Casimpo casino review (UK)

From the moment you sign up for an account you start reaping the rewards of being a Casimpo Casino. Register for an account to claim the following:

• 1st deposit: 50 Bonus spins on Warlords
• 2nd deposit: 25 Bonus spins on Irish Luck
• 3rd deposit: 50 Bonus spins on Starburst

Getting started only takes a couple of minutes. You only need to follow the below steps:

1. Register for a Casimpo Casino account
2. Verify your account by email
3. Deposit £10 or more
4. Your first deposit bonus will be added to your account
5. Make more deposits to claim more bonuses

After signing up and making my first deposit, I was immediately shown a pop-up window which gave me the option to play 50 bonus spins on Warlords: Crystals of Power.

When you look at the specific mechanics of these spins, you start to realise that the value isn't particularly great. The value attached to each spin per payline equals £0.01. In Warlords: Crystals of Power there are 30 paylines therefore, the total value of each spin equals £0.30. So far this isn't bad however, Casimpo attaches a 50x wagering requirement to all bonuses.

Consequently, after depleting my balance, I was required to wager a total of £321 with my bonus winnings in order to withdraw. Obviously, wagering requirements are a common practice amongst casinos but 50x is on the higher side.

It is important to note that all bonus spins awarded at Casimpo carried a max conversion of £20. Therefore, if you were to convert bonus winnings into £50 a max cash out of only £20 is allowed, the rest is forfeited.

Aside from the welcome bonus, there is a very good range of regular bonuses and promotions at Casimpo. So if you are a fan of regular rewards and not so worried about spin values, max conversions and wagering requirements then this is a good proposition.

Significant terms and conditions (Casimpo welcome offer)

• New UK players only, 18+.
• A minimum deposit of £10 applies.
• Bonus is subject to a 50x wagering requirement.
• Max conversion is £20.
• Skrill deposits are exempt from offer.

Please gamble responsibly.

Extra and no deposit spins at casimpo

There is an amazing welcome package worth 125 free spins waiting for you when you sign up and make your first deposit at Casimpo Casino.

The spins can be used on online slots Warlords, Irish Luck and Starburst respectively.

Any winnings generated from the spins are subject to a 50x wagering requirement. Contribution may vary per game.

Casimpo VIP / Special promotions 

Once you have made deposit of £2,000 or more, you'll be invited to Casimpo Casino invite-only programme.

As a member, you'll get access to special promotions and higher deposit limits and faster withdrawals.

Casimpo's Relative infancy is reflected in the number of available games and game studios in comparison to other pureplay casinos. That said, amongst the 1,000+ titles there is a nice variety from a range of studios that players can choose from. When it comes to live casino options, Casimpo have got off to a great start with the brilliant Evolution Gaming. However, some extra options would definitely propel them to the next level!

Casimpo aims to keep things simple which I like. There's absolutely nothing about the layout that could cause any confusion when searching for a game to play. The navigation bar on desktop is clearly mapped out and easy to use with clear game image tiles.

The ‘New' and ‘Featured' sections of the site both had a good collection of category-specific games to choose from. I had a lot of fun playing some of the newer releases such as Joker Reels, Battle Maidens: Cleopatra and Tarzan and the Jewels of Opar.

The ‘Featured' section had a nice mix of live and slot games consisting of the more popular titles available such as Starburst, Gonzo‘s Quest and Evolution Gaming's Live Roulette Lobby.

Overall I cannot fault any of the slot games that I played at Casimpo. My only gripe about the categories on offer relates to virtual sports. Less than half of the games in this section are even sports-related. Amongst the actual sport virtuals in this category are bingo and jackpot slots such as Bugs Party and Fruit Blast. Not very relevant to the category.

Desktop game information 

• Games 1150
• Slots 1080
• Table games 40
• Jackpot games 58

The Live Casino section is powered by none other than Evolution Gaming. This live game pioneer has ensured that you can enjoy the same immersive authentic casino experience without having to drive to a brick-and-mortar casino.

You can play games including Live Blackjack, Live Roulette and Live Baccarat. There are various virtual rooms available, so you can easily secure a seat at a table.

You'll find attractive dealers and plenty of banter to get involved with at a casino that prides itself on providing a simple and easy to use platform, to deliver a satisfying live casino gaming experience.

