BBCasino welcomes you to experience the pinnacle of fast gaming. This casino is fast, responsive and works on every device, be it desktop or mobile.
The casino is built on the sturdy and versatile ProgressPlay platform. This means that playing there is easy for everyone, and that they have a ton of big-name developers on board with a massive selection of great games.
This was the first time I have played at BB Casino and my first impressions were good.
Like all casinos on the ProgressPlay platform, BBCasino has a nice clean layout with a horizontal menu running across the top of the website.
The sign up procedure was a little different in that once I had entered my details, a pop up window appeared inviting me to enter an activation code that had been sent to me by text message and email.
Sure enough, as soon as the window appeared, my mobile pinged with an activation code which I entered and my account was then ready to use.
As well as the welcome email, I was impressed by the fact that I received another email from BB Casino with the subject line, ‘Responsible Gaming’ which included lots of advice and help should I be experiencing any gambling related problems.
A nice touch by BB Casino which will hopefully set the tone for the rest of this review.
Welcome to BBCasino. You are in for a nice welcome bonus when you sign up and start playing.
New players get with their first deposit:
- 1. deposit: 100% bonus up to £100 + 20 bonus spins
Just use the bonus code BB10020 when you deposit and the bonus is yours.
Don't forget to check all the promotions that are available the players. There are something for every day of the week.
The welcome bonus is advertised across the top of the website and consists of a match bonus up to £100 plus 20 bonus spins on the Book of Dead slot, and can be claimed by depositing with a bonus code, which is clearly advertised on the sign up page.
This part is all well and good, and basically a paint-by-numbers deal. But as always, the devil is in the details.
There is a wagering requirement of 50x the bonus, but what really puts me off is that you can only withdraw a maximum of 3x the bonus, so if you go for the full amount of £100, even if you survive the wagering requirements, you are only looking at a maximum pay out of £300.
In my book, the risk is not worth the reward so I didn't enter the bonus code when I opened my account and the welcome bonus wasn’t added.
First deposit bonus code
BBCasino's first deposit bonus code is BB10020.
Significant terms and conditions
- New players only, 18+.
- Minimum deposit: £10.
- Wagering requirement: 50x.
- Deposit bonus expires in 30 days.
- Bonus spins winnings are capped at 20x max conversion.
- Winnings from the bonus are capped at 3 times the original bonus.
Please gamble responsibly.
and bonus terms apply.
Extra and no deposit spins
VIP / Special promotions
BBCasino Rewards Programme is their way to reward their loyal customers. When you play on BBCasino and complete missions, you earn points.
You can then redeem these points for prizes in our Rewards Store. These include extra spins, bonus money, new deposit bonuses, cashback deals and more.
Browse the selection of over 1,000 games and play some of the best games available.
No complaints at all about the games and the way that they are displayed on the BB Casino website. As well as the links to the different types of casino games, I loved the search options which allow you to search by the game title and by the software provider.
Clicking on the drop down menu of the software provider search, I counted 52 different developers, from the big names such as NetEnt and Blueprint Gaming to smaller companies like SpinPlay Games and Crazy Tooth Studio so it would be fair to say that BB Casino has a fantastic selection of titles.
BBCasino actually has titles from over 45 different game developers. This is a surprisingly large amount. Usually a dozen or two is enough to fill a casino with good games, but BBCasino went with a little extra.
I decided to play Gordon Ramsay’s Hell’s Kitchen slot and as well as being impressed by the stunning NetEnt graphics, the game loaded quickly and played well. I then opened up one of my all time favourites, the Microgaming classic, Thunderstruck.
I always find the variance on this slot to be quite high but it is usually worth the risk when the three Ram symbols are landed, unfortunately, they didn’t appear for me in this session but the game loaded quickly and played perfectly without any buffering.
Desktop game information
Desktop game providers
BBCasino is perfect for mobile players. You can play with any modern mobile device, be it Apple or Android, phone or tablet.
You don't need to download any dedicated apps to play. The mobile casino works in your web browser. Just hop on to the casino site and you can play all the same games.
The layout is exactly the same as the desktop version of the website, easy to navigate. The first test was obviously to play a few spins on Starburst, which went without a hitch. The games load quickly on mobile, some even faster than on desktop.
I was impressed with the mobile casino. It wouldn't surprise me if people chose this over the desktop casino as their default option.
Mobile game information
Mobile game providers
What could be better than sitting at a casino table across a skilled croupier. On BBCasino, you can do the next best thing: sit down to that very table, but in the comfort of your own home.
The live casino catalogue has some of the greatest live games in the world. BBCasino's games are from Evolution, the biggest name in live casino entertainment.
Try out blackjacks, baccarats or roulettes. There are a ton different variations so you can play the way you want.
Live game information
Total number of live casino games: 60
Live game suppliers
Player safety and fair play are paramount to BBCasino. They do everything in their power to make the casino a safe choice for players.
This also means that they try to take care of those players with gambling problems. The casino provides players with tools to limit their gambling and keep it under control.
They also provide you with easy access to gambling-related therapy and help organisations, like Gambling Therapy.
BBCasino support team is ready to help you. If you have any questions, you can contact them and they will help you as soon as possible.
The support is available via live chat and email.
The 24/7 support options at BB Casino are live chat and email, so I jumped on to live chat with a few questions about banking and the mobile version of the website.
I was starting to get a little concerned as it took around 15 minutes for a support agent to join the chat but when I finally got connected, the support was good, the agent was friendly but efficient and the advice she gave me was spot on.
I contacted live chat the following day to see if the 15 minute waiting time was a one off and I am pleased to say that this time, I only had to wait a couple of minutes so my previous experience may have been the result of a busy period.
Email support languages
Live support languages
Phone support languages
Due to gambling laws and regulation, BBCasino needs to know their customers and verify their accounts.
This means that they may ask you for additional documents as proof. These documents may include:
- Proof of ID
- Proof of address
- Proof of deposit
Documents can be safely uploaded in your account settings.
I did not receive a KYC request so I checked with live chat if they needed me to send any documentation but as I expected, the agent told me that I had passed an automatic verification check.
I did notice that there is an easy to use Verify ID section that can be accessed through the cashier, which is well laid out with comprehensive instructions on how to complete this process.
Even though I am now rarely asked by online casinos to provide documentation, I always have the details ready to send if required and have absolutely no problem in doing so if requested.
UK punters get a great number of options when it comes to deposits and withdrawals. Pick the one that suits you the most. All deposit methods are fast safe and secure.
Minimum deposit varies between methods. The smallest you can deposit is £10. All withdrawals have a £2.50 processing fee.
BB Casino has a decent range of deposit options including debit cards, PayPal and Trustly. But, I decided to make a deposit using my Monzo debit card which was declined straight away and was strange because live chat informed me that Monzo, along with all UK prepaid debit cards are accepted.
I also contacted Monzo through my mobile app who told me that there was no problem with my card and they couldn’t understand why the payment had been declined.
I could have used my Nationwide debit card which no doubt would have gone through but instead, I decided to use Trustly with my Monzo bank account. I have to say, the more I use Trustly, the more I love it, easy to use, hassle free and very quick.
When it came to making a withdrawal, I was surprised to see that there is a £2.50 fee. It may be only a small amount of money in the grand scheme of things, but to me, it is completely unacceptable and one of the reasons why I won't be returning to BBCasino in a hurry.
On the plus side, my withdrawal only took just over two hours to be processed and was back in my Monzo account a few hours later.
Mastercard 3-7 working days, Visa 3-7 working days, PayPal 3-7 working days, Maestro 3-7 working days, EcoPayz 1-3 working days