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The Vic Casino Review

By Lauri Hannelin Updated:

Our The Vic Casino review goes over the bonuses, promo codes, game selection, payments, and much more. Find out more with the help of our experts.

1st deposit bonus 100%/£100 + 20 bonus spins
Bonus code: -
Minimum deposit for bonus £20
Extra 1st deposit bonus info
Wagering requirements (bonus money) 50x (D+B)
Wagering requirements (bonus spins) 35x
Maximum bet for wagering £5
Maximum cash out 5x the bonus amount
Basic information
Launch date 06/2021
Minimum deposit £10
Platform Daub Alderney
Sports betting No
Live casino Yes
Bingo No
Visa
Mastercard
PayPal
Apple Pay
Paysafecard
Play here » Welcome bonus package on first 3 deposits 1st Dep. Min £20. 50x wagering (bonus & deposit). (Exc PayPal) max bonus to cash 5x. 20 Free spins. 35x wagering. Max bonus to cash £30. Claim once. See full T&Cs for 2nd & 3rd Deposit offers. Full T&C's apply. Full terms and Bonus terms apply. GambleAware.org.

What The Vic Casino Looks Like

Here's a glimpse of what the front page, slots, and live casino lobby look like on the mobile.

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Summary

The Vic is nestled in the heart of London and brought to your fingertips since 2021 by Rank Group. This casino is filled with classic and modern games from top developers and provides an authentic casino experience right from your own couch.

Bojoko rating

This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

3.9

Bonuses

Banking

Games

Support

Usability

Player rating

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Pros:

Huge game selection with the best developers

Bright and clean design

Great customer support

Responsible gaming prioritised

Cons:

Mobile version feels clunky via browser

Limited deposit options

Heavy bonus terms

Deposit Methods

Mastercard Visa Paysafecard PayPal Apple Pay

Withdrawal Methods

Mastercard Visa PayPal Apple Pay

The Vic Casino: Fast Facts

Located in the heart of London, the prestigious Grosvenor Victoria Casino is renowned for its charming ambience. The casino, known as The Vic, opened its virtual doors for UK players in 2021, bringing the complete casino experience to the comfort of your home.

The casino is operated by Rank Group, one of the UK's leading casino operators, with decades of experience and a portfolio of world-class brands. The Vic is a prime example of this, with an elegant site filled with games from the best developers in the industry. Everything from slots and live casino to classic tables, arcades, and scratch games is conveniently available under one roof.

What I like best about The Vic is that the operator has flawlessly transferred the atmosphere of the land-based counterpart to your browser. The first thing I noticed upon entering the casino was a category for Club slots, which are the traditional Novomatic and IGT games you can find in brick-and-mortar casinos. Just the sound of these slots as the reels spin and lock into place is pure gold. Nevertheless, the casino also offers the opposite of this, with the hottest new releases from the likes of Play'n Go, Push Gaming and NetEnt available.

When it comes to the design of The Vic, the operator has kept everything tidy. The colour scheme is a mix of white and blue with gold accents that give the site a hint of luxury. The menus are well organized so that navigation is easy, and everything is accessible with just a click. All in all, The Vic is a visually appealing whole.

The Vic casino, like any other casino, has its flaws. Even though the site's navigation is excellent on mobile devices, it feels a little clunky. The operator answers this issue with an app, but it is only available for Android users. Furthermore, The Vic has strict bonus terms that are not in the player's favour.

play on The Vic Casino »

The Vic Casino Bonuses and Promotions

To start off at The Vic, you receive a solid first deposit offer with some bonus spins to top it off:

The Vic provides a generous welcome bonus to boost your first three deposits, with a total of £200 available in bonuses. The offers are forfeitable, so if you win before activating the bonus funds, you can always cash out your winnings. This naturally voids the bonus balance.

The terms, however, are heavier than usual at The Vic casino. The minimum deposit required to activate each offer is £20, which is a reasonable amount. When it comes to the wagering requirement, things start to get out of control. The bonuses have a 50x wagering requirement, which applies to both the deposit amount and the bonus amount. This is unreasonably high and makes the wagering process almost impossible.

Even if you meet the strict wagering requirements, your real-money winnings are limited to five times the bonus amount. Any bonus amount above this will be forfeited; for instance, a bonus of £100 can only be converted to £500 in real funds. Overall, the terms of the offer are way too harsh, in my opinion.

The Vic Casino bonus offer

Significant terms: Welcome bonus package on first 3 deposits 1st Dep. Min £20. 50x wagering (bonus & deposit). (Exc PayPal) max bonus to cash 5x. 20 Free spins. 35x wagering. Max bonus to cash £30. Claim once. See full T&Cs for 2nd & 3rd Deposit offers. Full terms and Bonus terms apply. GambleAware.org.

