32Red Casino Review

By Ville Saari. Updated:

32Red Casino Review goes over everything, the bonus, games, app, withdrawal time and the possible no deposit bonus.

1st deposit bonus 150%/£150
Bonus code: -
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) 50x (B)
Wagering requirements (bonus spins) 50x
Maximum bet for wagering -
Maximum cash out Unlimited
Basic information
Launch date 01/2002
Minimum deposit £10
Platform Kindred Group
Sports betting Yes
Live casino Yes
Bingo No
visa
mastercard
paypal
trustly
paysafecard
wire-transfer
maestro
Play here » 18+. New UK players only. Minimum deposit £10, debit card only. Wagering requirement 50x (B). Varying game contributions and max stake apply. Bonus expires within 7 days of receipt. Please gamble responsibly. Full and Bonus terms apply. BeGambleAware.org.

What 32Red casino looks like

Here's an overview of 32Red Casino, showcasing its homepage, slots and new games selection.

screenshot
screenshot
screenshot

 

Summary

32Red is a colourful casino that has a strong core. The great casino interface makes playing easy, and there is plenty of variety in there, though they could use a little improving in their bonus terms.

Bojoko rating

3.9

Bonuses

Banking

Games

Support

Usability

Pros:

Well-organised casino
Plenty of variety
Easy to use
Good customer service

Cons:

High bonus wagering
Withdrawals could be faster

Deposit methods

Mastercard Visa Wire transfer Trustly Paysafecard PayPal Maestro EcoPayz

Withdrawal methods

Mastercard Visa Wire transfer Trustly PayPal EcoPayz

Detailed review: Is 32Red Casino legit?

Playing at an award-winning casino is always fun, but this isn't to say that 32Red is without its flaws.

32Red Casino was launched back in 2002 and has grown in popularity ever since. 32Red Casino is a legit casino with a license from UKGC. They have established a solid reputation for their repertoire of games, promotional offers, all-round customer support and much more. Forming part of the Kindred Group, they have won various awards over the years for our strong expertise and experience.

The overall ease-of-use and slick design of the casino managed to catch my eye, with the use of 32Red's bold red branding contrasting superbly with a largely white background and black font.

There are numerous gaming options for players who want access to the best games at the click of a button. From slot games to table games and live casino, 32Red Casino is the place to be.

With 24/7 award-winning customer service, great bonuses and promotions, efficient banking and fantastic mobile user experience, 32Red is definitely a casino worth a try.

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32Red Casino bonuses

32Red has created the ideal bonus for players who want both a match bonus and bonus spin.

This means, you will receive 1.5x your initial deposit amount as bonus money on top of your deposit. This will boost your bankroll nicely to start your journey at 32Red.

Follow these steps to claim your bonus:

In terms of value, this is a relatively generous offer that has minimal restrictions on how and where it can be used, while it can also be accessed with a minimum deposit of just £10.

The bonus is also added to your account almost immediately after you've processed your first deposit, allowing you to start playing straight away without ever having to chase up customer services!

I also like the fact that as players we're guided carefully through the opt-in process during our registration and presented with different options that enable us to take control of the overall experience. 32Red also deploy ‘bonus reminders' that reaffirm your obligations and allow you to review the T&Cs in detail when wagering with associated funds.

Not everything was perfect, though. I was a little put off by the wagering requirements of 50x, which is comparatively high when the standard wagering is around 35. Learn more about standard wagering and take advantage of our wagering calculator on Wagering requirements guide page. 

Significant terms: 18+. New UK players only. Minimum deposit £10, debit card only. Wagering requirement 50x (B). Varying game contributions and max stake apply. Bonus expires within 7 days of receipt. Please gamble responsibly.Full and Bonus terms . BeGambleAware.org.

32Red Casino promo code

You do not need a bonus code to claim 32Red Casino's welcome offer. 

32red casino's VIP / Special promotions

32Red wants to make sure that their players feel like royalty when playing at our casino. This is why they have created a dedicated VIP program. Playing games earns you VIP-points for every single pound you wager.

The Red Ruby Rewards program rewards you with generous offers and benefits tailored-made for you

Move up between Loyalty tiers as you earn more Red Rubies. Bigger and better prizes await you.

There are five tiers, each with their own benefits:

Compare 32Red casino bonus

See how well 32Red's welcome bonus stacks up against other casinos. Pick a site and compare the two.

