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Casino Casino casino review (UK)

Added by Casino Casino. Information last updated:

100%/£100 + 10% CB

1st deposit bonus

  • 1st deposit bonus 100%/£100 + 10% CB
  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No
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United Kingdom

License

  • Minimum deposit£10
  • Launched 04/2019
  • Platform L&L
  • Currency£
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programNo
  • Live chatYes
  • Sports bettingNo
4.8

User rating

3.0

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Online bank transfer Skrill NETELLER +4
Mastercard Visa Online bank transfer Skrill NETELLER +3
NetEnt Microgaming WMS (Williams Interactive) Play'n GO Thunderkick +18
NetEnt Microgaming WMS (Williams Interactive) Play'n GO Thunderkick +18
NetEnt Evolution Gaming

Casino Casino (UK) is a brand new casino launched in 2019. Our main priority is to make sure that players have the ideal gaming playground for them to play at. With numerous casino games on offer, we have created a safe platform using the latest SSL encryption technology.

With games powered by Amatic Industries, our site has been created to give you full accessibility from both desktop or mobile device. We are not only your one-stop-shop for slot games, but we also have a live casino brimming with top live dealer games.

When it comes to safety and security, we are licensed by both the UK Gambling Commission and the Malta Gaming Authority, two of the world’s leading jurisdictions. We regularly undergo tests and audits for fairness and security.

Double the Fun

With a dark blue theme, our casino has been designed with a simple interface so players can browse from section to section with ease.

No need to worry about payment methods, as we accept a range of the most popular banking methods in the world.

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Casino tester's comment: Melanie Hart

Casino tested

With a tagline promising double the fun I was bracing myself for a truly special experience. Instead, Casino Casino gave me double the aggro. From immediate problems with my account, unanswered support emails to issues with my withdrawal.

The site tends to log you out after only a few minutes of inactivity. This did get quite annoying especially since after you log in you are sent back to the deposit page rather than the games lobby.

Casino Casino might have a great selection of games but I doubt this is enough to make it a casino of choice.

Overall rating:

3

Casino Casino bonus

Get started on the right foot, with our nifty welcome package. Register and deposit to get your hands on the following welcome bonus:

Getting started is easy-peasy. Follow the below steps:

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Casino tester's comment: Melanie Hart

Casino tested

There is a welcome bonus available at Casino Casino, however, I wasn’t able to take advantage of it.

After I signed up and went to deposit, something went wrong with my account and I was being sent to the support page. I contacted support who said a bug was inserted when I created my account and the tech team would look into it.

The next day I received an email from support letting me know my account has been reactivated. I was finally able to deposit. Unfortunately, bonuses were out of limits for me. The bonus section would only be unlocked after they see I am a return and depositing player. I tried asking why this was but there was no answer from support.

First deposit bonus code

You don't need a bonus code to claim Casino Casino's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

VIP / Special promotions

All players are entitled to a 10% cashback every day, when they start playing with real money at Casino Casino.

Casino Casino slots and games

For those players who prefer to play games from a variety of software providers, then CasinoCasino might be the casino for you. We are home to more than 17 software developers, including the likes of NetEnt, Microgaming, ELK Studios, Blueprint Gaming, Barcrest, Nextgen Gaming, Scientific Games and Novomatic.

Amongst some of the most popular video slots on offer, there is Rainbow Riches, Elvis Lives, Riders of the Storm, Vikings Unleashed, Dragonfall and Leprechaun’s Fortune. This is only a small taste of the games on offer. There are plenty more options, including Video Poker games, Tournament games and Lottery.

For those players who want to give the reels a break, there are plenty of table games on offer, including Blackjack, Roulette, Baccarat, Let It Ride and Fortune Pai Gow Poker.

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Casino tester's comment: Melanie Hart

Casino tested

There is a good selection of games at Casino Casino. From slots to table games to live casino, there is something for everyone here. They even have a lottery section where you get access to the Mega Millions lottery.

The table game version of Lightning Roulette was available and calling my name so I headed there first. I played a few rounds but it felt nothing like the live version. I left and joined the Live Casino playing a few games of Classic Live Roulette. After a few rounds with nothing to report, I stepped outside to the lobby.

