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Mega Reel casino review (UK)

By Ville Saari. Updated:
1st deposit bonus Win up to 500 bonus spins
Bonus code: -
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) No
Wagering requirements (bonus spins) 65x
Maximum bet for wagering £5
Maximum cash out £250
Play here » New UK players only, 18+. A minimum deposit of £10 applies. Max. win £8 per 10 spins. Wins are subject to a 65x wagering requirement. Max bonus conversion equal to lifetime deposits (up to £250). Please gamble responsibly. Full terms and Bonus terms apply. BeGambleAware.org.

Casino overview

3.1
Bojoko rating

Pros:

➕ Simple to use
➕ Nice selection of slots

Cons:

➖ Poor bonus terms
➖ No live chat support
➖ Slow withdrawals

Mastercard Visa Paysafecard
Mastercard Visa PayPal

Mega Reel (UK) is a mobile-friendly slots casino site with a vast range of high-quality games supported on all devices.

Since launching in 2018, it has been gaining increasing popularity, thanks to forming part of the Jumpman Gaming Limited family, range of unique games and enticing welcome offer.

Mega Reel is a casino site that has its fair share of slot games, plenty of promotions and a bingo lobby. However, the site didn't live up to expectations thanks to the lack of support, effortful verification process and very outdated site design.

From the moment you land on the homepage, you are greeted with a massive Mega Reel bursting with prizes. The flashy interface has been created with the aim of helping players navigate the numerous features and games on offer.

The three-step signup process was easy to move through. You also have the option to swiftly sign up using your PayPal account. I decided to input my details manually. For some reason or another, Mega Reel has the ‘mobile number' field as optional with no other field for ‘phone', so they didn't take any number during the registration. I found this to be a strange approach as usually online casinos are fighting tooth and nail for your contact details.

There is some potential beneath the clunky aesthetics, but a site refresh needs to be a top priority for the folks at Mega Reel.

There are mega wins as well as mega slots for you to enjoy, but you can also find a range of classic casino games to keep up the momentum.

Licensed and regulated by the UK Gambling Commission, Mega Reel takes players safety seriously.

This is how Mega Reel mobile casino looks like

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Mega Reel first deposit bonus

Sign up for an account and make a minimum deposit of £10 to spin the Mega Reel.

Deposit £10 and you'll receive 50 wager-free spins.

New UK players only, 18+. A minimum deposit of £10 applies. Max. win £8 per 10 spins. Wins are subject to a 65x wagering requirement. Max bonus conversion equal to lifetime deposits (up to £250). Please gamble responsibly. Full terms and Bonus terms apply. BeGambleAware.org.

Compare Mega Reel casino bonus

Bojoko rating 3.1
1st deposit bonus Win up to 500 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) No
Wag. req. (spins) 65x
Max cash out £250
Bojoko rating 4.1
1st deposit bonus 50 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) No
Wag. req. (spins) No
Max cash out -

You won't find your usual run-of-the-mill welcome offer on Mega Reel. Instead, it's been left to chance.

Sign up for an account and make a minimum deposit of £10 to spin the Mega Reel.

  • 1st deposit: Spin the Mega Reel to win up to 500 bonus spins on Starburst
  • Reload Bonuses: Make a deposit of £20 to spin the wheel again

Registering for an account only takes a couple of minutes. Follow the below steps:

  • Sign up for a Mega Reel Casino account
  • Verify your account by email
  • Make a minimum deposit of £10
  • You're granted a spin on the Mega Reel

Once registration was complete, a deposit pop up presented itself with the Mega Reel welcome offer. The offer gives you the chance to win up to 500 Bonus Spins on Starburst with any wins from the spins subject to 65x wagering requirements. The maximum win amount from 10 spins is £8 with the total max win capped at £250.

And here is the crux of this offer. The term are horrendous. The wager requirement is big, there is a two-tiered cap with each batch having one and the total having another. The second cap is especially brutal, as you can get the amount of you lifetime deposits or £250, whichever is smaller.

