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Wizard Slots casino review (UK)

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  • Bonus code -
  • Wagering 65x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No

United Kingdom

License

  • Minimum deposit£10
  • Currency£
  • LanguageEnglish
  • Requires registrationNo
  • Live casinoYes
  • VIP programNo
  • Live chatNo
  • Sports bettingNo
1.0

User rating

-

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Paysafecard PayPal Pay by Mobile
Mastercard Visa PayPal
NetEnt Microgaming Yggdrasil 1x2 Gaming +31
NetEnt Microgaming Yggdrasil Genesis +30
Pragmatic Play

The mythical Wizard Slots has every slot game you could desire. With the legendary classics and the latest with the most magical tech & design - there's something to fill everyones cauldrons.

If it isn't obvious from the get-go, Wizard Slots is a heavily thematic casino that leans on the high fantasy swords & sorcery world. This is a refreshing look, as many casinos just stick with the basic Vegas theme or go with a minimalistic look.

Wizard Slots has a deceptively large range of slots and table games, while its no-nonsense layout places these at the centre of its desktop and mobile design.

The site is incredibly easy to navigate from the homepage too, even allowing for the fact that you may have to adjust the zoom settings on your display when playing certain games.

However, the site has significant issues to overcome with regards to its customer service, which consists solely of a basic FAQ section and an email channel that can take up to two days to respond on average.

There’s also a relative paucity of payment options, while the site would benefit from increasing the average speed of its payouts.

These are all aspects that casinos on the Jumpman platform do have in common. Wizard Slots therefore doesn't stand out, and has the same strengths and weaknesses as the other sites in the same casino family.

Wave your wand and spin the Mega Reel at the wonderful Wizard Slots! You can be granted with many different prizes; from Amazon vouchers to a mythical 500 bonus spins on Starburst.

The possibilities are like something from a different dimension, one you can enter with a deposit from just £10.

  • 1st deposit: Spin the Mega Reel to win up to 500 bonus spins on Starburst
  • Relad Bonuses: Make a deposit of £20 to spin the wheel and win a minimum of 20 bonus spins

Here's how it works:

  1. Create and verify your account at Wizard Slots
  2. Deposit at least £10
  3. Spin the Mega Reel
  4. You can win up to 500 spins or Amazon vouchers

The structure of the bonus means that you could win a host of other prizes (including a smaller number of spins on alternative slots), while you could also walk away with nothing except your initial deposit.

This should appeal to the gambler in you, and you can claim this just as soon as you’ve completed the three-stage registration process and deposited a minimum of £10 into your account. For me, this bonus is a dud, as the chance of disappointment is just too high.

At this stage, you’ll be invited through your account inbox to spin the so-called ‘Mega Reel’, which is where you’ll find all of the aforementioned prizes and additional goodies (including a £10 Amazon Voucher, which will be sent directly to your registered email if you’re lucky enough to land it!).

I was fortunate enough to win 50 spins on the medium variance slot Fluffy Favourites, which is well-known for its generous (if relatively infrequent) wins. The value of these spins was set at £0.50 each, and this period of gameplay generated an impressive £17.08 for my bonus funds.

In addition to the whole randomness, I was also disappointed by the wagering requirements, which are currently fixed at a whopping 65x the total value of the bonus winnings.

And that is not even the whole issue. The second big problem is the withdrawal cap. All bonuses are limited to either your lifetime deposits or £250, whichever is smaller. This one term is a slap in the face to anyone thinking they could get a decent bonus with a small deposit.

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Significant terms and conditions

  • New UK players only. 18+.
  • Min. deposit £10.
  • Max. win £8 per 10 spins.
  • Max bonus conversion equal to lifetime deposits (up to £250).
  • Wagering 65x bonus.

Full terms and bonus terms apply.

As players wished it, the great Merlin behind Wizard Slots whisked together the big and broad games selection from slot world and brought them all to Wizard Slots!

Not only this, but his crystal ball is always looking for the newest games to enter the realm and make sure they get added on Wizard Slots in a jiffy!

