed bet level and the low-variance nature of the slot. In my case, I earned a total of £4.50, with a relatively big win of £1.57 boosting my bankroll towards the end of the free gameplay.
The welcome offer is underpinned by wagering requirements of 40x the total bonus awarded, which in my case equated to £20 plus the £4.50 accrued from my initial spins.
I subsequently earned the modest sum of £2.25 from my remaining 20 free spins over the course of the next two days, creating a total bonus fund of £26.75 in my account.
As a result of this, I had to play through a total of £1,070 before withdrawing any associated winnings, which is a relatively competitive amount that’s made even more appealing by the fact that your initial deposit won’t be subject to the wagering requirements.
Of course, it can be argued that the playthrough requirement created by the free spins haul of £6.75 (£270) is a little disproportionate, especially given that the maximum cash out for the welcome offer is £250.
Similarly, you should note that the welcome offer is not eligible to players who make their first deposit using a prepaid card or an e-wallet such as Skrill or Neteller, and this creates an unnecessary restriction that prevents you from using some of the most convenient payment methods.
First deposit bonus code
You don't need a bonus code to claim Casushi's first deposit bonus.
Significant terms and conditions
- 18+. New players only.
- Minimum deposit of £10 is required.
- Wagering requirement 40 times bonus.
- Maximum bet is £5 per round.
- Valid for 30 days.
- Paysafecard and e-wallets are excluded.
and bonus terms apply.
Extra and no deposit spins
As part of Casushi Casino's first deposit bonus you are credited 50 bonus spins. These spins are available on Book of Dead, popular slot created by Play'n GO. Each spin is worth £0.10 and they will expire in 2 days if left unused.
VIP / Special promotions
Casushi Casino appreciates loyalty and they have created The Sushi Train to award the players. Here's how it works:
- 1. Play your favourite games to increase your loyalty bar
- 2. When the bar fills up, the Sushi Train Games pops up
- 3. Spin the game & hope for a winning line
- 4. Win Casushi Points
- 5. Exchange your points to free spins on Casushi Shop
Winnings from The Sushi Train range from 10 points to 2,500 points. To get an idea how much they are worth 10 points can be used to buy 10 extra spins (worth 10 cents a spin) and 2,500 points can be converted into 50 spins (worth £5 a spin).
But The Sushi Train is not the only incentive to keep on playing! Casushi invites their most loyal members to join the exclusive Imperial Club where each player is looked after by own Casushi Master whose job is to treat you like royalty.
After joining Imperial Club only sky's the limit regarding prizes and benefits! Starting from free welcome gift (vintage faux gold Casio) you are regularly offered perks such as cashback bonuses, super-fast money transfers and exclusive deposit bonuses.
Who doesn't love slots? Well, the fine folk at Casushi certainly do, as they have over 1,000 of them available in the lobby!
Leading suppliers like NetEnt, Microgaming and Yggdrasil are behind their games which means player-favourite titles such as Gonzo's Quest, Immortal Romance and Bonanza can be found at Casushi Casino.
Being a Japanese-themed online casino also means they have gathered together many different Japanese and Asian themed games. So if you want to try out titles such as Super Sumo, Samurai Ken, 88 Fortunes or Bruce Lee you now know where to find them!
Of course, table games and video pokers are also covered. And if you are aiming for highest wins possible, the jackpots lobby is the place to be. There, you will found the biggest progressive jackpot slots like Mega Fortune and Mega Moolah. And like the Sushi Master likes to say - Play these games for some sumo wins!
You can access more than 500 games through the desktop Casushi site, which can be accessed through both the lobby on the homepage and the ‘Games’ section located on the vertical menu on the left-hand side of the screen.
On either page, you’ll see a horizontal menu listing various search filters and verticals above the fold, including popular titles, slots, table games and jackpots.
When you click through the table games and live casino verticals, you’ll see a number of additional filters appear just below the horizontal menu. This makes it easier to find specific types of game, while you can also use the search box in the top right-hand corner of the screen to search for titles directly.
In general terms, the games at Casushi tend to take between 10 and 15 seconds to load, although slots like Starburst often open in well under 10 seconds.
Conversely, games like the Raging Rhino Rampage take up to 15 seconds to open, but either way, you shouldn’t have to wait too long to access your favourite title.
