Hot Streak Casino Review

HotStreak is primarily a slots site, but the games library could obviously be more extensive. In addition to slots, there is a tiny offering of table games, including auto roulette. But it would be fair to say this is not really a casino that will appeal to lovers of table games.

Even though the number of slots is on the smaller side, you will be able to find top titles, like a nice collection of games from the Big Bass slot series. This is because the games come from Pragmatic Play, which is known for their high-quality slots.

As expected, the games played perfectly, with no issues whatsoever, so I decided to have a few spins on Sugar Rush. I enjoyed playing the game, as I have a soft spot for Pragmatic Play.

In the end, Hot Streak Casino is a pocket-sized casino site that is quick and simple. While I would like to see more studios listed, it does appear that Hot Streak wants to keep things tidy.

Game Information

• Games: 300
• Slots: 250
• Table games: 20
• Jackpot games: 10
• Crash games: 0

_{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

Hot Streak Casino has added a small number of live games to their selection. These games come from Pragmatic Play, which was already providing casino games for Hot Streak. Pragmatic is always a safe choice, as their games are known for their quality.

The selection is very limited and mostly focuses on blackjack. This is a bit one-sided, as there are a lot more you could play. For example, we have compiled a list of top UK Baccarat casinos for you, or you could check out our live casino game show sites.

The live casino section is something Hot Streak Casino needs to figure out. This selection is not enough by any means, and you need more variety. Pragmatic Play offers this, but why Hot Streak didn't take it is beyond me.

Live Game Information

• Total number of live casino games: 20

_{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

If you want to enjoy Hot Streak Casino's games while on the go, you can, and it's as easy as pie! Just open your mobile device's web browser and head straight to the website.

Hot Streak Casino does not offer a dedicated app, but I feel like you don't need one here. The browser-based site is very quick and displays perfectly on practically any mobile device. It does not feel overcrowded, as is sometimes the case with the mobile version of an online casino.

On mobile, Hot Streak's smaller game library is an advantage. Browsing through games is much easier when the site's not packed to the rafters with filler games. Here, you just got the good stuff, and you won't spend all your time choosing what to play.

Hot Streak Casino has the basic payment methods available, including Mastercard, Visa and PayPal. The selection is limited but focused. I was quite surprised by this, as I was expecting to see a much longer list of options.

However, Grace Media casinos generally are more condensed, so why not cut back on those less-used payment options as well?

The payment limits are nice and low. I always like it when casinos don't artificially inflate the numbers just to get you to play more. However, just make sure you check the bonus minimum deposit, as it is often bigger than the lowest amount you can deposit.

The average Hot Streak Casino withdrawal time is between 1 and 5 business days.

There is a fairly large gap here, which is explained by two factors: the processing time and transfer time.

First, the casino will take up to 48 hours to process your request. This is often much, much faster, but you have to prepare for a bit of a wait.

The second factor depends on which payment method you use. Using PayPal or Trustly is very fast, and the payments are often in your hands within minutes. On the other hand, card withdrawals can take up to three days.

Here are the estimated transfer speeds for each method:

• Visa: 0-3 business days
• Mastercard: 0-3 business days
• PayPal: 0-1 business days
• Trustly: 0-1 business days
• MuchBetter: 0-1 business days

Customer support is available 24/7 through live chat, email, and SMS.

There is a live chat button at the bottom right-hand corner of every page of the website, including each game, which is extremely helpful. There is nothing worse than having to leave a game in order to try and find the customer support details if you come across a problem.

I contacted live chat seven times in total and found the operator helpful. Even though they had to refer a few of my questions to a colleague before coming back with an answer, it was no big deal. I would much rather a live chat operator take their time and answer correctly instead of fobbing me off with any old canned response, hoping I would go away.

It should be noted that I never had to wait longer than a minute to get connected to live chat.

• Email support: ✅
• Live support: ✅
• Phone support: ❌
  

For players' protection, Hot Streak Casino has to verify your identity and may do so using an independent credit reference agency. This process, known as 'know your customer' or KYC, is important to prevent underage gambling and also to stay a step ahead of illicit activities like money laundering.

Customers may be asked to provide the following:

• Proof of identity (e.g. photographic ID)
• Proof of address: (e.g. bank statement or utility bill)
• Proof of deposit: (e.g. screenshot from online bank, photo of your card)

This procedure also complies with the UK Gambling Commission regulations.

If you have any questions or just want more information on the process, Hot Streak Casino has added a comprehensive guide. At the bottom of the page, you can find a link to Document Request Guidance, which has everything you need to know.

Hot Streak Casino's main priority is to ensure that their players enjoy gambling on their platform and see it as a leisurely pastime, but they do recognise that gambling can become an issue for some people.

Their website is safe, and they provide many features to help prevent problem gambling.

Some of these features include:

• Deposit limits: control how much you put into your account
• Reality checks: set this up to remind you how long you've been playing
• Self-assessment: an online tool to see how much of an impact gambling is having on your life
• Cooling-off period: take a break from gambling for up to 6 weeks
• Self-exclusion: stop gambling on the site for at least 6 months

Hot Streak Casino also recommends speaking to their customer service and GAMSTOP if gambling online is becoming too much of an issue.

Hot Streak Casino runs on the Grace Media platform alongside many other popular online casinos. While the casino is part of the Betible Group, they are still operated by Grace Media. Hot Streak Casino sister sites include online casinos like Cosmic Spins.

If you want to try something different for a change, have a look at some of our picks below.

• PlayMillion Casino: Since launching in 2011, this casino has become a popular gambling destination online. It hosts numerous gaming options on a clean-cut platform.
• Yako Casino: With lots of popular games available, this fun site is definitely worth a visit. An amazing live casino selection adds to its appeal.
• Mr Vegas Casino review: This casino aims to offer its customers the best possible casino experience with the help of its immense game selection.

Hot Streak Casino is owned by Grace Media, which is part of the Betible Group.

Hot Streak Casino is absolutely safe. It operates under a licence from the UK Gambling Commission.

No, you do not need a bonus code.

Yes, Hot Streak Casino does have live casino games, but the selection is fairly small. The games come from Pragmatic Play, but not all of Pragmatic's games are availble.