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Lucky VIP casino review (UK)

User checkmark This listing was updatedLast updated

100%/£555

1st deposit bonus

Play here »
  • Bonus code -
  • Wagering 50x (D+B)
  • Forfeitable No
  • No deposit bonus -
  • Special bonus No

United Kingdom

License

  • Minimum deposit£5
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
-

User rating

3.9

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Withdrawals Verified
Mastercard Visa Paysafecard PayPal
Mastercard Visa PayPal
NetEnt Microgaming Play'n GO NYX +11
NetEnt Microgaming Play'n GO NYX +11
Evolution Gaming Authentic Gaming
  • Nice UX/UI
  • Good range of bonus/promos
  • Large selection of games
  • Temperamental customer support
  • Could do with more live casino providers
  • High wagering on the welcome bonus

Are you in the market for a casino that comes with a little something extra? How about a cashback casino? Well, look no further, Lucky VIP could be the site for you.

The site offers over 700 games that are bound to keep players entertained during their playing journey. So, what does this site have instore for you? Players will find slots, live casino games, roulette, megaways, Slingo, and much more to enjoy while at the site.

Players will also uncover rewarding bonuses, promos and of course as well. These include the welcome bonus that new players can pick up when they make their first deposit at the site. You will always find a little something to keep you ticking over.

Avatar

Expert's review Dylan Rozario

Casino tested

If you want to feel like a high roller, then Lucky VIP is the place to be! With a solid range of games from suppliers big and small, there is something to suit all player types. If you like promos and bonuses, then this place will not disappoint. Daily cashback, Prize Wheel spins, free spins, cash giveaways, you will find it all at Lucky VIP.

If you have played at other Rank Group-owned casinos, you will feel at home here. These brands tend to follow the same blueprint, which means navigating the site is extremely easy. As with many of its sibling casinos, Lucky VIP has a lovely UX/UI. Couple with the luxurious dark blue and golds, you really feel like you’re playing somewhere exclusive!

Signup was very quick and completed in three simple steps. Lucky VIP uses 3rd party verification, so there was no need for me to supply any documentation either! Although this can be different for you, read further down to find out why.

Overall, I really liked this casino. There’s a good range of games and bonuses (although be sure to read the terms as not all of them are great) which is what I look for. There are definitely areas for improvement, which seems to be common across all Rank Group casinos I have played at. Hopefully, these get fixed soon!

Overall rating:

3.9

Lucky VIP loves bonuses and handing them out to players. At Lucky VIP, you will have access to multiple bonus offers and cashback deals.

FIRST DEPOSIT

Lucky VIP welcomes all new players with its generous welcome bonus upon their very first deposit.

New players will get a 100% deposit bonus which is up to £555.

This is played on specially selected slots – be sure to check the terms and conditions of this offer. To get this offer, get to the cashier and make a deposit of £20 or more. Then you are ready to play on a collection of selected top slots.

SECOND OR THIRD DEPOSITS

At Lucky VIP, players will have the chance to pick up extra spins when they make their second deposit with the site. There are three different offers to think about – these are:

  • Deposit £10, get 10 Spins OR
  • Deposit £20, get 20 Spins OR
  • Deposit £30 or more, get 30 Spins

These spins can only be used on the top collection of NetEnt slots found at Lucky VIP.

But wait! Make a third deposit as a new player, and you could grab a 300% bonus from the prize reel. Just make your way to the cashier and pick the third deposit offer and deposit £20 and you will be given access to the prize wheel straight away.

Watch out for the casino cashback bonus that can come in handy for players. This is based on the percentage of losses – simply, this means that it is a bonus that has been calculated as a percentage of the amount of cash a player has used up over a period or played with on a few games – the player will then receive cashback based on all of this. This casino bonus is then paid into the players online casino account.

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Expert's review Dylan Rozario

Casino tested

As the name would suggest, Lucky VIP’s welcome offer is a package fit for a high roller. I was offered an impressive 100% deposit match up to £555 on my 1st deposit. This is definitely one of the highest welcome offers I have come across. However, as with literally every other Rank brand I have played at, there is a catch. A 50x wagering requirement is applied to this 1st deposit offer. Let’s say you had the funds to utilise the full bonus of £555, you would need to wager a total of £27,750! Essentially, the likelihood of seeing any cash from this bonus is very slim indeed. The minimum deposit here is £20, which, if you are a high roller is fine, but if, like me, you prefer smaller bets, it’s a little too high.

Aside from the initial welcome bonus, Lucky VIP showers their payers with multiple other promotions & bonuses. All new depositing players get a free spin on the Prize Wheel, where you could win anything from free spins to cash bonuses. Anyone who deposits a minimum of £20 each day will get a free spin on the Prize Wheel. If you’re a regular, it’s worth opting in to.