The Vic Casino Promo Code

You don't need a promo code to claim this offer.

The Vic Casino No Deposit Bonus

Currently, The Vic doesn't offer a no deposit bonus. If you're looking for casinos with bonuses that don't necessarily require a deposit, check out our page on no deposit bonuses in the UK.

Compare The Vic Casino Bonus

The Vic has a huge selection of games, but the bonus has quite heavy bonus terms. The wagering of both the bonus and deposit is straight-up unfair. If that is a dealbreaker for you, you can see how The Vic compares to other casinos.

How good is the welcome bonus offer when stacked up against other casino deals? Pick a site and see for yourself.

Bojoko rating 3.9
1st deposit bonus 100%/£100 + 20 bonus spins
No deposit bonus -
Min. deposit £20
Wag. req. (bonus) 50x (D+B)
Wag. req. (spins) 35x
Max cash out 5x the bonus amount
Bojoko rating 4.5
1st deposit bonus 100%/£150 + 50 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 35x (D)
Wag. req. (spins) 0x
Max cash out £150

The Vic Casino Game Suppliers

At The Vic, it's all about quality, not quantity. You'll discover titles from the big iGaming providers like Microgaming, NetEnt, and Play'n GO.

You can easily navigate the game selection at The Vic. The selection is divided into categories like 'Venue Games' with land-based slots, 'Roulette', 'Slots', 'Table & Card', 'Live Casino', and 'Scratch & Arcade'.

NetEnt Microgaming Play'n GO Thunderkick IGT Elk Studios Evolution Gaming
Evolution Gaming Authentic Gaming

The Vic casino is mainly driven by slots, which come in all shapes and forms. The authentic land-based casino feel is enhanced by the "Club slots" category, which features only vintage games. This is where I found out this is a Lucky Lady's Charm casino, which is fairly rare to say nowadays.

Looking for something more modern? Take a look at the top slots or new slots sections to find releases like Giga Jar from Push Gaming, with countless features like fruit clusters, snowball features, and wild jars. All in all, The Vic casino provides everything you need when it comes to slots.

I enjoy classic table and card games in addition to slots, so I was pleased to see that The Vic has them in their own category. Unfortunately, the selection was limited to a few games, as was the scratch and arcade section. These genres could use a little more attention for a more comprehensive experience.

Navigation on The Vic casino is straightforward. You can move between the main tabs from the top bar and expand your preferred category with a single click. Further filtering is available from the smart search feature, which allows you to select features such as bonus rounds, multiways, stacked wilds, or tumbling reels. You can also select the number of pay lines for the search. I think the operator did an excellent job here by giving players complete control.

Game Information

  • Games: 1000
  • Slots: 900
  • Table games: 10
  • Jackpot games: 40

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

Live casino enthusiasts will definitely enjoy their time at The Vic casino. The selection consists of tables from Evolution Gaming and Authentic Gaming, both of which provide high-quality streams and a range of games.

The live casino lobby is divided into three sections: generic, Authentic Gaming studio, and live roulette. For some reason, blackjack, craps, and some of the baccarat tables are accessible only through the table and card games sections, so head over there if you are looking for these games. The same goes for game shows, which do not show up in the live casino lobby but instead in the scratch and arcade games lobby.

Overall, The Vic casino's live casino selection could be more diverse, but you'll find all of the essentials here. I was a little disappointed with how this section of the casino is laid out, as you have to switch between tabs to play certain game types. These could have been easily accessible directly from the live casino lobby.

Looking for a more comprehensive live casino library? Check out our page on the best UK live casinos here.

Live Game Information

  • Total number of live casino games: 40

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

With more and more players opting to play via mobile, a modern online casino must provide a functional mobile version. The Vic casino provides a solid mobile environment without sacrificing any of the elements its desktop counterpart offers. The navigation options are the same, with the addition of a floating bottom bar to make it easier to switch between tabs and search for games.

However, the mobile version of the site was not entirely up to modern standards, as it occasionally stutters and lacks responsiveness. For a smoother experience, it's better to download The Vic app, which is available for Android. Sadly, iOS users will only be able to use the browser version.

No matter what device you use, there are no problems with the games themselves. I tried both slots and live casino and had a flawless experience. Overall, if you don't mind the minor hiccups, The Vic is a great location for those who prefer playing via mobile.

When it comes to payment methods, the Vic only covers the basics. I had the option to deposit using debit cards, Paypal, ApplePay, and Paysafe. Unfortunately, most common open banking methods and e-wallets are not available for those who prefer them.

Payment method Min deposit Min withdrawal Possible fees
Visa £10 £10 -
Mastercard £10 £10 -
PayPal £20 £10 -
ApplePay £10 £10 -
Paysafecard £10 -

The minimum deposit at The Vic casino is £10, which is in line with the industry standard. The same goes for withdrawals, which is great to see. You don't need to risk a high amount to play on the site.

