BBCasino Review

By Milla Gustafsson Updated:

This BBCasino review looks at the slots, bonus, withdrawal times, and banking methods.

1st deposit bonus 100%/£100 + 20 bonus spins
Bonus code: BB10020
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) 50x (B)
Wagering requirements (bonus spins) 50x
Maximum bet for wagering -
Maximum cash out Capped at 3x original bonus
Basic information
Launch date 03/2018
Minimum deposit £10
Platform Progress Play
Sports betting No
Live casino Yes
Bingo No
Visa
Mastercard
PayPal
Apple Pay
Skrill
NETELLER
EcoPayz
Paysafecard
Astropay
Play here » New players only. Opt-in Required. Wager from real balance first. 50X wager the bonus. Contribution varies per game. Selected games only. UK players only. Free spins are only valid on Book of Dead. Wager calculated on bonus bets only. Bonus valid 30 days from receipt, and free spins valid for 7 days from issue. Max conversion: 3x the bonus amount and 20x free spins. Excluded Skrill deposits. Withdrawal requests void all active, pending bonuses. Please gamble responsibly. Full and Bonus terms apply. GambleAware.org.

What BBCasino Looks Like

Here is an overview of BBCasino's appearance.

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Summary

BBCasino is an operator with a good game selection and a site with a nice layout. A slight turnoff, however, is the heavy wagering requirements and the capped bonus winnings.

Bojoko rating This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

3.4

Bonuses

Banking

Games

Support

Usability

Player rating

1

Pros:

Quality game selection
Good customer support

Cons:

High wagering requirements
Withdrawal fees apply

Deposit Methods

Mastercard Visa Skrill NETELLER Paysafecard PayPal EcoPayz Apple Pay Astropay

Withdrawal Methods

Visa Skrill NETELLER PayPal EcoPayz

BBCasino Overview

BBCasino welcomes you to experience the pinnacle of fast gaming. This casino is fast, responsive and works on every device, be it desktop or mobile.

The casino is built on the sturdy and versatile ProgressPlay platform. This means that playing there is easy for everyone and that they have a ton of big-name developers on board with a massive selection of great games.

This was the first time I played at BBCasino, and my first impressions were good. Like all casinos on the ProgressPlay platform, BBCasino has a nice, clean layout with a horizontal menu running across the top of the website.

The sign-up procedure was a little different in that once I had entered my details, a pop-up window appeared inviting me to enter an activation code that had been sent to me by text message and email. Sure enough, as soon as the window appeared, my mobile pinged with an activation code, which I entered, and my account was then ready to use.

As well as the welcome email, I was impressed by the fact that I received another email from BB Casino with the subject line, 'Responsible Gaming', which included lots of advice and help should I be experiencing any gambling-related problems.

A nice touch by BBCasino, which will hopefully set the tone for the rest of this review.

Play on BBCasino »

BBCasino Welcome Offer

When you sign up, you can redeem your first deposit bonus:

It is worth noting that Skrill and Neteller deposits do not qualify for a bonus. To get started, follow the below steps:

The welcome bonus is advertised across the top of the website and consists of a match bonus of up to £100 plus 20 bonus spins on the Book of Dead slot, and can be claimed by depositing with a bonus code, which is clearly advertised on the sign-up page.

This part is all well and good and basically a paint-by-numbers deal. But as always, the devil is in the details.

There is a wagering requirement of 50x the bonus, but what really puts me off is that you can only withdraw a maximum of 3x the bonus, so if you go for the full amount of £100, even if you survive the wagering requirements, you are only looking at a maximum payout of £300.

In my book, the risk is not worth the reward, so I didn't enter the bonus code when I opened my account, and the welcome bonus wasn't added.

New players only. Opt-in Required. Wager from real balance first. 50X wager the bonus. Contribution varies per game. Selected games only. UK players only. Free spins are only valid on Book of Dead. Wager calculated on bonus bets only. Bonus valid 30 days from receipt, and free spins valid for 7 days from issue. Max conversion: 3x the bonus amount and 20x free spins. Excluded Skrill deposits. Withdrawal requests void all active, pending bonuses. Please gamble responsibly. Full and Bonus terms apply. GambleAware.org.

BBCasino Bonus Code

The BBCasino bonus code is BB10020.

VIP / Special Promotions at BBCasino

Don't forget to check all the promotions that are available to the players. There is something for every day of the week.

BBCasino Rewards Programme is their way of rewarding their loyal customers. When you play on BBCasino and complete missions, you earn points.

You can then redeem these points for prizes in the Rewards Store. These include extra spins, bonus money, new deposit bonuses, cashback deals and more.