When you click through the Wizard Slots’ game library, you’ll see all of the game verticals and filters listed on a horizontal menu just beneath the fold.

A handy search bar is also located on the right-hand side of this menu, which has created more space to display the available games by choosing not to feature the real-time bonus offers at the above the fold (these can instead be accessed through the promotions tab at the top).

While the site makes it relatively easy to search for specific games and browse popular categories such as Hot Slots, Jackpots and the newest titles, you may have to adjust the screen proportions when clicking through games on a desktop device.

However, the games themselves tend to load quickly and without issue, with the vast majority opening in less than 10 seconds on average.

Live games tended to load in a similar time-frame, although when playing titles such as Live Roulette, you’ll have to allow additional time to enter a unique nickname with five characters.

You’ll certainly have plenty of opportunities to enjoy Wizard Slots’ games library, with the site’s innovative use of trophies and rewards affording you frequent spins of the Mega Reel.

I earned a total of four Mega Reel spins in the first few days after my registration, winning bonus spins on slots such as the Dog House and Bronco Spirit. While these didn’t result in any noticeable wins (£2.35 was my largest haul), it’s great for discovering brand new games and enjoying precisely what the site has to offer.

Desktop game information

Games 1900
Slots 1800
Table games 35
Jackpot games 54

Desktop game providers

NetEnt Microgaming Yggdrasil 1x2 Gaming Quickspin Bally Barcrest Elk Rabcat NextGen Leander 2 By 2 Gaming Big Time Gaming Rival Saucify Playson Casino Technology Pragmatic Play Push Gaming Genii Aristocrat PariPlay Novomatic Booming Games Core Gaming OpenBet Bally Wulff Eyecon Just For the Win Iron Dog Studio Tom Horn Gaming Lost World Games IWG (Instant Win Gaming) Storm Gaming Lightning Box

Having to whisk away on your broom? Or pop to the shop for spell ingredients? Not to worry, Wizard Slots can come with you!

Thats right, Wizard Slots can be enjoyed from the comfort of your mobile/tablet device on the go - all you need is internet and you can access their world wherever you are.

I certainly had no problem browsing the mobile site, while slots such as Starburst and Fluffy Favourites loaded noticeably quicker and in less than five seconds through my smartphone. These games also worked seamlessly both in portrait and landscape mode, while titles like Rainbow Cash Pots also allow you to swipe upwards in the former and access fullscreen mode.

Mobile game information

Games 1900
Slots 1800
Table games 35
Jackpot games 54

Mobile game providers

NetEnt Microgaming Yggdrasil Genesis 1x2 Gaming Quickspin Bally Barcrest Elk Rabcat NextGen Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Saucify Playson Casino Technology Pragmatic Play Push Gaming Genii Aristocrat PariPlay Novomatic Booming Games Core Gaming Eyecon Just For the Win Iron Dog Studio Tom Horn Gaming Lost World Games IWG (Instant Win Gaming) Storm Gaming Lightning Box

Wizard Slots has a small section for live casino games. Well, technically they are lumped together with all the other table games, but they are there.

There isn't much to write home about. There are a bit over a dozen games from good providers, but the variety just isn't there. You have your basic table games and that's about it.

As for the gameplay and quality, there's no issues at all. If you find something you like playing, then you are in for a good time. The question is more about if they have something for you.

I get the feeling that the few live games were added solely to say that there are live casino games available. It doesn't matter how many or what games, but to say Wizard Slots has them.

Live game information

Total number of live casino games: 20

Live game suppliers

Pragmatic Play

Wizard Slots works with the UK Gambling Commission to make sure players are safe while gambling and that everything meets these standards. They also work alongside Gamstop so that their players have the support if needed.

Wizard Slots allows players to take a break, set self exclusion periods and personal deposit limits on their account. The casino also features the Reality Check feature that reminds you how much time and money you have spent in a given time.

If you have any issues or queries, Wizard Slots has an FAQ section located on the site. If this doesn't answer your question or you are after something a bit more specific then you can contact them via email.