I made a deposit which took me to the ‘Mega Reel', it landed on 50 Spins on Starburst. I played the spins and won £8.34, with the 65x wagering I would need to play through a hefty £542.75 before the £8.35 would be withdrawable. I decided not to pursue the release of this welcome bonus. The wagering requirements are double the industry average.

Further to the welcome Mega Reel spin, there's a good array of enticing promotions to keep play going. This casino features giveaways, cashback offers, free spins, happy hours and a level-based loyalty scheme to play through.

Significant terms and conditions

  • New UK players only, 18+.
  • A minimum deposit of £10 applies.
  • Max. win £8 per 10 spins.
  • Wins are subject to a 65x wagering requirement.
  • Max bonus conversion equal to lifetime deposits (up to £250).

Please gamble responsibly.

VIP / Special promotions

All players will benefit from 5% cashback on all their losses. This offer is ongoing and applies on all future losses.

You can also have a chance at winning a minimum of 20 bonus spins when you make a reload deposit of £20 or more.

Mega Reel Casino have brought together the best software providers to offer you a wide selection of game. With over 1,800 games from both established and new software developers, you can enjoy a range of different gaming styles.

Mega Reel has scores of slots but doesn't order them efficiently. There are five categories to filter down games, these include ‘Hot Slots', ‘Newest', ‘Jackpots', ‘Bingo' and ‘Table Games'. You can also scroll through the games library in alphabetical order, this was the easiest way for me to find fan favourites as ‘Hot Slots' only contained 36 slots. Mega Reel packs in plenty of quality games with providers such as Eyecon, SG Interactive and NetEnt all available.

I dabbled across a few games including Rainbow Riches Pick ‘n' Mix, Rainbow Riches Pots of Gold Megaways and Unicorn Bliss. I found the gameplay to be pretty solid with only minor signs of lag. The game window looked great and contained all information and commands clearly, including additional game recommendations.

You can find classic slots, modern video slots and progressive jackpot slots in their impressive game catalogue. For those players who prefer the jackpot games, there is a handful of medium-sized pots available.

One of the big draws of Mega Reel is their bingo section. Bingo fans will be delighted to learn that there is a bingo game selection, including 75, 80 and 90-ball games.

Desktop game information

  • Games 1870
  • Slots 1800
  • Table games 40
  • Jackpot games 55

Desktop game providers

NetEnt Microgaming Yggdrasil Genesis Quickspin Barcrest Elk Rabcat NextGen 2 By 2 Gaming Big Time Gaming Rival Saucify Playson Casino Technology Pragmatic Play Push Gaming Genii Aristocrat PariPlay Novomatic Booming Games Core Gaming OpenBet Bally Wulff Eyecon Just For the Win Iron Dog Studio Tom Horn Gaming Lost World Games IWG (Instant Win Gaming) Storm Gaming Lightning Box

Players of Mega Reel Casino won't have any issue accessing their favourite online casino games from their smartphone or tablet. Since the casino only features instant-play games, you'll be able to access the site via your web browser.

As a result, there are no mobile casino apps to download, and you can transition from desktop to smartphone and vice versa seamlessly.

The Mega Reel mobile site looks a little neater than the desktop counterpart. The top games are at your fingertips with the search filters in view. At the bottom of the page, there are five dedicated tabs that lead you to the Mega Reel inbox, trophies, and (for some reason) to the Starburst and Fluffy Favourites slots.

I enjoyed a few spins on Irish Luck, the game view included my playing balance, bet amount, win amount and settings, making it easy to pick my options and stay in control of play. The game itself performed fluidly with no lag.

The mobile site was a better playing experience, the site was more attractive and the usability delivered on all fronts.

Mega Reel casino has a handful of live casino tables available. The selection is not very versatile, as there are only blackjack and roulette tables available.

The games come from two different developer, Pragmatic Play and OnAir Entertainment. The former is one of the big names in UK casino scene and is known for their high-quality games.

Here, the options are very limited, but few is better than none.