Within the lobby, there are variation of BlackJack and Roulette games but no information about them. If you want to know things like minimum and maximum bet you’d need to go inside the game. Personally, I’m not interested in playing £25 BlackJack hands. I doubt I’d ever be that kind of highroller. Having game info on the Live Casino lobby would definitely help players making informed choices.

It was finally time for some slots! I’ve been playing way too much Book of Dead these days so I went to the sequel: Tome of Madness. I wanted to like this game but it just didn’t give me the thrills I get on Book of Dead. I do understand it’s a highly volatile slot but my money got drained pretty quickly and I started questioning why I don’t stick to my favourites.

Desktop game information

Total number of desktop games: 831
Total number of desktop slots: 673
Total number of desktop table games: 13
Total number of desktop jackpot games: 15

Desktop game providers

NetEnt Microgaming WMS (Williams Interactive) Play'n GO Thunderkick NYX IGT Greentube Bally Barcrest Elk NextGen Quickfire Games Evolution Gaming Big Time Gaming High 5 games BluePrint Gaming Novomatic Nolimit City Amatic Just For the Win Scientific Games Slingo

Casino Casino on mobile

Players who want access anytime and anywhere can relish in the fact that our website was created with a mobile-first approach. As a result, there are no mobile casino apps to download. The website is fully responsive and can adapt to smaller screens.

Whether you have an Android, iOS, Windows or Blackberry device, you can browse to our website and enjoy numerous mobile casino games on the go.

Provided you have a stable internet connection; you can play several video slots, live dealer games and more.

Most importantly, you can make deposits and request withdrawals, get in touch with customer support and take advantage of bonuses and promotions.

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Casino tester's comment: Melanie Hart

Casino tested

The mobile experience is as underwhelming as the desktop site. I searched for Mega Moolah using the search bar and when I clicked on it I was presented with a black screen. Nothing else happened, even after I waited for around 30 seconds. I clicked the back button and went back to the homepage.

Book of Dead was on top as one of the popular games. I couldn’t resist so I clicked that and the game loaded OK. I spent quite a bit of time here and even managed to enter the bonus spins round netting quite a nice win.

I wanted to check if any other games drew black screens but I all the games I clicked on, be it NetEnt or Play’n GO all loaded OK. I tried Mega Moolah one last time but nothing. I tried another Microgaming slot - Immortal Romance - and this had the same problem. So this seems to be an issue with Microgaming games on the Casino Casino mobile site.

Mobile game information

Total number of mobile games: 635
Total number of mobile slots: 398
Total number of mobile table games: 14
Total number of mobile jackpot games: 7

Mobile game providers

NetEnt Microgaming WMS (Williams Interactive) Play'n GO Thunderkick NYX IGT Greentube Bally Barcrest Elk NextGen Quickfire Games Evolution Gaming Big Time Gaming High 5 games BluePrint Gaming Novomatic Nolimit City Amatic Just For the Win Scientific Games Slingo

Live casino games

If there is one area we truly excel in, is our live casino section. Powered by Net Entertainment and Evolution Gaming, our live dealer section has been designed to offer an immersive gambling experience.

With the aid of cameras, professional dealers and sophisticated studios, you can enjoy a myriad of popular live dealer games, from the comfort of your home or smartphone.

You can find all popular classics including Live Blackjack, Live Roulette and Live Baccarat. However, you can also enjoy a range of Live Shows, including Dream Catcher, Monopoly Live, Deal or No Deal Live, Football Studio, Lightning Dice, Lightning Roulette and Super Sic Bo.

Live game information

Total number of live casino games: 75

Live game suppliers

NetEnt Evolution Gaming

Safe gambling – is Casino Casino casino safe?

Gambling online and offline can be fun, but for some players, it can lead to addictive behaviour. It is for this exact reason that we have created tools and options that promote responsible gambling.

If you require to take advantage of these tools, visit the ‘My Account’ section to avail yourself of the following:

If you require further assistance, our support team is trained and educated to help you as a player.

However, if you need additional support, you can get in touch with GambleAware and Gamcare, who are professionally trained to help out problem gamblers.

Support

Our customer support team is available seven days a week, from 7 a.m. to midnight. There are various ways for you to get in touch with us.

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Casino tester's comment: Melanie Hart

Casino tested

Since I had trouble with my deposit and the error was somehow sending me to the support section I got in touch via live chat. I waited a few minutes and was connected to Abby. She was very helpful and went checking immediately.