The sites’ live and table games (including personal favourites like 20p Roulette) also open in around 10 seconds on average, while I’ve yet to experience any lag when playing in real-time.
However, both the table game and live casino verticals are relatively under-represented, with each one featuring just 12 and 7 titles respectively.
This is definitely an area where Casushi should look to evolve and improve in the future, as there’s a danger that some of you may find the site’s games’ library a little one-dimensional overall.
Desktop game information
Desktop game providers
Majority of online casino players enjoy the freedom of playing wherever and whenever they wish. Hence mobile playing is now more popular than ever.
Casushi is fully mobile-optimised casino build using only the latest technology to guarantee fast loading times and top-notch usability on all mobile devices. All their games can be played on mobile as well and the navigation makes it super-easy to jump from one game to another.
I was unable to find a native Casushi app on either iOS or Android, but fortunately, the operator’s responsive mobile site was perfectly accessible through the Safari browser on my iPhone.
In terms of design, the mobile site is also as bright and as vivid as the desktop alternative, while there’s also a similar layout that makes it easy to navigate your account information and favourite games seamlessly across a number of devices.
Of course, the games’ lobby icon is condensed into a compact drop-down menu, but otherwise, the search filters remain easily accessible and presented as they are on the main site. The game load times are also relatively unchanged, with slots like Starburst taking a little under 10 seconds to open on average.
However, not all of the desktop games are available on the mobile site, and while you’ll have the advantage of navigating both the site and your favourite titles in either portrait or landscape mode, the lack of a full library may be a little disappointing to some.
Mobile game information
Mobile game providers
Casushi has partnered with Evolution to provide high-quality live casino entertainment. If classic table games like Blackjack and Roulette are your thing you will love Casushi live casino lobby. Games run smoothly on all devices so you don't have to sit in front of your computer to play their live games.
Live game information
Total number of live casino games: 50
Live game suppliers
Casushi Casino is licensed and operated in Great Britain by the Gambling Commission and therefore safe casino site for all UK players.
Even though the casino seems to be all fun and games, they do take responsible gambling very seriously. Casushi Casino provides plenty of useful tools to better control your game play such as account closures and limits on deposits.
To be truthful to their theme, they have listed 7 virtues to happy play which is supposed to guide the players while visiting Casushi Casino. These virtues are meant, among other reasons, to protect players and making them to recognise their possible gambling problems before it's too late.
All players are valued at Casushi Casino. No matter what your issue is, their dedicated customer service takes it seriously. For urgent matters and problems they advocate contacting the live chat available between 9:00 AM to 0:00 AM.
Or, if you prefer emails you can send your questions to firstname.lastname@example.org and Casushi Casino will get back to you within 48 hours. You can also read answers for most popular questions on the FAQ section.
I was relatively impressed with the quality and depth of customer support at Casushi, as you can make contact with the team through live chat and email channels.
The former is currently available seven days a week and between the hours of 9 am and 12 am GMT, and you can access this simply by clicking through the floating speech bubble icon in the bottom right-hand corner of every landing page.
This will open a small pop-up screen that prompts you to enter your name and email, before you press the ‘Chat’ button and wait to be connected.
I raised an initial query about the minimum deposit value, and was delighted to be connected to an agent in less than 60 seconds.
Barely another 60 seconds had passed before my query was answered politely and efficiently, and I was definitely impressed with the quality of support provided here.
I also like the fact that you can have a transcript of your chat sent directly to your email address, which may provide peace of mind when dealing with more serious issues or those relating to withdrawals.
If you click through the ‘Support’ tab on the bottom of the vertical menu on the left-hand side of the homescreen, you’ll also access the site’s FAQ page.
Here, you’ll access a number of generic questions and answers relating to account management, bonuses, withdrawals and even gameplay. Make no mistake; there are some comprehensive answers included here, while this page also enables you to review key datasets such as the site’s T&Cs and individual bonus terms.
At the bottom of this page, you’ll also find an online contact form. This is ideal if you experience an issue outside the aforementioned customer service hours and you cannot find a resolution in the FAQ section.
When logged in, your username and email should automatically be populated above your message, while if you’re away from the site you can also send an email directly to email@example.com.