Compare BBcasino Bonus

Is this a good deal or just a dud? Pick a casino by clicking the magnifying glass icon and compare the welcome bonuses.

BBCasino's offer to double your first deposit is quite common. The 20 bonus spins are a nice addition. The wagering requirements of 50x are quite a bit harder than the industry standard of 35x and some of the better offers.

Bojoko rating 3.4
1st deposit bonus 100%/£100 + 20 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 50x (B)
Wag. req. (spins) 50x
Max cash out Capped at 3x original bonus
Bojoko rating 3.6
1st deposit bonus 50 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) -
Wag. req. (spins) -
Max cash out £20

BBCasino Casino Game Suppliers

BBCasino offers casino games from 70 providers. These include industry leaders like Evolution and Playtech.

NetEnt Microgaming Play'n GO Thunderkick 1x2 Gaming Greentube Barcrest
NetEnt Microgaming Play'n GO Thunderkick 1x2 Gaming Greentube Barcrest
Evolution Gaming Playtech

Browse the selection of over 2,000 games and play some of the best games available. Before diving head-first into a casino, you might want to have a look at our guide to casino games.

No complaints at all about the games and the way that they are displayed on the BB Casino website. As well as the links to the different types of casino games, I loved the search options, which allow you to search by game title and by software provider.

Clicking on the software provider search, I counted 70 different developers, from the big names such as NetEnt and Blueprint Gaming to smaller companies like SpinPlay Games and Crazy Tooth Studio, so it would be fair to say that BBCasino has a fantastic selection of titles.

I opened up one of my all-time favourites, the Microgaming classic Thunderstruck. The games loaded quickly and played well.

I always find the variance on this slot to be quite high, but it is usually worth the risk when the three Ram symbols are landed. Unfortunately, they didn't appear for me in this session, but the game loaded quickly and played perfectly without any buffering.

BBCasino has provided some set game categories, like Slots, Live, Vegas, and Jackpots. If you want something different, the Casual section includes a number of scratchcards, among other games.

Desktop Game Information

  • Games: 2100
  • Slots: 1700
  • Table games: 40
  • Jackpot games: 100

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

What could be better than sitting at a casino table across from a skilled croupier? On BBCasino, you can do the next best thing: sit down at that very table but in the comfort of your own home.

The live casino catalogue has some of the greatest live games in the world. BBCasino's live games are from Evolution and Playtech, the biggest names in live casino entertainment.

Read our blackjack guide and have a go at a casino. Alternatively, you might try baccarat or roulette. There are lots of different variations, so you can play the way you want.

Live Game Information

  • Total number of live casino games: 80

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

BBCasino is perfect for mobile players. You can play with any modern mobile device, be it Apple or Android, phone or tablet.

You don't need to download any dedicated apps to play. The mobile casino works in your web browser. Just hop on to the casino site, and you can play all the same games.

The layout is exactly the same as the desktop version of the website and is easy to navigate. The first test was obviously to play a few spins on Starburst, which went without a hitch. The games load quickly on mobile, some even faster than on desktop.

I was impressed with the mobile casino. It wouldn't surprise me if people chose this over the desktop casino as their default option.

UK punters get a great number of options when it comes to deposits and withdrawals. Pick the one that suits you the most. All deposit methods are fast, safe, and secure.

Depending on the method, the minimum deposit varies between £10 and £20. The good news is that you can withdraw as little as £5. The downside is that withdrawals are subject to a processing fee of 1% up to £3 per withdrawal.

Payment method Min deposit Min withdrawal Possible fees
Mastercard £10 -
 Visa £10 £5 1%, up to £3 for withdrawals
PayPal £10 £5 1%, up to £3 for withdrawals
Payz £20 £5 1%, up to £3 for withdrawals
Skrill £20 £5 1%, up to £3 for withdrawals
Neteller £20 £5 1%, up to £3 for withdrawals
Apple Pay £10 -
AstroPay £20 -
PayviaPhone £10 15% on deposits

BBCasino has a decent range of deposit options, including debit cards and e-wallets. I decided to make a deposit using my Monzo debit card, which was declined straight away. This was strange because live chat informed me that Monzo, along with all UK prepaid debit cards, are accepted.

I also contacted Monzo through my mobile app, who told me that there was no problem with my card and they couldn't understand why the payment had been declined.

I could have used my Nationwide debit card, which no doubt would have gone through, but instead, I decided to use Neteller. The more I use Neteller, the more I love it. If you wish to read more about Neteller casinos, we have a dedicated page for you.

The withdrawal time depends on the method. The quickest ones are e-wallets, which pay within 2 business days.

