Lucky VIP Casino Review

It comes as no surprise that Lucky VIP has an almost identical selection of games to that of its siblings (other Rank brands). With live casino, slots, Slingo and more, you will not be disappointed by what is on offer here.

Lucky VIP have kept things very simple when it comes to navigation. This makes finding the right games for you incredibly easy. The homepage is well categorised, incorporating a range of new games and classics from the big hitters such as Red Tiger to niche studios like Gamevy.

I enjoyed scrolling through the homepage as it is a great place to discover new gems. If you know what you're looking for, there is a search bar that will return results faster than you can say Starburst.

Easy navigation

By selecting the Casino tab, players are directed to the main area of the website, where there are substantially more games and filtering options. Here is where you can access the live casino area that houses all your live table needs, from gameshows (e.g. Mega Ball) to Blackjack. One thing I would say is that Lucky VIP could do with more live casino providers. Especially as they already integrated Red Tiger, who happens to have a fantastic suite of live tables.

I found the Lightning Blackjack table and Dynamite Riches slot to be a little laggy when loading and playing. This seems to have been isolated to the desktop and they worked fine on my mobile. Hopefully, this was just down to the device/internet connection.

Desktop game information

• Games: 1450
• Slots: 1300
• Table games: 40
• Jackpot games: 230

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

Lucky VIP has the most realistic casino experience waiting for you. Their live casino brings you the best games available.

The live games come from Evolution and Authentic Gaming, which means that you are guaranteed to find high-quality games. These developers are top-of-the-line, so the quality of games is superb.

Unfortunately, the same can't really be said about the quantity. Now, it is true that they have all the games that you are likely to play. They just don't have that many different versions of them available.

Lucky VIP's live casino is good for most people, but if you are a hardcore live casino aficionado, then you might be disappointed.

Live game information

• Total number of live casino games: 70

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

I'm a big fan of the Lucky VIP mobile site. It's intuitive and has a lovely UX/UI to match. Rank has clearly taken a mobile-first approach here as the browser site feels like an app. I can see why they haven't bothered creating a dedicated native app. The layout is essentially the same as the desktop, so you can switch between both without feeling too dissimilar.

I had no issues navigating the site on mobile, the categories were clear and easy to tab (some casinos make the buttons too small). I actually found that the few slots I played and the live blackjack table worked better on mobile. They loaded in under 10 seconds and I didn't experience any lag, as I did with the desktop.

My only gripe about the mobile browser is that the game tile sub-categories seem a bit small. In my opinion, the game tile could be larger and the images clearer. However, this was not a dealbreaker!

The available payment options at Lucky VIP will cover most players' preferences. However, my pet peeve with Rank's deposit options is the lack of Skrill and Neteller. I really think they would benefit from adding further options such as these. Especially pay by mobile is a method that has become very popular and it's one of our favourite banking options too. 

I commend Lucky VIP (and all Rank brands) with the ease at which you can make a deposit. Simply click/tap your balance, and within a couple of steps, your account is funded. Better yet, once you register your card, depositing can be done in 5 seconds (if that).

In the past, I have been asked to verify upon requesting a withdrawal with other Rank casinos. This was not the case with Lucky VIP. If I'm honest, I think Lucky VIP could make it easier to find the withdrawal option - it seems a little sneaky. When you do find it, the process is very straightforward.

Despite the lack of some banking options, I am happy to see that the minimum deposit and the minimum withdrawal is £10, which represents the gold standard for UK casinos.

I'm afraid to say that once again, Rank has not delivered on their claim that most withdrawals are processed in 10 minutes. It took just under 24 hours for the funds to arrive in my account from Lucky VIP.

Below are the estimated withdrawal times for each method:

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Paypal: 0-2 working days
• ApplePay: 0-2 working days

Lucky VIP follows the same blueprint as many of the other Rank Group casinos I have played on.