Live game information 

• Total number of live casino games 20

Casimpo's mobile-friendly browser is definitely a good option for people who like to play on the go. The layout and navigation is an almost exact replica of the desktop site, so no surprises there.

All the game tiles were fairly well proportioned but could have been clearer. This was not a big issue for my iPhone but might be for someone with a smaller screen. Although I prefer to play on desktop, Casimpo's mobile browser was the better option for me, as I was able to play live casino including roulette and power blackjack. Something I was experiencing difficulties with when placing bets via desktop.

Casimpo also has an app which I decided to download and try out. The header did not resize to fit my screen and consequently, the Casimpo logo and part of the login button were cut off. Aside from that, the app worked well and I had no issues placing bets on slots or live casino.

Personally, I wouldn't recommend downloading the app as I did not notice any substantial benefit over the mobile browser.

There's a decent number of payment methods at Casimpo, the most popular of which are Visa and PayPal. I made a £40 deposit using my Visa Debit which was an extremely straightforward process and took only a minute.

When it came to withdrawal, I noticed that there is a compulsory £/€/$ 2.5 processing fee - I was not happy! This was made worse by the fact I only wanted to withdraw £8. The withdrawal process took 16hrs to be approved and appear in my account. However, due to the processing fee, I only received £5.50. This is definitely something to bear in mind if only making small withdrawals.

Deposit methods available

Withdrawal methods available

Casimpo Casino Withdrawal times 

• Mastercard 1-3 working days
• Visa 1-3 working days
• Wire transfer 1-3 working days
• Skrill 1-3 working days
• NETELLER 1-3 working days
• Trustly 1-3 working days

The primary methods of contacting Casimpo customer support are live chat and email. I decided to test both channels with different issues to see how they performed.

I reached out via email and waited over 28hrs to no reply - I gave up. For a smaller operator, I would expect a considerably quicker turnaround with customer support queries via email.

Thankfully, Casimpo's live chat makes up for their email channel's shortcomings. To confirm my understanding of Casimpo's max conversion rates on bonuses, I contacted live chat and received a response within a minute. This wasn't a one-off either, I messaged them multiple times and received a similar turnaround every time. In fact, of the many casinos that I have played at this was one of the quickest live chat response times. They were helpful and very polite too, leaving me with a good lasting impression.

It's definitely worth checking the FAQ which covers topics surrounding verification, deposits, withdrawals, technicals and more. It is very easy to find and located in the usual place on the website footer.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

As a licensed operator, Casimpo Casino is obliged by law to verify the age and identity of its players. It is an industry-wide standard and a onetime inconvenience, designed to protect your interests.

Casimpo doesn't necessarily ask your documents right away, though. For example, I didn't receive a prompt to upload my documents even when I requested my first withdrawal. I suspect that Casimpo does as so many other casinos nowadays, and only starts the verification process once the player reaches a certain threshold. This might be anything from a couple of hundred up to £2,000, and usually consisting of cumulative deposits and withdrawals.

I still decided I'd like to complete the KYC so that I wouldn't have to do it later, and this is what I also recommend everyone to do.

I thought it was slightly difficult to find the 'Verify ID' section on the site, which can be accessed by clicking your ‘Real Balance'.

Casimpo requires evidence of the payment card to pass KYC. I then chose to use a copy of my passport and mobile phone bill to complete the other two fields. Players are given a selection of verification options to choose to make the process easier, this includes:

• Payment (First and last four digits + name and expiry)
• Identity card (Passport/Driver's licence/Identity card)
• Proof of address (Utility bill/ Bank statement)
• Other (This can be something Casimpo have asked for or what you may believe is relevant)

In total, the verification process took around 30hrs to be approved.

It is important to note that Casimpo may suspend an account if they ask for verification and keep it suspended until satisfactory proof is given.

Casimpo Casino takes the issue of responsible gambling seriously. It wants to make sure that players have fun whilst also playing responsibly.

To promote responsible gambling, we have created the following tools and options:

• Personal Limits
• Time Out
• Self-Exclusion
• Reality Check
• Session Time Limits
• Autoplay Limits

If you or a loved one, require professional help and support, you can get in touch with the following organisations, who can help you control your gaming behaviour:

• Gambling Therapy Helpline
• Gamblers Anonymous