The Vic withdrawal time is generally between 0-72 hours. However, their aim is to process withdrawals instantly and pay them into your bank account within 15 minutes. As all major banks are now enabled with fast withdrawals, you can receive your winnings in no time. It's important to note that withdrawals to Visa and Mastercard that are not enabled with fast withdrawals will take 1-3 working days to reach you. See specific estimates for each payment method below.

  • Visa: 1-3 working days
  • Mastercard: 1-3 working days
  • PayPal: 0-1 working days
  • ApplePay: 0-1 working days

If you're looking for other casinos with swift withdrawals, see our page on fast withdrawal casinos.

Customer service at The Vic casino is of the highest calibre, as you might expect from a casino of this magnitude. You can contact the team through any channel, with live chat, email, and phone support all available under the "Contact Us" section of the site.

Before contacting support, you should take a look at the frequently asked questions page. The topics covered include account-specific, game, and banking-related queries.

My experience with The Vic Casino's support was great. I had to wait about ten minutes in the queue, but once the agent picked up my chat, I received friendly and professional assistance. The chat is open from 8:00 AM to 10:30 PM, seven days a week. If you prefer to talk by phone, the casino's phone number can be found on their support page.

  • Email support: ✅
  • Live support:
  • Phone support:

The Vic casino is licensed by the UKGC, and it must follow the set Know Your Customer regulations with all of its players. This is done to prevent underage gambling and money laundering.

The process includes verifying your information, such as your identity, address, and payment method. The casino may request the following documents from you in order to do so:

  • Proof of identity - Passport, driving license, or national identity card
  • Proof of address - Utility bill dated within the last three months
  • Proof of deposit - Bank statement dated within the last three months

You can use, for instance, a driving license, a utility bill, and a bank statement to verify your account. The casino will notify you via email when these documents are required. The casino does not specify how long the verification process may take, but as with other Rank casinos, you can expect the team to process your documents quickly.

It's important to note that all players who reach a certain level of activity will be required to go through additional verification processes. This is more relevant for high rollers, who may have to submit further documentation, such as the source of their income.

Yes, it's safe; the Vic casino operates under a license from the UKGC.

I was pleased to see that the operator had taken extra precautions to promote responsible gaming. Their safer gambling hub includes a self-assessment test, links to professional help organisations, and an overview of the tools available to help you control your gambling.

To ensure that your gambling is safe and under control, You can use the following responsible gambling tools at The Vic:

  • Net deposit loss limit
  • Session reminders
  • Take a break
  • Self-exclusion

The cashier will let you select a net deposit loss cap to set a daily, weekly, or monthly loss cap on the amount you can lose. The limit is the difference between your deposits and withdrawals and helps you stay within your limits. Furthermore, you can set reminders to keep track of the time you have spent playing. 

If you want to take a break from gambling, you can restrict access to your account for a set period of time using the Take a Break function. You can lock your account for up to 6 weeks. If you want to avoid playing for an even longer period of time, you can self-exclude. This can be done by navigating to the responsible gambling section under your account.

The Vic Casino alternative sites include Rainbow Riches Casino, Planet Sport Bet Casino, Slots Baby Casino.

  • Rainbow Riches Casino: Rainbow Riches is a great alternative to The Vic. They have a game library brimming with top-quality titles from leading providers and solid usability; it's an enticing choice for players seeking a refined gaming experience despite its modest bonus offering.
  • Planet Sport Bet Casino: Planet Sport Bet is a clean casino with high-quality games and bonuses that come with good terms. However, they have limited payment methods and support availability.
  • Slots Baby Casino: Another good alternative is Slots Baby. It's a retro-style casino with a lot of slot games. It offers many payment methods but has restrictions on bonuses and payments.

FAQ

The Vic casino is owned by the Rank Group.

The minimum withdrawal at The Vic casino is £10.

There is a welcome bonus package for UK punters, along with other types of offers available. These include slots, tournaments, deposit bonuses, and live casino bonuses. Check out our page on best casino bonuses in the UK.

Yes, The Vic is a legit casino with a license from the United Kingdom Gambling Commission.

About the Author

cover
Lauri Hannelin

Reviewed by:

Lauri Hannelin
Lauri, a passionate casino enthusiast, embarked on his journey in the gambling industry in 2019. His career has spanned various facets of the iGaming world, from technical and commercial roles to innovative positions in online casino and sports betting companies. This diverse experience has not only deepened his understanding of the industry but also shaped him into an all-around expert in online casinos.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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Player Reviews of The Vic

User reviews may not always accurately represent the quality of the casino, as they can include fake reviews or disgruntled players leaving multiple negative comments. We aim to filter these out to provide you with a fair summary of genuine player experiences.

Write your own review and read other player experiences about The Vic

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