Abby said that when I created my account there was a bug in the system. She said she would forward the case to the tech department and that they would be in touch by email. The next day I received an email letting me know I am now able to deposit.

However, my bonuses have been deactivated. In the email, they explained how I will only be able to make use of bonuses when they have seen regular gameplay without any issued bonuses. After that, I’d be able to ask for the bonus function to be activated again.

I then replied asking what the reason for this was and after 2 days there was no forthcoming reply. I decided to send another email reminding them but there’s been no communication back from them. Looks like my email was simply ignored even though by this time I was a depositing and playing customer.

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, Swedish, German, Norwegian

Live support languages

-

Phone support languages

-

KYC & Documents

When signing up for a CasinoCasino account, you’ll be requested to confirm your identity. We require that all players verify their account.

Whenever we are unable to verify this information electronically, you’ll be requested to send in the following:

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Casino tester's comment: Melanie Hart

Casino tested

With a three-step signup process, it is super fast to register with Casino Casino. First up I inserted my email and chose a password. Then I provided my name, DOB and mobile phone. Finally, I entered my postcode and looked for my address. As soon as I clicked to complete registration I just had to agree to the casino’s T&Cs, privacy policy and marketing preferences.

As soon as I created the account I was asked if I wanted to have a look at any bonuses I had available. I said yes and was sent to a section where the welcome bonus was waiting for me. Here I noticed a ‘verification’ link on the side menu. I pressed it and it said my account wasn’t verified. However, there was no information about how to do this.

At the same time, I also received an email to activate my account, which I did. As for withdrawals, I didn't need to send in any documentation for this to come through.

Banking

We accept a range of popular banking methods for your convenience. This minimum amount you can deposit at CasinoCasino is £10. Our team also aims to fulfil all withdrawal requests within 24 hours.

There are no additional charges to making deposits of requesting withdrawals. You can use the following payment methods to play at CasinoCasino:

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Casino tester's comment: Melanie Hart

Casino tested

There are so many ways to deposit with Casino Casino. There’s no service fee whichever method you choose. There is only a minimum amount of £10 (£30 if depositing via bank transfer).

I deposited £40 using my Visa Debit Card but I got a popup with an exclamation mark and then an error. I tried again but the system sent me to the support section, so this is when I contacted support.

After my account was reactivated I tried once again to deposit. I went ahead and inserted my payment details, the payment was authenticated and was finally ready to see what Casino Casino has to offer.

Withdrawing is very easy. Simply scroll to the bottom of the page and click on the withdraw link. Keep in mind there is a minimum withdrawal of £20 and you can only withdraw round figures (no pence). Unfortunately, the next day I received an email letting me know my withdrawal was declined because I hadn’t wagered the full £40 I deposited.

Casino Casino will put restrictions on your own money. If you want to withdraw without wagering the full amount then a 5% transaction fee will be incurred. I re-requested my withdrawal, incurred the 5% penalty and the money was eventually with me after 4 days.

Depositing methods

Mastercard Visa Online bank transfer Skrill NETELLER Trustly Paysafecard Zimpler Maestro

Withdrawal methods

Mastercard Visa Online bank transfer Skrill NETELLER Trustly Zimpler Maestro

Withdrawal times

Mastercard 2-3 working days, Visa 2-3 working days, Online bank transfer 3-5 working days, Skrill 1-24 hours, NETELLER 1-24 hours, Trustly 1-24 hours, Zimpler 1-24 hours, PayPal 1-24 hours, Maestro 2-3 working days


Casino tester's profile

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Melanie Hart

Melanie Hart

Mel has been writing for the past decade covering anything tech from software to gaming. Poker is her card game of choice, and she does enjoy feature-rich slots, but her real passion is competitive FPS games.

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First deposit bonus: 100%/£100 + 10% CB

Wagering: 40x (B)

Bonus code: -

User reviews

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Review by juhanidr
Selection of games was good. Only problem was that you cant test games with play money. Works well on mobile.
User's rating:

Rating breakdown

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Appearance & usability:
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Mobile:
1
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Review by spinnerwinner
Game selection was unbelievable, and the tournaments to go with them are great!
User's rating:

Rating breakdown

Bonuses:
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Games:
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Mobile:
2

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