  • Visa: 3-7 business days
  • Skrill: 0-2 business days
  • Neteller: 0-2 business days
  • Payz: 3 business days
  • PayPal: 3-7 business days

When it came to making a withdrawal, I was surprised to see that there was a fee. It may be a small amount of money in the grand scheme of things, but to me, it is completely unacceptable and one of the reasons why I won't be returning to BBCasino in a hurry.

On the plus side, my withdrawal only took just over two hours to be processed and was back in my Neteller account a few hours later.

BBCasino support team is ready to help you. If you have any questions, you can contact them, and they will help you as soon as possible.

The support is available via live chat and email at customersupport@instantgamesupport.com. I jumped on to live chat with a few questions about banking and the mobile version of the website.

I was starting to get a little concerned as it took around 15 minutes for a support agent to join the chat, but when I finally got connected, the support was good. The agent was friendly and efficient, and the advice she gave me was spot on.

I contacted live chat the following day to see if the 15-minute waiting time was a one-off, and I am pleased to say that this time, I only had to wait a couple of minutes, so my previous experience may have been the result of a busy period.

  • Email support: ✅
  • Live support:
  • Phone support: ❌

Due to gambling laws and regulations, BBCasino needs to know its customers and verify their accounts.

This means that they may ask you for additional documents as proof. These documents may include:

  • Proof of ID
  • Proof of address

Documents can be safely uploaded to your account settings.

I did not receive a KYC request, so I checked with live chat to see if they needed me to send any documentation, but as I expected, the agent told me that I had passed an automatic verification check.

I did notice that there is an easy-to-use Verify ID section that can be accessed through the cashier, which is well laid out with comprehensive instructions on how to complete this process.

Player safety and fair play are paramount to BBCasino. They do everything in their power to make the casino a safe choice for players.

This also means that they try to take care of those players with gambling problems. The casino provides players with tools to limit their gambling and keep it under control. They also provide you with easy access to gambling-related therapy and help organisations like GamCare.

BBCasino offers responsible gaming tools like deposit and wager limits, self-exclusion, and cooling-off (between 1 and 42 days) options.

As BBCasino is a ProgressPlay casino, There are a number of sister sites available. Our Dazzle Casino review will provide you with a thorough package to get you going at one of them.

Some other alternative casinos include:

  • MadSlotS Casino: Up for a mad casino adventure? MadSlots Casino provides you with great promotions and fast cashout options, and it makes a great casino for newbies.
  • Slotzo: Slotzo keeps its design simple and brings its nice slot selection to the front. In addition to slots, this casino really excels with its massive live casino selection.
  • Deluxino: Deluxino launched in 2019 with a library powered by top-notch casino game providers, but unfortunately, it has since shut down.

FAQ

BBCasino is owned and operated by Progress Play Limited. Among its numerous sister sites are the likes of Dazzle Casino and Betarno.

BBCasino is completely safe. A UK licence guarantees fair results.

About the Authors

cover
Milla Gustafsson

Reviewed by:

Milla Gustafsson
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.
cover
Tomi Ristola

Reviewed by:

Tomi Ristola
Tomi has been writing translations and content during a career spanning over a decade. Honesty and patience come naturally to Tomi, and this will be evident in his work for Bojoko. You can expect nothing short of authentic and meticulous analysis.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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Help Others by Rating BBCasino

Bonuses
Appearance & usability
Games
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Banking
Mobile
0/500
Bonuses:
Appearance & usability:
Games:
Customer support:
Banking:
Mobile:
Review by Anonymous
I signed up to BBCasino online and played and won some money, and requested withdrawal of £500.

They then asked for ID Documents from me, address and proof of payment etc. I provided all. Over a period of 4 days they kept rejecting once document for things like ‘issue date. missing’ when in fact it wasn’t missing it was clearly on the uploaded documents. I emailed their ‘support’ email and got nothing back and went on the live chat and they would just say I will be contacted on email and then ended the chat numerous times!

I then emailed to complain and have not had any response. They have now verified all my identification as required but the withdrawal is still say pending. Since then, they have put my documents back to ‘verifying’ again and keep changing which one they mark as ‘verifying’ despite having all my documents. I went back on live chat when it would be processed and they said I’d get an email and then ended the chat again! They have since restricted my account with no contact at all and still the withdrawal is pending. So I went on live chat and asked why my account was now showing as ‘restricted’ and they again just said someone will email regarding account and then ended the chat. Please not that every time I have gone onto the ‘live chat 24/7 support’ I have had to wait an hour minimum for a response.

I have again emailed with screenshots of the conversation from live chat and asked what is happening with my account and had no response! I don’t know what else I can possibly do! I went online to look at reviews of the casino as I got worried and the ‘ask gamblers’ page have actually blacklisted this casino for numerous complaints from other players!


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