Jackpotjoy Bingo review (UK)

By Kati Saari. Updated:
1st deposit bonus 50 tickets
Bonus code: -
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) No
Wagering requirements (bingo tickets) No
Wagering requirements (bonus spins) No
Maximum cash out Unlimited
Basic information
Launch date 01/2006
Minimum deposit £10
Platform Gamesys
Sports betting No
Live casino No
Bingo versions 75, 80, 90
visa
mastercard
paypal
apple-pay
maestro
Play here » #Ad. 18+. New members only. Opt-in required. Claim either 50 bingo tickets or 30 bonus spins. Minumum deposit: £10. Wagering requirement: 1x deposit. Bonus expires in 30 days. Value per ticket: Up to £1. Bonus spins are on Double Bubble. Bonus spins value 20p per spin (1p coin size, maximum 20 lines). Full and Bonus apply. BeGambleAware.org.

How Jackpotjoy looks like

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Jackpotjoy Bingo review - Fast facts

4.1
Bojoko rating

Available bingo variants: 75, 80, 90

Bingo game provider: Gamesys

Pros:

➕ Great welcome package with zero-wagering bonuses
Big selection of bingo rooms
Live bingo games
Trustworthy, UK-licensed site

Cons:

➖ Unfriendly customer service
➖ No deposit-free bingo offers

Mastercard Visa PayPal
Mastercard Visa Online bank transfer

Jackpotjoy is a true bingo-lovers' paradise. Set on the popular Gamesys platform, this site is of the highest quality and offers an unforgettable bingo experience. If you've visited the sister sites Rainbow Riches and Double Bubble, you will find Jackpotjoy very similar.

This casino has a easy-to-use layout and suits beginners perfectly. The bright colour looks nice on the site and navigating from one page to another is easy. Jackpotjoy is an excellent example of a gambling site built with user-friendliness in mind.

There are a number of bingo rooms to choose from. You can choose from 75, 80 or 90-ball bingo variations. I liked the feature where you can view more information about the room by simply clicking on the ‘More info' button. With that, it's easier to choose your preferred room.

Apart from bingo, there are plenty of other casino games to choose from. These include slots, jackpots, table games and live casino. Provided by some of the industry masters, such as NetEnt, Microgaming and Pragmatic Play, quality is guaranteed.

Although the site works well, this casino has some downsides too. The customer support wasn't that effective and in my experience, they couldn't assist me with the help I needed.

Also, I would have wanted to see some better bingo offers. The welcome bonus is not that bad, but a good old no deposit bonus would have made it even more interesting.

All in all, Jackpotjoy is a suitable option for anyone looking for a smooth bingo experience. Moreover, it is licensed by the UK Gambling Commission, which makes it a safe and secure platform to gamble.

Play on Jackpotjoy »

Jackpotjoy Bingo welcome bonus

Jackpotjoy welcomes new players with a nice deposit bonus. Make a deposit of £10 and wager at least £10 on any games on the site, and receive either:

or

#Ad. 18+. New members only. Opt-in required. Claim either 50 bingo tickets valued up to £50, or 30 bonus spins on Double Bubble. Spins are valued at 20p per spin. The minimum deposit for obtaining the bonus: £10. Wagering requirement: 1x minimum deposit. The bonus expires in 30 days. and Bonus apply. BeGambleAware.org.

All new joining members get a smashing welcome offer at Jackpotjoy for their first deposit. Just by depositing the minimum of £10, you can claim:
  • 50 bingo tickets, or
  • 30 bonus spins

The bingo tickets are valued at either 50p or £1 depending on which room you'll claim the tickets. The bonus spins are for Double Bubble, a game provided by Gamesys - the very same house that operates this site. The spins use the 1p bet on each line, so the total value of each spin is 20p.

I think this is a rather nice offer, whichever of the two possible bonuses you claim. The bonus can be claimed once you've made the first deposit and placed bets worth at least £10. The bingo or spin winnings are paid in cash, and there are no winning caps.

Compared with other bingo sites, Jackpotjoy's bingo offer might not be on the heavier side but the terms and conditions are more than fair. Many sites offering wager-free bonuses do include other limitations, such as caps on winnings or withdrawals, but no need to worry about those here.