It’s fair to say that the site’s level of customer support is disappointing, thanks largely to the lack of either a live chat feature or a telephone number (freephone or otherwise).

This makes it incredibly difficult to resolve your queries speedily, as all issues and questions must be directed through the site’s email address (support@wizardslots.com).

I initially sent an email to discuss my issues with accessing the Rainbow Riches slot through my smartphone, and quickly received an automated response confirming that my message had been received and that the team would aim to get back to me within two days.

Ultimately, I received a response to my query within 36 hours, although unfortunately, it didn’t provide a definitive answer or resolution, other than suggesting that I may need to update my iOS software (which didn’t help).

If you click through the contact us page beneath the fold, you’ll also find a relatively basic but accessible series of FAQs. These focus primarily on account management, bonuses and financial transactions, but they’re largely generic and unable to resolve slightly more complex queries or those pertaining to the gameplay.

Site languages

English

Email support languages

English

Live support languages

-

Phone support languages

-

Before you can start your journey to Wizard Slots' magical game arsenal, you need to tell them who you are. Due to real-world regulations, Wizard Slots asks their new apprentices to submit the following documents:

  • Proof of ID (passport, ID card, driving licence)
  • Proof of address (utility bill or an official letter with your name and address on it)
  • Proof of payment method

Wizard Slots will verify your basic identity when you complete a quick and seamless three-stage registration process, after which you’ll have your very own account, unique username and password.

Once this has been done, you’ll receive an on-screen prompt to complete the verification process, by sending documentation that confirms your identity and home address. This is a welcome feature and one that’s indicative of a secure site that takes the concept of responsible gambling seriously.

I decided to take care of this proactively, as the brand reserves the right to request such documentation prior to processing your initial withdrawal. So, I forwarded an electronic copy of passport and a mortgage statement dated within the last 12 months to support@wizardslots.com, and received confirmation that my account has been fully verified in just over 72 hours.

You can also send a copy of your driving license or a standard household bill dated within three months, just so long as the images are clear and display your name, photograph and address details in full. You may also want to send confirmation of your preferred payment method, as this could also be requested by the operator.

I’ve subsequently had no issues at all when playing games or withdrawing money from your account, while I’ve had no further prompts to provide further information or documentation.

This is really good news, while the relatively quick and simple process of verifying your ID should be reassuring to those of you who find this a real hassle.

While Wizard Slots only offers a relatively small range of payment options, these include convenient and secure options such as Visa debit card, PayPal and the Paysafecard.

You can also credit your account using the ‘Pay by Mobile’ option or Payforit platform, which enables you to add the value of your deposit to the next phone bill or Pay As You Go balance.

For a fast start, you can use PayPal Quick Registration to create an account and deposit at the same time with nothing but your PayPal logins.

I used my registered Visa debit card to process my first deposit of £10, with this completed instantly and without any issues at all. My second deposit of the same amount was processed using my PayPal account, and once again the funds showed up in my Wizard Slots account immediately.

Like most casinos, Wizard Slots uphold anti-money laundering regulations which require you to only process withdrawals through a method that you’ve previously used to credit your account. So, I had to complete my first withdrawal of £30 through my Visa Debit card, with the funds taking seven days to land in my bank account.

This is considerably longer than the industry average, while even transactions completed using e-wallets like PayPal can take up to three working days as a result of the time required to process the payments in-house.

I also found the minimum withdrawal limit of £30 a little steep, particularly if you’re a casual player who generates modest returns and likes to transfer these out of your account regularly.

Depositing methods

Mastercard Visa Paysafecard PayPal Pay by Mobile

Withdrawal methods

Mastercard Visa PayPal

Withdrawal times

Mastercard 3-8 working days, Visa 3-8 working days, PayPal 3-5 working days

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First deposit bonus: Win up to 500 bonus spins

Wagering: 65x (B)

Bonus code: -

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Review by davekm
You only have to look at jumpan gamings trustpilot. have not been able to withdraw my winnings for over two months, despite all documents being verfied. The complaints team just make you go around in circles. Scam company, hopefully I can have my winnings returned through the gambling commision

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