Firstly, Lucky VIP makes it incredibly easy to access information. Within a couple of clicks, you can be talking with a CS agent via live chat, which is available 7 am - 10 pm.

If you prefer speaking over the phone, Lucky VIP has you covered, with telephone lines open 8 am - 8 pm.

Finally, email rounds off the main communication method, all of which are available 7 days a week. Aside from the live support channels, Lucky VIP also has an FAQ area, although I wouldn't say it is particularly comprehensive.

My experiences with support at other Rank casinos haven't been great in the past. I'm afraid to say it was the same with Lucky VIP. I tried accessing the live chat option well within the opening hours and was not connected to an agent. I tried logging out and in, refreshing, and even a different browser, but sadly received the same message. It's a shame that Rank's live chat is so hit and miss as it really lets it down.

• Email support: ✅
• Live support: ✅
• Phone support: ✅
  

Before you begin playing at Lucky VIP, there are a few final steps to take. They will have to verify you are who you say you are. This is a quick and easy process – so, no need to worry.

Basically, you will have to provide Lucky VIP with proof of Name, Address, and Source of Funds. The players can do this by sending important documents such as a bank statement, driving license, or passport. You just scan the documents and send them.

What I love about casino brands that are operated by The Rank Group is that they all use 3rd party software to verify players. This means less time digging around for proof ID and address and more time playing!

Furthermore, any player who happens to exceed a certain level of activity will be asked to provide further information. This will likely cover the source of income evidence.

Once they have verification, you will be able to play. Everything will be 100% confidential.

Lucky VIP Casino is a safe gambling site.  There are a series of strict measures in place to keep players' accounts safe. They aim to create a barrier to protect players using the latest technology and assistance so each player can play responsibly.

Lucky VIP has put in place deposit limits, game session reminders, Take a Break, and even Self-exclusion to aid players. They even work with organisations such as Be Gamble Aware, GamStop, National Problem Gambling Clinic, GamCare and others for extra support.

Just like we at Bojoko, Lucky VIP promotes safe gambling and wants to make sure all players play for entertainment purposes only.

Lucky VIP is part of the Rank Group casino family, and the sites run on the Daub Alderney platform. These are, overall, good casinos with great game selections. The downside for most of them is the high wagering requirements on the welcome bonuses. Below are some sister site options you might want to try: 

• Spin and Win: Spin & Win is a sleek and stylish casino offering a great range of games, including slots, Slingo and live casino. If you like regular promotions, then you will be happy here. From a welcome bonus that keeps on giving to daily promotions - there is always something on offer! Sadly, some bonuses do not come without their drawbacks, such as the heavy wagering requirements. 
• Magical Vegas: This casino has a stylish design which makes you feel like you're having a night out in Vegas. You will find the latest online slots from some of the best in the business, including providers such as NetEnt, Microgaming, Play'n Go, Evolution and others. 

Other alternatives that you might want to try out are:

• XL Casino: Easy, fast and sleek, that is what XL Casino is all about. A classy visual theme and approachable design combine to create a gambling environment where everyone is welcome. The game selection is not the biggest, but it has good quality options, especially for slot enthusiasts. 
• Mr. Play Casino: Mr. Play welcomes you like a gentleman and offers an excellent variety of games not limited to slots and table games. You can enjoy classic fruit games, scratchcards, live casino, and so much more. UK players love the neat design and quick withdrawal times at this popular casino. 
• Casimba Casino: Casimba is one of our top-rated casinos and players' favourite. With over 70 software developers housed at their casino, there is something for everyone, over 1,500 casino games available and a slick mobile platform. Although the terms of the welcome bonus are not that inviting, there are plenty of other perks for customers to enjoy. 

If you want to know more about different casino platforms, visit our dedicated page, Online Casino Platforms UK and discover the best platform providers. 

Lucky VIP is owned by Rank Interactive Ltd, a company registered in Gibraltar. 

Lucky VIP is a legitimate online casino, licensed by the UK Gambling Commission and the Gibraltar Gambling Commission.