So, if you have a tenner to spare and want a bonus with minimum fine print attached, I would get this one.

Significant terms and conditions

#Ad.

  • 18+.
  • New members only.
  • Opt-in required.
  • Claim either 50 bingo tickets or 30 bonus spins.
  • Minumum deposit: £10.
  • Wagering requirement: 1x deposit.
  • Bonus expires in 30 days.
  • Value per ticket: Up to £1.
  • Bonus spins are on Double Bubble.
  • Bonus spins value 20p per spin (1p coin size, maximum 20 lines).

Please gamble responsibly.

Compare Jackpotjoy Bingo bonus

Here, you can compare what Jackpotjoy's bingo bonus looks like when set side-by-side with other bingo sites. You can easily change the site of comparison by clicking on the grey magnifier and then typing in the brand name.

Bojoko rating 4.1
1st deposit bonus 50 tickets
No deposit bonus -
Min. deposit £10
Waq. req. (bonus money) No
Waq. req. (bingo tickets) No
Waq. req. (bonus spins) No
Max cash out Unlimited
Bojoko rating 4.5
1st deposit bonus 30 bonus spins
No deposit bonus 5 free spins
Min. deposit £10
Waq. req. (bonus money) No
Waq. req. (bingo tickets) No
Waq. req. (bonus spins) No
Max cash out Unlimited

Jackpotjoy's regular bingo rooms are developed by the same company that operates the site, Gamesys. The selection of bingo games is one of the biggest I've seen, with 17 games currently running at all times of the day. The variations available are 75, 80, and 90-ball bingos.

If you're unsure of the bingo room or don't know how to play it, instead of tapping the play button, you can select 'More info'. This opens a box that introduces the game and also teaches you how to play. This is sure to be helpful for beginners.

Even if there aren't that many variants available, the games are still worth checking out as some of them have special features for more chances to win. Additionally, Jackpotjoy carries some great bargain games, such as Session Bingo, where you can buy a bundle of bingo tickets for 15 games. Session Bingo does have a progressive jackpot as well, of which seed value always starts from £2,500.

One of the most known bingo games of Gamesys is Bejeweled Bingo. This bingo room brings together a 90-ball bingo and the standard version of Bejeweled the game. Don't let the looks of the game fool you - this isn't just any regular bingo game! Even if you don't place as a winner, you will still get a chance to play the bonus Bejeweled Bingo game if you've bought six tickets or more. Speed is of the essence when playing the bonus game of matching gems.

Or, if you're in a hurry, try the lightning-fast Speed Bingo. With tickets starting from just 1p each, this game offers value as well as efficiency.

Each bingo game room has a chat box where you can message other players or say hi to the chat host. The chat host looks after the players and makes sure everyone has a nice time. The chat hosts messages are always in red so that you can separate them from bingo players.

For live bingo, try Mega Ball 100x or MONOPOLY Big Baller by Evolution.

  • Bingo games: 18

Jackpotjoy offers a rather nice range of other games along with bingo rooms. There are hundreds of online slots along with a handful of jackpot games, table games, scratch cards, and a great selection of live dealer games.

The games come from several providers, including the all-time favourites NetEnt, Microgaming, Red Tiger, and IGT. Together with titles from Gamesys, Play'n GO, Light & Wonder, Yggdrasil, Eyecon, Evolution, Pragmatic Play, Push Gaming, and Big Time Gaming, this collection has something for everyone.

Jackpotjoy has done it right by allocating Slingo games to their own category, as these would probably be more interesting to bingo players than regular slots. If you haven't ever played or heard of Slingo, you're in for a treat! Slingo games are fun games with half of the mechanics coming from bingo and the other half from slots. You've got a bingo card with symbols or numbers, and a 1-line slot reel rolling and drawing the numbers.

If you visit Jackpotjoy, you might notice that they promote free slots and games. These free games are for Jackpotjoy's members who have made at least a £10 deposit, and the winnings are paid in cash. The free games run daily and monthly - every time you play a daily free game, you automatically get a pick for the monthly free game bonus.

Jackpotjoy runs online poker rooms and tournaments as well.