Bojoko rating 3.9
1st deposit bonus 150%/£150
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 50x (B)
Wag. req. (spins) 50x
Max cash out Unlimited
Bojoko rating 4.1
1st deposit bonus 200 bonus spins
No deposit bonus -
Min. deposit £20
Wag. req. (bonus) 40x (D+B)
Wag. req. (spins) 40x
Max cash out £20

32Red Casino game suppliers

Compared to other casinos, 32Red has a relatively small list of suppliers. Instead of quantity, they have decided to invest in quality, which is not a bad thing at all. 

NetEnt Microgaming WMS (Williams Interactive) Evolution Gaming Big Time Gaming Slingo Four Leaf Gaming
NetEnt Microgaming WMS (Williams Interactive) Evolution Gaming Big Time Gaming Slingo Four Leaf Gaming
Evolution Gaming

With over 1,400 casino games on offer, there is bound to be something to pique your interest. You can enjoy a range of gaming options, including slot games, table games, jackpots and much more.

32Red has roped in the help of software game powerhouses, such as NetEnt, Microgaming and Evolution Gaming, to supply them with games of the highest caliber.

Amongst some of the most popular titles, there is Rainbow Riches, Gonzo's Quest, Starburst, Immortal Romance and Deal or No Deal.

To make browsing through the numerous games easy, they have added useful categories. These include New, Megaways and 243 Ways to Win and on the Box.

They've also added plenty of Slingo options, a game that has gained more and more popularity in online casinos. If you haven't tried this fun game yet, check out our Slingo guide and get started. 

As for load times, these are generally a little slower than some of the best online casinos, with HTML5 games like Rainbow Riches taking up to 10 seconds to load fully on average.

Desktop game information

  • Games: 1420
  • Slots: 1300
  • Table games: 44
  • Jackpot games: 50

If you want to boost your gambling experience twofold, the Live Casino section gives you the opportunity to interact with the dealer and other players. 32Red live dealer section brings you as close as possible to playing at a real casino as possible without having to leave home.

You can enjoy games such as Dream Catcher, Lightning Roulette, Texas Hold'em, Live Roulette, Live Blackjack and Caribbean Stud Poker. This interactive experience is available 24/7.

The live tables are courtesy of Evolution Gaming, the biggest name in live casino gambling. They are known for both the quality of their games as well as the variety on offer.

Live game information

  • Total number of live casino games: 49

32Red Casino gives you the opportunity to play mobile casino games on the go, whenever and wherever you are. Their mobile casino site has been optimised for smaller screens, so you can enjoy a seamless experience without compromising on quality.

You only need to input the address into your smartphone or tablet web browser to get started.

Alternatively, you can also download the 32Red mobile app straight onto your phone. The 32Red app is available for both Android and iOS systems.

Some of the horizontal menus have been cleverly changed to drop-down alternatives, of course, while the game selection remains vast across all verticals.

In most instances, 32Red's mobile slot games tended to load quicker than through a desktop device, and I experienced no issues at all when playing on my iPhone.

32 Red accepts a variety of banking methods for your convenience. Since they are licensed by the UK Gambling Commission, they use the latest SSL encryption technology to protect your personal and financial information.

Methods include Debit cards, wire transfers, e-Wallets, Paysafe, Entropay and Payz. Unfortunately, they have not yet included the paying by mobile option, but if you want to explore casinos that do allow that, check out our Pay by Mobile page.

All deposits processed through the site are instant, while withdrawals (apart from bank transfer, which typically takes up to three working days) should also be completed within 24 hours.

Payment method Deposit range Withdrawal range Possible fees
 Visa £10 - £10,000 £10 - N/A -
Mastercard £10 - £10,000 £10 - N/A -
Bank transfer £10 - £10,000 £10 - N/A -
Paysafecard £10 - £425 -
PayPal £10 - £10,000 £10 - N/A -
Trustly £10 - £10,000 £10 - N/A -
Maestro £10 - £700 -
Payz £10 - £10,000 £10 - N/A -

Unless the terms of a particular bonus dictate otherwise, I'd recommend using an ewallet like PayPal or Payz for deposits and withdrawals. These platforms offer the quickest payouts overall, without compromising on convenience or security.