Head to the Promos tab on the site, and you will see all that is on offer. From daily cashback to £20,000 giveaways, there really is a lot going on. If that’s not enough, I also got sent weekly CRM promo offers via email, such as a 7% slots bonus up to £50 + 7 free spins. Some aren’t great, but it is well worth opting into receiving marketing emails.

Not all bonuses at Lucky VIP carry a 50x wagering. My advice is to always read the promotion terms before deciding what to take up. I found that wagering varied from 10x - 50x here.

First deposit bonus code

You don't need a bonus code to claim Lucky VIP's first deposit bonus.

Significant terms and conditions

  • New players only, 18+.
  • This bonus must be selected from the cashier.
  • Min deposit: £20.
  • Wagering requirement: 50x (B+D).
  • Max conversion: 5x bonus.

Please gamble responsibly.

Full terms and apply.

VIP / Special promotions

One thing you will notice about Lucky VIP – they take care of their players! Lucky VIP is not shy about offering the best promotions and bonuses around. Players will find plenty to play for at the casino. From loyalty points, cashback, and even faster withdrawals. Players with not be disappointed by what’s on offer when they join Lucky VIP.

Brace yourself for one of the best casino experiences in town when you explore the tip-top collection of games. As a player, you will find an abundance of games to enjoy – each with top features such as free spins, multipliers, top bonus rounds and much more. Lucky VIP wanted to give you the very best.

Wondering where to begin? Well, why not start with the most popular list? There you will be introduced to Starburst, Rainbow Riches, Cleopatra, Piggy Riches Megaways and other top slots.

Avatar

Expert's review Dylan Rozario

Casino tested

It comes as no surprise that Lucky VIP has an almost identical selection of games to that of its siblings (other Rank brands). With live casino, slots, Slingo and more, you will not be disappointed by what is on offer here.

Lucky VIP have kept things very simple when it comes to navigation. This makes finding the right games for you incredibly easy. The homepage is well categorised, incorporating a range of new games and classics from the big hitters such as Red Tiger to niche studios like Gamevy. I enjoyed scrolling through the homepage as it is a great place to discover new gems. If you know what you’re looking for, there is a search bar that will return results faster than you can say Starburst.

By selecting the Casino tab, players are directed to the main area of the website, where there are substantially more games and filtering options. Here is where you can access the live casino area that houses all your live table needs, from gameshows (e.g. Mega Ball) to Blackjack. One thing I would say is that Lucky VIP could do with more live casino providers. Especially as they already integrate Red Tiger, who happens to have a fantastic suite of live tables.

I found the Lightning Blackjack table and Dynamite Riches slot to be a little laggy when loading and playing. This seems to have been isolated to desktop and they worked fine on my mobile. Hopefully, this was just down to the device/internet connection.

Desktop game information

Games 1065
Slots 735
Table games 45
Jackpot games 175

Desktop game providers

NetEnt Microgaming Play'n GO NYX IGT Rabcat Evolution Gaming Red Tiger Authentic Gaming BluePrint Gaming Novomatic Realistic Games Eyecon Just For the Win Slingo

You can play at Lucky VIP mobile casino with any modern mobile device. It doesn't matter if you have an Android or an Apple, their casino is compatible with your device.

Lucky VIP mobile casino works on your mobile browser, so you don't need to download any apps to play. You have also access to all the games and functions of the desktop casino, so you won't miss out on anything.

Avatar

Expert's review Dylan Rozario

Casino tested

I’m a big fan of the Lucky VIP mobile site. It’s intuitive and has a lovely UX/UI to match. Rank has clearly taken a mobile-first approach here as the browser site feels like an app. I can see why they haven’t bothered creating a dedicated native app. The layout is essentially the same as desktop, so you can switch between both without feeling too dissimilar.

I had no issues navigating the site on mobile, the categories were clear and easy to tab (some casinos make the buttons too small). I actually found that the few slots I played and the live blackjack table worked better on mobile. They loaded in under 10 seconds and I didn’t experience any lag, as I did with desktop.

My only gripe about the mobile browser is that the game tile sub-categories seem a bit small. In my option, the game tile could be larger and the images clearer. However, this was not a dealbreaker!

Mobile game information

Games 1201
Slots 848
Table games 42
Jackpot games 193

Mobile game providers

NetEnt Microgaming Play'n GO NYX IGT Rabcat Evolution Gaming Red Tiger Authentic Gaming BluePrint Gaming Novomatic Realistic Games Eyecon Just For the Win Slingo

Lucky VIP has the most realistic casino experience waiting for you. Their live casino brings you the best games available.