Desktop game information

  • Slots: 700
  • Jackpot games: 50
  • Table games: 35
  • Live games: 65

Jackpotjoy supports most of the popular payment methods, such as debit cards and Apple Pay. A notable thing about the banking methods is that PayPal is accepted, but only with players who have registered their PayPal accounts to the site before 25/11/2020. This, unfortunately, means that new members can't register their PayPal address with Jackpotjoy.

For Apple Pay users, it's good to know that Jackpotjoy allows deposits as well as withdrawals with this method. Because of this and fast withdrawals, Jackpotjoy is one of the top choices when searching for Apple Pay bingo sites.

When you first join Jackpotjoy, the site will need you to register a payment method. You can later change or add payment methods from your account settings.

The minimum sum you can deposit is £10, and the smallest withdrawal limit is also £10.

Jackpotjoy promises to process all withdrawals within 24 hours.

Jackpotjoy Deposit methods

Mastercard Visa Maestro PayPal Apple Pay

Withdrawal methods at Jackpotjoy

Mastercard Visa PayPal Online bank transfer Apple Pay

Jackpotjoy Withdrawal times

  • Mastercard: 1-3 working days
  • Visa: 1-3 working days
  • Visa Direct: 0-1 working days
  • PayPal: 0-1 working days
  • ApplePay: 0-1 working days
  • Bank transfer: 0-1 working days

  • Email support: ✅
  • Live support:
  • Phone support: 

You can contact Jackpotjoy via email (fill out a form at the site) or live chat. They used to have phone support available before as well, but closed it in early 2024.

If your problem doesn't need a quick response, contacting support by writing them an email could be the best way. You are asked to allow up to 5 working days for receiving a reply.

I opened the live chat and waited a couple of short minutes before I was greeted by the agent. After I typed in my enquiry, it took them several minutes to respond. To my surprise, I got a rather blunt message saying that I should look for help from their home page, and then the agent quit the chat.

This was very surprising, as I've yet to experience such a rude reply from a casino support agent. Still, I tried contacting them again, and this time, I had to wait several minutes until I was connected with a new agent. With them, I had a short conversation, but quite soon, it became clear they could not help me with the matter at hand. This agent wasn't as rude as the first one, but they weren't acting very welcoming, either.

It's very rare for me to encounter a chat support service of this level. I'm still somewhat amazed that a site that looks and feels as nice as Jackpotjoy fails to deliver friendly customer service.

If your identity can't be electronically verified upon your registration, you will have to provide Jackpotjoy with a photo ID. This is to confirm you are over 18 and that your name matches the details given to the site.

Later on, you might be asked to upload the following documents:

  • Proof of payment method, such as a copy of the front of the debit card
  • Proof of address
  • A copy of the bank statement

The documents may be uploaded via live chat, or via email. Processing the documents usually takes under 24 hours unless any further documents are needed.

Tips on sending documents to the verification team:

  • Make sure you have good lighting when you take photos
  • Try to avoid any glare and reflections
  • Check that all the corners of the document are inside the picture
  • Make sure that all the details are sharp and readable
  • Check that the documents are valid

Jackpotjoy offers various ways for players to keep tabs on their gambling. On Jackpotjoy's page 'Play Responsibly', you can see a short video introducing all the tools at your disposal once you've registered to the site. You can:

  • Set deposit limits
  • Set an account cool-off period (from 24 hours up to 6 weeks)
  • Set session reminders
  • Self-exclude

On their 'Play Responsibly' page, Jackpotjoy also lists all the relevant services that can be of help when you feel you'd like to talk with someone or stop playing completely. I'd say Jackpotjoy has all bases covered here, and you should have no problem setting up responsible gaming limits.

 

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About the author

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Kati Saari

Reviewed by:

Kati Saari
Kati Saari has worked in the gambling industry since 2014. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work she’s adamant about not rushing into anything without thorough research.

Methodology

This review was made independently by Bojoko’s bingo expert. Rating score is based on both quantitative and qualitative factors: offers, bingo games, payment methods, customer service and usability.

The review method is uniform for all bingo sites affiliated with Bojoko, so you can easily compare this bingo site with other brands.

See the full review methodology here.

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