The second, third and all subsequent withdrawals through Visa, PayPal and Payz are completed almost instantly, although there is one major caveat to this rule. More specifically, 32Red doesn't appear to process withdrawals over the weekend, which can delay payments for up to three working days in some instances.

  • Mastercard: 1-3 working days
  • Visa: 1-3 working days
  • Trustly: 1-2 working days
  • Payz: 1-2 working days
  • PayPal: 1-2 working days

32Red prides itself on offering 24/7 customer support to its players, and I have to say that the ‘Live Chat' feature provided a swift resolution to my first query about viable deposit methods.

32Red customer support team is always available to answer any questions or queries you might have. Their team is well-trained in solving problems and answering questions. Whether you have a question about deposits, bonuses or games, they are available via live chat, email or phone.

UK Contact Numbers

  • 0808 180 3232 - Freephone
  • 0203 544 6732 - National Rate
  • 0330 124 3232 - Local Rate - Mobile Friendly

I was connected to a very polite agent within 60 seconds, and while there's a queuing system I've rarely been kept waiting longer than a couple of minutes to receive a reply to any query.

The only slight downside with the live chat is that it cannot be accessed directly through the homepage, as I had to click through the site's ‘Help Centre' and select the relevant icon in the bottom right-hand corner of the screen.

The Help Centre is a very interesting and detailed feature, and one that provides comprehensive data on FAQs relating to account management, deposits and withdrawals and more.

I also like that this draws on user-generated content to provide answers to more practical queries, while you can search for specific (and in my experience, more detailed) answers directly above the fold.

I submitted a couple of transaction queries their support channel, with the average response time between one and two hours during the week. This is genuinely competitive, while the team was also able to answer a more complex query about an issue with my log-in quickly and efficiently.

  • Email support: ✅
  • Live support:
  • Phone support:

32Red Casino is required to know its customers. Players are asked to prove their identity by providing the following documents before withdrawals can be processed.

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

Upon registering for an account, I achieved full verification status simply by confirming my email and then my mobile with a unique four-digit code.

This status included ID and address verification, although I wasn't asked to provide additional proof either when opening an account or making my first deposit.

Instead, 32Red carried out this process automatically, based on the information provided at the sign-up stage. This is becoming an increasingly common practice, allowing you to access your account and get playing immediately.

However, when you click through the verification status on your account, you may find that 32Red reserves the right to request further documentation later.

Overall, the verification process is seamless and largely automated, providing that you share accurate personal information. However, the fact that physical documentation is not required may be off-putting to security-conscious players.

As a licensed online casino, they have a responsibility to you and to ensure that you have a safe experience at 32Red. By ensuring that the product is not aimed at anyone under 18, and working with GamSafe, they have created tools to help curb off problem gambling:

  • Set Limits
  • Session Reminders
  • Account Exclusion

The customer support team is also available to help players by providing support and advice when it comes to problem gambling.

For professional advice, it is recommended that you seek assistance from charities, such as GamCare, Gam-Anon, Gamblers Anonymous and the Samaritans.

Alternatively, you can avail yourself to tools, such as Gamban and Betfilter to block gambling sites.

32Red is an excellent casino, especially for those looking for a smooth and secure experience. Still, it doesn't mean that it's for everyone. 

Therefore our experts picked some alternatives you can find below. 

  • Pink Casino: Fun and colourful Pink Casino is part of the LeoVegas family and includes a high-quality game selection and amazing user interface. You'll enjoy plenty of bonuses, especially no wagering deals. 
  • DragonBet: DragonBet combines sports betting and casino games. You'll get to enjoy the lowest minimum deposit limit and a no-wagering bonus as a welcome offer. 
  • Britain Play Casino: The most British Casino there is, specially designed for traditional slot, bingo and live casino players. Great bonuses and a unique loyalty program keep you entertained for long. 

Still didn't find what you're looking for? Check out our Top 20 casino sites UK page and explore the most popular casinos reviewed by our expert team. 

 

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FAQ

32Red casino is owned by the Kindred Group. Kindred Group is a well-known and reputable casino owner with many quality casinos in the market.

32Red casino withdrawal takes approximately 24 hours. However, this will also depend on your chosen withdrawal method. 

32Red Casino is a legit online casino, holding a license from the UK Gambling Commission.

About the author

cover
Ville Saari

Reviewed by:

Ville Saari
Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimisation, and to teach the world to play better.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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