I sent a message through both channels enquiring about the use of Neteller as a viable deposit method, and received a response to the direct email first in a little over seven minutes.
This is quite a quick and competitive response, while this channel enables you to settle non-urgent or more complex queries at your leisure.
Email support languages
Live support languages
Phone support languages
Casushi Casino will perform verification checks, otherwise known as Customer Due Diligence or Know Your Customer (KYC), on all players during the sign-up process. Therefore, they ask all the players to provide them the following documents to verify their identity, age and address.
- Proof of identity (e.g. photographic ID)
- Proof of address: (e.g. bank statement or utility bill)
These checks are performed in accordance with regulation from the Gambling Commission of Great Britain. Only players who are successfully identified will be allowed to start playing with real money.
You may also be required to send Casushi Casino documents to prove your source of funds upon withdrawal. This procedure is to make sure no money-laundering or any other type of frauds related to banking is happening.
When you register at Casushi, you’ll be required to enter your personal information across three separate screens.
This includes your email, phone number and date of birth, while you can start typing your physical address on the second screen and allow the site to locate this intuitively.
Just make sure that this is entered accurately before confirming, however, as Casushi will check that you’re registered on the electoral roll at the listed address as part of their background verification checks.
On the third screen, there’s also an option to ‘Accept bonuses’. It’s important to tick the box that sits alongside this, as otherwise, you won’t be able to qualify for the initial welcome offer.
When I initially completed this process, I was notified by the operator that they needed to carry out additional checks before verifying my account and allowing me to get started. However, I wasn’t asked to send in any proof of ID or address, and I instead received an email 18 hours later confirming that verification checks had been successfully completed and I was free to make my first deposit.
This was a little unusual and confusing, especially as there was no initial communication explaining why there was a relatively lengthy delay.
However, after speaking to a customer support agent, I was informed that my identity was verified automatically by the brand, but this process took a little longer than expected.
If there are any issues with the information that you provide and the automatic verification fails, the team will contact you immediately and ask you to send a photograph of your driver’s license or passport and proof of address dated within the last three months by email to firstname.lastname@example.org.
If you’re a high roller, you should know that the site also reserves the right to ask for proof of your ID when your activity reaches certain thresholds.
To negate this potential issue, I’d recommend that you send your proof of identity proactively to email@example.com once you’ve completed your registration.
Casushi Casino offers wide selection of fast and secure payment methods ranging from debit cards to e-wallets and Paysafecard. Minimum deposit is only £10 but please note that at least 20 pound deposit is needed to be able to claim the first deposit bonus.
Withdrawals must be made using the same source of funds when depositing. Casushi Casino aims for fast payments and try to process all withdrawal requests within 48 days of receiving them. Minimum withdrawal amount is 10 pounds.
I was impressed with the range of deposit methods on offer at Casushi, which includes my two preferred options Visa debit and PayPal.
Additionally, I had the option of crediting my account using Skrill and Neteller (I have an account with the latter) and the prepaid Paysafecard. I also had access to Trustly, which processes instant online bank transfers on behalf of iGaming operators.
However, there’s a slight caveat here, as first deposits made through Skrill, Neteller and the Paysafecard aren’t eligible to receive the welcome offer. This is genuinely unfortunate, especially when you consider the convenience and popularity of these platforms.
I subsequently completed my first deposit of £20 using a Visa debit card, with the funds landing instantly in my account while triggering the welcome offer successfully in the process.
As a result of the current anti-money laundering laws (which stipulate that you can only withdraw funds through a payment method that has been previously used to process a deposit), I made my first withdrawal of £25 through the same channel.
This is the minimum amount that the site allows you to withdraw from your account, and you may find this a little problematic if you only have a small bankroll and prefer to access your funds readily through small but frequent transactions.
In terms of time-frames, the site typically takes up to 24 hours to process a withdrawal (although it took a little less time in my case), although this can increase to 48 hours over the weekend.
Overall, it took less than 36 hours after the initial request for the funds to land in my bank account, which is genuinely competitive and allows for rapid access to your hard-earned winnings!
Mastercard 2-3 working days, Visa 2-3 working days, Skrill 1-2 working days, NETELLER 1-2 working days, Trustly 1-2 working days, Maestro 2-3 working days
I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.