MrQ Bingo review (UK)

Significant terms and conditions

• 18+.
• New depositors only.
• Minimum deposit: £10.
• Claim access to the On the House bingo room for 30 days.
• Players can participate in up to 2,160 games of bingo.
• 20 bonus spins are on the slot Book of Dead only.
• Bonus spins are valued at 10p per spin.
• Spins must be used within 48 hours of claiming.
• Winnings from bingo and spins are paid as cash.
• Bingo and spin winnings have zero wagering requirements.

Please gamble responsibly.

The regular bingo rooms at MrQ are produced by Lindar Media, so the games are actually built in-house and you can't find these anywhere else. So, that's a pretty good consolation for the fact that there are only four bingo games. The variants available are 75 and 90-ball games.

Of the four games, two are normal 90-ball bingos with a choice of 10p or 1p tickets. The biggest jackpot can usually be found in the third one, called Full Monty, where one ticket costs £1. The fourth game is titled On the House, and it's free to play for those having granted access to it.

Each game thumbnail has all the essential info on it, from the current jackpot to the ticket prices and the countdown clock to the next round. Once you open a bingo room, you can either quick-buy tickets by choosing one of the auto-selected numbers or pick the exact tickets from the tab 'Select Tickets'. You can always check your purchased tickets by opening the tab 'My Tickets'.

Waiting for the round to start doesn't have to be boring, either. The bingo room showcases a small selection of casino games and even one live game you can play without having to close the bingo room.

I have to admit that I was a tad underwhelmed to see so few bingo games, but they seem to be of good quality at least. However, I did find the bingo rooms' design somewhat too bare. This clean look does fit with the overall sleek design of MrQ's brand and it certainly makes the games easy to follow, but the lack of action, colour and fun is almost palpable. Naturally, each to their own, someone else might like this kind of design.

Note that not listed as bingo games are the live bingo rooms MONOPOLY Big Baller, and Mega Ball 100x. These live bingo rooms are developed by Evolution and they can offer a fun and different experience to regular online bingo games.

• Bingo games 6

MrQ features a full-sized casino site with slots, table games, jackpots and live dealer games. The game library is a versatile collection from such providers as NetEnt, Play'n GO, Microgaming, Pragmatic Play, Push Gaming, Big Time Gaming, Eyecon, Relax Gaming, Thunderkick, Slingo, NoLimit City, Red Tiger, and Epic Strike.

The games have been organised into some main categories. If you're looking for a certain title, you can quickly check its availability by selecting search and typing in the name of the game.

Now, if you happen to be an online casino veteran like me, you'd probably want to see the full list of game providers and be able to browse only the games from your favourite suppliers. Alas, this is impossible at MrQ. The game thumbnails have very little information outside of the title, and even the search option doesn't recognise game provider names. This makes it pretty challenging to determine if MrQ carries your favourite providers.

The live dealer section is much better detailed with every game thumbnail telling us the title, currently active players, the game provider, and the minimum bet.

I'm also happy to see the Slingo's game titles being a part of MrQ's extensive selection, and that they've even been granted their own subcategory. If slingos are unfamiliar, I heartily recommend trying them out especially if you love both slots and bingo. Slingos have the best parts of both games and they are absolute delights to play.

Desktop game information

• Slots 920
• Jackpot games 70
• Table games 20
• Live games 75

There's a bit limited selection of payment methods available at MrQ, but I think most of us will find the current options more than sufficient. In addition to debit cards, MrQ accepts payments via Paypal, mobile, and Easy Bank Transfer (Ecospend).

The minimum sum you can deposit is £10, and the same minimum limit goes for withdrawals. At any point, you can check your MrQ account to see the net deposit or all transactions.

MrQ aims to be one of the fastest-paying bingo sites in the UK, so sometimes you might see your withdrawal processed within just two hours. However, due to occasional checks and other additional steps, the whole withdrawal process can take up to 7 working days for the winnings to reach the player. While the possible delays in getting paid are not so fun, I appreciate the site being this direct about it.

According to MrQ's customer support, Ecospend is currently their fastest withdrawal method. The transfer is instant in most cases but, at the same time, the support reminds us of the possible 7-day maximum time for all withdrawals.

There are no added fees, which is also a plus.

MrQ bingo Deposit methods

Withdrawal methods at Mrq Bingo

mrq Bingo Withdrawal times

• Mastercard 3-5 working days
• Visa 3-5 working days
• PayPal 1-2 working days
• Ecospend 0-1 working days

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
• Mail support: ✅

MrQ offers three options for contacting their customer support: email, live chat, and phone. To obtain access to their live chat, I was first asked to write my question in a box and then the system would direct me to some more or less relevant FAQ topics.

Because none of the FAQ items did answer my query, I was finally able to choose to move on to live chat. However, I found it a bit irritating that I had to write my question again. I was the third person in the queue and it took roughly 10 minutes of waiting until I got the hold of the support agent.

Not the smoothest start, but once I was able to have the conversation with "Sam", I was very pleased with their prompt answers. I felt I wasn't being fed with copy & paste standard replies, which is almost like a standard thing with live chat support systems.

Live chat is available every day from 8 am to 8 pm, and their support email address is support@mrq.com. Their phone number is 020 3384 2800 (+44 20 3384 2800 for calls from outside the UK).

You can even send them old-school mail:

MrQ
PO Box 1243
St. Albans
AL1 9JH

When you sign up to MrQ Bingo and add a payment method, the site attempts to verify your identity electronically. If this can't be done, MrQ will require you to provide further proof of your ID. You'll receive an email from MrQ when documents are needed.

What you need to provide:

• Proof of identity (passport, driving licence, residence permit, etc.)
• Proof of address (utility bill, council tax statement, official government letter, etc.)

Note, that mobile bills are not accepted. Utility bills, official government letters, home/motor insurance documents and letters from financial institutions should not be older than 3 months. Council tax statements and mortgage statements should be issued within the last 12 months.

Also, your driving licence alone might be enough if your current address matches the information on your driving licence.

MrQ has several ways to limit gambling if needed:

• Set daily/weekly/monthly deposit limits
• Set reality checks
• Apply a time-out between 1 day and 6 weeks
• Apply a self-exclusion, minimum 6 months

MrQ is also registered with GAMSTOP. So, if your exclusion has been confirmed with GAMSTOP, it means you can't log in to MrQ at all for the period of the exclusion.

You can set all these limits by yourself. However, if you want help with them, you can always ask MrQ customer support to set the limits or the time-out/self-exclusion for you.