The live games come from Evolution and Authentic Gaming, which means that you are guaranteed to find high-quality games. These developers are the top of the line, so the quality and quantity of games are superb.

Live game information

Total number of live casino games: 48

Live game suppliers

Evolution Gaming Authentic Gaming

Player safety is paramount at Lucky VIP! There are a series of strict measures in place to keep players accounts safe. They aim to create a barrier to protect players using the latest technology and assistance so each player can play responsibly.

Lucky VIP have put in place deposit limits, game session reminders, Take a Break, and even Self Exclusion to aid players. They even work with organisations such as Be Gamble Aware, GamStop, National Problem Gambling Clinic, GamCare and others for extra support.

Lucky VIP customer support team is ready to answer any questions you might have. Just contant the knowledgeable team via live chat, email or phone and you will get quick answers.

Avatar

Expert's review Dylan Rozario

Casino tested

Lucky VIP follows the same blueprint as many of the other Rank Group casinos I have played on. Firstly, Lucky VIP makes it incredibly to access information. Within a couple of clicks, you can be talking with a CS agent via live chat, which is available 7am - 10pm. If you prefer speaking over the phone, Lucky VIP have you covered, with telephone lines open 8am - 8pm. Finally, email rounds off the main communication method, all of which are available 7 days a week. Aside from the live support channels, Lucky VIP also has an FAQ area, although I wouldn't say it is particularly comprehensive.

My experiences with support at other Rank casinos hasn’t been great in the past. I’m afraid to say it was the same with Lucky VIP. I tried accessing the live chat option well within the opening hours and was not connected to an agent. I tried logging out and in, refreshing, even a different browser, but sadly received the same message. It’s a shame that Rank’s live chat is so hit and miss as it really lets it down.

Site languages

English

Email support languages

English

Live support languages

English

Phone support languages

English

Before you begin playing at Lucky VIP, there are a few final steps to take. They will have to verify you are who you say you are. This is quick and easy process – so, no need to worry.

Basically, you will have to provide Lucky VIP with proof of Name, Address, and Source of Fund. The players can do this by sending important documents such as a bank statement, driving license, or passport. You just scan the documents and send them.

Once they have verification, you will be able to play. Everything will be 100% confidential.

Avatar

Expert's review Dylan Rozario

Casino tested

What I love about casino brands that are operated by The Rank Group is that they all use 3rd party software to verify players. This means less time digging around for proof ID and address and more time playing!

There is no option to upload documentation at your own discretion through your account. Lucky VIP will request (via email) documentation from any player whose identity cannot be verified using the information provided upon registration. It is stated in their terms that such documentation can include a passport or driver's licence, and a bank statement or utility bill.

Furthermore, any player who happens to exceed a certain level of activity will be asked to provide further information. This will likely cover source of income evidence.

There is no need to worry about transferring money when you join Lucky VIP. Thanks to the use of the latest SSL technology, players cash is always kept safe.

There are many ways to safely transfer money while you play at Lucky VIP. You can use Visa, Mastercard, Paypal, and Paysafecard. So, you will have no issues during your stay here at Lucky VIP.

Avatar

Expert's review Dylan Rozario

Casino tested

Payment methods at Lucky VIP include Visa, Mastercard, PayPal and Paysafecard. These options will cover most players' preferences. However, my pet peeve with Rank’s deposit options is the lack of Skrill and Neteller. I really think they would benefit from adding further options such as these.

I commend Lucky VIP (and all Rank brands) with the ease at which you can make a deposit. Simply click/tap your balance, and within a couple of steps, your account is funded. Better yet, once you register your card, depositing can be done in 5 seconds (if that).

In the past, I have been asked to provide verification upon requesting a withdrawal with other Rank casinos. This was not the case with Lucky VIP. If I'm honest, I think Lucky VIP could make it easier to find the withdrawal option - it seems a little sneaky. When you do find it, the process is very straightforward.

I'm afraid to say that once again, Rank has not delivered on their claim that most withdrawals are processed in 10 minutes. It took just under 24hrs for the funds to arrive in my account.

Depositing methods

Mastercard Visa Paysafecard PayPal

Withdrawal methods

Mastercard Visa PayPal

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days


Expert's profile

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Dylan Rozario

Dylan Rozario

Dylan has been working in the iGaming industry his entire career thus far. In that time he's worked for multiple global operators, both sportsbook and casino. His expertise in marketing and promotions makes him a perfect candidate to review any casino offering.

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First deposit bonus: 100%/£555

Wagering: 50x (D+B)

Bonus code: -

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