The live dealer games are mixed in with the virtual table games under the ‘Table Games' filter. I tried my hand on the live blackjack table, which delivered a sharp stream and clear audio. The choice of games and the general performance is superb, it's slightly let down by the implausible search filter.

Live game information

  • Total number of live casino games: 16

Live game suppliers

Pragmatic Play

You can only make deposits and withdrawals in GBP at Mega Reel Casino. You can add up to three payment cards to your accounts.

You can make deposits via one of the below methods:

  • Debit Cards
  • PaySafeCard
  • Pay by Mobile
  • Paypal

Mega Reel Casino supports PayPal Quick Registration. You can quickly and safely create an account and deposit using only your PayPal account.

Once I finished signing up I had the option to make an immediate deposit but I could only deposit £10, £20, £50, £100 or £200. I wanted to deposit £40 using my Visa debit card, so I hopped over to the cashier and I still only had these options. It was mind-boggling to see an online casino restricting the amount of money you could deposit to £200.

When it came to making a withdrawal, I went over to the cashier and found the ‘Make a withdrawal' button which presented a pop-up. This read "Your account is currently being reviewed. We need to carry out some checks on your account to safeguard your game-play and to protect all players against fraud. The process can take up to 48 hours…"

I sent in my verification and my pending withdrawals were approved. However, the email also stated withdrawals may remain pending for up to 72 hours from the time of request and all withdrawals are subject to a £2.50 transaction fee. This is a high withdrawal fee for such a small withdrawal and such a poor service. I checked my account and I still couldn't make a withdrawal. I checked back the next day and I was finally able to complete the withdrawal. It took another five days for the money to reach my bank account. In general, this was a timely and costly experience for making a withdrawal.

Depositing methods

Mastercard Visa Paysafecard PayPal Pay by Mobile

Withdrawal methods

Mastercard Visa PayPal

Withdrawal times

  • Mastercard 3-5 working days
  • Visa 3-5 working days
  • PayPal 2-3 working days

Do you have a question or a query? Mega Reel FAQ page covers a range of topics. If you still require to get in touch, you can do so as follows:

  • Email: support@megareel.com

Mega Reel casino does not offer live chat as a support option. The only available support is through email and FAQs, both of which can be found on the footer of the site. The FAQs are split into a few categories including account management and bonuses. The FAQs cover a lot of ground and are easy to follow, but do not make up for the lack of live chat.

I had a query in regards to deposit amounts so I sent over an email and received an automated reply stating that there is a backlog of emails to go through. I waited six days before I received a reply. The email confirmed that they only accept set deposit amounts but with no reason why. The email was also in broken English. Today's players have come to expect faster response times and a live chat option. This is a big miss for Mega Reel. Points dropped.

  • Email support: ✅
  • Live support: ❌
  • Phone support: ❌

As part of the rules and regulations as designated by UK and International Gambling Laws, Mega Reel is required to verify the age and identity of their players.

To verify your account, you need to send in the following documentation:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

The only mention of account verification that I could find was tucked away deep within the FAQs. There was nothing within my account or on the menu. This laid out the instructions to verify my account. I had to email over a copy of ID, proof of address and the front and back copy of the card I used to deposit on.

I received an email back immediately that stated "please provide your username, DOB and postcode by replying to THIS email. We can only assist you if this information has been provided." I'm not sure why this was not mentioned in the FAQs with the other instructions; to me, it felt like an unnecessary delay. Anyway, I provided the information, and it was a further two days before I received a reply to confirm that my documents have been accepted and my account verified.

Mega Reel wants players to have fun on the site, but at the same time, they want them to gamble responsibly. Gambling is a form of entertainment and should be seen as a fun activity.

For a small group of players, problem gambling can negatively impact their lives and the lives of their loved ones.

You can make use of the below options and tools which promote responsible gambling:

  • Deposit Limits
  • Take A Break
  • Reality Check
  • Self-Exclusion

If you require professional support and assistance, they recommend getting in touch with organisations such as GamStop and Gamblers Anonymous.

 

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Ville Saari

Article by:

Ville Saari

Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimisation, and to teach the world to play better.

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